Hoscowhat will be your mission?as a pastry chef, you will report to the f&b; manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations.what will you do?recipe development, staff management, quality control and innovation in the creation of new pastry products.must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors.check the stock of bakery ingredients, the quality of materials and the condition of equipment.maintain a clean and tidy workplace and comply with quality and safety standards.maintain a professional, positive and friendly attitude towards team members at all times.what are we looking for?professional experience in similar roles.minimum 12. year of schooling and/or professional course adapted to the role (preferred)knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards.genuine smilecustomer orientationpassion for serviceprofessional attitudeteamworkleadershipcreativity and ability to innovatetime flexibilitywhy choose us?benefitsat minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide e...
Hoscowhat will be your mission?as a reservations staff, you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction.what will you do?encourage upselling and meeting set revenue targets each month.be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times.process and respond within 24 hours to all reservation requests according to standards.be up-to-date with current hotel information and data including room types, rates, facilities, f&b; departments and promotions.maximize quality levels of product, service and guest satisfaction.ensure that all guest satisfaction issues are reported, monitored and followed up in a timely manner.monitor daily arrivals by ensuring that all guest requests are fulfilled and that all expectations are met.attend hotel events, daily briefings and training to enhance professional skills.what are we looking for?strong communication skills and persuasiveness.stress resistance and an organized working method.flexibility, accuracy and helpfulness.good level of english both verbal and writtenalways thinking one step ahead and attention to detail.relevant work experience is a plus.why choose us?benefitsat minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide experience ? diversity of 150 different nationalities.career development opportunities full of national...
Hosco what will be your mission? as a reservations staff, you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction. what will you do? - encourage upselling and meeting set revenue targets each month. - be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times. - process and respond within 24 hours to all reservation requests according to standards. - be up-to-date with current hotel information and data including room types, rates, facilities, f&b; departments and promotions. - maximize quality levels of product, service and guest satisfaction. - ensure that all guest satisfaction issues are reported, monitored and followed up in a timely manner. - monitor daily arrivals by ensuring that all guest requests are fulfilled and that all expectations are met. - attend hotel events, daily briefings and training to enhance professional skills. what are we looking for? - strong communication skills and persuasiveness. - stress resistance and an organized working method. - flexibility, accuracy and helpfulness. - good level of english both verbal and written - always thinking one step ahead and attention to detail. - relevant work experience is a plus. why choose us? benefits at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: - worldwide experience ? diversity of 150 differ...
Hoscowhat will be your mission?as waiter/waitress you will be responsible for taking orders and delivering food and beverages to our customers providing an excellent overall guest experience.what will you do?provide excellent customer service that promote satisfaction.welcome and acknowledge all guests according to company standards.maintain a direct and frequent contact with guests, especially during the most important moments of their stay, like breakfast, lunch, dinner and/or any events or meetings (banqueting, coffee breaks, etc. ).demonstrate an excellent knowledge of frequent guests, paying attention to their preferences.be aware and offer the different products and services available at the hotel's restaurant.review daily specials and changes on the menu with the correspondent f&b; team.handle restaurant reservations.effectively communicate with the kitchen staff to make sure orders are accurate and delivered promptly.carry out the setting up and cleaning of the tables of the restaurant and meeting rooms as required.fulfill processes and procedures related to product set ups, quality and service according to brand standards.deliver checks and collect bill payments from guests, using the point-of-sale system, handling money, processing credit and debit cards.identify opportunities to increase the f&b; department income by upselling.ensure that all f&b; outlet are clean, neat and tidy and ready to accept guests.follow all relevant health department rules/regulations and all customer service guidelines.what are we looking for?previous experience developing similar func...
La tua missione al jobbit sarà quella di creare esperienze culinarie uniche e invidiabili per gli ospiti del nostro hotel. compiti principali - preparazione, conservazione e organizzazione della mise-en-place per ciascuno dei servizi, riducendo al minimo le perdite di prodotto. - garantire la presentazione, la quantità e la qualità di ogni piatto del servizio, in base agli standard stabiliti. - controllare e controllare la corretta conservazione dei prodotti, monitorando l'età e le condizioni di tutti gli alimenti per ruotare e mantenere la massima qualità (fifo). - ricezione, conservazione e organizzazione dei prodotti. - mantenere un'area di lavoro pulita, ordinata e ben organizzata. - segnalare problemi di manutenzione, igiene e pericoli. - conoscenza degli obiettivi del dipartimento e impegno per raggiungerli come parte del team. - seguire tutte le norme/regolamenti del dipartimento sanitario pertinenti e tutte le linee guida del servizio clienti (happc). cosa stiamo cercando? - almeno 1-2 anni di esperienza come assistente di cucina, preferibilmente in un hotel di dimensioni e complessità simili. - formazione professionale in materia di ospitalità/f&b;/cucina. - la conoscenza della lingua locale è indispensabile e la conoscenza dell'inglese è di grande valore. - capacità di lavorare da solo e come parte di un team. - capacità organizzative. - capacità di lavorare sotto pressione. - orientamento al servizio al cliente. - attenzione ai dettagli. perché scegliere noi? in minor hotels europe & americas ci impegniamo a creare carriere entusiasmanti in tutto il mondo e...
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