Jr customer success manager (latam) (pref colombia)about uswe solve modern businesses' remote logistics and equipment management challenges. we are obsessed with building the best global remote workspace management platform. our mission is to ensure people have equitable work experiences and opportunities regardless of their geographical location or remote work preferences.work from anywhereat growrk remote, we work from anywhere (wfa), which is a workplace choice that enables our employees to work from wherever they choose. work from anywhere in the world (with good wifi). we prioritize time for deep work weekly and only have meetings when we have to. so you can work around your life—not live around your work!about the roleas a jr customer success manager, you play a critical role in ensuring our customers' success. this is a data-entry level role with growth opportunities. you will provide support to the csm of the team in ensuring our customers' success. you will work closely with the rest of the team to improve our product based on the needs of the customers. work along with other internal teams like product, sales, marketing, and logistics operations to ensure a smooth service and help with proposals. you will be the point of contact for our customers, helping them maximize the value they receive from our solutions, driving adoption, and leading customer satisfaction. build and maintain good relationships with our global customers. ensure a successful use of our services. provide support with renewals.responsibilitiescustomer onboarding: work closely with new customers...
Jr customer success manager (latam) (pref colombia) about us we solve modern businesses' remote logistics and equipment management challenges. we are obsessed with building the best global remote workspace management platform. our mission is to ensure people have equitable work experiences and opportunities regardless of their geographical location or remote work preferences. work from anywhere at growrk remote, we work from anywhere (wfa), which is a workplace choice that enables our employees to work from wherever they choose. work from anywhere in the world (with good wifi). we prioritize time for deep work weekly and only have meetings when we have to. so you can work around your life—not live around your work! about the role as a jr customer success manager , you play a critical role in ensuring our customers' success. this is a data-entry level role with growth opportunities. you will provide support to the csm of the team in ensuring our customers' success. you will work closely with the rest of the team to improve our product based on the needs of the customers. work along with other internal teams like product, sales, marketing, and logistics operations to ensure a smooth service and help with proposals. you will be the point of contact for our customers, helping them maximize the value they receive from our solutions, driving adoption, and leading customer satisfaction. build and maintain good relationships with our global customers. ensure a successful use of our services. provide support with renewals. responsibilities customer onboarding: work closely with new ...
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