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BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Fulltime

Iqor is looking for your talent! we are looking for bilingual staff to answer a customer service call line for a company in the united states.
what we offer you:
the remuneration is 2,525,000 cop + legal benefits + 10% bonus for compliance with metrics. hours are monday through sunday with availability from 5:00 am to 11:00 pm. (your work schedule is set during this time range). 45 hours of work per week, which means you would have two rotating days off per week. the contract is for an indefinite term , with biweekly payments. this vacancy is available in person at the viva envigado shopping center. benefits:
discounts at the viva envigado shopping center. referral plan (up to one million pesos per referral). career plan. metlife life and emergency insurance. transportation for all employees leaving after 11:00 pm. about iqor: iqor is a managed services provider of customer engagement and technology-enabled bpo solutions. with 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles....


PRACTICANTE DE SEGURIDAD Y SALUD EN EL TRABAJO SST TECNICO O TECNOLOGO (F409)

Ubicación: envigado modalidad: presencial empresa: iqor ? líder global en servicios de outsourcing ¿estás listo para iniciar tu carrera profesional en una empresa internacional? en iqor, una compañía global con presencia en más de 10 países, abrimos nuestras puertas a estudiantes de salud y seguridad en el trabajo o carreras afines que estén disponibles para firmar contrato de aprendizaje e iniciar prácticas de inmediato en un ambiente profesional, colaborativo y en constante crecimiento. ¿qué harás como practicante? funciones: -apoyar en la actualización, organización y archivo de la documentación del sgsst. -participar en la elaboración de reportes e indicadores de accidentalidad, ausentismo y condiciones de trabajo. -realizar inspecciones de seguridad en puestos de trabajo (acompañado del profesional encargado). -apoyar en la implementación de programas de capacitación, inducción y campañas de prevención en sst. -colaborar en el levantamiento de matrices de peligros, riesgos y controles. -hacer seguimiento a planes de acción en seguridad y salud en el trabajo. -participar en actividades de promoción de la salud y prevención de accidentes laborales. -apoyar en la elaboración de informes para auditorías internas o externas del sg-sst. requisitos: -estudiante en etapa de práctica de carreras técnicas, tecnológicas o profesionales en seguridad y salud en el trabajo o afines. - no haber firmado contrato de aprendizaje -conocimientos básicos en normativa de sst. -manejo de herramientas ofimáticas (word, excel, powerpoint). -habilidades de comunicación, tr...


INTERN

Intern

Job summary: interns assist the department or project manager in providing support to that area. in addition, they may be assigned specific projects either as part of, or in addition to, the day-to-day activities related to the assignment. responsibilities: completes specific projects assigned by the project or department manager. flexible work schedule given potential deadlines. performs other duties as assigned. capable of working 25-29 hours per week, monday through friday. skills requirements: ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. ability to define problems, collect data, establish facts, and draw valid conclusions. ability to operate a personal computer including using a windows based operating system and related software. ability to write simple correspondence. ability to apply common sense understanding to carry out simple one- or two-step instructions. education requirements: graduating high school senior or undergraduate student in pursuit of associate’s or bachelor’s degree majoring in assigned discipline/department related field. or an equivalent combination of education, training or experience. physical requirements: occasionally exert up to 10 lbs. of force to push, pull, lift or otherwise move objects. have visual acuity to perform activities such as preparing and analyzing data; and/or viewing a computer terminal. speak, type and/or sit for extended periods of time. consistent attendance is an essential function of the job....


SEASONAL CUSTOMER SERVICE REPRESENTATIVE

Temporary

If you have a great attitude, advanced english, empathy and you are a really talkative/social person come to apply with us to our customer service campaign with a competitive salary in the call center market.
job duties answer inbound calls to help the customer with vital account info. help to answer all customer questions and provide a solution. we offer: salary $2,525,000 cop+ law benefits + bonuses 45 hours with two days off 100% training paid since day one. seasonal contract. work on-site in the cc viva envigado office tower. exclusive discounts for employees at the shopping center. life and emergency insurance metlife, covered 100% by the company. growth opportunities. ¡be more with iqor, and take the next step on your career!
job types: temporary, contract about iqor: iqor is a managed services provider of customer engagement and technology-enabled bpo solutions. with 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles....


PRACTICANTE DE SEGURIDAD Y SALUD EN EL TRABAJO SST - TECNICO O TECNOLOGO [LR229]

Ubicación: envigado modalidad: presencial empresa: iqor – líder global en servicios de outsourcing ¿estás listo para iniciar tu carrera profesional en una empresa internacional? en iqor, una compañía global con presencia en más de 10 países, abrimos nuestras puertas a estudiantes de salud y seguridad en el trabajo o carreras afines que estén disponibles para firmar contrato de aprendizaje e iniciar prácticas de inmediato en un ambiente profesional, colaborativo y en constante crecimiento. ¿qué harás como practicante? funciones: -apoyar en la actualización, organización y archivo de la documentación del sgsst. -participar en la elaboración de reportes e indicadores de accidentalidad, ausentismo y condiciones de trabajo. -realizar inspecciones de seguridad en puestos de trabajo (acompañado del profesional encargado). -apoyar en la implementación de programas de capacitación, inducción y campañas de prevención en sst. -colaborar en el levantamiento de matrices de peligros, riesgos y controles. -hacer seguimiento a planes de acción en seguridad y salud en el trabajo. -participar en actividades de promoción de la salud y prevención de accidentes laborales. -apoyar en la elaboración de informes para auditorías internas o externas del sg-sst. requisitos: -estudiante en etapa de práctica de carreras técnicas, tecnológicas o profesionales en seguridad y salud en el trabajo o afines. - no haber firmado contrato de aprendizaje -conocimientos básicos en normativa de sst. -manejo de herramientas ofimáticas (word, excel, powerpoint). -habilidades de comunicación, tr...


PRACTICANTE NOMINA O CONTABILIDAD - TECNICO, TECNOLOGO CON DISPONIBILIDAD INMEDIATA | [SNV-772]

¿estás listo para iniciar tu carrera profesional en una empresa internacional? en iqor, una compañía global con presencia en más de 10 países, abrimos nuestras puertas a estudiantes de contabilidad , nomina , o carreras afines que deseen realizar sus prácticas profesionales con nosotros y desarrollarse en un ambiente profesional, colaborativo y en constante crecimiento. en tu rol como practicante tus responsabilidades seran las siguientes apoyo en el procesamiento de la nomina digitación de novedades apoyo en la elaboración de reportes gestión básica de seguridad social atención a empleados apoyo en conciliaciones que te ofrecemos contrato de aprendizaje sena jornada lunes - viernes turnos de oficina apoyo de sostenimiento $ 1.423.500 100% smlv modalidad presencial ubicacion centro comercial viva envigado requisitos: tener el aval de la universidad para realizar las practicas estar autorizado por la universidad para firmar contrato de aprendizaje sena no haber firmado anteriormente contrato de aprendizaje sena. el equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. añade las que te faltan a tu perfil para atraer su atención. - educación mínima: universidad / carrera técnica - años de experiencia...


SEMIBILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Full time Tiempo completo

Semi c1b🚀 si tienes nivel de inglés semi-bilingüe y buscas estabilidad en una línea financiera de ee.uu., esta es tu oportunidad. cargo: representante de servicio al cliente semi- bilingüe ubicación: trabajo presencial en cc viva envigado lo que te ofrecemos: - salario base: $1'700,000 cop + bonos de $170,000 cop + prestaciones de ley - contrato indefinido desde el primer día, con pagos quincenales - formación 100% paga desde el primer día - horarios flexibles: 45 horas semanales, dos días libres wellness suite ilimitada 100% paga por iqor sin copagos ni tropiezos: seguro médico y de emergencias médico en casa y/o virtual psicólogo y nutricionista coaching financiero y veterinario virtual transporte puerta a puerta (según horario) descuentos vip en el centro comercial plan de carrera con oportunidades de crecimiento requisitos: - bachillerato completo - inglés b1 (lectura y escritura avanzados, conversación media) - vivir en medellín o valle de aburrá - disponibilidad de tiempo completo ¡aplica ahora!...


CUSTOMER SERVICE REPRESENTATIVE - SALES

Full time Tiempo completo

🔥 ¡ventas en inglÉs + comisiones en dÓlares! 🔥 ¿hablas inglés con fluidez y sueñas con ganar sin techo? este es tu momento. 📍 ubicación : torre de oficinas – cc viva envigado 💼 modalidad : 100% presencial 🚀 ¿qué harás en este rol? vas a ser la voz que ayuda a los clientes cuando quieran asegurar o extender garantías para sus electrodomésticos. no necesitas experiencia, solo una gran actitud y ¡tu inglés avanzado! 💰 lo que te ofrecemos: salario base de $2.525.000 cop bonos por desempeño hasta $883.000 cop comisiones sin techo en usd 🤑 contrato a término indefinido desde el primer día dos días libres a la semana jornada de 45 horas semanales en turnos rotativos seguro de vida y emergencias metlife 100% cubierto acceso a descuentos vip en el centro comercial 🎯 ¿a quién buscamos? personas con inglés avanzado (b2+) con actitud comercial, proactividad y muchas ganas de crecer que estén listos para llevarse el mundo en ventas 🌎 💡 ¿por qué iqor? porque aquí tu talento sí tiene recompensa, y el crecimiento es real. ven y haz parte de un equipo que celebra cada venta, cada logro, ¡y cada comisión en dólares! 👉 ¡aplica ahora y haz que cada palabra en inglés cuente!...


TRAINEE

Temporary/Seasonal

Job summary: we are searching for polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provde an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: must be able to demonstrate ability to be empathetic and compassionate. must have ability to work independently and in a team environment. experience in a production environment. problem solving skills. ability to maintain accuracy and product...


AGENTE DE CALL CENTER BILINGÜE

Fulltime

Agente de call center bilingÜe (no se requiere experiencia)-dos días de des ¡iqor estÁ en bÚsqueda de tu talento!

estamos en búsqueda de personal bilingÜe para atender una linea de llamadas de servicio al cliente para una empresa en estados unidos.
te comparto los datos para que sepas qué te ofrecemos: la remuneración es de 2.525.000 cop + prestaciones de ley + bono de 10% por cumplimiento de métricas. los horarios son lunes a domingo con una disponibilidad de 5:00 am a 11:00 pm. (en este rango de tiempo se establece tu horario laboral). 45 horas laborales semanales por lo que tendrías dos días libres a la semana rotativos. el contrato es a tÉrmino indefinido , con pagos quincenales. esta vacante es presencial en el centro comercial viva envigado. beneficios:
descuentos en el cc viva envigado. plan de referidos (hasta un millón de pesos por referido). plan carrera. seguro de vida y emergencias metlife. transporte para todos aquellos colaboradores que salgan después de las 11:00 pm. about iqor: iqor is a managed services provider of customer engagement and technology-enabled bpo solutions. with 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find oper...


LÍNEA DE SOPORTE - PROVEEDOR DE ENERGÍA

Full time Tiempo completo

En iqor colombia buscamos crecer cerca de 500+ personas en lo que resta del año 2025. se parte de una de nuestras líneas bilingues (inglés b2+). brindar soporte a clientes que buscan información de pagos, fechas de corte y facturación en una empresa de energía de estados unidos condiciones laborales: - salario base: $ 2,525.000 cop + prestaciones de ley + bonos de desempeño. - incrementos salariales segmentados de la siguiente manera: 1. aumento salarial basado en desempeño cada 3 meses. 2. incrementos adicionales por desarrollo de hábilidades: hasta 2,825,000 salario base si se desarrolla y se forma en el uso de 3 diferentes aplicativos/skills - cada aplicativo o skill suma $100,000 cop -. - contrato a término indefinido desde el primer día. - fines de semana libres (45 horas semanales). beneficios adicionales: - seguro de vida y emergencias. - descuentos y convenios en el centro comercial viva envigado. - plan de referidos. modalidad presencial en el centro comercial viva envigado....


HUMAN RESOURCES GENERALIST

About the job the ideal candidate will be responsible for new hire orientation and onboarding, employee termination, payroll and benefits, company policy and procedure adherence. in addition, you will build strong relationships with our company's managers in order to help them with their human resource needs. responsibilities oversee full employee lifecycle develop and oversee new hire orientation, onboarding efforts, and employee termination process assist with payroll and benefits administration ensures compliance with company policies and procedures and legal responsibilities qualifications english level at b2 or above bachelor's degree or equivalent experience in business, human resources, or related area 3+ years' of experience working in human resources strong interpersonal and communication skills...


AGENT

Employee

Job summary: we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities: answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productivity and quality standards. strive for first call resolution and take true ownership of customer needs and issues. communicate and follow instructions for one call customer resolution. deliver amazing customer service through effective and timely resolution of various customer inquiries and concerns. take an active role in educating customers about our clients products and services. skills requirements: experience in customer service experience in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate is preferred. must have ability to work independently and in a t...


BILINGUAL AGENT

Join our team! at iqor, we're looking for a bilingual customer service representative to join our family. your experience begins in person at cc viva envigado , and after one month, you can apply for a home-based position based on your performance indicators. what do we offer you? base salary: $2,525,000 cop + bonuses of $250,000 cop + transportation subsidy of $200,000 cop permanent contract from day one, with biweekly payments. 100% paid training from day one flexible hours: 45 hours per week with two days off. additional benefits suite unlimited benefits pay 100% of iqor with no co-pays or hassles: met life medical and emergency insurance home and/or virtual doctor psychologist and nutritionist virtual financial and veterinary advice door-to-door transportation (according to schedule) vip discounts at the mall ️ career plan with growth opportunities what are the requirements? complete high school english b2+ in conversation, reading and writing living in medellín or the aburrá valley full-time availability apply now and be part of our story!...


SUPPORT AND LEADERSHIP

Were excited you've considered to be more with iqor. we'll help you reach, stretch and realize your potential. grow more with your own customized career path. learn more with award-winning training. earn more with industry-leading compensation. and care more in a culture that treats you like family and gives back to your community. a world of opportunity is waiting. lets get started! if you've got energy, enthusiasm, drive, and determination. we've got competitive compensation, great benefits, and a career path that rewards performance with growth and opportunity. check out the open support and leadership positions we currently have....


AGENT

Join to apply for the agent role at iqor 1 month ago be among the first 25 applicants join to apply for the agent role at iqor location: medellin, antioquia, colombia posted date: 05/09/2025 we’re excited you’ve considered to be more with iqor. from customer interactions to product support, we’ll help you reach, stretch and realize your potential. grow more with your own customized career path. learn more with award-winning training. earn more with industry-leading compensation. and care more in a culture that treats you like family and gives back to your community. a world of opportunity is waiting. let’s get started! job summary
we are searching for a polite, professional customer service call center agents to represent our clients professionally by providing remarkable service to their customers via phone. the customer service call center agent may handle a high volume of inbound or outbound calls and should seek to create a positive experience for each caller. customer service call center agents will listen to customers to understand the reason for their call, address all inquiries and provide an accurate and efficient response. responsibilities
answer inbound calls and greet customers with energy and enthusiasm. place outbound calls and communicate with energy and enthusiasm to customers. build lasting relationships with clients, customers, and other call center team members based on trust and reliability. understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service. meet department productiv...


OT267 - SOURCING SPECIALIST (TEMPORARY POSITION)

Sourcing specialist (temporary position) sourcing specialist (temporary position) 2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. recruiting assistant | talent acquisition | head hunting | selection | promotion | candidate sourcing | administrative support join iqor as a sourcing specialist! english level: b2 or higher are you a creative, digitally savvy professional who loves connecting with people and driving recruitment campaigns? at iqor , we’re looking for a temporary sourcing specialist to help us attract top talent through innovative strategies, engaging content, and impactful partnerships. you’ll be at the heart of our talent acquisition efforts, collaborating with marketing teams, agencies, and recruiters to build strong candidate pipelines and make our employer brand shine. what you’ll do - engage with audiences across facebook, instagram, tiktok, linkedin and more to boost candidate attraction. - plan, execute, and track onsite recruitment marketing and visibility campaigns with the sourcing supervisor. - coordinate with external marketing and staffing agencies to meet candidate volume goals. - monitor agency performance, slas, quality, and conversion metrics. - create and schedule engaging social media content tailored to target audiences. - produce basic graphics or videos for job postings, reels, or virtual events using tools like canva or capcut. - maintain campaign trackers, analytics dashboards, and budget reports. - plan and produce both virtual and onsite recrui...


SOURCING SPECIALIST (TEMPORARY POSITION)

Sourcing specialist (temporary position) sourcing specialist (temporary position) 2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. recruiting assistant | talent acquisition | head hunting | selection | promotion | candidate sourcing | administrative support join iqor as a sourcing specialist! english level: b2 or higher are you a creative, digitally savvy professional who loves connecting with people and driving recruitment campaigns? at iqor , we’re looking for a temporary sourcing specialist to help us attract top talent through innovative strategies, engaging content, and impactful partnerships. you’ll be at the heart of our talent acquisition efforts, collaborating with marketing teams, agencies, and recruiters to build strong candidate pipelines and make our employer brand shine. what you’ll do engage with audiences across facebook, instagram, tiktok, linkedin and more to boost candidate attraction. plan, execute, and track onsite recruitment marketing and visibility campaigns with the sourcing supervisor. coordinate with external marketing and staffing agencies to meet candidate volume goals. monitor agency performance, slas, quality, and conversion metrics. create and schedule engaging social media content tailored to target audiences. produce basic graphics or videos for job postings, reels, or virtual events using tools like canva or capcut. maintain campaign trackers, analytics dashboards, and budget reports. plan and produce both virtual and onsite recruitment events. share insights on sourcing trends, aud...


ORGANIZATIONAL DEVELOPMENT COORDINATOR II

Organizational development coordinator ii organizational development coordinator ii get ai-powered advice on this job and more exclusive features. global head hunting | ia recruiting | recruiting lead |human resources | ats | employer brand | hrbp | do you have experience as an operations supervisor or trainer and a passion for organizational development, leadership training, and continuous learning? this opportunity is for you! in this role, you will be key to supporting the execution and ongoing improvement of leadership and career development programs. you’ll coordinate training sessions, track progress, maintain spanish training materials, and ensure effective communication with stakeholders — all while contributing to a culture of growth, learning, and inclusion. your responsibilities will include: tracking monthly coaching and training goals for leaders supporting programs such as ilead, sqholar, and other od initiatives scheduling workshops and onboarding sessions for new leaders creating, updating, and translating training materials in spanish supporting de&i efforts and other strategic od projects providing spanish training support for the global learning team what we’re looking for: 2+ years of experience as an operations supervisor or trainer experience in organizational development is a plus if you’re motivated to be part of a team that drives leadership development, career growth, and inclusion, we’d love to meet you! seniority level seniority level associate employment type employment type full-time job function job function business development industries bus...


HELP DESK SUPPORT SPECIALIST

Get ai-powered advice on this job and more exclusive features. recruiting assistant | talent acquisition | head hunting | selection | promotion | candidate sourcing | administrative support are you a tech-savvy problem solver with a passion for delivering exceptional customer support? this is your chance to join our team as a help desk support specialist , where you’ll be the first point of contact for it assistance, ensuring seamless technical support for our internal customers. opportunity to grow in a fast-paced it environment work with cutting-edge technology and support systems be part of a collaborative and supportive team what you’ll do: answer and manage incoming support calls with patience and professionalism . troubleshoot common it issues, including password resets, account unlocks, and wi-fi connectivity . guide users through tech setups like microsoft authenticator on iphones . manage tickets & appointments create and track it support tickets using connectwise . schedule follow-ups based on customer needs and urgency . basic it troubleshooting assist with hardware and software issues . reset passwords and unlock accounts in active directory (ad) . walk users through wi-fi and mobile hotspot setups . what we’re looking for: strong verbal communication skills – you can break down tech jargon into easy-to-follow steps. experience with it service and ticketing systems (connectwise preferred). basic troubleshooting knowledge (password resets, wi-fi, device management). customer-focused mindset – you stay cool under pressure and provide empathetic support. familiarit...


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