Responsibilities: the position will support the development, financial structuring, and risk analysis of highly customized or configurable opportunities, encompassing hardware, supplies, services, and software solutions. this role will interact and closely collaborate as a trusted business partner to the north america (na) enterprise sales and back-office (operations, contracts, etc.) teams. the role will protect and preserve lexmark’s profitability margins and influence the na enterprise sales teams on the best pricing strategy to deploy for an end customer (b2b) direct deal or opportunity, based on deep knowledge of lexmark offerings, sales / business strategy, competitor market and mps (managed print services) value proposition. - prepare and manage financial models to provide competitive pricing for mps line of business. - active participation in deal pricing reviews geo sales to communicate, protect and preserve profitable / margins with satisfactory pricing to sales for customer formals / orals / negotiations. - close collaboration with sales teams to obtain and capture proper customer requirements, deal assumptions and conditions. - close collaboration with back-office teams to ensure all pricing schedules and corresponding t&cs; are furnished for accurate, complete, and timely representation in our legal contracts and enterprise systems. - gather & analyze information to identify trends and publish insights to identified pricing stakeholders. - outstanding analytical and problem-solving skills - proficiency in influencing and negotiation across different g...
Responsibilities: responsible for all aspects of the operations of a managed services contract. manages the delivery of contracted services to clients to ensure that slas (service level agreements) and kpi (key performance indicators) as defined in the relevant contracts are met or exceeded. manage the customer p&l;, contract amendments, identify and deliver continuous improvement ideas and execute customer governance. ensures that operational teams and subcontractors have a clear understanding of client requirements. builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction....
Responsibilities: responsible for all aspects of the operations of a managed services contract. manages the delivery of contracted services to clients to ensure that slas (service level agreements) and kpi (key performance indicators) as defined in the relevant contracts are met or exceeded. manage the customer p&l;, contract amendments, identify and deliver continuous improvement ideas and execute customer governance. ensures that operational teams and subcontractors have a clear understanding of client requirements. builds and maintains strong client relationships at all levels and provides day-to-day client advice and support such as install base accuracy, hardware orders, device change management, issue resolution, client training needs, consumables forecasts, client on-hand inventories, toner reconciliation, consumables escalations, vendor management, normal business as usual activities to ensure customer satisfaction....
Responsibilities: the position will support the development, financial structuring, and risk analysis of highly customized or configurable opportunities, encompassing hardware, supplies, services, and software solutions. this role will interact and closely collaborate as a trusted business partner to the latin america (la) enterprise sales and back-office (operations, contracts, etc.) teams. the role will protect and preserve lexmark’s profitability margins and influence the la enterprise sales teams on the best pricing strategy to deploy for an end customer (b2b) direct deal or opportunity, based on deep knowledge of lexmark offerings, sales / business strategy, competitor market and mps (managed print services) value proposition. - prepare and manage financial models to provide competitive pricing for mps line of business. - active participation in deal pricing reviews geo sales to communicate, protect and preserve profitable / margins with satisfactory pricing to sales for customer formals / orals / negotiations. - close collaboration with sales teams to obtain and capture proper customer requirements, deal assumptions and conditions. - close collaboration with back-office teams to ensure all pricing schedules and corresponding t&cs; are furnished for accurate, complete, and timely representation in our legal contracts and enterprise systems. - gather & analyze information to identify trends and publish insights to identified pricing stakeholders. - outstanding analytical and problem-solving skills - proficiency in influencing and negotiation across different g...
Responsibilities: practicante que apoyara labores operativas al area de mps...
Responsibilities: the central site ops is responsible for support all process related with the billing in the steady state stage as defined by the client statement of work (sow). duties include day to day operations against the core managed services delivery requirements, including, asset management, toner management, customer reporting as required in the sow. expected to consistently demonstrate and represent the lexmark brand according to our mission and guiding principles. experience and background: - handling issue resolution, general service delivery concerns, escalation management.- 2+ years experience in an operations role, invoicing, reporting (sla and other operational metrics)- experience and knowledge in excel and power bi. excellent skills in ms office suite including, word processing, spreadsheet (excel).preferred: - experience financial conceptseducation: degree in business administration, engineering, or equivalent...
Responsibilities: responsible for the bidding process regarding proposals including service solutions, process design consulting or manufacturing services. manages the bid submission process from initial contact through contract signing; places particular emphasis on establishing the trading terms. may also be responsible for validating/endorsing the technical solution. employees at the highest authority levels may sign off on bids and proposals....
Responsibilities: the central site ops is responsible for support all process relate with the billing in the steady state stage as defined by the client statement of work (sow). duties include day to day operations against the core managed services delivery requirements, including, asset management, toner management, customer reporting as required in the sow. expected to consistently demonstrate and represent the lexmark brand according to our mission and guiding principles. experience and background: - handling issue resolution, general service delivery concerns, escalation management.- 2+ years experience in an operations role, invoicing, reporting (sla and other operational metrics)- experience and knowledge in excel and power bi. excellent skills in ms office suite including, word processing, spreadsheet (excel).preferred: - experience financial conceptseducation: degree in business administration, engineering, or equivalent...
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