Kaizen gaming, the team powering betano, is one of the biggest gametech companies in the world, operating in 19 markets. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. we are a diverse team of more than 2.700 kaizeners, from 40+ nationalities spreading across 3 continents. our #oneteam is proud to be among the best workplaces in europe and certified great place to work across our offices. here, there’ll be no average day for you. ready to press play on potential? let's start with the role the role has responsibility and accountability for kaizen’s procurement requirements. the candidate should be an effective business partner with a background in transformation and hands-on procurement skills in order to assist in establishing the procurement function to a best-in-class level. the business is experiencing significant organic growth, creating an expanded opportunity to transition towards a formal procurement function. it’s imperative to adapt to new ways of working, identify synergies between business processes and look for new opportunities that deliver tangible results. your remit will cover a wide portfolio, including expenditures related to technology software, gaming and psp. as a procurement specialist, you will: develop and lead the procurement process for all supplier contracts within specific categories; identify and manage contract negotiations, ensuring price, quality and service targets exceed business expectations; manage the sourcing cycle and build strong relat...
Join to apply for the chatbot product specialist role at kaizen gaming join to apply for the chatbot product specialist role at kaizen gaming we are kaizen gaming kaizen gaming, the team powering betano, is one of the biggest gametech companies in the world, operating in 19 markets. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. we are kaizen gaming kaizen gaming, the team powering betano, is one of the biggest gametech companies in the world, operating in 19 markets. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. we are a diverse team of more than 2.700 kaizeners, from 40+ nationalities spreading across 3 continents. our #oneteam is proud to be among the best workplaces in europe and certified great place to work across our offices. here, there’ll be no average day for you. ready to press play on potential? let’s start with the role we’re looking for a passionate and detail-oriented chatbot product specialist to help design, build, and optimize ai-driven conversations across our customer support channels. this role is pivotal in shaping how our customers interact with our brand through automated support, blending dialog design with natural language understanding (nlu) to ensure our chatbots deliver accurate, helpful, and engaging user experiences in a dynamic, regulated industry. as a chatbot product specialist you will: design and maintain ...
We are kaizen gaming kaizen gaming, the team powering betano, is one of the biggest gametech companies in the world, operating in 19 markets. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. we are a diverse team of more than 2.700 kaizeners, from 40+ nationalities spreading across 3 continents. our #oneteam is proud to be among the best workplaces in europe and certified great place to work across our offices. here, there’ll be no average day for you. ready to press play on potential? let’s start with the role we’re looking for a passionate and detail-oriented chatbot product specialist to help design, build, and optimize ai-driven conversations across our customer support channels. this role is pivotal in shaping how our customers interact with our brand through automated support, blending dialog design with natural language understanding (nlu) to ensure our chatbots deliver accurate, helpful, and engaging user experiences in a dynamic, regulated industry. as a chatbot product specialist you will: design and maintain intuitive conversation flows (main paths, fallbacks, disambiguation, prompts) build and configure structured dialogues in conversational ai platforms support chatbot release management across markets and languages create and optimize training data (utterances, intents, entities) monitor nlu performance and implement improvements analyze chatbot metrics (resolution, containment, escalation, csat) and user feedback recommend and apply data-driven enhancements to f...
Kaizen gaming, the team powering betano, is one of the biggest gametech companies in the world, operating in 19 markets. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. we are a diverse team of more than 2.700 kaizeners, from 40+ nationalities spreading across 3 continents. our #oneteam is proud to be among the best workplaces in europe and certified great place to work across our offices. here, there’ll be no average day for you. ready to press play on potential? let’s start with the role we’re looking for a passionate and detail-oriented chatbot product specialist to help design, build, and optimize ai-driven conversations across our customer support channels. this role is pivotal in shaping how our customers interact with our brand through automated support, blending dialog design with natural language understanding (nlu) to ensure our chatbots deliver accurate, helpful, and engaging user experiences in a dynamic, regulated industry. as a chatbot product specialist you will: design and maintain intuitive conversation flows (main paths, fallbacks, disambiguation, prompts) build and configure structured dialogues in conversational ai platforms support chatbot release management across markets and languages create and optimize training data (utterances, intents, entities) monitor nlu performance and implement improvements analyze chatbot metrics (resolution, containment, escalation, csat) and user feedback recommend and apply data-driven enhancements to flows, nlu models, and...
**we are kaizen gaming** kaizen gaming is the leading gametech company in greece and one of the fastest-growing in europe, with the stoiximan brand in greece and cyprus and betano in germany, romania, bulgaria, czech republic, portugal, brazil, chile, peru, ecuador and canada. our aim is to leverage cutting-edge technology in order to provide the optimum experience to those who trust us for their entertainment. **let's start with the role** if you are a sports enthusiast and you enjoy being in the spotlight of the action by offering betting odds for a number of exciting sports, then this is the right opportunity for you to join our expanding pre event trading team at kaizen gaming. the position sits within the pre event soccer team and we are looking for an experienced trader to contribute towards our goals of delivering a high-caliber customized betting offer and a best-in-class user experience for our customers. **what is in for you** - trade betting events for soccer; monitor and manage respective liabilities to ensure risk is mitigated; - compile odds and own pre-event pricing on the assigned football leagues; - create and monitor betting markets and assist in controlling risk so that optimum pre-event margin is achieved; - ad hoc creating and managing additional markets according to sophisticated customers demand; - monitor and analyze customer activity, reporting to the relevant team; - consistently deliver outstanding service to our internal and external customers and ensure departmental kpis are delivered; - adhere to departmental slas and liaise wi...
**we are kaizen gaming** kaizen gaming is the leading gametech company in greece and one of the fastest-growing in the world, operating in 13 markets with 2 brands, betano & stoiximan. we always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment. we are a diverse team of more than 2.200 kaizeners, from 40+ nationalities spreading across 3 continents. our #oneteam is proud to be among the best workplaces in europe and certified great place to work across our offices. here, there'll be no average day for you. ready to press play on potential? **let's start with the role** join kaizen, where technology drives the pulse of our business. we are searching for a dedicated it manager to lead and manage the it infrastructure across the latam region. as a crucial member of our team, you'll play a pivotal role in ensuring the security, efficiency, and seamless operation of our computer systems, telephony, and electronic data. **as an it manager you will**: - align it infrastructure with current and future business goals. - ensure it activities comply with applicable laws, codes, and regulations. - oversee hardware and employee equipment setup and maintenance. - manage vendor relationships, contracts, and regional coordination with facilities, it security, finance, technology, and compliance. - develop and implement it policies and best practices in alignment with hq. - supervise daily operations of network and server infrastructure. - implement security measures for the network, d...
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