Purpose this role installs and maintains operating systems, applications, servers, virtualization, network devices and backup systems to ensure stable performance. key missions responds to the day-to-day business needs according with priorities troubleshoots problem source through discussions with users and coordinates with internal organization support and operations groups and with vendors to resolve problems stays up-to-date on information technology and aligns it with idemia and divisions' technology strategy acquires, installs and upgrades it components, licensing and software, and manages inventory ensures to follow governance model and processes (change management, root cause analysis, documentation, etc.) creates and maintains documentation related to their activities ensures and supports division standards about safety and security as well as industry and legal regulations plans service availibity according to business requirements (this may include defining redundancy, backup implementation, having on-call duty) proposes improvement projects and evaluates costs in alignment with local business needs and report properly acts as a lead or first-level supervisor during manager absence providing leadership and been the escalation point of contact for the department ensures processes are properly deployed and used among it network or system administrator teams contributes to the infrastructure strategy coache and manages a team of it network or system administrator profile & other information...
Since our founding, idemia has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. in applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security. our teams work from 5 continents and speak 100+ different languages. we strongly believe that our diversity is a key driver of innovation and performance. purpose this role is accountable for the successful management, execution and performance of a customer program throughout the contract lifecycle. the key objectives of this role are customer satisfaction, financial performance and operational compliance that meets or exceeds contractual service-level agreements key missions manages the customer relation by being idemia's primary point of contact for the customer seeks pro-actively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities makes sure the customer perform their obligations in order to allow idemia to perform the work leads and supports idemias program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives provides vision of key success factors and direction to all internal and external stakeh...
Idemia bogota, d.c., capital district, colombia direct message the job poster from idemia job purpose facilitate the effective implementation of the agile framework within project teams, ensuring alignment with the principles of the agile manifesto. the role focuses on driving high performance, removing impediments, strengthening team autonomy, and promoting continuous improvement in value delivery. your mission create conditions that drive sustainable team performance. provide servant leadership by facilitating decision-making and conflict resolution. shield the team from external distractions and manage impediments or dependencies. ensure proper execution of agile events or ceremonies and track team productivity through metrics. oversee the correct use of agile tracking boards. promote team autonomy in problem-solving. coordinate with technical leads and project managers on scaled projects. support project managers and technical leads in backlog management and sprint planning. lead initial and ongoing agile training sessions. foster an environment of trust, transparency, and continuous improvement. present progress reports and contribute to the capitalization of learnings. requirements bachelor's degree in systems engineering, information systems management, or related fields. minimum of 5+ years of total professional experience. preferably 3+ years as a scrum master. experience managing projects with an agile approach (preferably scrum). knowledge of agile frameworks. basic it knowledge. advanced excel skills (formulas, pivot tables). proficiency in microsoft project. ex...
Idemia bogota, d.c., capital district, colombia join or sign in to find your next job join to apply for the program manager role at idemia idemia bogota, d.c., capital district, colombia join to apply for the program manager role at idemia get ai-powered advice on this job and more exclusive features. job description: idemia public security, a division of idemia group, is the premium provider of trusted biometric solutions that revolutionize public security and identity, travel and transport, and access control. our solutions—designed using advanced security features and encryption technologies—enable our clients to build safer and fairer societies where people can live, interact, and move freely. purpose this role is accountable for the successful management, execution and performance of a customer program throughout the contract lifecycle. the key objectives of this role are customer satisfaction, financial performance and operational compliance that meets or exceeds contractual service-level agreements key missions manages the customer relation by being idemia's primary point of contact for the customer seeks pro-actively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities makes sure the customer perform their obligations in order to allow idemia to perform the work leads and supports idemias program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives provides vision of key success factors and direction to all internal and external stakeholders, includi...
Get immediate access to 2,621,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. since our founding, idemia has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. in applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security. our teams work from 5 continents and speak 100+ different languages. we strongly believe that our diversity is a key driver of innovation and performance. purpose we are seeking a regional solution sales manager with proven software and digital transformation solution selling experience to join our growing smart biometrics sales team. key missions as our solutions sales, you will support our business ambition by: sales strategy - develop and execute strategies for selling complex solutions, aligning with the customer's business objectives. use practices such as territory planning, account ...
Purpose this role is accountable for the successful management, execution and performance of a customer program throughout the contract lifecycle. the key objectives of this role are customer satisfaction, financial performance and operational compliance that meets or exceeds contractual service-level agreements. key missions manages the customer relation by being idemia's primary point of contact for the customer. seeks pro-actively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities. makes sure the customer performs their obligations in order to allow idemia to perform the work. leads and supports idemia's program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives. provides vision of key success factors and direction to all internal and external stakeholders, including key partners and key suppliers. ensures compliance with customer requirements. organizes and plans the work according to program management system process. performs the tollgates reviews. monitors the kpis of the program. takes care of risk management. identifies issues or risks in collaboration with the technical project managers. makes sure mitigation plans are defined, identifies issues requiring escalation or help from the management. manages the program profit and loss, gross margin, revenue and invoicing forecasts. manages contracts management. reinforces and ensures adherence to contract terms and conditions. leads programs of high complexity. profile & other information 10 years of...
Get immediate access to 2,621,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. since our founding, idemia has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. in applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security. our teams work from 5 continents and speak 100+ different languages. we strongly believe that our diversity is a key driver of innovation and performance. purpose we are seeking a regional solution sales manager with proven software and digital transformation solution selling experience to join our growing smart biometrics sales team. key missions as our solutions sales, you will support our business ambition by: - sales strategy - develop and execute strategies for selling complex solutions, aligning with the customer's business objectives. use practices such as territory pla...
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