Customer experience manager about us: overseas network has serviced travel agents worldwide since 2000 and designs one-of-a-kind experiences that are tailor-made to their clients’ individual interests, travel styles, and budgets. we specialize in the americas and have explored just about every corner of this diverse continent to unearth the wildest, most original, and most authentic experiences. accommodation is just one piece of the story. where others stop at lodging, this is where we begin. we don’t have a brochure to choose from and we never build the same itinerary twice. instead, we dream big. we carefully consider every element of the traveler’s experience; from the moment they take off to the minute they come back home. we offer up an impressive variety of products and services, with our connections that are exclusive to overseas. we negotiate contracts with vendors, get creative with our tailored recommendations, and manage every detail to perfection, sprinkling in the magic like no one else can. job title: customer experience manager we are currently looking for a customer experience manager with sales approach. proficiency in english located in barranquilla, colombia. you will be expected, but not limited to comply the following tasks: customer service manager – key responsibilities team leadership supervise and motivate the customer service team. hire, train, and conduct performance reviews. daily operations oversee live chats, calls, and booking support. ensure smooth workflows and task delegation. customer satisfaction handle escalated issues and ensure a seam...
We're looking for a resourceful operations coordinator who can seamlessly blend brand coordination, executive support, and operational excellence. this role is perfect for someone who thrives in a fast-paced environment, can juggle multiple priorities, and brings both creative and administrative skills to the table. you'll be the go-to person for swag coordination , light design work , and executive-level operational support , with the flexibility to be available during weekends when needed. if you're detail-oriented, anticipate needs, and excel at making things happen efficiently—this is your next opportunity. 🧩 what you'll be doing 🎁 brand & swag operations research, design, and coordinate custom-branded merchandise (event giveaways, client gifts, team kits) manage vendor relationships, track inventory, and oversee logistics end-to-end ensure brand consistency across all promotional materials 🎨 creative & design support create polished graphics for swag, presentations, and internal materials edit and format pdfs, slide decks, and branded assets use canva, figma, or similar tools for quick turnarounds 📆 executive operations support provide weekend availability for time-sensitive requests (as needed) manage inbox triage, calendar coordination, and task follow-ups handle research, order placement, and ad hoc operational tasks maintain clear communication and anticipate executive needs 📩 application process overview our comprehensive selection process ensures we find the right fit for both you and our clients: initial application - submit your application and complete our pre...
Overseas network is a leading travel company that has been servicing agents worldwide since 2000. we specialize in designing unique experiences tailored to clients' interests, travel styles, and budgets, focusing on the americas. a key aspect of our business is creating memorable journeys beyond mere accommodation. our team carefully considers every detail, from departure to return, to craft bespoke experiences. we collaborate with exclusive vendors, offer tailored recommendations, and manage all details with precision, adding a touch of magic to our services. we are currently seeking a customer experience supervisor with a sales approach, fluent in english, based in barranquilla, colombia. the successful candidate will oversee customer service teams, ensuring seamless interactions and high levels of satisfaction. key responsibilities: leadership - supervise and motivate the customer service team to achieve exceptional results. - hire, train, and conduct regular performance evaluations to ensure team members meet expectations. daily operations - monitor live chats, calls, and booking support to ensure timely resolution of issues. - streamline workflows and delegate tasks effectively to maintain productivity. customer satisfaction - handle escalated issues and work closely with customers to resolve concerns efficiently. - maintain quality standards and address any service gaps promptly. sales support - guide team members on upselling and promoting services to enhance revenue. - analyze sales performance and provide coaching to improve results. cross-department...
We're looking for a resourceful operations coordinator who can seamlessly blend brand coordination, executive support, and operational excellence this role is perfect for someone who thrives in a fast-paced environment, can juggle multiple priorities, and brings both creative and administrative skills to the table you'll be the go-to person for swag coordination , light design work , and executive-level operational support , with the flexibility to be available during weekends when needed […] research, design, and coordinate custom-branded merchandise (event giveaways, client gifts, team kits)...
Are you passionate about ai and automation? do you love problem-solving and building efficient solutions? we're looking for an automation specialist who is excited to help businesses integrate ai voice agents, streamline their workflows, and improve customer interactions if you're experienced with no-code tools and backend processes, this could be the perfect opportunity for you to make an impact […] design & build ai workflows: create ai-powered automations across voice and messaging platforms using custom code , ai apis , and llm integrations like chatgpt full-stack automation development...
We're looking for a **resourceful operations coordinator** who can seamlessly blend brand coordination, executive support, and operational excellence. this role is perfect for someone who thrives in a fast-paced environment, can juggle multiple priorities, and brings both creative and administrative skills to the table. you'll be the go-to person for **swag coordination**, **light design work**, and **executive-level operational support**, with the flexibility to be available during weekends when needed. if you're detail-oriented, anticipate needs, and excel at making things happen efficiently—this is your next opportunity. **what you'll be doing**: ***brand & swag operations***: - research, design, and coordinate custom-branded merchandise (event giveaways, client gifts, team kits) - manage vendor relationships, track inventory, and oversee logistics end-to-end - ensure brand consistency across all promotional materials **creative & design support***: - create polished graphics for swag, presentations, and internal materials - edit and format pdfs, slide decks, and branded assets - use canva, figma, or similar tools for quick turnarounds **executive operations support***: - provide weekend availability for time-sensitive requests (as needed) - manage inbox triage, calendar coordination, and task follow-ups - handle research, order placement, and ad hoc operational tasks - maintain clear communication and anticipate executive needs **application process overview***: our comprehensive selection process ensures we find the right fit for both you and...
Cree una alerta de empleo y reciba nuevas ofertas que se adaptan a su perfil desde más de 2550 sitios web de empleo