We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for atlas. in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones (preferably able to work until 5 pm pst) our service commitment to schools encompasses global support monday through friday, and online and onsite training. you will have primary responsibility to support our atlas schools during west coast support hours (available to work 8-5 pst / 10-7 col (utc -7)). atlas is the leading curriculum planning platform trusted by over 6,000 schools around the world, and it provides seamless collaboration for teachers, administrators, and curriculum writers along their curriculum development journey. initiate, revamp, and continuously refine the curriculum development process in one unified system. what you’ll learn in the first 30–45 days - product knowledge, the hows and whys of using atlas - the nuts and bolts of atlas as a saas business - the role of support and why good customer experiences matter - the context and workflows of america's schools and how to best support them key responsibilities - running telephone and e-mail...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for atlas. in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones (preferably able to work until 5 pm pst) our service commitment to schools encompasses global support monday through friday, and online and onsite training. you will have primary responsibility to support our atlas schools during west coast support hours (available to work 8-5 pst / 10-7 col (utc -7)). atlas is the leading curriculum planning platform trusted by over 6,000 schools around the world, and it provides seamless collaboration for teachers, administrators, and curriculum writers along their curriculum development journey. initiate, revamp, and continuously refine the curriculum development process in one unified system. what you’ll learn in the first 30–45 days - product knowledge, the hows and whys of using atlas - the nuts and bolts of atlas as a saas business - the role of support and why good customer experiences matter - the context and workflows of america's schools and how to best support them key responsibilities - running telephone and e-mail...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for atlas. in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones (preferably able to work until 5 pm pst) our service commitment to schools encompasses global support monday through friday, and online and onsite training. you will have primary responsibility to support our atlas schools during west coast support hours (available to work 8-5 pst / 10-7 col (utc -7)). atlas is the leading curriculum planning platform trusted by over 6,000 schools around the world, and it provides seamless collaboration for teachers, administrators, and curriculum writers along their curriculum development journey. initiate, revamp, and continuously refine the curriculum development process in one unified system. what you’ll learn in the first 30–45 days product knowledge, the hows and whys of using atlas the nuts and bolts of atlas as a saas business the role of support and why good customer experiences matter the context and workflows of america's schools and how to best support them key responsibilities running telephone and e-mail support operati...
We are looking for an energetic, persistent go-getterwith at least 2 years of prior customer support experience to joinour team as a customer support representative for atlas. in thisrole, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidatewill be a self-starter able to stay focused on their prioritieswhile still working within a highly collaborative team, and willingto be creative and think outside the box while still aligning theirwork with broader team and company goals. they must be available towork during the latam time zones (preferably able to work until 5pm pst) our service commitment to schools encompasses globalsupport monday through friday, and online and onsite training. youwill have primary responsibility to support our atlas schoolsduring west coast support hours (available to work 8-5 pst / 10-7col (utc -7)). atlas is the leading curriculum planning platformtrusted by over 6,000 schools around the world, and it providesseamless collaboration for teachers, administrators, and curriculumwriters along their curriculum development journey. initiate,revamp, and continuously refine the curriculum development processin one unified system. what you’ll learn in the first 30–45 days -product knowledge, the hows and whys of using atlas - the nuts andbolts of atlas as a saas business - the role of support and whygood customer experiences matter - the context and workflows of america's schools and how to best support them key responsibilities - running telephone and e-mail support operations, r...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for atlas. in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones (preferably able to work until 5 pm pst)our service commitment to schools encompasses global support monday through friday, and online and onsite training. you will have primary responsibility to support our atlas schools during west coast support hours (available to work 8-5 pst / 10-7 col (utc -7)).atlas is the leading curriculum planning platform trusted by over 6,000 schools around the world, and it provides seamless collaboration for teachers, administrators, and curriculum writers along their curriculum development journey. initiate, revamp, and continuously refine the curriculum development process in one unified system.what you'll learn in the first 30–45 days product knowledge, the hows and whys of using atlas the nuts and bolts of atlas as a saas business the role of support and why good customer experiences matter the context and workflows of america's schools and how to best support them key responsibilities running telephone and e-mail support opera...
We are looking for an energetic, persistent go-getter with at least 2 years of prior customer support experience to join our team as a customer support representative for openapply . in this role, you will be responsible for customer support operations in colombia as part of our customer support team. the right candidate will be a self-starter able to stay focused on their priorities while still working within a highly collaborative team, and willing to be creative and think outside the box while still aligning their work with broader team and company goals. they must be available to work during the latam time zones . our service commitment to schools encompasses global 24-hour telephone and e-mail support monday through friday, occasional weekend coverage, online and onsite training, and hosting annual conferences for admissions professionals. you will have primary responsibility for supporting our openapply schools during the support hours (available to work 9-6 cot (utc -5)). openapply is an admissions management system & crm serving over 800 of the world’s leading international & independent schools, supporting the applicant from discovery & enquiry to admissions & enrollment. what you’ll learn in the first 30–45 days product knowledge, the hows and whys of using openapply the nuts and bolts of openapply as a saas business the role of support and why good customer experiences matter the context and workflows of international schools and how to best support them future milestones internalized faria habits & routines. internalized support & implementation processes encomp...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo