Specialist credit - portuguese or frenchexciting times at adidas! as we continue to grow, we’re building a pool of talented professionals for future opportunities in credit and collections. by applying, you’ll join our talent pipeline, and we’ll reach out when a role that matches your profile becomes available.we look forward to connect with you!purpose & overall relevance for the organisation:adidas gbs delivers high quality services for finance and accounting. in bogotá we are opening a new gbs center with the aim of serving the region countries in several processes.credit and collections are responsible for performing daily activities such as dunning and collection, dispute management and credit management. the team delivers all activities in a timely manner and with the required quality. the team supports projects, including process standardisation, tools implementation and other ad hoc projects.key responsibilities and general accountabilities:handle complex customer portfolio with high impact in the businessestablish a close and trustful relationship with the customer, proactively anticipating issuesensure timely collection of receivables by working closely with the customer and other finance teams and resolving the causes of non-paymentdrive timely collection by following up on overdue invoices with customers, collection agencies and end consumersmanage customer relationship, which includes problem resolution and root cause analysis, identifying and proposing solutions to area managerassess & review the credit risk on the customer on a regular basis, calculate and su...
Senior director digital consumer experiencedepartment: digitaldirect reporting line: vp digitalindirect/second reporting line: nonelocation: colombiagsms grade: m1purpose & overall relevance for the organization:we believe that through sport, we have the power to change lives. to change lives, we must build direct relationships with our consumers. and the best way to create these kinds of relationships is through digital. adidas ecommerce delivers a premium digital transactional experience centered around our consumers, and drives a critical part of the business, one that will offer the highest growth and profitability of any other, within the commercial ecosystem.this role will provide leadership of e-commerce consumer experience for market lam to drive consumer centric growth by executing with excellence across different e2e touchpoints.key responsibilities:functional:build, operate and maximize the performance of the lam ecommerce (ecom) business.lead the digital consumer journey across lam market ensuring execution excellence across different e2e touchpoints.design consumer experience plans for the ecom channel in lam and partner with the global and commercial orgs to make it come to life in a truly integrated omni channel way for the consumer.continuously improve online experience in the view to maintain the highest brand equity in collaboration with horizontal stakeholders in the functions.lead and deliver consumer experience targets on a regional level across brands, channels and markets within the boundaries of time, cost & quality, acting in a fast paced, agile dev...
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