Detailed job description: our loc pm for health sciences (hs) will lead hands-on operational project management for our north america team as well as account management responsibilities which include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. the successful candidate will liaise between customers and cross-functional internal teams, ensure the timely and successful delivery of our solutions according to customer needs and improve the entire customer experience. our ideal candidate is able to identify customer needs and exceed client expectations. ultimately, the successful candidate should also collaborate with our sales team to achieve sales quotas and grow our business. responsibilities will include but are not limited to: operate as the lead point of contact for any and all matters specific to your teams customers build and maintain strong, long-lasting customer relationships communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders help develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors ensure the timely and successful delivery of our solutions according to customer needs and objectives prepare reports on account status assist with high severity requests or issue escalations as needed desired skills: experience in delivering client-focused solutions based on customer needs proven ability to manage multiple projects at a time while paying strict attention to detail excellent listening,...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo