Quale sarà la tua missione?in qualità di cameriera/e ai piani, svolgerai mansioni di routine per la pulizia e la manutenzione delle camere e delle aree comuni, promuovere un'immagine positiva dell'hotel e rispondere alle richieste e ai problemi degli ospiti.cosa dovrai fare?pulire e servire le camere assegnate secondo gli standard e le procedure stabilite, tra cui rifare i letti, spolverare, passare l'aspirapolvere, pulire e igienizzare i bagni, rimuovere i rifiuti, ecc.cambiare e rifornire la biancheria da letto, gli asciugamani, il minibar e i servizi per gli ospiti, secondo le necessità e/o la periodicità prevista.preparare le camere assegnate in base alle esigenze e alle richieste speciali degli ospiti (letti supplementari, culla, ecc. ).rifornire, mantenere e trasportare il carrello delle forniture per le pulizie su base giornaliera.segnalare al supervisore diretto gli incidenti o le carenze di manutenzione riscontrate nelle camere/aree comuni durante la loro preparazione e pulizia.effettuare la pulizia delle aree comuni dell'hotel assegnate e mantenere l'ordine e la buona immagine dell'arredamento di tali zone.supportare gli altri membri del personale di piano nella pulizia e nella preparazione delle camere, in caso di urgenza, incidenti o necessità.implementare le procedure per la gestione della qualità dei servizi di pulizia e di lavanderia.svolgere i compiti di manutenzione preventiva dell'igiene sanitaria.cosa stiamo cercando?almeno 6 mesi di esperienza nello svolgimento di funzioni simili.diploma di scuola secondaria o istruzione equivalente.la conoscenza della ...
What will be your mission?as management assistant trainee, you will be responsible for various duties in the hotel.what will you do?work on several projects at the same timebecome aware of and apply the policies and practices of the individual hotel and chainmonitor performance by gathering relevant data and producing statistical reportsmaintain controls of services and documentation procedureshelp set quality assurance compliance objectives and ensure that targets are achievedensure procedures and quality standards are properly understood, carried out, evaluated and that modifications are investigated if necessary, performing monthly audits of standards in every departmentconsider the application of environmental and health and safety standardsefficiently support his/her superior(s)performs related duties and special projects as assigned.hr / team motivationqualityprojectswhat are we looking for?bachelor's degree in business administration tourismor about to graduate.proficiency in english communication and presentation skillsexcellence skill in computer literaturewhy choose us?at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide experience – diversity of 150 different nationalities.career development opportunities full of national and international challenges.wide range of training programmes to enhance your skills.wellbeing initiatives, including flexible workin...
Hoscowhat will be your mission?as a valet, you will report to the hotel housekeeper and will be responsible for supervising the floor service.what will you do?ensuring the planning, coordination and supervision of the floor service, cleaning, hygiene and replacement of amenities and other products;complying with service standards and internal hygiene and safety procedures in order to guarantee a service of quality and excellence, exceeding the expectations of the client.what are we looking for?professional experience in similar roles.knowledge of english and preference for another foreign language with a basic level of hospitality vocabularyknowledge of hazard analysis and critical control points (haccp), hygiene and safety standards.professional attitudetime flexibilityautonomywhy choose us?benefitsat minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:worldwide experience ? diversity of 150 different nationalities.career development opportunities full of national and international challenges.wide range of training programmes to enhance your skills.wellbeing initiatives, including flexible working conditions.team member recognition programmes, including memorable dates.ability to make a difference through our sustainability programme and volunteering initiatives.team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits ...
¿cuál será tu misión?como e-commerce manager, serás responsable de liderar y aumentar los ingresos directos en línea (b2c y b2b) para 61 hoteles en las américas y latam. este rol es una combinación de liderazgo estratégico, ejecución práctica y colaboración interregional, con un fuerte enfoque en el rendimiento, la optimización y la innovación digital.¿qué tendrás que hacer?impulsar los ingresos directos: liderar la estrategia de brand.com (b2c y b2b) para 61 hoteles en las américas y los mercados de latam que alimentan a europa y las américas.optimizar el performance: colaborar con los líderes de los hoteles, los equipos de revenue y marketing para optimizar la performance del comercio electrónico.colaboración con las partes interesadas: trabajar estrechamente con las partes interesadas internas/locales (directores de hoteles, gestión de unidades de negocio, departamento de ingresos, marketing) para optimizar el performance digital.entrenar e inspirar: acompaar y guiar a los equipos locales y a un especialista en comercio electrónico, fomentando una cultura digital de alto rendimiento.liderar marketing performance: ser el experto en iniciativas de brand.com y coordinar con los equipos de la sede central para la publicidad digital y las estrategias de adquisición. también, apoyar el crecimiento orgánico ejecutando estrategias locales de seo y construcción de enlaces alineadas con la sede central.gestionar tiendas web: supervisar las tiendas web de los hoteles en latam, asegurando que estén optimizadas para la usabilidad, conversión y ventas.analizar y actuar: utilizar aná...
Quale sarà la tua missione?in qualità di facchino- addetto alle aree comuni, riporterai alla governante e sarai responsabile della supervisione del servizio di pulizia.cosa dovrai fare?il facchino addetto alle aree comuni garantisce la pulizia, l'ordine e la funzionalità degli spazi condivisi all'interno dell'hotel. collabora con il reparto housekeeping per mantenere alti standard di igiene e accoglienza, contribuendo al benessere degli ospiti.responsabilità principali:pulizia e igienizzazione quotidiana di hall, corridoi, ascensori, bagni comuni, aree esterne e altre zone pubblichetrasporto di biancheria e materiali vari all'interno della strutturaassistenza al personale di housekeeping nelle attività logistichesupporto in operazioni straordinarie (emergenze, eventi, pulizie extra)segnalazione tempestiva di guasti o anomalie tecniche al reparto manutenzionecura del decoro e della presentazione degli spazicosa stiamo cercando?esperienza anche minima in contesti alberghieri o affiniflessibilità oraria e disponibilità a lavorare su turni, inclusi weekend e festiviaffidabilità, senso pratico e spirito collaborativoperché scegliere noi?in anantara, non ci limitiamo a offrire un lavoro, ma creiamo percorsi di carriera entusiasmanti e opportunità interculturali in tutto il mondo. far parte del nostro team significa beneficiare di vantaggi unici che ti accompagneranno in ogni fase del tuo percorso professionale:viaggi globali con sconti esclusivi: tariffe speciali per dipendenti a partire da 36 euro in tutti gli hotel del gruppo minor hotels, che gestisce quasi 400 hotel in 26 p...
Cameriera/e ai piani la tua missione sarà quella di offrire un'esperienza eccellente agli ospiti del nostro hotel. le tue responsabilità: - pulire e servire le camere assegnate secondo gli standard e le procedure stabilite, tra cui rifare i letti, spolverare, passare l'aspirapolvere, pulire e igienizzare i bagni, rimuovere i rifiuti, ecc. - cambiare e rifornire la biancheria da letto, gli asciugamani, il minibar e i servizi per gli ospiti, secondo le necessità e/o la periodicità prevista. - preparare le camere assegnate in base alle esigenze e alle richieste speciali degli ospiti (letti supplementari, culla, ecc.). - rifornire, mantenere e trasportare il carrello delle forniture per le pulizie su base giornaliera. - segnalare al supervisore diretto gli incidenti o le carenze di manutenzione riscontrate nelle camere/aree comuni durante la loro preparazione e pulizia. - effettuare la pulizia delle aree comuni dell'hotel assegnate e mantenere l'ordine e la buona immagine dell'arredamento di tali zone. - supportare gli altri membri del personale di piano nella pulizia e nella preparazione delle camere, in caso di urgenza, incidenti o necessità. - implementare le procedure per la gestione della qualità dei servizi di pulizia e di lavanderia. - svolgere i compiti di manutenzione preventiva dell'igiene sanitaria....
Hosco what will be your mission? as a reservations staff , you will record all details of incoming calls and coordinate each reservation ensuring guest satisfaction. what will you do? encourage upselling and meeting set revenue targets each month. be fully aware of the hotel's sales strategy, rates, packages, groups and booking status at all times. process and respond within 24 hours to all reservation requests according to standards. be up-to-date with current hotel information and data including room types, rates, facilities, f&b departments and promotions. maximize quality levels of product, service and guest satisfaction. ensure that all guest satisfaction issues are reported, monitored and followed up in a timely manner. monitor daily arrivals by ensuring that all guest requests are fulfilled and that all expectations are met. attend hotel events, daily briefings and training to enhance professional skills. what are we looking for? strong communication skills and persuasiveness. stress resistance and an organized working method. flexibility, accuracy and helpfulness. good level of english both verbal and written always thinking one step ahead and attention to detail. relevant work experience is a plus. why choose us? benefits at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as: worldwide experie...
Hosco what will be your mission? as housekeeper , you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems. what will you do? clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity. prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc.). stock, maintain and transport housekeeping supply cart on a daily basis. report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning. carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones. support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need. implement the procedures for managing quality of housekeeping and laundry services. carry out the tasks of preventive sanitary hygiene maintenance. what are we looking for? at least 6 months' experience developing similar functions. secondary school diploma or equivalent education. fluency in local language and knowledge of english is highly valuable. customer oriented. organizational skills. flex...
Hosco what will be your mission? as a pastry chef , you will report to the f&b manager and will be responsible for ensuring the pastry service, from preparation to confection and coordination of the service with room teams, complying with internal standards and procedures in order to guarantee a quality service and excellence, exceeding customer expectations. what will you do? recipe development, staff management, quality control and innovation in the creation of new pastry products. must be aware of industry trends and customer preferences to develop new and unique products that appeal to customers and differentiate the restaurant from its competitors. check the stock of bakery ingredients, the quality of materials and the condition of equipment. maintain a clean and tidy workplace and comply with quality and safety standards. maintain a professional, positive and friendly attitude towards team members at all times. what are we looking for? professional experience in similar roles. minimum 12. year of schooling and/or professional course adapted to the role (preferred) knowledge of hazard analysis and critical control points (haccp), hygiene and safety standards. genuine smile customer orientation passion for service professional attitude teamwork leadership creativity and ability to innovate time flexibility why choose us? benefits at minor hotels europe & americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. our journey is fuelled by the passion and dedicat...
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