Full-time - seniority: senior **company description**: with offices in four locations worldwide, easygenerator is growing quickly. we are constantly improving our product to become the global category leader and aim for hyper-growth each year. at easygenerator, we challenge, we own, we deliver, and we experiment. we offer an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business, and have some fun along the way! our success comes from our people, and we are looking for a **customer success manager** to help us achieve our ambitious goals. we established the customer success department in 2017 to help our customers accelerate the value they get out of the product - and it did! since then, the customer success department is growing rapidly and due to this growth we are looking for a highly energetic customer success manager. in this role, you will own a portfolio of enterprise customers with brands like danone, kellogg’s, and electrolux, working closely with them in designing and executing success plans to ensure their l&d; objectives are met. it is your mission to add value throughout the customer lifecycle to drive successful renewals, contract expansion, and advocacy. to be successful, you should be organised, a strategic thinker, excel at communication, and follow up to get the job done. **as an easygenerator enterprise customer success manager you will**: - own customer relationships, engagement, retention, and growth strategies across your entire portfolio - be responsible for monitoring cu...
Job description in this position it will be your mission to ensure a successful onboarding track for new easygenerator customers and help them reach their first success and milestones. you will do this by hosting onboarding sessions, training and webinars. as an easygenerator onboarding specialist, you will: onboard new customers so that they can successfully publish their (first) courses. be responsible for engaging and activating our customers to help the customer success team successfully renew and expand contracts. work closely with our customer success managers in monitoring customer health score, and ensuring our customers stay on track with their success milestones. help to optimize and develop our current onboarding process. be an advocate for our customers and their voice internally. manage a small portfolio of customers to help them succeed in their elearning projects. qualifications excellent command of english language bachelor degree or higher 0-1 years of relevant working experience natural ability to teach excellent listening- and organizational skills additional information what we offer: remote setup join a dynamic, international team (40+ nationalities) in a fast-growing scale-up where you can make an immediate impact. career framework and growth coaching. develop yourself in the direction you love most. due to our fast growth, many new opportunities are unfolding quickly ai-first company - easygenerator is an ai-first company, not only in the products we build, but in how we operate internally. you’ll get hands-on experience with the latest ai te...
Medellín, medellin, antioquia, colombia - employees can work remotely - full-time **company description**: with offices in four locations worldwide, easygenerator is growing quickly. we are constantly improving our product to become the global category leader and aim for hyper growth each year. at easygenerator, we challenge, we own, we deliver, and we experiment. our success comes from our people, and we are looking for a **business development representative - portuguese speaking** to help us achieve our ambitious goals. easygenerator is an elearning authoring software solution (saas) and offers an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and enjoy some fun along the way! we are looking for a highly energetic recent graduate, with sound business acumen and natural sales instincts to join our scale-up as a business development representative to focus primarily on portuguese speaking market(s). you will gain experience interacting with high level executives and key decision makers in a variety of industries and across a broad geographical area. furthermore, your tasks will be: - identifying and connecting with key decision makers to determine fit, need, project budgets and timelines - finding opportunities to generate new business and fuel our growth - creating and prioritizing strategic target account lists within a defined territory, with a strong focus on portugal and brazil - collaborate with your team to exchange best practices and come up with new initiatives **qualificat...
Medellín, antioquia, colombia - los empleados pueden trabajar de forma remota - contrato **descripción de la empresa**: with offices in four locations worldwide, easygenerator is growing quickly. we are constantly improving to become the global category leader and aim for hyper-growth each year. at we challenge, we own, we deliver, and we experiment. our success is based off our people, and we are looking for an **account executive** to start our landing in the latinamerican region. **descripción del empleo**: easygenerator is an elearning authoring software solution (saas) and offers an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and enjoy some fun along the way! we are looking for a highly energetic professional, with sound business acumen and natural sales instincts to join our scale-up as an account executive. navigating multiple sales processes in different stages at the same time, your tasks will be: - identifying and connecting with key decision makers to determine fit, need, project budgets and timelines - running demos of easygenerator for prospects, while highlighting the value and matching it to their specific business needs - drafting quotations, negotiating contract terms and handling objections - working closely together with the business development and customer success teams and establishing a good working relationship in order to ensure a smooth handover of prospects and customers **requisitos**: - a bachelor's degree or higher, preferably in a business-related f...
Medellín, medellin, antioquia, colombia employees can work remotely full-time **company description**: with offices in four locations worldwide, easygenerator is growing quickly. we are constantly improving to become the global category leader and aim for 100% revenue growth each year. at easygenerator, we challenge, we own, we deliver and we experiment. our success is based off our people, and we are looking for a senior business development representative - us market to help us achieve our ambitious goals. easygenerator is an elearning authoring software solution (saas) and offers an innovative environment where you will be stimulated to think creatively, have a huge impact on our fast-growing business and enjoy some fun along the way! we are growing fast and with one of our biggest markets being the united states of america we are now looking to open our 5th office in colombia. we are looking for a highly energetic person, with sound business acumen and natural sales instincts to join our scale-up as a senior business development representative. you will be interacting with high level executives and key decision makers in a variety of industries with a focus on the us market. furthermore, your tasks will be: - identifying and connecting with key decision makers to determine fit, need, project budgets and timelines- finding opportunities to generate new business and fuel our growth - creating and prioritizing strategic target account lists within a defined territory - collaborate with your team to exchange best practices and initiate with new initiative...
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