A general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. what will i be doing? as a general mana...
Hilton bogota, d. c. capital district, colombia join or sign in to find your next job join to apply for the cook a role at hilton hilton bogota, d. c. capital district, colombia 1 day ago be among the first 25 applicants join to apply for the cook a ...
Expedites guest checks to the culinary staff in the kitchen, checks ticket times, garnishes and inspects product. returns items to wait staff as needed to ensure guest satisfaction. what will i be doing? as an expeditor, you will be responsible for processing and expediting guest food orders to ensure timely delivery of meals in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. specifically, you will be responsible for performing the following tasks to the highest standards: process and expedite guest orders to the culinary team in the kitchen to ensure timely delivery of meals check ticket times and conduct follow-up garnish and inspect products prior to delivery to the guest maintains cleanliness and stock of work area/outlet assist fellow team members and other departments wherever necessary to maintain positive working relationships what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true to our vision, mission, and values. specifically, we look for demonstration of these values: hospitality - we're passionate about delivering exceptional guest experiences. integrity - we do the right thing, all the time. leadership - we're leaders in our industry and in our communities. teamwork - we're team players in everything we do. ownership - we're the owners of our actions and decisions. now - we operate with a sense of urgency...
A butcher is responsible for ensuring all meats and fish are prepared to the highest quality to deliver an excellent guest and member experience while training staff and controlling costs. what will i be doing? as a butcher, you are responsible for ensuring all meats and fish are prepared to the highest quality to deliver an excellent guest and member experience. a butcher will also be required train staff and control costs. specifically, you will be responsible for performing the following tasks to the highest standards: prepare all meats and fish to the highest quality and within company guidelines ensure effective food storage and stock rotation report any food spoilage/wastage to the head chef keep all working areas clean and tidy and ensure no cross contamination assist in positive outcomes from guest queries in a timely and efficient manner establish and monitor portion sizes for cuts of meat and fish responsible for controlling costs without compromising standards, improving gross profit margins and other departmental and financial targets assist other departments and maintain good working relationships responsible for complying with and training health and safety and food safety standards and legislation comply with hotel security and fire regulations report maintenance, hygiene and hazard issues be environmentally aware what are we looking for? a butcher serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that fo...
A 2nd chef de partie is responsible for ensuring high levels of food preparation, quality, and consistency to deliver an excellent guest and member experience. what will i be doing? as a 2nd chef de partie, you will be responsible for ensuring high levels of food preparation, quality, and consistency to deliver an excellent guest and member experience. specifically, you will be responsible for performing the following tasks to the highest standards: ensure all food preparation meets standards ensure consistent delivery of quality and well-presented food work effectively within the kitchen to ensure high customer service standards follow all health and safety and food hygiene standards what are we looking for? a 2nd chef de partie serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: previous demi chef de partie experience or strong experience in a commis chefrole approaches food in a creative way strong coaching and team motivating skills positive attitude good communication skills commitment to delivering high levels of customer service excellent grooming standards excellent planning and organising skills it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: relevant qualifications for role ability to work a variety of shifts including weekends, days, afternoons and evenings what will it be like to work for hilton? ...
A groups coordinator , being part of the revenue & reservations team, will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure and contracted services by the customer. what will i be doing? as groups coordinator, you will ensure the effective coordination and administration of all group room bookings, as per the group reservations procedure. specifically, you will be responsible for performing the following tasks to the highest standards: adhere to the group yield policy in order to maximize revenue develop and maintain a customer database manage group base in all systems following revenue team guidelines actively participate in groups room control meetings manage administrative requests as directed by the management team build strong relationships with customers, guests and team members in order to gain full understanding of their needs and work to serve them effectively ensure the complete administration and execution of all contracted groups by holding meetings with customers and internal meetings with operations team. what are we looking for? a groups coordinator serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: good organizational and administration skills positive attitude and good communication skills commitment to delivering a high level of customer service confident telephone manner high level of it skills office suite specifica...
The pool & beach attendant is responsible for ensuring a clean, safe and fun environment for guests at the pool & beach in the hotel's continuing effort to deliver outstanding guest service and financial profitability. what will i be doing? as a pool & beach attendant, you will be responsible for ensuring a clean, safe and fun environment for guests at the pool & beach in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you will be responsible for performing the following tasks to the highest standards: greet guests and attend to their pool & beach-related needs including, but not limited to, getting fresh towels, relocating chairs and/or umbrellas, confirming registration and issuing recreational equipment, etc. clean the pool & beach area including, but not limited to, ashtrays, furniture, tables, decks, pool tiles, shower tiles, slide tiles, rocks and cabanas collect and replenish pool & beach towels and monitor inventory to minimize loss maintain equipment including, but not limited to, umbrellas, speakers, rafts, pool toys, etc. monitor use of the facility and address and/or report potential hazards respond to guest inquiries and service issues in a timely, friendly and efficient manner perform general recreation duties, as needed what are we looking for? since being founded in 1919, hilton has been a leader in the hospitality industry. today, hilton remains a beacon of innovation, quality, and success. this continued leadership is the result of our team members staying true to our vision, m...
Operador playa ?que buscamos? excelentes aptitudes interpersonales compromiso para brindar un alto nível de atencion al cliente estandares elevados de limpieza habilidad para comportarse de manera profesional y amable constantemente proyectar una actitud profesional con un enfasis en la hospitalidad y en la atencion a los huespedes energia, entusiasmo y atencion al detalle comunicacion efectiva y trabajo en equipo funciones: inspeccionar las instalaciones para verificar su limpieza; realizar tareas de limpieza general en determinados puntos durante su turno seguir los planes y procedimientos de emergencia si es necesario recibir a los huespedes a su llegada y ayudarles con requerimientos en el area de trabajo entre otras actividades diarias operador playa ?que buscamos? excelentes aptitudes interpersonales compromiso para brindar un alto nível de atencion al cliente estandares elevados de limpieza habilidad para comportarse de manera profesional y amable constantemente proyectar una actitud profesional con un enfasis en la hospitalidad y en la atencion a los huespedes energia, entusiasmo y atencion al detalle comunicacion efectiva y trabajo en equipo funciones: inspeccionar las instalaciones para verificar su limpieza; realizar tareas de limpieza general en determinados puntos durante su turno seguir los planes y procedimientos de emergencia si es necesario recibir a los huespedes a su llegada y ayudarles con requerimientos en el area de trabajo entre otras actividades diarias required skill profession other general...
Un recepcionista apoya al director de recepción para garantizar que los miembros del equipo estén preparados y bien informados para ofrecer a nuestros huéspedes una experiência excepcional desde la entrada hasta la salida. qué voy a hacer? como recepcionista, apoyarás al director de recepción para garantizar que los miembros del equipo estén preparados y bien informados para ofrecer a nuestros clientes una experiência excepcional desde la entrada hasta la salida. un recepcionista contribuye a la primera impresión de nuestros huéspedes y, por lo tanto, debe realizar las siguientes tareas con los más altos estándares: - garantizar un procesamiento preciso y eficiente de los procedimientos de entrada y salida de los huéspedes y de las consultas de los mismos. - garantizar que tanto el director de la oficina de recepción como los supervisores de la recepción estén al tanto de cualquier comentario relevante de los huéspedes y/o de otros departamentos - demostrar un alto nível de servicio al cliente en todo momento - maximizar la ocupación de las habitaciones con las mejores tarifas y utilizar técnicas de venta para promover los servicios e instalaciones del hotel - comprender los procedimientos correctos relativos a la aceptación de monedas extranjeras, tarjetas de crédito y efectivo de acuerdo con la política de crédito del hotel. - cumplir con la seguridad del hotel, las normas contra incendios y toda la legislación en materia de salud y seguridad - asistir a cursos de formación, según sea necesario y requerido - actuar de acuerdo con las políticas y procedimientos c...
**descripción empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **funciones del cargo**: el hotel hampton by hilton en la cuidad de medellín requiere para su equipo de trabajo bachiller para el cargo de lencero/a, con experiência de 3 meses en labores de lavandería, manejo de telas, entrega de lencería para hoteles. **misión del cargo**: persona encargada de la lencería de las habitaciones del hotel, recibir y entregar a la lavandería externa, realizar inventarios de los activos de lencería y llevar un buen control del mismo. **funciones**: - recibir y despachar la lencería con la lavandería externa. - repartir la lencería a todas las camareras. - diligenciar formatos. **salario**: $1.160.000 + novedades que se generen durante el mes + prestaciones de ley **horario**: rotativo lunes a domingo con un día compensatorio a la semana 6:00 a. m - 2:30 p. m. y de 1:30 p. m a 10:00 p. m **tipo de contrato**: indefinido directo con la empresa. **lugar de trabajo**: medellín-poblado **requisitos**: bachiller experiência de 3 meses en labores de lavandería, manejo de telas, entrega de lencería para hoteles. **condiciones oferta**:...
**descripción de la empresa**: el servicio de empleo operado por comfama es la plataforma que conecta a las personas con las empresas que ofrecen oportunidades laborales y buscan atraer el talento que contribuya a su crecimiento y consolidación. las vacantes publicadas por el servicio de empleo comfama, corresponden a oportunidades de empleo ofrecidas por empresas de diversos sectores, ubicadas en medellín y antioquia. **misión del cargo**: técnico en mantenimiento o relacionado a hotelería y turismo, cargo de auxiliar de mantenimiento con experiência mínima de 6 meses **descripción funciones del cargo**: importante cadena de la marca hilton solicita técnico en mantenimiento o carreras relacionadas a hotelería y turismo para desempeñar el cargo de auxiliar de mantenimiento con experiência mínima de 6 meses en el departamento demantenimiento. **funciones**: apoyar el jefe de mantenimiento en ejecutar el plan de mantenimiento preventivo y correctivo del hotel - ejecutar los servicios de reparación solicitados señalados por el jefe del área - supervisar a los contratistas que hacen los mantenimientos periódicos a todos los sistemas de ingeniería del hotel. instalaciones del hotel. - cumplir con los protocolos de seguridad y los procedimientos de la alarma contra incendios y de evacuaciones del hotel - completar y aprobar todos los entrenamientos exigidos por la marca hampton by hilton - usar todas las herramientas a disposición del hotel a través de la marca hampton by hilton para una administración más eficiente del departamento - completar a satisfacción l...
Un recepcionista apoya al director de recepción para garantizar que los miembros del equipo estén preparados y bien informados para ofrecer a nuestros huéspedes una experiência excepcional desde la entrada hasta la salida. qué voy a hacer? como recepcionista, apoyarás al director de recepción para garantizar que los miembros del equipo estén preparados y bien informados para ofrecer a nuestros clientes una experiência excepcional desde la entrada hasta la salida. un recepcionista contribuye a la primera impresión de nuestros huéspedes y, por lo tanto, debe realizar las siguientes tareas con los más altos estándares: - garantizar un procesamiento preciso y eficiente de los procedimientos de entrada y salida de los huéspedes y de las consultas de los mismos. - garantizar que tanto el director de la oficina de recepción como los supervisores de la recepción estén al tanto de cualquier comentario relevante de los huéspedes y/o de otros departamentos - demostrar un alto nível de servicio al cliente en todo momento - maximizar la ocupación de las habitaciones con las mejores tarifas y utilizar técnicas de venta para promover los servicios e instalaciones del hotel - comprender los procedimientos correctos relativos a la aceptación de monedas extranjeras, tarjetas de crédito y efectivo de acuerdo con la política de crédito del hotel. - cumplir con la seguridad del hotel, las normas contra incendios y toda la legislación en materia de salud y seguridad - asistir a cursos de formación, según sea necesario y requerido - actuar de acuerdo con las políticas y procedimientos c...
A 2nd chef de partie is responsible for ensuring high levels of food preparation, quality, and consistency to deliver an excellent guest and member experience. **what will i be doing?** as a 2nd chef de partie, you will be responsible for ensuring high levels of food preparation, quality, and consistency to deliver an excellent guest and member experience. specifically, you will be responsible for performing the following tasks to the highest standards: + ensure all food preparation meets standards + ensure consistent delivery of quality and well-presented food + work effectively within the kitchen to ensure high customer service standards + follow all health and safety and food hygiene standards **what are we looking for?** a 2nd chef de partie serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + previous demi chef de partie experience or strong experience in a commis chef role + approaches food in a creative way + strong coaching and team motivating skills + positive attitude + good communication skills + commitment to delivering high levels of customer service + excellent grooming standards + excellent planning and organising skills it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + relevant qualifications for role + ability to work a variety of shifts including weekends, days, afternoons and evenings **what will it be li...
A cook a coordinates and expedites mealtime service on production line. trains new hires for line/station/pantry cook positions. fills in at any station on the line when the need arises. **what will i be doing?** as a cook a, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook a will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: + coordinates and expedites the kitchen staff to accelerate service and ensure consistency in food quality and presentation + prepares all food items according to recipe cards and correct handling procedures. maintains highest quality and appearance of all foods sent from kitchen and make sure plates are clean and appetizing + knowledge of cooking methods including broil, sauté, grill, making soups and sauces and general food prep, proper knife handling, maintain proper temperature, sanitation, light dessert knowledge required for plating specifications + coordinates production charts and oversees requisition procedures + trains newly hired line/station/pantry cooks to meet standards laid out in job description + approves breaks, coordinate end of shift breakdown and cleaning + keep all working areas clean and tidy and ensure no cross contamination + report maintenance, hygiene and hazard issues + comply with hotel security, fire regulations and all health and safety and food safety legislation + awareness of depa...
A general manager is responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience while managing profitability and guest satisfaction measures. **what will i be doing?** as a general manager, you are responsible for managing the hotel executive team and overall hotel targets to deliver an excellent guest and member experience. a general manager will also be required to manage profitability and guest satisfaction measures. specifically, you will be responsible for performing the following tasks to the highest standards: + manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded + lead in all key property issues including capital projects, customer service, and refurbishment + ensure all decisions are made in the best interest of the hotels and hilton + deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property + provide effective leadership to hotel team members + lead in all aspects of business planning + comply with and exceed hilton brand service standards + ensure costs are controlled and revenue opportunities are effectively sourced and delivered + manage and develop the hotel executive team to ensure career progression and effective succession planning within hilton + hold regular briefings and communication meetings with the hod team + respond to audits to ensure continual improvement is achieved **what are we looking for?** a general manager serving hilton brands is always workin...
A cook is responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience while consistently contributing to departmental targets. **what will i be doing?** as a cook, you are responsible for preparing and presenting high quality dishes to deliver an excellent guest and member experience. a cook will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: + prepare and present high quality dishes within company guidelines + keep all working areas clean and tidy and ensure no cross contamination + prepare all mis-en-place for all relevant menus + assist other departments wherever necessary and maintain good working relationships + report maintenance, hygiene and hazard issues + comply with hotel security, fire regulations and all health and safety and food safety legislation + awareness of departmental targets and strive to achieve them as part of the team + be environmentally aware **what are we looking for?** a cook serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + nvq level 1 + positive attitude + good communication skills + ability to work under pressure + ability to work on own or in teams it would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + nvq ...
The prime objective of the field sales team is to increase sales for our client's hotels globally, through influencing and motivating targeted travel bookers across leisure & luxury agencies and key wholesalers to promote the client's portfolio of brands as the preferred hotel chain to their own clients. the role will comprise business development across approximately 3-5 wholesalers, supporting 30 - 40 key luxury travel agencies and include a new business development component. key responsibility areas manage agency relationships : regularly engage with specified agencies within a designated territory to drive room night and market share growth for the resort and all-inclusive segment. build wholesale partnerships : develop and maintain relationships with key wholesale partner bdms through joint sales calls, trainings, webinars, and territory events. optimize interactions : analyze agency and wholesale account metrics to effectively manage call files and interaction frequency, maximizing roi from each wholesaler and agency. engage front-line advisors : maintain regular contact and build business relationships with front-line advisors via sales calls (both face-to-face and virtual), webinars, and in-person visits to promote hilton resorts and all-inclusive properties. deliver sales materials : present relevant sales materials in all interactions to boost sales for hilton resorts and all-inclusive properties. prioritize agencies : categorize and prioritize agencies based on market indicators, market share, room night data, collaboration with wholesale sales partners, industr...
Job description - cook a - banquet (hot0bfte) job number: hot0bfte work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a cook a coordinates and expedites mealtime service on the production line. trains new hires for line/station/pantry cook positions. fills in at any station on the line when the need arises. what will i be doing? as a cook a, you are responsible for preparing and presenting high-quality dishes to deliver an excellent guest and member experience. a cook a will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: coordinates and expedites the kitchen staff to accelerate service and ensure consistency in food quality and presentation. prepares all food items according to recipe cards and correct handling procedures. maintains the highest quality and appearance of all foods sent from the kitchen and ensures plates are clean and appetizing. knowledge of cooking methods including broil, sauté, grill, making soups and sauces, and general food prep, proper knife handling, maintaining proper temperature, sanitation, and light dessert knowledge required for plating specifications. coordinates production charts and oversees requisition procedures. trains newly hired line/station/pantry cooks to meet standards laid out in the job description. approves breaks, coordinates end-of-shift breakdown, and cleaning. keeps all working areas clean and tidy and ensures no cross-contamination. reports maintenanc...
A groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel with your event, working with the hotel to achieve the set goals. what will i be doing? as a groups and events coordinator, you will work following the events that occur in the hotel from initial contact with the head of the event to prepare contracts for groups and events, until the end of the event and therefore must perform the following tasks with the higher standards: - receive groups and events and keep up to date the hotel even output - draw up contracts for groups and events - insert rooming list in the system, update payment instructions and enter important information relevant to the group - negotiate budgets with customers - develop events work orders in the system with all relevant information - conduct instructional groups with all relevant information to the group (number of able, category, price, form of payment, contact the company, special notes, etc.) - perform monthly report groups and update closing information groups - interact permanently with the account managers, sales coordinators, reservations, front desk, department parties, hilton meetings and kitchen - act directly with the guest or client during the stay of groups and events - participate in special activities such as secretaries of cocktails, welcome tour groups, etc. - ensure that all client requests are answered efficiently and wit...
A guest service agent provides reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. what will i be doing? as guest service agent, you will serve on the front office team, to provide services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. a guest service agent truly influences the first impressions of our guests and, therefore, are responsible for performing the following tasks to the highest standards: - achieve positive outcomes from guest queries in a timely and efficient manner - ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required - ensure that the guest service manager is kept fully aware of any relevant feedback from guests and, or, other departments - demonstrate a high level of customer service at all times - attend appropriate training courses, when required, and assist with the night team's training and development efforts - demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties - maximize room occupancy and use up-selling techniques to promote hotel services and facilities - use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy - comply with hotel security, fire regulations and all health and safety legislation - act in accordance...
A service captain is responsible for supervising operations of food and beverage outlets to deliver an excellent guest and member experience while working with the team to ensure departmental targets are met. **what will i be doing?** as a service captain, you are responsible for supervising operations of food and beverage outlets to deliver an excellent guest and member experience. a service captain will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved. specifically, you will be responsible for performing the following tasks to the highest standards: + service captain outlet operations + communicate and delegate tasks to the team + ensure compliance of brand standards + manage guest queries in a timely and efficient manner + represent needs of the team + assist food and beverage management with achieving financial targets + assist food and beverage management with training and development of team members + assist with annual and mid-year appraisals with team members under your responsibility + comply with hotel security, fire regulations and all health and safety legislation + be environmentally aware + assist other departments wherever necessary and maintain good working relationships **what are we looking for?** a service captain serving hilton brands is always working on behalf of our guests and working with other team members. to successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + previous food and beverage experience + committ...
Job description - cook a - banquet (hot0bfte) job number: hot0bfte work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a cook a coordinates and expedites mealtime service on the production line. trains new hires for line/station/pantry cook positions. fills in at any station on the line when the need arises. what will i be doing? as a cook a, you are responsible for preparing and presenting high-quality dishes to deliver an excellent guest and member experience. a cook a will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: - coordinates and expedites the kitchen staff to accelerate service and ensure consistency in food quality and presentation. - prepares all food items according to recipe cards and correct handling procedures. maintains the highest quality and appearance of all foods sent from the kitchen and ensures plates are clean and appetizing. - knowledge of cooking methods including broil, sauté, grill, making soups and sauces, and general food prep, proper knife handling, maintaining proper temperature, sanitation, and light dessert knowledge required for plating specifications. - coordinates production charts and oversees requisition procedures. - trains newly hired line/station/pantry cooks to meet standards laid out in the job description. - approves breaks, coordinates end-of-shift breakdown, and cleaning. - keeps all working areas clean and tidy and en...
**operador playa** **?que buscamos?** - excelentes aptitudes interpersonales - compromiso para brindar un alto nível de atencion al cliente - estandares elevados de limpieza - habilidad para comportarse de manera profesional y amable constantemente - proyectar una actitud profesional con un enfasis en la hospitalidad y en la atencion a los huespedes - energia, entusiasmo y atencion al detalle - comunicacion efectiva y trabajo en equipo **funciones**: - inspeccionar las instalaciones para verificar su limpieza; realizar tareas de limpieza general en determinados puntos durante su turno - seguir los planes y procedimientos de emergencia si es necesario - recibir a los huespedes a su llegada y ayudarles con requerimientos en el area de trabajo - entre otras actividades diarias **operador playa** **?que buscamos?** - excelentes aptitudes interpersonales - compromiso para brindar un alto nível de atencion al cliente - estandares elevados de limpieza - habilidad para comportarse de manera profesional y amable constantemente - proyectar una actitud profesional con un enfasis en la hospitalidad y en la atencion a los huespedes - energia, entusiasmo y atencion al detalle - comunicacion efectiva y trabajo en equipo **funciones**: - inspeccionar las instalaciones para verificar su limpieza; realizar tareas de limpieza general en determinados puntos durante su turno - seguir los planes y procedimientos de emergencia si es necesario - recibir a los huespedes a su llegada y ayudarles con requerimientos en el area de trabajo - entre otras actividades diarias r...
A room attendant is responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience while managing guest requests in a timely manner. what will i be doing? as a room attendant, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent guest and member experience. a room attendant will also be required to manage guest requests. specifically, you will be responsible for performing the following tasks to the highest standards: - clean guest bedrooms and bathrooms - vacuum rooms and corridors - change and replenish bed linen, towels and guest amenities in line with company guidelines - undertake regular deep cleaning tasks - restock and maintain trolley on daily basis - report any missing or damaged items to the housekeeping supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the guest - ensure that all equipment inside and around guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working condition - be environmentally aware - dispose of waste accordingly - manage guest requests in a timely and efficient manner - comply with hotel security, fire regulations and all health and safety legislation - carry out lost property procedures - assist other departments wherever necessary and maintain good working relationships what are we looking for? a room attendant serving hilton brands is always working on behalf of our guests and working with oth...
This service is set to disconnect automatically after {0} minutes of inactivity. your session will end in {1} minutes. click ok to reset the timer to {0} minutes. you have been signed out. this service is set to sign out after {0} minutes of inactivity. job description - groups coordinator (hot0btxl) work location hilton bogota corferias, avenida el dorado, calle 26, corferias 1629 position overview a groups coordinator , part of the revenue & reservations team, will ensure effective coordination and administration of group room bookings, following the group reservations procedures and contracted services by the customer. responsibilities - adhere to the group yield policy to maximize revenue - develop and maintain a customer database - manage group bookings in all systems according to revenue team guidelines - participate in group room control meetings - handle administrative requests as directed by management - build strong relationships with customers, guests, and team members to understand and serve their needs - ensure complete administration and execution of contracted groups through meetings with customers and internal teams qualifications - strong organizational and administrative skills - positive attitude and excellent communication skills - high commitment to customer service - confident telephone manner - proficiency in it, especially office suite and excel - knowledge of opera pms preferred qualifications - experience with crm systems - background in groups, conference, and events management - degree in a business discipline...
Job description - cook a - banquet (hot0bfte) job number: hot0bfte work locations hilton bogota corferias avenida el dorado, calle 26 corfer corferias 1629 a cook a coordinates and expedites mealtime service on the production line. trains new hires for line/station/pantry cook positions. fills in at any station on the line when the need arises. what will i be doing? as a cook a, you are responsible for preparing and presenting high-quality dishes to deliver an excellent guest and member experience. a cook a will also be required to prepare all mis-en-place and contribute to departmental targets. specifically, you will be responsible for performing the following tasks to the highest standards: - coordinates and expedites the kitchen staff to accelerate service and ensure consistency in food quality and presentation. - prepares all food items according to recipe cards and correct handling procedures. maintains the highest quality and appearance of all foods sent from the kitchen and ensures plates are clean and appetizing. - knowledge of cooking methods including broil, sauté, grill, making soups and sauces, and general food prep, proper knife handling, maintaining proper temperature, sanitation, and light dessert knowledge required for plating specifications. - coordinates production charts and oversees requisition procedures. - trains newly hired line/station/pantry cooks to meet standards laid out in the job description. - approves breaks, coordinates end-of-shift breakdown, and cleaning. - keeps all working areas clean and tidy and ensures no cross-c...
A front desk agent junior is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. what will i be doing? as a front desk agent junior, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. specifically, you would be responsible for performing the following tasks to the highest standards: - greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her - assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards - demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries - use up-selling techniques to promote hotel services and facilities and to maximize room...
A groups and events coordinator is responsible for receiving groups and events in the hotel, serving as an intermediary between the customer and the commercial and operational areas. it is the customer contact at the time this arrives at the hotel wi...
A housekeeping auxliar is responsible for ensuring cleanliness of public areas to deliver an excellent guest and member experience while managing guest requests and replenishing guest amenities. what will i be doing? as a housekeeping auxliar, you ar...
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