Company description sobre nosotros evolution gaming es el principal proveedor a nivel mundial de soluciones de live casino transmitidas por video, brindando juegos de crupier en vivo de alta calidad. nuestros servicios permiten a los jugadores disfrutar de juegos de live casino en diferentes dispositivos móviles, en mesas reales y con crupieres reales. evolution ha sido galardonado con múltiples premios de la industria y este éxito se debe principalmente a la calidad y compromiso de nuestros equipos. contamos con más de 17,000 colaboradores a lo largo de 20 ubicaciones en todo el mundo. proporcionamos un entorno creativo, atractivo y entusiasta, con oportunidades únicas para aplicar tus habilidades y trabajar con pasión. job description como game presenter , pasarás la mayor parte de tu día de trabajo frente a la cámara liderando el juego e interactuando con los jugadores. el trabajo te ayudará a desarrollar tus técnicas de presentación y tu capacidad para realizar varias tareas. no requerimos experiencia laboral específica anterior, pero se valorará experiencia en tareas relacionadas con servicio al cliente. durante los primeros días, recibirás entrenamiento en nuestra academia, donde te enseñarán cómo liderar un juego de blackjack y ruleta, así como también, cómo actuar frente a la cámara, presentar varios juegos de casino a miles de jugadores cada vez que lideres la mesa, representar nuestras creencias en el juego responsable, llevar adelante el juego de acuerdo con nuestros altos estándares, entre otros. qualifications perfiles con orientación deservic...
Company description evolution is an award-winning company, founded in 2006. across our 20+ sites, we have 20,000+ people working in the fields of product innovation, software development, game presenters & hosts, it-support, facility & studio build as well as support services. evolution provides a dynamic and creative work environment with a unique opportunity for the right people to enhance their skills and drive their passion. our culture is rooted in evolution’s core values alive, do right and work together and we operate guided by our vision to become the leading supplier of online casino in the world. now we are looking for the studio interior designer in medellin. as our studio interior designer, you will play an integral role in shaping the future of our live dealer game portfolio as well as the additional services we provide to our clients. your responsibilities will include live studio / set interior design requirement analysis, design development from concept stage till technical specification, preparation for build phase and design project supervision, high-end 3d modeling, rendering, finishing material and innovation research, up-to-date interior design solutions, cooperation with the creative team, technical team, project managers and clients. we are looking for a talented, open-minded, high-skilled designer with a desire to create world-leading products. job description execute all design stages from concept to final product; develop design briefs that suit the client’s purpose; produce high quality 3d models and renders; create studio interior design specific...
Descripción del empleo serás el responsable de gestionar los envíos e inventario, organizar y entregar materiales a los sitios de construcción de estudios, y brindar asistencia ocasional en proyectos de construcción de estudios. responsabilidades principales: recibir y revisar envíos de materiales entrantes, transportarlos a los departamentos, personal o destinos designados, y preparar materiales para su envío saliente. reservar, recoger y entregar los materiales requeridos para trabajos específicos, así como informar a la gerencia sobre problemas de inventario o materiales que puedan afectar los plazos. gestionar la correspondencia, generar reportes y mantener registros adecuados del inventario, además de asegurar la organización y conservación segura de los materiales. realizar recomendaciones de compras y pedidos de almacén, así como crear solicitudes de compra (sujetas a aprobación de la gerencia). rastrear y gestionar solicitudes de compra en el sistema jira e informar a la gerencia sobre el progreso, problemas, retrasos, etc. revisar el inventario de manteles y apoyar en el cambio mensual programado según el mantenimiento de los diseños. familiarizarse con los equipos, procedimientos, nomenclatura y sistemas relacionados con el área de operaciones técnicas (techops). trabajar de forma autónoma para planificar y ejecutar tareas relacionadas con techops. apoyar ocasionalmente en la construcción y mantenimiento de estudios, según sea necesario. cubrir a colegas durante vacaciones, ausencias por enfermedad u otras ausencias. estar disponible para brindar asistencia en sit...
Descripción de la empresa sobre nosotros evolution gaming es el principal proveedor a nivel mundial de soluciones de live casino transmitidas por video, brindando juegos de crupier en vivo de alta calidad. nuestros servicios permiten a los jugadores disfrutar de juegos de live casino en diferentes dispositivos móviles, en mesas reales y con crupieres reales. evolution ha sido galardonado con múltiples premios de la industria, y este éxito se debe principalmente a la calidad y compromiso de nuestros equipos. contamos con más de 17,000 colaboradores en 20 ubicaciones en todo el mundo. proporcionamos un entorno creativo, atractivo y entusiasta, con oportunidades únicas para aplicar tus habilidades y trabajar con pasión. descripción del empleo como game presenter , pasarás la mayor parte de tu día frente a la cámara liderando el juego e interactuando con los jugadores. el trabajo te ayudará a desarrollar tus técnicas de presentación y tu capacidad para realizar varias tareas. no requerimos experiencia laboral previa, pero se valorará experiencia en tareas relacionadas con servicio al cliente. durante los primeros días, recibirás entrenamiento en nuestra academia, donde te enseñarán cómo liderar juegos de blackjack y ruleta, cómo actuar frente a la cámara, presentar varios juegos de casino a miles de jugadores, representar nuestras creencias en el juego responsable, y llevar adelante el juego de acuerdo con nuestros altos estándares, entre otros. requisitos perfiles con orientación al servicio al cliente, con fuerte habilidad comunicacional y ganas de aprender cosas nuevas . ...
Como game presenter , pasarás la mayor parte de tu día de trabajo frente a la cámara liderando el juego e interactuando con los jugadores. el trabajo te ayudará a desarrollar tus técnicas de presentación y tu capacidad para realizar varias tareas. no requerimos experiencia laboral específica anterior, pero se valorará experiencia en tareas relacionadas con servicio al cliente. durante los primeros días, recibirás entrenamiento en nuestra academia, donde te enseñarán cómo liderar un juego de blackjack y ruleta, así como también, cómo actuar frente a la cámara, presentar varios juegos de casino a miles de jugadores cada vez que lideres la mesa, representar nuestras creencias en el juego responsable, llevar adelante el juego de acuerdo con nuestros altos estándares, entre otros. requisitos del candidato perfiles con orientación de servicio al cliente, con fuerte habilidad comunicacional y ganas de aprender cosas nuevas. perfiles con alto sentido de compromiso y responsabilidad con su equipo de trabajo. disponibilidad para trabajar en los 3 turnos rotativos (mañana, tarde y noche). turno mañana - 5:50 a 13:50 turno tarde - 13:50 a 21:40 turno noche - 21:40 a 5:50 disponibilidad para trabajar de manera presencial en nuestros estudios en: edificio torre la vega, cra. 43a#1a sur-267, el poblado, medellín, antioquía tigo sede principal, rivana business park cra. 48 #20-45 #j-18808-ljbffr...
As an equipment integrity specialist, you will be responsible for equipment handling and related operations within the organization, with an underlying willingness to continuously develop and implement current procedures while remaining flexible to the growing and changing demands of the organization. key responsibilities: perform preventive maintenance, repair, supervision, database updating, and data analysis of operational gaming equipment risk management. monitor and update operational reports and databases to ensure accuracy and completeness, including inventory files, integrity reports, and kpis. ensure all relevant gaming equipment (e.g., roulette wheels) is available, risk-safe, and operational. manage inventory and ordering of gaming consumables (cards, balls, dice), including security and utilization. conduct quality improvement and control functions, including testing new equipment. provide training to equipment support specialist representatives if required. coordinate with other departments such as floor operations for operational and implementation tasks. provide regular status reports to management. maintain dotted line reporting to the equipment integrity unit (gir). ensure neatness and accuracy in all work. perform other duties as assigned by the direct manager, related to this position and meeting organizational standards. minimum requirements: technical education in mechatronics, electronics, or a similar discipline (mandatory). previous it and/or technical background. proficiency with common tools (mandatory). at least b2 level of english proficiency (ma...
Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they occur in real time and escalates issues as required. location: on-site tigo sede principal, rivana business park cra. 48 #20-45 , el poblado, medellín, edificio torre la vega, cra 43a #1a sur-267, el poblado, medellín, colombia schedule: this position requires working a rotating schedule . we have a three-shift rotation with mornings (5:50 am - 1:50 pm), afternoons (1:50 pm - 9:40 pm), and nights (9:40 pm - 5:50 am). the schedule rotates weekly , meaning you'll work the same shift for five consecutive days. after your one day off, the rotation will change, and you'll be assigned a different shift for the next five days. key responsibilities: ensuring that all tables are operational without interruptions identifying and resolving all game irregularities due to dealer mistake, software issues or any other reason identifying and resolving all real-time incidents on the gaming floor relating to all components of operations, including but not limited to hardware, software, and network connectivity resolving players’ disputes related to the actions of the dealer or any other event that could have affected the integrity of the game monitoring critical application functions and infrastructure components via the provided monitoring tools; identifying, analyzing, logging, and escalating all alerts as necessary work with internal systems ...
Job description the service support specialist is responsible for monitoring live casino game play and correcting both user and technical errors to ensure tables are operational and without interruptions. this individual also documents errors as they occur in real time and escalates issues as required. ensure all tables are operational and troubleshoot technical failures. handle real-time issues like gp mistakes, software/hardware problems, and critical incidents. escalate issues to the right department. resolve player disputes with live support and casino support. prepare reports related to service support duties. maintain a safe and clean gaming floor with no unauthorized personnel. manage internal systems (jira, tts, sst, wiki). handle ad-hoc situations to ensure product delivery. ensure all operational tables have games presenters. manage part-time table assignments. report gp mistakes, software/hardware issues, and maintain communication with players and licensees about issues and maintenance. monitor emails and respond to notifications. location: el poblado, medellín, colombia (on-site) schedule: this position requires working a rotating schedule . we have a three-shift rotation with mornings (5:50 am - 1:50 pm), afternoons (1:50 pm - 9:40 pm), and nights (9:40 pm - 5:50 am). the schedule rotates weekly , meaning you'll work the same shift for five consecutive days. after your one day off, the rotation will change, and you'll be assigned a different shift for the next five days. qualifications at least 1 year of job experience in the fields of qa, controller, backoffi...
Job responsibilities manage, oversee, and lead a team of team managers. be responsible for hiring, training, motivating, and coaching subordinates, assessing performance, and providing helpful feedback and training opportunities, as well as providing necessary support and direction to achieve targets and improve overall satisfaction. be the first contact point and information source for team managers regarding daily duties, procedures, and any necessary improvements or changes in company policies. ensure subordinate team members execute daily duties according to company standards, fulfill set targets, and strive to reach new achievements by observing results on a monthly basis and providing regular feedback. maintain a safe, secure, and comfortable work environment for subordinates. complete formal evaluation of staff quarterly using all available management tools. maintain continuous and properly organized communication flow within the team, with subordinates, and with other departments. maintain quality service of live game presentation by enforcing quality and service standards, reporting quality and service problems, identifying possible solutions, and recommending system improvements. be responsible for procedures efficiency and the development, as well as timely update, of manuals. liaise and cooperate with colleagues and other departments, working flexibly. participate in and organize projects, social activities, and events aligned with business and department needs. gather and analyze data, identify, and suggest potential improvements of main kpi criteria (sgc, perf...
Company description evolution is a market-leading developer and provider of products and services for online casino entertainment. our excellence is driven by over 20,000 evolutioneers across 40 locations worldwide, working in product innovation, software development, it solutions, game hosting, and business support. evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth. evolution is a swedish company founded in 2006 and listed on nasdaq stockholm (evo). job description as a game presenter , you will spend most of your working hours in front of the camera, leading games and interacting with players . this role will help you develop presentation skills and multitasking abilities . no previous work experience is required, but experience in customer service-related roles is valued. during your first days, you will receive training in our academy , where you will learn how to lead blackjack and roulette games , interact on camera, present various casino games to thousands of players, represent our responsible gaming values, and conduct games according to our high standards. qualifications customer-oriented profiles with strong communication skills and a willingness to learn new things. english level (b2-c1) highly committed and responsible individuals who can work effectively in a team environment. availability to work in three rotating shifts (morning, afternoon, and night): morning shift: 5:50 am – 1:50 pm afternoon shift: 1:50 pm – 9:40 pm night shift: 9:40 pm – 5:50 am on-site availability to work in our studios at: e...
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