Company description “we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. job description manage the visibility and execution of internal processes to ensure both the customer’s and expeditors’ service expectations are met. work hand-in-hand with the account team to orchestrate and engage our network to ensure customer kpi and visibility requirements are effectively communicated and actioned. - dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. - communicate and collaborate with the account team on areas of potential risk or exposure to the customer’s business. - provide and manage reporting and visibility tools to the customer. - drive process improvement throughout your district and network. - maintain & update sop’s to ensure customer expectations are documented & executed...
Job description manage the visibility and execution of internal processes to ensure both the customer’s and expeditors’ service expectations are met. work hand-in-hand with the account team to orchestrate and engage our network to ensure customer kpi and visibility requirements are effectively communicated and actioned. - dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. - communicate and collaborate with the account team on areas of potential risk or exposure to the customer’s business - provide and manage reporting and visibility tools to the customer. - drive process improvement throughout your district and network. - maintain & update sop’s to ensure customer expectations are documented & executed within our operational teams. this includes, but is not limited to, rates, kpi expectations, and general customer service requirements. - manage spot quotes or quoting desk when applicable. - support, prepare and conduct customer business reviews by running appropriate reports; help identify and communicate trends, and improvement opportunities through analysis. - monitor billing and receivables and assist with collections when needed. - serve as a point of escalation within our network. - provide assistance in resolution of claims and disputes. - be involved with edi resolution & ede management when needed. - initiate and own capa management (corrective action plan) when needed and identify improvement areas in order to eli...
Job description to further develop the air product in the marketplace through focus on operations, finances, sales, people, systems, and culture in adherence to the company’s policy and procedures. tasks and duties this section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee as noted in the air operational performance standards. - support product with checking local charges and agreement quotes to ensure we minimize potential branch losses. - have thorough knowledge of the air product including breakbulk, gateway & pricing knowledge. - plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. - take an active role in the transition of new business / updates to existing business. - grow department revenue in line with district budget target and management expectations. - supporting with internal financial reports to ensure that the air department is showing clean financial accounting throughout all financial reports. - maintain a positive relationship with the trade compliance manager and support all compliance efforts and trainings. - be open to implementing new system changes and enhancements into your department. - be involved and suggest system / process improvements. - assist the manager with key staff with goal setting and monitoring development. qualifications - effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results. - pro-activ...
Company description “we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. job description manage the visibility and execution of internal processes to ensure both the customer’s and expeditors’ service expectations are met. work hand-in-hand with the account team to orchestrate and engage our network to ensure customer kpi and visibility requirements are effectively communicated and actioned. dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. communicate and collaborate with the account team on areas of potential risk or exposure to the customer’s business. provide and manage reporting and visibility tools to the customer. drive process improvement throughout your district and network. maintain & update sop’s to ensure customer expectations are documented & executed within our ope...
“we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. job description manage the visibility and execution of internal processes to ensure both the customer’s and expeditors’ service expectations are met. work hand-in-hand with the account team to orchestrate and engage our network to ensure customer kpi and visibility requirements are effectively communicated and actioned. dedicate yourself to the success of expeditors’ and the customer using ethical business practices, personal commitment, passion, sacrifice and an obsession with the fundamentals of running the business. communicate and collaborate with the account team on areas of potential risk or exposure to the customer’s business. provide and manage reporting and visibility tools to the customer. drive process improvement throughout your district and network. maintain & update sops to ensure customer expectations are documented & executed within our operational teams. this ...
“we’re not in the shipping business; we’re in the information business” -peter rose, expeditors founder as a fortune 500 company, expeditors employs more than 18,000 trained professionals in a worldwide network of over 300 locations across six continents. expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. expeditors is headquartered in seattle, washington. job description this role is responsible for ensuring and guaranteeing operational excellence by adhering to ocean operations processes, utilizing the appropriate tools, and monitoring team performance. the role also focuses on identifying and providing solutions for internal customers to achieve the company’s objectives. additionally, this position involves executing operational activities within the assigned team. qualifications tasks and duties ensure all customers standard operating procedures are followed as per the dlsop. plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. take an active role in the transition of new business/updates to existing business. support all compliance efforts and trainings. understand department process flow, constantly looking for areas to improve efficiency. be open to impl...
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