OPERATIONS ASSOCIATE - COLOMBIA/ECUADOR (REMOTE)

Why should you join dlocal? dlocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. as both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. by joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. being a part of dlocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. we are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. what’s the opportunity? we are looking for an operations associate to join our operations payins team. the main responsibility of this role is to ensure our operations run smoothly and that all the processes are optimized, internally and externally. what will i be doing? manage data and reporting. give the needed support to different departments within the company. identify problems: operational issues and potential concerns. improve the overall efficiency of the company. recommend solutions: based on the research and analysis, make presentations and reports that support the recommended solutions to the identified problems and concerns. analyze performance results and promote o...