: information gathering and registering: obtain specific information from a traffic citation and input it into the computer system. obtain specific information regarding a member’s past driving record and enter it into the computer system. providing instructions and requirements to members: relay laws and procedures members must follow for a traffic citation to be handled accordingly. instruct members of any paperwork needed to work the case and input these instructions into the computer system. membership updating: complete various forms of paperwork including membership changes and request for driving records. precisely note member files in the computer system. attendance and team lead requirements: perform other duties as assigned by team lead as needed. maintain proper records of attendance in the system and adhere to schedule shift. report to team lead who are you? you have a high school diploma 2+ years customer service experience you are fluent in english (b2+) you can operate a computer and are capable to type at least 35 words per minute you have exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation and listening skills. you are fluent in virtual communications. (emails, instant messaging and calls) who we are: unifycx is a global business process outsourcing company with locations in the u.s., colombia, dominican republic, india, jamaica, honduras, and the philippines, that provides personalized contact centers, business processing, and technology outsourcing solutions. i...
: financial planning & forecasting: develop and maintain financial models to support budgeting, forecasting, and long-term planning. prepare and consolidate annual budgets and quarterly forecasts, ensuring accuracy and alignment with organizational goals. analyze financial trends and variances, providing recommendations for corrective actions. financial analysis: conduct detailed financial analysis to support strategic initiatives and business decisions. evaluate financial performance by comparing actual results to budgeted targets, and identify key drivers of variance. prepare detailed reports and presentations for senior management and stakeholders. provide ad-hoc financial analysis and decision support to various departments as needed. business partnership: partner with business units to understand their financial needs and provide insights to drive business performance. support operational and strategic planning by providing financial analysis and scenario planning. act as a liaison between finance and other departments to ensure effective communication and understanding of financial impacts. reporting & compliance: ensure timely and accurate preparation of monthly, quarterly, and annual financial reports. assist in the preparation of financial presentations for board meetings and investor communications. ensure compliance with financial policies, procedures, and regulatory requirements. process improvement: identify and implement process improvements to enhance the efficiency and effectiveness of the fp&a function. utilize technology and advanced analytical tools to st...
: api development and migration: design, develop, and maintain new apis and migrate existing ones using java and spring boot. collaborate with a team of developers to implement best practices and ensure high-quality api performance and reliability. application development: analyze requirements and devise technical solutions to implement features effectively. write clean, efficient code following best practices, perform necessary unit testing, and undergo code reviews with code owners. oversee the deployment process and take pride in the successful release of your work. collaborative relationship management: work closely with senior developers, product managers, and quality assurance teams to foster strong professional relationships. engage in learning opportunities from colleagues and provide support to ensure the delivery of high-quality products. continuous learning and improvement: commit to ongoing professional development by staying updated on new technologies, frameworks, and tools. continuously seek ways to enhance the development process and improve personal and team efficiency. ownership and accountability: take full responsibility for the tasks assigned to you, ensuring timely completion and thorough testing before submission. proactively address problems and seek solutions independently before escalating issues to senior team members. who are you? must-have skills: java, java j2ee, spring, spring boot, sql, junit desired skills: frontend exposure, ci/cd, kubernetes 5 to 10 years of experience in java and related technologies to design, develop web applications &...
Glowtouch, a unifycx company, is growing and looking for angular javascript developers to join our motivated and ambitious team in barranquilla, colombia. come be one of the pioneers at our newest location! what will you do? as an angular javascript developer, you will be responsible for leading the design and development of complex web applications, ensuring they are secure, scalable, and performant. responsibilities: design and implement high-performance, reusable, and maintainable javascript code using best practices and design patterns (gang of four and javascript-specific) lead the development and architecture of single-page applications (spas) using angular framework (experience with react or vue.js a plus) ensure code adheres to owasp top 10 security best practices work with ui/ux designers to implement accessible features using aria standards and ensure html5 compliance optimize for performance and accessibility who are you? 5+ years of experience as a javascript developer with a proven track record of building complex web applications in-depth knowledge of javascript fundamentals, including prototype, inheritance, dom manipulation, closures, asynchronous programming, and object-oriented principles expert angular developer with deep knowledge of the angular framework strong understanding of javascript (es6+) and typescript in-depth knowledge of angular concepts, patterns, and best practices, including ngrx familiarity with react or vue.js is a plus deep knowledge of web components and their development expert-level understanding of grid and flexbox, with str...
Unifycx está creciendo y nos encontramos buscando agentes de servicio al cliente con fluidez en francés para unirse a nuestro motivado y ambicioso equipo en bogotá, colombia. Únete y sé uno de los pioneros en nuestro nuevo sitio ¿qué harás? como representante de servicio al cliente, serás responsable de actuar como el primer punto de contacto para brindar un servicio de calidad, respondiendo y gestionando consultas de información o servicio a través de llamadas entrantes y salientes. el candidato ideal tendrá una fuerte orientación al servicio y capacidad de comunicarse eficazmente en francés. ¿quién eres tú? posees un diploma de escuela secundaria. conoces más de 1 año de experiencia en servicio al cliente. posees conocimientos de informática y manejo del paquete microsoft office. tienes una velocidad mínima de escritura de 45 palabras por minuto. posees habilidades excepcionales de comunicación e interpersonales, incluyendo etiqueta telefónica, calidad de voz, articulación y habilidades de escucha. manejas con soltura las comunicaciones virtuales (correos electrónicos, mensajería instantánea y llamadas). ¿quiénes somos? unifycx es una empresa de procesos empresariales (bpo) con presencia en estados unidos, colombia, república dominicana, india, honduras y filipinas. brindamos soluciones personalizadas de centros de contacto, procesamiento empresarial y subcontratación tecnológica a clientes en todo el mundo. en casi dos décadas, hemos crecido de un pequeño equipo a una organización global con colaboradores en todo el mundo dedicados a apoyar a nuestros c...
: design and implement high-performance, reusable, and maintainable javascript code using best practices and design patterns (gang of four and javascript-specific) lead the development and architecture of single-page applications (spas) using angular framework (experience with react or vue.js a plus) ensure code adheres to owasp top 10 security best practices work with ui/ux designers to implement accessible features using aria standards and ensure html5 compliance optimize for performance and accessibility who are you? 5+ years of experience as a javascript developer with a proven track record of building complex web applications in-depth knowledge of javascript fundamentals, including prototype, inheritance, dom manipulation, closures, asynchronous programming and object-oriented principles expert angular developer with deep knowledge of the angular framework strong understanding of javascript (es6+) and typescript. in-depth knowledge of angular concepts, patterns, and best practices, including ngrx. familiarity with react or vue.js is a plus deep knowledge of web components and their development expert-level understanding of grid and flexbox, with strong grasp of css technology (like specificity, cascading order, selectors) understanding and familiarity with the web accessibility standards and their levels (a, aa, and aaa) strong commitment to writing clean, maintainable, and well-documented code ability to work effectively in a team environment and collaborate with designers, developers, and other stakeholders. additional qualities preferred but not required: strong und...
Agente de revisión de interacciones bilingue (portugués y español)join to apply for the agente de revisión de interacciones bilingue (portugués y español) role at glowtouch technologiesagente de revisión de interacciones bilingue (portugués y español)join to apply for the agente de revisión de interacciones bilingue (portugués y español) role at glowtouch technologies¡unifycx está creciendo!nos encontramos en la búsqueda debogotá, colombia.¿qué harás?esta posición se desarrolla en un entorno 100 % back-office, sin contacto directo con los clientes. el enfoque está en la mejora continua de los procesos internos, contribuyendo estratégicamente a la excelencia operativa a través de un enfoque colaborativo y analítico.tienes un título de secundaria.cuentas con más de 2 años de experiencia en servicio al cliente. se valorará experiencia en soporte de segundo nivel (tier 2), apoyo en piso (floor support) y actividades de backoffice.eres fluido en portugués (b2) - (indispensable)te comunicas de manera efectiva a través de medios virtuales, incluyendo correos electrónicos, mensajería instantánea y llamadas.¿quiénes somos?unifycx es una empresa emergente de tercerización de procesos empresariales (bpo) con fuerte presencia en¡unifycx está creciendo!nos encontramos en la búsqueda de agentes de revisión de interacciones para unirse a nuestro motivado y ambicioso equipo en bogotá, colombia.¡Únete y sé uno de los pioneros en nuestro nuevo site!¿qué harás?esta posición se desarrolla en un entorno 100 % back-office, sin contacto directo con los clientes. el enfoque está en la mejora co...
Unifycx está creciendo y nos encontramos buscando agentes de servicio al cliente con fluidez en francés para unirse a nuestro motivado y ambicioso equipo en bogotá, colombia. ¡Únete y sé uno de los pioneros en nuestro nuevo sitio! ¿qué harás? como representante de servicio al cliente, serás responsable de actuar como el primer punto de contacto para brindar un servicio de calidad, respondiendo y gestionando consultas de información o servicio a través de llamadas entrantes y salientes. el candidato ideal tendrá una fuerte orientación al servicio y capacidad de comunicarse eficazmente en francés. ¿quién eres tú? - posees un diploma de escuela secundaria. - conoces más de 1 año de experiencia en servicio al cliente. - posees conocimientos de informática y manejo del paquete microsoft office. - tienes una velocidad mínima de escritura de 45 palabras por minuto. - posees habilidades excepcionales de comunicación e interpersonales, incluyendo etiqueta telefónica, calidad de voz, articulación y habilidades de escucha. - manejas con soltura las comunicaciones virtuales (correos electrónicos, mensajería instantánea y llamadas). ¿quiénes somos? unifycx es una empresa de procesos empresariales (bpo) con presencia en estados unidos, colombia, república dominicana, india, honduras y filipinas. brindamos soluciones personalizadas de centros de contacto, procesamiento empresarial y subcontratación tecnológica a clientes en todo el mundo. en casi dos décadas, hemos crecido de un pequeño equipo a una organización global con colaboradores en todo el mundo dedicados a apoyar a nuestro...
Unifycx está creciendo y nos encontramos buscando agentes de servicio al cliente con fluidez en francés para unirse a nuestro motivado y ambicioso equipo en bogotá, colombia. Únete y sé uno de los pioneros en nuestro nuevo sitio ¿qué harás? como representante de servicio al cliente, serás responsable de actuar como el primer punto de contacto para brindar un servicio de calidad, respondiendo y gestionando consultas de información o servicio a través de llamadas entrantes y salientes. el candidato ideal tendrá una fuerte orientación al servicio y capacidad de comunicarse eficazmente en francés. ¿quién eres tú? - posees un diploma de escuela secundaria. - conoces más de 1 año de experiencia en servicio al cliente. - posees conocimientos de informática y manejo del paquete microsoft office. - tienes una velocidad mínima de escritura de 45 palabras por minuto. - posees habilidades excepcionales de comunicación e interpersonales, incluyendo etiqueta telefónica, calidad de voz, articulación y habilidades de escucha. - manejas con soltura las comunicaciones virtuales (correos electrónicos, mensajería instantánea y llamadas). ¿quiénes somos? unifycx es una empresa de procesos empresariales (bpo) con presencia en estados unidos, colombia, república dominicana, india, honduras y filipinas. brindamos soluciones personalizadas de centros de contacto, procesamiento empresarial y subcontratación tecnológica a clientes en todo el mundo. en casi dos décadas, hemos crecido de un pequeño equipo a una organización global con colaboradores en todo el mundo dedicados a apoyar a nuestros ...
: global financial oversight: oversee global accounting, reporting, and finance operations to ensure robust controls, accurate financial reporting, and compliance with us gaap standards. financial statement preparation: supervise the preparation and detailed analysis of financial statements, including income statements, balance sheets, and cash flow statements. close processes management: manage the month-end and year-end close processes, ensuring accuracy, completeness, and timely financial reporting. team leadership: lead and mentor the accounting team, providing guidance and support to enhance departmental efficiency and performance. audit collaboration: collaborate with internal and external auditors to facilitate the annual audit process, address findings, and implement recommendations. system and process improvement: evaluate, implement, and optimize accounting systems and tools to streamline processes and increase operational efficiency. strategic financial analysis: provide strategic financial analysis and insights to support executive decision-making and inform the board of directors. m&a integration: oversee the integration of accounting processes and systems related to mergers and acquisitions. work with key functional leaders, including supply chain and operations, to ensure seamless operational integration. regulatory compliance and improvement: stay current with accounting standards and regulatory requirements, driving continuous improvement and ensuring compliance within the finance function. technical accounting leadership: lead technical accounting initiati...
Maintaining financial reports, records, and general ledger accounts. preparing journal entries, analyses, and account reconciliations and assisting with monthly close processes. contributing to the development and review of annual operating budgets and performance projections including monthly reporting for all business units and/or individuals. maintaining documentation for accounts payable, purchasing, and treasury. performing monthly balance sheet reconciliations. preparing elimination schedules for intercompany transactions. responding to information requests, reviewing financial statements, and assisting with audits as needed. maintain digital records for all entities and individuals in accordance with set policies. create execution versions of documents for signature, assist with quality control (spelling errors, formatting, pagination, correct numbering of sections, cross-references, etc.) and coordinate execution. managing various projects for multiple entities and/or individuals with varying levels of complexity. assist with local reporting requirements when and where needed who are you? qualifications bachelor's degree in finance or accounting preferred. 5-7 years combined experience accounting and financial reporting in a multi-company environment. must have strong analytical skills, and the ability to work well within team concept with minimal supervision or direction. excellent communication skills required (both verbal and written) knowledge of us gaap ability to influence all levels in the organization which includes financial and non-financial business partn...
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