Televisaunivision is the leading spanish-language media company in the world! we’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. we’re growing our offerings, building ...
Televisaunivision is the leading spanish-language media company in the world! we’re investing in our content, our people, and our properties, which span digital, streaming, social, audio, linear and live events. we’re growing our offerings, building ...
Our client is a global technology consulting and digital solutions company helping more than 750 clients succeed in a converging world. they go the extra mile for their clients and accelerate their digital transformation with the mosaic platform enabling their mobile, social, analytics, iot, and cloud journeys. our client is a usd 4 billion company with 90,000+ professionals across five continents, helping global customers with innovative solutions. the group operates in the key industries that drive economic growth, enjoying a leadership position in the construction industry, financial industry, and technology. we are currently searching for a remote senior automation tester - media & entertainment : responsibilities build and maintain automated tests for apis, distributed systems, and data pipelines. collaborate with developers to ensure that testability is a primary concern in new features. contribute to strategies for load, integration, system, and performance testing. contribute to building observable systems, incorporating effective logging, monitoring, and alerting practices. promote and enforce the use of logging metrics, alerts, and tracing to support observable systems that can be easily reasoned about and to find/fix issues. collaborate on continuous integration (ci) improvements to catch issues earlier in the dev lifecycle. develop and maintain modern, modular, type-annotated python code. requirements proven experience in testing typical json rest apis . conceptual understanding of testing a distributed, eventually consistent web of services. basic understanding...
Job description agileengine is an inc. 5000 company that creates award-winning software for fortune 500 brands and trailblazing startups across 17+ industries. we rank among the leaders in areas like application development and ai/ml, and our people-first culture has earned us multiple best place to work awards. why join us if you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you! about the role you will be working on a cutting-edge ai project for a leading technology company specializing in artificial intelligence solutions across complex industries. the project focuses on creating ai-powered tools and platforms that optimize workflows, enhance decision-making, and drive innovation in sectors such as healthcare, finance, and manufacturing. as a python engineer with experience in servicenow, you will contribute to building scalable, efficient solutions that empower businesses through advanced technology and data-driven strategies. what you will do - improve and scale up our python-based “servicenow extractor” code that can import a servicenow application into rhino (and convert it into our universal application notation), as well as our “servicenow transformer” code that takes uan and converts it into a servicenow application; - develop and maintain servicenow integrations; - collaborate with cross-functional teams to understand business requirements; - design, develop, and test servicenow applications; - troubleshoot and resolve servicenow issues; - stay up-to-date on the latest servicenow f...
You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations . by effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. building and maintaining strong client relationships is key; you'll act as a trusted advisor , guiding them through their infrastructure decisions and becoming their go-to resource. sales & client support: act as a technical liaison for the sales team, providing expert product knowledge and technical consultation to potential clients. identify up-selling and cross-selling opportunities within existing client accounts based on their technical needs and future growth plans. conduct product demonstrations and technical presentations for prospective customers, effectively communicating the value proposition of our data center services. build and maintain strong relationships with clients, acting as a trusted advisor on their infrastructure needs. collaborate with the sales and marketing teams to develop and execute strategies for new business acquisition. assist in creating proposals and technical documentation for client solutions. provide post-sales technical support, ensuring customer satisfaction and successful implementation of services. what we offer: a commission-based structure that offers you flexibility. opportunities for professional growth and advancement. a supportive and collaborative team environment. access to ongoing training and development resources. requirements: experience: associate's degr...
We are the world’s leading ground transportation marketplace and give travelers seamless access to ground transportation online, from search to ticket purchase. we have built a cutting-edge b2b technology platform that connects bus, rail and ferry operators in 70+ countries with the biggest online retailers including google maps and booking.com. we are shaping the future of travel and building the largest global network of transport providers and retailers. having grown 10x in the past year, we are one of the fastest growing startups in travel. backed by three leading vcs (creandum, northzone and lightrock), and now, following our recent €30m series b funding, we are ready to push beyond. we are looking for a monitoring analyst who will join our control room team. you will play a vital role in conceptualizing new features, managing ongoing escalations, and ensuring seamless communication with our partners and management during issue resolution. what you'll do: operational ownership: take full ownership of high-level monitoring for the company’s operations, ensuring smooth and efficient processes across the business. incident management & resolution: management of escalations and incidents, driving swift resolutions and minimising impact on business operations. problem-solving & innovation: conduct in-depth technical investigations and collaborate in designing solutions that address complex challenges and improve system performance. data-driven insights: leverage data analysis to validate hypotheses, uncover insights, and identify optimisation opportunities that drive oper...
As a junior delivery & client success specialist, you will serve as the bridge between our innovative services and the healthcare practitioners our client supports. you’ll partner closely with new and existing clients to ensure seamless onboarding, high adoption of virtual practice systems, and measurable business outcomes. this role requires a blend of client‑facing savviness, technical aptitude, and hands‑on experience designing and customizing hubspot workflows, dashboards, and integration architectures. key responsibilities client onboarding & ongoing support lead virtual kickoff sessions and training workshops for practitioners and their teams develop clear, actionable implementation plans and timelines. hubspot design & configuration customize hubspot crm, sales hub, and service hub to align with each client’s practice workflow. build and optimize pipelines, deal stages, custom properties, lists, and reporting dashboards. client success management serve as the primary point of contact for day‑to‑day client inquiries; proactively identify and resolve issues. monitor client health metrics (e.g., onboarding progress, engagement rates, renewal likelihood) and drive interventions. cross‑functional collaboration work with our coaching, technology, and marketing teams to ensure a cohesive client experience. escalate technical or clinical challenges to senior team members and track resolution. continuous improvement & feedback collect and synthesize client feedback to inform product enhancements. document best practices and contribute to our internal knowledge base. requireme...
Locations: colombia only (remote) come join us at odisea and work with some of the most exciting start-ups in the us in this role you will work with a trailblazing company in the realm of smart building technology, specializing in a saas-based connected platform that integrates hardware and software solutions to optimize building operations. renowned for its innovative approach to enhancing the performance and health of building systems, the company leverages cutting-edge iot technology, data analytics, and real-time insights to revolutionize energy management, operational efficiency, and cost reduction in the commercial and industrial real estate sectors. the role as an iot building systems engineer, you will play a critical role in maintaining excellent customer satisfaction by ensuring the integrity of data collection by minimizing hardware downtime. your expertise in hardware troubleshooting and network programming will ensure seamless server communication and functionality of our deployed iot electrical, gas, and water meters, sensors, and networking devices. this role demands a proactive approach to maintaining our high standards of data accuracy and reliability as well as outstanding attention to the customer experience. responsibilities ticket management and issue resolution close out hardware-related maintenance tickets using a ticketing software solution (e.g., zendesk or zoho desk) identify, troubleshoot, and resolve hardware issues flagged by our software or reported by customers and key stakeholders maintain accu...
Sr. gtm engineer latin america (remote) about the role we're hiring a sr. go to market engineer lead to build and optimize revenue-generating systems across marketing, sales, and revops. you'll work closely with cross-functional teams to streamline funnel workflows, launch experimentation roadmaps, and increase pipeline velocity. this is a high-impact, high-autonomy role ideal for someone fluent in modern gtm tech and growth frameworks. key responsibilities gtm systems & automation (25%) build automated workflows for data enrichment, intent signals, and lifecycle triggers in hubspot and related tolos use make.com, clay.com, and apis to eliminate manual tasks and surface real-time gtm insights funnel optimization & experimentation (25%) map the buyer journey and own the testing roadmap (ctas, layouts, offers, nurture flows) run end-to-end a/b and multivariate tests, report outcomes, and share learnings pipeline creation & s&m collaboration (35%) partner with sales & marketing to identify gaps that limit outbound capacity deploy prospecting and enrichment automations to increase rep outreach and reduce time-to-first-meeting integrate firmographic and intent data to improve targeting precision tech stack governance (15%) audit current martech and salestech stack for redundancies recommend scalable, future-proof tools and maintain documentation of data flows success indicators (first 36 months) daily rep outreach increases through workflow automations lead routing and enrichment reduce time-to-first-meeting to under 24 hours higher conversion across mel mql sql and sql opportun...
Top 3 reasons to join us competitive salary 100% remote working on the latest tech for the insurtech market leader about us at covergo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. we are a leading global no-code insurance platform for health, life, and p&c we’re the winner of the insurtech of the year in all of asia and other awards globally we work with insurance enterprise clients such as axa, bupa, msig, dai-ichi, bank of china group insurance, and many more we're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world we are fully funded and backed by reputable vc funds and strategic institutional investors we have a global presence in asia, emea and the americas we’ve grown our annualized revenue by over 30x since january 2021 we’re constantly working towards making covergo a workplace that you love coming to. we deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world what you will do: work with clients and technical resources to identify their business problems and develop the right approach and analytical solution plan and design simple to semi-complex business processes and system modifications make recommendations to improve and support business activities gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requi...
Id de la solicitud: 214623 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en gsglobales. purpose the manager sales optimization for the contact centre unit is responsible for the formulation and implementation of the service to solutions business model in the contact center to drive revenue generation through process optimization and working collaboratively with cross-functional teams to create effective sales strategies. is responsible for the end-to-end process formulation and implementation of the service to solution model in the operational execution, which includes but is not limited to lead generation, routing and campaigning, call and coaching model, training model, variable compensation, risk management, insight steering with other business areas, access to data, frontline capabilities and technology limitations. the incumbent will lead a team of sales specialists who are responsible to conduct data-based perfromance analysis, perform business analysis, provide insight for process improvement and act as expert consultants on the model to the different business lines. the contact centre is a 24/7 fast paced, dynamic business environment that plays a key role in supporting the bank to achieve its sales and client satisfaction objectives. this is a global position and the manager, performance incentives will have in scope all geographies served in gbs colombia and the dr. sales practices actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, a...
Agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - partner with sales and business teams to identify client needs and participate in sales calls to shape compelling ai offerings; - collaborate with clients to define ai roadmaps, prioritize use cases, and translate business needs into actionable ai solutions; - design and lead proof-of-concepts (pocs) using generative ai (e.g., llms, rag pipelines, agents) and predictive ai (e.g., forecasting, classification, clustering); - act as a trusted strategic advisor, helping clients understand where ai fits in their product or data journey; - collaborate with internal teams to ensure a smooth transition from early consulting phases to implementation; - contribute to proposals, workshops, and documentation for ai adoption initiatives; - optionally: evangelize our capabilities by writing, speaking, or mentoring internally. must haves - 5+ years of ai/ml experience , with proven delivery of both predictive and generative ai solutions in business settings; - demonstrated consulting experience (e.g., client-facing, pre-sales support, fractional cto work, or agency consulting); - hands-on experience with generative ai tools and models (e...
You will be working for a us-based technology company leading the development of an ecommerce platforms that supports independent retailers in north america as they adopt and embrace new components of their digital marketing solutions. we build and maintain thousands of retailer websites that must run reliably, efficiently, and effectively. this senior position is responsible for designing, building, and maintaining core platform systems, including cloud infrastructure. in this position, you will primarily be working with node.js and react. a strong understanding of kubernetes and google cloud platform is vital to success in this role. we only want the best and if you are looking to work with a fast growing and stable american company then this position is for you. the responsibilities designing, building, and maintaining core platform systems within a constantly scaling ecosystem work within existing coding standards, patterns and frameworks identify and collaborate to improve code standards and patterns, and eliminate technical debt in the codebase from mvp efforts deep understanding of data as it relates to both application services and their footprint in the cloud work with and mentor junior and mid-level developers on the team 5+ years of experience as platform engineer in a leadership capacity familiarity with large-scale web-based platforms supporting high volumes of monthly visitors and backoffice users strong experience as a senior developer using technologies like node.js and react strong experience with google cloud platform experience working with kubernetes ...
As the successful candidate, you will: be a solution driven, customer focused individual with a passion for data/content/information management and team collaboration. support hatch’s inhouse written applications engagement and construction management (em/cm). support and monitor the environment in conjunction with the other system administrator teams, e.g., docshare, packageshare 1.0, azure administrators and data hub administrators. cm/em will be used as the platform for hatch’s package management tools. monitor zendesk tickets logged by the functional team and business users. report any integration data issues into the common data environment (cde) working with the data hub and azure administrators. perform day-to-day system administration and play an important role in technical software support and associated implementations. be a part of this global administration support team who have the responsibility for various hatch systems to ensure these systems operate in a manner that supports hatch projects and corporate environments. engage the team when required to solve technical issues with our digital project delivery approach. serve as a contact/liaison for functional users, project systems managers, cloud operations team and it technical staff (development team) for technical issues, and provide application-level expertise, augmenting the skills and the expertise available via the service desk. monitors data transfer to the cde troubleshoot data issues, log bugs/issues in azure devops and follow up with dev teams you bring to the role: data processing and integra...
Job description creative campaigns, data-driven results our client, barrington media group , is a dynamic marketing and communications agency that blends creativity, innovation, and technology to deliver measurable brand impact . specializing in integrated, data-driven strategies, they craft campaigns that connect with audiences and drive growth. from brand development and digital marketing to experiential activations and media planning, they tailor every project to client objectives—transforming ideas into powerful, engaging experiences that resonate in today’s fast-paced market. job description as an influencer marketing associate , you will source, vet, and onboard talented content creators, manage outreach and deliverables, and track campaign performance. you’ll support the senior ugc producer in building a high-quality creator pipeline that delivers authentic, impactful content across meta, tiktok, and other social platforms. job overview employment type: indefinite term type contract shift: monday to friday, 09:00 am – 05:00 pm est work setup: hybrid, bogotá & medellin your daily tasks assist the senior ugc producer in sourcing, screening, and onboarding content creators across multiple verticals build and maintain a robust creator pipeline across demographics to meet client campaign needs while upholding brand standards manage creator outreach communications and ensure timely follow-ups and deliverables use ugc sourcing platforms and tools to identify emerging creators and track campaign performance conduct ongoing research to spot new ugc trends ...
Job description agileengine is one of the inc. 5000 fastest-growing companies in the us and a top-3 ranked dev shop according to clutch. we create award-winning custom software solutions that help companies across 15+ industries change the lives of millions. if you like a challenging environment where you’re working with the best and are encouraged to learn and experiment every day, there’s no better place - guaranteed! :) what you will do - partner with sales and business teams to identify client needs and participate in sales calls to shape compelling ai offerings; - collaborate with clients to define ai roadmaps, prioritize use cases, and translate business needs into actionable ai solutions; - design and lead proof-of-concepts (pocs) using generative ai (e.g., llms, rag pipelines, agents) and predictive ai (e.g., forecasting, classification, clustering); - act as a trusted strategic advisor, helping clients understand where ai fits in their product or data journey; - collaborate with internal teams to ensure a smooth transition from early consulting phases to implementation; - contribute to proposals, workshops, and documentation for ai adoption initiatives; - optionally: evangelize our capabilities by writing, speaking, or mentoring internally. must haves - 5+ years of ai/ml experience , with proven delivery of both predictive and generative ai solutions in business settings; - demonstrated consulting experience (e.g., client-facing, pre-sales support, fractional cto work, or agency consulting); - hands-on experience with generative ai t...
We are an innovative startup dedicated to revolutionizing the virtual employment and outsourcing industry. our mission is to disrupt traditional business models by offering advanced, efficient, and transparent solutions that empower businesses to connect seamlessly with global talent. by leveraging cutting-edge technology and a commitment to excellence, we’re redefining how companies engage with remote professionals—ensuring quality, accountability, and mutual growth. join us as we create a new standard for virtual outsourcing and make a meaningful impact on businesses worldwide. the role the role: as a sales manager, you will drive our revenue growth by leading and executing our sales strategies. this is an exciting opportunity to manage a growing sales team, build meaningful client relationships, and expand into new markets, all while working closely with leadership to achieve ambitious targets. we’re looking for a dynamic and results-oriented professional with strong sales expertise, exceptional leadership skills, and a passion for innovation. key responsibilities: sales execution: develop and implement sales strategies to achieve and exceed individual and team revenue targets. team management: build, mentor, and manage a high-performing sales team, fostering a culture of collaboration and accountability. pipeline management: oversee the sales pipeline to ensure effective lead generation, qualification, and conversion. client development: establish and nurture long-term relationships with clients, understanding their needs to deliver tailored solutions. market expansion:...
Sailpoint is theleader in identity security. sailpoint customers represent half of the fortune 500 and half of the asx 50. this customer strength provides us with a great community of customers, partners and analysts who trust sailpoint and our team to solve complex challenges. sailpoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture. we are recognized by analysts such as gartner, forester and kuppinger cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. identity security is the central control point for risk management for the enterprise. we are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row. the role: we are seeking an experienced, highly motivated regional vice president (first-line sales manager) to be a part of our client-focused organization. this leadership position is responsible for managing a team of sales professionals who sell to and support both end users and channel partners, leveraging all routes to market selling our market leading identity management solutions. responsibilities: exceed team revenue quota goals on a monthly, quarterly, and yearly basis sets vision and strategy for the sales team; manage 6-8 sales executives provide coaching and strategy s...
Join tether and shape the future of digital finance at tether, we’re not just building products, we’re pioneering a global financial revolution. our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and atms—to seamlessly integrate reserve-backed tokens across blockchains. by harnessing the power of blockchain technology, tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. transparency is the bedrock of everything we do, ensuring trust in every transaction. innovate with tether tether finance: our innovative product suite features the world’s most trusted stablecoin, usdt , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. but that’s just the beginning: tether power: driving sustainable growth, our energy solutions optimize excess power for bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. tether data: fueling breakthroughs in ai and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like keet , our flagship app that redefines secure and private data sharing. tether education : democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. tether evolution : at the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and hu...
Job description - power platform developer (bog0111): building on our past. ready for the future worley is a global professional services company of energy, chemicals and resources experts. we partner with customers to deliver projects and create value over the life of their assets. we’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. objective: identifies, analyses, and monitors issues that affect profitability, growth, and productivity. supports decisions related to financial and non-financial strategic alternatives and develops and maintains operational plans. responsibilities: in this role, will take on the responsibility of maintaining existing business applications, and act as the product owner and developer of these products. as the product owner, you will identify and scope opportunities for innovation and efficiencies with feedback from the business. as the product developer, you will create appropriate solutions and deploy them to the end-users. you will be responsible for maintaining and updating applications running on the microsoft power platform using a combination of power apps (canvas and model-driven) and power automate, with data interface via dataverse and sharepoint. you will work closely with stakeholders to automate workflows, business processes, and enhance productivity across the organization with primary focus on business development. key responsibilities include: • operate as a self-starter while effectively integrating into a team with well-established,...
*we are excited to be launching in columbia and will have enhanced job postings with english and spanish in early 2025. architect – platform engineering who you'll work with at slalom, personal connection meets global scale. our vision is to enable a world in which everyone loves their work and life. we help organizations of all kinds redefine what’s possible, give shape to the future—and get there. within slalom, our build capability helps customers maximize the value of the software they create. we do this by… being fast, effective, high-quality, and consistent evolving our software development lifecycle by blending cutting-edge ai tooling with outcome-focused strategic thinking delivering end-to-end to our customers at any scale and at any point in their journey. you will be a director to join our americas team in the platform engineering (pe) discipline. our pe engineers build the secure automation capabilities that enable our application and data engineers to unveil their products to the world. our goal is to create the platform to make a product smart, secure, and fast, while minimizing toil. you'll be leading all aspects of a pe team located in one of our physical locations. a pe location team consists of up to 20+ people as a mix of people managers and individual contributor engineers, each focused on a single client's outcome. success in this role requires a variety of skills such as: building and leading teams in your location, establishing relationships with slalom and client leaders, and being a key team member in initiatives. what you’ll do in pe, an architect ...
Join to apply for the data qa engineer role at solvd, inc. join to apply for the data qa engineer role at solvd, inc. get ai-powered advice on this job and more exclusive features. solvd is an ai-first advisory and digital engineering firm delivering measurable business impact through strategic digital transformation. taking an ai-first approach, we bridge the critical gap between experimentation and real roi, weaving artificial intelligence into everything we do and helping clients at all stages accelerate ai integration into each process layer. our mission is to empower passionate people to thrive in the era of ai while maintaining rigorous ethical ai standards. we’re supported by a global team with offices in the usa, poland, ukraine and georgia. we are looking for a data qa engineer to join our growing team. responsibilities: sense of ownership of the qa process and product quality. develop comprehensive test plans and test strategies specific to the client's ai/ml platform and ai/ml models. test ai/ml models at different stages of development to identify errors, points of failure and ensure accurate results. design and implement ai/ml-based test automation. analyze and interpret test results to provide recommendations for issue resolution and improvements. monitor bug resolution efforts and track to ensure timely issue resolution. collaborate closely with developers to identify and troubleshoot issues during the development process. utilize ai/ml debugging, profiling tools to assist in testing , issue identification. collaborate with ml engineers and product managers t...
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. meet nuvei , the canadian fintech company accelerating the business of clients around the world. nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. at nuvei, we live our core values, and we thrive on solving complex problems. we’re dedicated to continually improving our product and providing relentless customer service. we are always looking for exceptional talent to join us on the journey! we are looking for a business automation engineer based in colombia to join our global business automation team. the ideal candidate will be hands-on with uipath and have experience building end-to-end automation workflows. this role involves implementing process automations, integrating systems, and working closely with business and technical teams to deliver scalable, maintainable automation solutions. responsibilities • develop, test, and deploy automation workflows primarily using uipath, following best practices and security standards. • analyze business requirements and translate them into technical automation specifications....
About us at wework, we provide flexible workspace solutions to help businesses of all sizes thrive in more than 37 countries worldwide. the future of work is here, and we’re not just a part of that movement—we’re leading it. united by a desire to build a global community, our purpose is to give members the support to do their best work, and the space to take their ideas to new heights. join us as we empower tomorrow’s world at work. about the opportunity you will be required to report to buildings you manage each day and will be the owner of the member experience in each building in your portfolio, generally 2-4. you will also be responsible for ensuring we are meeting our member’s needs and our wework global standards and targets on member experience satisfaction. membership engagement & retention your work, which will include but not be limited to the duties listed below, will help wework to achieve the following: assume ownership and manage the relationship with key accounts within the multiple buildings you oversee. ensure all accounts within your buildings have an assigned point of contact. meet with members to resolve issues, process member terminations, and other issues of complexity. serve as a point of escalation and be a final decision maker on wework policies and procedures to members. monitor the member escalation process to ensure alerts are being properly addressed. be accountable for member retention, net promoter scores (nps), and overall member satisfaction. review net promoter scores and member satisfaction results regularly and ...
Customer experience specialist (cx) (colombia) opportunity details full time customer experience specialist (cx) (colombia) the role we are seeking a strategic and customer-centric customer experience manager (cx) to architect and implement a seamless end-to-end journey for our clients across the manufacturing supply lifecycle. this role will be responsible for identifying customer touchpoints, mapping pain points, and leading initiatives that enhance satisfaction, retention, and the emotional impact of every interaction. the ideal candidate has experience designing and operationalizing customer experience strategies, particularly in b2b or supply chain environments. they are analytical yet empathetic — someone who understands both systems and human behavior. if you’ve successfully mapped customer journeys and brought them to life with processes that feel intuitive and rewarding to the end user, this is your next career move. remote - only hiring in colombia essential functions customer journey design & execution lead the end-to-end mapping of the customer journey, identifying key touchpoints across pre-sales, onboarding, fulfillment, delivery, and aftercare. design and implement systems and workflows that ensure consistency, reliability, and emotional resonance throughout the customer lifecycle. collaborate cross-functionally (sales, logistics, operations, customer support) to embed experience standards into all key processes. customer insights & continuous improvement collect and analyze customer feedback, support tickets, and nps data to identify trends and improvement ...
Thanks for visiting our job board. please review our open positions and apply to the positions that match your qualifications. we are lotusflare, a fast growing, product company. our top notch team of professionals is building next generation telecomunication software. our business is growing and our team growth follows. we are looking for an passionate and motivated solution architect to join our team in colombia. if you decide to join us, you would be working in an ambitious, yet friendly environment with significant support and mentorship to help you grow your career. job description: as a solution architect, you will be responsible for all technical aspects of post-sale, solutioning and delivery of projects. you will be responsible to ensure that project goals are met and customer expectations are fulfilled. in this role you must have a strong technical background and have excellent problem solving skills. you must have a solid understanding of project management fundamentals and must be comfortable communicating with senior leadership verbally and in writing. we ask for a lot, but we also offer a lot! job requirements: 5+ experience as solution architect, or in project management, technical program management, or similar technical leadership role 3-5 years of experience with software development lifecycle from conception to delivery as a software engineer or a solution architect you are a digital savvy individual that knows the latest digital technologies and trends; you enjoy experimenting and are open to integrating new digital technologies in everyday work. proficie...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are looking for someone with a strong media and advertising foundation; well versed in google ads, meta ads manager, linkedin ads, google campaign manager, planning, presenting, executing, and optimizing all media strategies. our ideal candidate thrives on data and is adept at using it to craft the highest performing campaigns possible. we’re seeking someone who is well organized, attentive to detail, and most importantly is as passionate as the rest of our team is about driving results overnight and building stronger brands over time. above all, we think having the right positive, engaged personality is crucial for our work culture and to create a passionate tie to our agency’s thriving team philosophy. media buying & strategy execute data-driven media buying strategies that align with client goals and target audiences. conduct market research to identify the most effective media channels. analyze historical campaign data to inform medi...
1 day ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. direct message the job poster from televisaunivision talent acquisition manager @ univision | strategic staffing solutions about the role & team...
We’re looking for a driven data analyst to be part of a high-performance delivery team supporting one of our u. s. based clients in the food & beverage industry. the focus: automate legacy reports, build smart dashboards, and deliver insights that dr...
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