Job description it's more than a job as a finance professional at kuehne+nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. you also help make ordinary and special moments possible for people around the world. because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. finance work at kuehne+nagel, means more than we imagine. the primary objective of the accounts receivable specialist is to ensure the accurate and timely application of payments received from clients for services rendered, in accordance with the corporate accounts receivable policy and the cash allocation guidelines. how you create impact 1. download the ageing report in finance system daily for countries, clients, and/or accounts (corporate, dry cargo, perishable) to reconcile payments. 2. request and control details of unidentified transfers from the bank reconciliation area for application to the correct client. 3. analyze, verify, and accurately determine the amounts paid by comparing bank movements with the client's outstanding balances. 4. manage, control, and respond to payment detail information sent by the collection team to the rtq. 5. prepare and/or send a generic payment template, including all necessary information for the payment process (see work instruction). 6. send the completed template and required supporting documents (payment order and retention certificates)...
Job description it's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the sea logistics customer care specialist serves as a vital point of contact for customers, ensuring the delivery of timely and accurate information, effective resolution of inquiries, and overall satisfaction. this role is committed to providing exceptional service to internal and external stakeholders while managing a dedicated portfolio of house accounts, fostering long-term relationships, and driving customer engagement. how you create impact deliver customer engagement, satisfaction, retention, and reactivation in close cooperation with field sales and the operational care center. build and maintain strong operational relationships through proactive daily interactions, regular client visits, and tailored advice. achieve financial targets and support strategic business objectives. monitor customer profitability and drive maximization of gross profit (gp). identify and mitigate financial risks in collaboration with relevant stakeholders. what we would like you to bring prior experience in freight forwarding, with a strong preference for expertise in sea logistics. intermediate proficiency in english, both written and sp...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. how you create impact you will be responsible for deploying and leading the ci service offering and owning the ci program for the customer, aiming achievement of cost and cash savings in knil customer’s supply chain. leading business case development, providing status updates on ci program to business manager / customer, ensuring achievement of savings targets. what we would like you to bring structural supply chain mapping / understanding of customer’s business end-to-end. monitoring optimization project status, escalations in case of slow / lack of progress, definition of priorities, alignment on focus areas and resources. loss analysis, identification of strategic savings areas (cost / cash) anchoring the baseline in alignment with the customer (key stakeholder incl. customer’s finance). organizing savings tracker – underlying working files and visualization in tableau dashboard monitoring delivering of portfolio of savings, taking measures in case of lack progress or...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the kc finance process excellence and training manager at finance knowledge center bogota is responsible for developing, implementing, and maintaining standard processes to ensure operational efficiency and compliance, improving quality and productivity, and managing training and learning programs for finance employees. this role focuses on harmonizing site-specific tasks, managing changes, driving continuous improvement initiatives, and designing finance training initiatives that align with global standards. the manager collaborates with various stakeholders to enhance employee experience and supports global projects to increase overall process excellence and training effectiveness. how you create impact lead continuous improvement: conduct thorough analysis of existing processes to identify inefficiencies and areas for improvement, applying continuous improvement methodology. lead process excellence and training in initiatives: work closely with the process excellence specialist (“sme”) in ar and ap, which have a dotted line reporting into the position. lead a small team of process specialists for the transactional tasks. establish and harmonize...
Finance process excellence and training manager get ai-powered advice on this job and more exclusive features. it's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the kc finance process excellence and training manager at finance knowledge center bogota is responsible for developing, implementing, and maintaining standard processes to ensure operational efficiency and compliance, improving quality and productivity, and managing training and learning programs for finance employees. this role focuses on harmonizing site-specific tasks, managing changes, driving continuous improvement initiatives, and designing finance training initiatives that align with global standards. the manager collaborates with various stakeholders to enhance employee experience and supports global projects to increase overall process excellence and training effectiveness. how you create impact lead continuous improvement: conduct thorough analysis of existing processes to identify inefficiencies and areas for improvement, applying continuous improvement methodology. lead process excellence and training in initiatives: work closely with the process excellence specialist (“sme”) in ar and ap, which have a dott...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logistics service providers (lsps) according to customer requirements, overseeing the operational performance of the knil control tower and lsps' performance, as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities deployment of kn products and personalized settings according to customer requirements development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of lsp performance and integration of existing relationships with relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions identify areas of improvement, track root causes, and define actions for prevention in the future maintain and update customer sops in close collaboration with the business manager your skills and experiences bachelor's or university degree in international business or related fields previous experience in 4pl and freight forwarding (air, sea, road...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. how you create impact you will be responsible for deploying and leading the ci service offering and owning the ci program for the customer, aiming achievement of cost and cash savings in knil customer’s supply chain. leading business case development, providing status updates on ci program to business manager / customer, ensuring achievement of savings targets. what we would like you to bring structural supply chain mapping / understanding of customer’s business end-to-end. monitoring optimization project status, escalations in case of slow / lack of progress, definition of priorities, alignment on focus areas and resources. loss analysis, identification of strategic savings areas (cost / cash) anchoring the baseline in alignment with the customer (key stakeholder incl. customer’s finance). organizing savings tracker – underlying working files and visualization in tableau dashboard monitoring delivering of portfolio of savings, taking measures in case of lack progress or...
It's more than a job as a finance professional at kuehne+nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. you also help make ordinary and special moments possible for people around the world. because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. finance work at kuehne+nagel, means more than we imagine. . who we are logistics shapes everyday life - from the goods we consume to the healthcare we rely on. at kuehne+nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. as a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. we are looking for a cash allocation team leader to support and guide the cash allocation team in the accurate and timely posting of client payments for services rendered. this role ensures full compliance with corporate accounts receivable policies and cash allocation best practices. the position is part of our knowledge center in bogotá and supports operations across the north american region. how you create impact ensure timely and accurate application of client paymen...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading a team of excellence managers across various regions, overseeing the operational performance of the knil control tower and logistics service providers (lsps), as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities delivery of operational services by coordinating related activities across all control towers against sla development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of the lsp performance and integration of the existing relationships with the relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions. identify areas of improvement, track root causes and define actions for prevention in the future maintain and update customer sop in close collaboration with business manager your skills and experiences bachelors university degree in international business or related careers experience in freight forwarding (air, sea, road) experience in supply...
We are looking for a quality & safety specialist to ensure compliance with iso 9001, 14001, 45001 standards and kuehne+nagel's sustainability program (living esg) across our warehouses and offices in colombia. the role involves conducting audits, inspections, and implementing continuous improvement programs (capa) to uphold operational excellence and regulatory compliance. how you create impact develop and manage the annual quality & sustainability (q&s) plan by business unit and site, aligned with client and operational needs. lead management review meetings and collaborate with site managers and qshe staff to drive continuous improvement. conduct internal audits across contract logistics (cl) and freight forwarding (ff) operations, ensuring compliance with qshe standards. ensure implementation and maintenance of external certifications (e.g., iso 9001, 14001, 45001, basc, oea). coordinate first- and third-party audits with certifying bodies, clients, and regulatory entities. define and track q&s kpis at national and site level; support performance reviews with internal teams and clients. manage training programs and promote a strong quality & sustainability culture across all operations. ensure compliance with local regulations related to qshe and support operational readiness for new client projects. lead the deployment and monitoring of the living esg strategy and corporate social responsibility (csr) activities in colombia. collaborate with other departments to drive cost-effective improvements in qshe processes and service providers. what we would like you to bring de...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the engineer is responsible for defining and implementing strategies within the service portfolio for the customer, ensuring success and proposing improvements to achieve or exceed the established goals in quality, cost, and time. this role involves challenging the status quo of implemented and proposed solutions, fostering innovation, and optimizing added value, efficiency, quality, and sustainability in services to enhance the customer experience. how you create impact analyze and understand business and operational needs for changes, including mapping process deviations. ensure the implementation of process improvements in alignment with business, operations, and implementation teams. drive and commercialize innovative and digital services within integrated logistics service landscape. identify and eliminate gaps in solution design documentation to enhance efficiency and effectiveness. what we would like you to bring demonstrated experience in project and change management. at least 5 years of proven experience in 4pl services or logistics. strong entrepreneurial mindset, including cost sensitivity, value focus, customer orientation, and owners...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the role involves leading the onboarding processes of logistics service providers (lsps) according to customer requirements, overseeing the operational performance of the knil control tower and lsps' performance, as well as handling business analytics. the position serves as the first point of contact for troubleshooting escalations and collaborates closely with the business manager to develop sops and implement changes. your responsibilities deployment of kn products and personalized settings according to customer requirements development of a strong working relationship between business management and operations aiming for one common target – creating a cohesive team delivering operational excellence point of contact/escalation for customer concerns at the appropriate counterpart level active monitoring of lsp performance and integration of existing relationships with relevant lsps in scope lead regular (monthly, quarterly) management meetings with lsps to identify areas of improvement, track root causes, and define future prevention actions identify areas of improvement, track root causes, and define actions for prevention in the future maintain and update customer sops in close collaboration with the business manager your skills and experiences bachelor's or university degree in international business or related fields previous experience in 4pl and freight forwarding (air, sea, road...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. the engineer is responsible for defining and implementing strategies within the service portfolio for the customer, ensuring success and proposing improvements to achieve or exceed the established goals in quality, cost, and time. this role involves challenging the status quo of implemented and proposed solutions, fostering innovation, and optimizing added value, efficiency, quality, and sustainability in services to enhance the customer experience. how you create impact analyze and understand business and operational needs for changes, including mapping process deviations. ensure the implementation of process improvements in alignment with business, operations, and implementation teams. drive and commercialize innovative and digital services within integrated logistics service landscape. identify and eliminate gaps in solution design documentation to enhance efficiency and effectiveness. what we would like you to bring demonstrated experience in project and change management. at least 5 years of proven experience in 4pl services or logistics. strong entrepreneurial mindset, including cost sensitivity, value focus, customer orientation, and owners...
It's more than a job as a finance professional at kuehne+nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. you also help make ordinary and special moments possible for people around the world. because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. finance work at kuehne+nagel, means more than we imagine. . we are looking for a cash allocation team leader to support and guide the cash allocation team in the accurate and timely posting of client payments for services rendered. this role ensures full compliance with corporate accounts receivable policies and cash allocation best practices. the position is part of our knowledge center in bogotá and supports operations across the north american region. how you create impact ensure timely and accurate application of client payments in accordance with service level expectations. monitor and follow up on unidentified payments to support prompt resolution and proper allocation. collaborate with internal teams to resolve payment discrepancies and support smooth accounts receivable operations. oversee the performance of the cash allocation team, providing guidance, coaching, and training as needed. conduct regular performance evaluations and contribute to team development. support the implementation and continuous improvement of financial processes and tools. maintain accurate records and support compliance...
Build and promote strong relationships with colleagues, designing customer experiences that inspire loyalty. you are a key pillar of our success and make a difference. your role the role involves leading the onboarding processes for logistics service providers (lsps) according to customer requirements, overseeing the operational performance of the knil control tower and lsps, and handling business analytics. you will serve as the first point of contact for troubleshooting escalations and collaborate closely with the business manager to develop sops and implement changes. your responsibilities deploy kn products and customize settings according to customer requirements. develop a strong working relationship between business management and operations to create a cohesive team delivering operational excellence. act as the point of contact/escalation for customer concerns at the appropriate level. monitor lsp performance actively and manage relationships with relevant lsps within scope. lead regular management meetings (monthly, quarterly) with lsps to identify areas for improvement, analyze root causes, and define future prevention actions. identify areas for improvement, track root causes, and define preventive actions. maintain and update customer sops in close collaboration with the business manager. your skills and experiences bachelor's degree in international business or related fields. previous experience in 4pl and freight forwarding (air, sea, road). experience in supply chain optimization and operational performance improvement. experience with cross-regional or glob...
It's more than a job as a finance professional at kuehne+nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. you also help make ordinary and special moments possible for people around the world. because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. finance work at kuehne+nagel, means more than we imagine. the primary objective of the accounts receivable specialist is to ensure the accurate and timely application of payments received from clients for services rendered, in accordance with the corporate accounts receivable policy and the cash allocation guidelines. how you create impact 1. download the ageing report in finance system daily for countries, clients, and/or accounts (corporate, dry cargo, perishable) to reconcile payments. 2. request and control details of unidentified transfers from the bank reconciliation area for application to the correct client. 3. analyze, verify, and accurately determine the amounts paid by comparing bank movements with the client's outstanding balances. 4. manage, control, and respond to payment detail information sent by the collection team to the rtq. 5. prepare and/or send a generic payment template, including all necessary information for the payment process (see work instruction). 6. send the completed template and required supporting documents (payment order and retention certificates) to the ss...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. your role será el soporte del equipo comercial en labores operativas y técnicas, las cuales incluyen: modificaciones a programas de seguros, cobros a programas de seguros según su periodicidad, atención a clientes individuales, consecución y revisión, documentos antes y después necesarios para la emisión del programa de seguros; cualquier otro apoyo con el equipo comercial tanto en servicio al cliente como en negocios nuevos. enlace entre el equipo comercial y el equipo de placement. your responsibilities - gestionar solicitudes de clientes externos, incluyendo novedades y modificaciones en programas de seguros generales (transporte, daños, automoviles) y de seguros de vida y beneficios. - atender directamente a clientes individuales de diferentes tipos de seguros y asegurar la calidad y puntualidad en la entrega de documentos y cotizaciones. - coordinar la solicitud de pólizas específicas con aseguradoras locales fuera del programa general de nacora, así como manejar acuerdos de pago periódicos con los aseguradores. - acompañaral equipo de placement y brindar atención continua a clientes que requieren servicios permanentes en diversos productos adquiridos, como soat, autos, transporte, crédito, daños materiales, entre otros. your skills and experiences - graduación comoadministración / ingeniería / abogado(a) / contaduría / mercadeo / profesional en seguros / economista. - experiencia en ...
Build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. your role the project director holds a senior-level position within the integrated logistics - 4pl organization. this role reports directly to the head of global customer onboarding and involves close collaboration with senior stakeholders across key areas, including customer, kn process & systems, operations, and business management & lsps. your responsibilities - manage a portfolio of integrated logistics (4pl) projects at a strategic level. - lead implementation projects in alignment with global and regional project management methodologies and risk control frameworks. - oversee key project activities, including requirements gathering, solution validation, ownership of end-to-end operational design, deployment, and stabilization of implemented solutions. - ensure delivery of projects within budget and on schedule, addressing and resolving any deviations related to scope, budget, or timelines. - assist in evaluating solutions and budgets for new customer implementation projects, covering initiation, planning, design, validation, deployment, and post-deployment phases. - interact with senior stakeholders on the side of customers and lsps, addressing issues and elaborating on solutions/scenarios. your skills and experiences - bachelor's degree in international business or related fields. - proven experience in 4pl and freight forwarding (air, sea, road). - proven experience with project mana...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. build and promote great relationships with colleagues, design customer experiences that inspire loyalty. you are the most important pillar of our success. you make the difference. how you create impact you will be responsible for deploying and leading the ci service offering and owning the ci program for the customer, aiming achievement of cost and cash savings in knil customer’s supply chain. leading business case development, providing status updates on ci program to business manager / customer, ensuring achievement of savings targets. what we would like you to bring - structural supply chain mapping / understanding of customer’s business end-to-end. - monitoring optimization project status, escalations in case of slow / lack of progress, definition of priorities, alignment on focus areas and resources. - loss analysis, identification of strategic savings areas (cost / cash) - anchoring the baseline in alignment with the customer (key stakeholder incl. customer’s finance). - organizing savings tracker – underlying working files and visualization in tableau dashboard - monitoring delivering of portfolio of savings, taking measure...
It's more than a job when you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine. . we are looking for an operations specialist to coordinate and plan customer orders and shipments according to the defined scope of the account. this role will also handle customer inquiries related to shipment visibility, status updates, complaints, and ad hoc requests. the goal is to ensure customer satisfaction, drive business growth, improve productivity, and foster collaboration across all involved stakeholders. how you create impact - leading and coordinating daily operations, ensuring alignment with service standards and client expectations. - monitoring and enforcing the execution of operational procedures and quality standards. - representing the team in meetings, customer interactions, and internal or external audits. - managing the resolution of operational challenges in collaboration with cross-functional teams. - escalating issues appropriately and providing timely updates to relevant stakeholders. - identifying opportunities to improve processes or expand services. - supporting system or process rollouts, including testing and training activities. - providing coaching, support, and back-up coverage across the operations...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia. tu función el propósito principal de este puesto (especialistas en operaciones) es coordinar y planificar los pedidos y envíos de los clientes de acuerdo con el alcance acordado de la cuenta, además de gestionar todas las consultas relacionadas con la visibilidad y el estado de los envíos, así como las quejas y solicitudes ad hoc. se asegurará de la satisfacción del cliente, del crecimiento comercial, la mejora de la productividad y la colaboración entre las diferentes partes involucradas en el negocio. el candidato ideal debe aprender y desarrollar una comprensión profunda de los servicios compartidos 4pl y ayudar a mantener tanto el servicio al cliente como la satisfacción del cliente, ejecutando procesos basados en los wi y sop, identificando fallas u oportunidades de mejora. el candidato seleccionado trabajará en estrecha cooperación y alineación con los supervisores de operaciones, los propietarios de procesos funcionales (fpo), la gestión comercial y los gerentes de operaciones para identificar y desarrollar nuevos procesos con el fin de impulsar la productividad y armonizar los procesos del cliente dentro de la lcc. tus responsabilidades - gestionar actividades relacionadas con la función de especialista de operaciones dentro del lcc de bogotá; realizado por la gestión directa de los supervisores de operaciones. - ejecución de sop (procedimiento operativo estándar) y wi (instrucción ...
It's more than a job as a finance professional at kuehne+nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. you also help make ordinary and special moments possible for people around the world. because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. finance work at kuehne+nagel, means more than we imagine. . who we are logistics shapes everyday life - from the goods we consume to the healthcare we rely on. at kuehne+nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. as a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. we are looking for a cash allocation team leader to support and guide the cash allocation team in the accurate and timely posting of client payments for services rendered. this role ensures full compliance with corporate accounts receivable policies and cash allocation best practices. the position is part of our knowledge center in bogotá and supports operations across the north american region. how you create impact - ensure timely and accurate applicatio...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia.your roleserás el soporte del equipo comercial en labores operativas y técnicas, que incluyen: modificaciones a programas de seguros, cobros según periodicidad, atención a clientes individuales, revisión y gestión de documentos necesarios para la emisión del programa de seguros; además de brindar apoyo en servicio al cliente y en negocios nuevos. actuarás como enlace entre el equipo comercial y el equipo de placement.your responsibilitiesgestionar solicitudes de clientes externos, incluyendo novedades y modificaciones en programas de seguros generales (transporte, daños, automóviles) y de seguros de vida y beneficios.atender directamente a clientes individuales de diversos tipos de seguros, asegurando la calidad y puntualidad en la entrega de documentos y cotizaciones.coordinar solicitudes de pólizas específicas con aseguradoras locales fuera del programa general de nacora y gestionar acuerdos de pago periódicos con los aseguradores.apoyar al equipo de placement y brindar atención continua a clientes que requieren servicios permanentes en productos como soat, autos, transporte, crédito, daños materiales, entre otros.your skills and experiencesgraduado en administración, ingeniería, derecho, contaduría, mercadeo, seguros o economía.experiencia en intermediación de seguros.experiencia en apoyo a estructuras comerciales, atención a clientes y negociación con equipos técnicos de intermediarios o a...
Finance process excellence and training managerget ai-powered advice on this job and more exclusive features.it's more than a jobwhen you work in freight logistics and operations at kuehne+nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. but that is not all. your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. at kuehne+nagel, our contribution counts in more ways than we imagine.the kc finance process excellence and training manager at finance knowledge center bogota is responsible for developing, implementing, and maintaining standard processes to ensure operational efficiency and compliance, improving quality and productivity, and managing training and learning programs for finance employees. this role focuses on harmonizing site-specific tasks, managing changes, driving continuous improvement initiatives, and designing finance training initiatives that align with global standards. the manager collaborates with various stakeholders to enhance employee experience and supports global projects to increase overall process excellence and training effectiveness.how you create impactlead continuous improvement: conduct thorough analysis of existing processes to identify inefficiencies and areas for improvement, applying continuous improvement methodology.lead process excellence and training in initiatives: work closely with the process excellence specialist ("sme") in ar and ap, which have a dotted line reporting int...
Construye y promueve excelentes relaciones con colegas, diseña experiencias de clientes que inspiran lealtad. eres el pilar más importante de nuestro éxito. tú marcas la diferencia.your roleserás el soporte del equipo comercial en labores operativas y técnicas, que incluyen:modificaciones a programas de seguroscobros a programas de seguros según su periodicidadatención a clientes individuales, incluyendo consecución y revisión de documentos necesarios para la emisión del programa de seguroscualquier otro apoyo con el equipo comercial tanto en servicio al cliente como en negocios nuevosenlace entre el equipo comercial y el equipo de placementyour responsibilitiesgestionar solicitudes de clientes externos, incluyendo novedades y modificaciones en programas de seguros generales (transporte, daños, automóviles) y de seguros de vida y beneficiosatender directamente a clientes individuales de diferentes tipos de seguros, asegurando la calidad y puntualidad en la entrega de documentos y cotizacionescoordinar la solicitud de pólizas específicas con aseguradoras locales fuera del programa general de nacora, y manejar acuerdos de pago periódicos con los aseguradoresacompañar al equipo de placement y brindar atención continua a clientes que requieren servicios permanentes en diversos productos adquiridos, como soat, autos, transporte, crédito, daños materiales, entre otrosyour skills and experiencesgraduación en administración, ingeniería, derecho, contaduría, mercadeo, profesionales en seguros o economíaexperiencia en intermediación de segurosexperiencia en apoyo a estructuras come...
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