MANAGEMENT TRAINEE - SENIOR HR OPERATIONS ANALYST CONTACT CENTER

Full-time Tiempo completo

Ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’s ai gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models to agentic ai, our breakthrough solutions tackle companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. powered by curiosity, courage, and innovation , our teams implementdata, technology, and ai to create tomorrow, today. get to know us at genpact.com and on linkedin, x, youtube, and facebook inviting applications for management trainee, senior hr operations analyst - contact center we are looking for a senior hr operations analyst - contact center , whose objective is to support management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading cont...

PROCESS DEVELOPER - BILLING ANALYST NAA

Full-time Tiempo completo

Ready to shape the future of work? at genpact, we don’t just adapt to change—we drive it. ai and digital innovation are redefining industries, and we’re leading the charge. genpact’sai gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. from large-scale models toagentic ai, our breakthrough solutions tackle companies’ most complex challenges. if you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. genpact (nyse: g) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. powered by curiosity, courage, and innovation , our teams implementdata, technology, and ai to create tomorrow, today. get to know us at genpact.com and on linkedin, x, youtube, and facebook inviting applications for billing analyst naa we are looking for a billing analyst naa , whose objective is to support management from an operational, analytical and tactical standpoint, by handling stakeholder requests, solving team's questions, auditing and controlling different activities from colleagues on the operations floor, along with running reports, maintaining files and leading continuous improvement initiatives. responsibilities prepare high volume of in...

GESTOR DE COBRANZA

Gestor de cobranza genpact (nyse: g) es una empresa de servicios y soluciones de tecnología avanzada que ofrece un valor duradero a las empresas líderes a nivel mundial. a través de nuestro profundo conocimiento del negocio, la excelencia operativa y las soluciones de vanguardia, ayudamos a las empresas de todos los sectores a salir adelante y mantenerse a la vanguardia. impulsados por la curiosidad, el coraje y la innovación, nuestros equipos implementan datos, tecnología e ia para crear el mañana, hoy. ¡invitamos solicitudes para el puesto de gestor de cobranza ! buscamos un gestor de cobranza enfocado, decidido y competitivo, capaz de lograr un ciclo de cobranza rápido, satisfaciendo nuestros objetivos y cuyo objetivo sea apoyar a la gestión desde un punto de vista operativo, analítico y táctico, atendiendo las solicitudes de los clientes. analizar informes de antigüedad e iniciar llamadas a clientes con saldos vencidos para organizar el pago. iniciar llamadas de cobro a clientes de cuentas importantes, investigar y resolver problemas de facturación/vencimiento en cuentas que han resultado en pagos morosos. resolver quejas de clientes e investigar discrepancias en las cuentas; analizar datos de cuentas por cobrar para clientes. pronosticar cobros de efectivo, evaluar y escalar problemas a los contactos apropiados. realizar conciliaciones, reducir la antigüedad de las cuentas y establecer comunicaciones claras y concisas; participar en presentaciones de información de cuentas por cobrar. mantener registros de llamadas y fechas de pago esperadas. experiencia en gestión de ...