Company description r25_0016--- our nielseniq technology teams are working on our new “connect” platform, a unified, global, open data ecosystem powered by microsoft azure. our clients around the world rely on nielseniq’s data and insights to innovat...
Company description r25_0016--- our nielseniq technology teams are working on our new “connect” platform, a unified, global, open data ecosystem powered by microsoft azure. our clients around the world rely on nielseniq’s data and insights to innovat...
Job description designing bi processes and setting a data model structure. develop high performing, reliable and scalable solutions. proactively identifying and developing solutions within business requirements. ability to clearly communicate technical details to business. analysing and identifying gaps and areas for improvement. building flows, reports and dashboards work independently with a remote manager and also as part of a team to design and develop solutions. qualifications +3 years of experience in sql /t-sql and knowledge about sql server databases systems. +3 years of experience in power bi dax & power query m. passionate about learning new technologies (azure portal, azure data factory, power automate, power apps, data leakes and data warehouse). fluent english (both written and spoken). ability to work creatively in a problem-solving environment. desire to work in analytical systems, warehouses. ability to learn new concepts and software quickly. ability to use technology to solve business problems. additional information our benefits flexible working environment volunteer time off linkedin learning employee-assistance-program (eap) about niq niq is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. in 2023, niq combined with gfk, bringing together the two industry leaders with unparalleled global reach. with a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms...
Descripción del empleo account executive junior **about this job** son nuestros clientes los que hacen posible nuestro esfuerzo diario. tú como ejecutivo vas a conocer en profundidad el negocio de nuestros clientes y el portfolio de nielseniq, teniendo la capacidad de integrar las diversas herramientas de la compañía, realizar análisis profundos de la información y ofrecer soluciones que generen un valor agregado a la estrategia comercial del cliente. **responsibilities** - llevar al delivery de los proyectos asignados. - cumplir con los acuerdos comprometidos dentro del modelo de servicio de cada proyecto. - realizar presentaciones de resultados con insigths y recomendaciones de cara a cliente. - realizar reportes y dashboars para los proyectos que los requieran. - hacer seguimiento al desarrollo de los proyectos. - participar en la fase de setup de los proyectos asegurando que estos se configuren de forma adecuada en colaboración de las áreas operativas. - dar soporte y servicio de acuerdo al modelo de servicio establecido para cada proyecto. **qualifications** - egresado de las carreras ingeniería industrial, administración de empresas, economía o afines. - +1 de experiência en consultoría, research, analytics, business intelligence, o consumo masivo. - nível de inglés intermedio. - analítico, habilidades numéricas. manejo de excel o power bi. información adicional ref15027m **about nielseniq** nielseniq is committed to hiring and retaining a diverse workforce. we are proud to be an equal opportunity/affirmative action-employer, making decisions witho...
Company description nielseniq is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s population. focusing on consumer-packaged goods manufacturers and fmcg and retailers, we enable customers to defy what is possible. how? we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation. join us and change the landscape. **job description**: **sobre el empleo** como trainee cooperarás en el desarrollo de entregables de valor basados en insights para los clientes, entendiendo su negocio para analizarlo y encontrar oportunidades estratégicas. **responsabilidades**: - construir entregables de valor integrando los servicios que nielseniq contratados por el cliente. - construir el relacionamiento con los clientes materializando el valor agregado en kpi´s relacionados a satisfacción - elaborar presentaciones de valor y exponerlas a key stakeholders de los clientes. - tomar parte activa de los proyectos de la compañía relacionados con la transformación digital y apoyar a los account developers en aras de mejorar la satisfacción de los clientes - seguimiento de las solicitudes de servicio del cliente. - detectar oportunidades comerciales a través de los análisis de valor que se prepare para tus clientes, buscando traer nuevos negocios a niq - ejecutar actividades relacionadas con proyectos especiales para facilitar el desarrollo de nuevos productos y procesos que satisfagan las necesidades de la empr...
Descripción de la empresa at nielseniq, we measure performance for our clients and we use analytics to help our clients grow their business. both measurement and analytics are important in their own right, but the connection of the two delivers the insights & recommendations that are critical to our client's success. descripción del empleo** consultor de nomina - payroll **people executive** **acerca de este rol**: en nielseniq, trabajarás en un equipo colaborativo y en un ambiente de trabajo sano e incluyente. donde tendrás retos que fortalezcan tu conocimiento y habilidades, y promuevan tu desarrollo profesional. como consultor de nómina, serás responsable de analizar y preparar informes relacionados con el cargo, garantizar el cumplimiento de los pagos a los trabajadores previa revisión y validación de novedades alineadas al soporte legal. asegurar el flujo completo de los procesos de seguridad social, retención en la fuente (cálculo de porcentaje semestral), medios magnéticos, traslado de cesantías y prima de servicios. identificar acciones de mejora y optimización del proceso, preparar y documentar información relevante a auditorias y revisorías, trabajar en equipo y brindar a nuestro cliente interno una adecuada atención. **responsabilidades**: - preparar toda la información necesaria para asegurar los pagos de nómina en las fechas según cronograma. - ser responsable del proceso de retiros. - preparar y asegurar que toda la información necesaria para procesos de cierre contable, interfaz, seguridad social, aportes parafiscales e impuestos se entregue en las ...
Job description the modelling manager will be involved in projects from a modelling perspective. the responsibilities of this position will start from understanding project briefs from internal stakeholders, identify the right analytic solutions from product portfolio that will answer client questions, guide the team members to execute them error-free and makes sure to deliver results on time. the work will be heavy on data analyses, statistical modelling, and finally presenting these from a business/non-technical point of view. the expectation is to carry out analysis, lead the project and modelling independently with minimal support. responsibilities · execute analyses error-free and on time, and also ensure the same for the team he / she would be leading · manage execution of multiple analyses within project and work towards building efficiencies by identifying faster and simpler ways to improve the existing solutions · lead discussions with internal stakeholders and effectively able to tackle all challenges in the assigned project · carry out multiple standard/non-standard analyses to help build quality and insightful proposals and final insights presentations. · gain a detailed understanding and develop expertise in existing analytical solutions · basis the experience in team, should be able to assess final model results, how to story-board the results to clients, and also guide other team members in model finalization. · always look out and experiment with different techniques/methods to improve existing solutions · help in r&d studies by carrying out analyses as plan...
Job description esta persona será responsable de liderar el equipo smb del país/cluster, asegurando el desarrollo del equipo, la gestión comercial (pipeline y forecast) del país/cluster, y también directamente de las ventas a nuevos clientes y renovaciones. es responsable de acompañar a los ejecutivos en reuniones importantes, buscar contacto con equipos más senior de los clientes y estrechar los lazos entre los clientes y nielseniq. también debe comprender plenamente el negocio de cada cliente y orientar a los ejecutivos para proponer soluciones considerando no solo rms, sino también todas las soluciones disponibles. responsable de liderar el equipo smb del país o cluster. garantiza el desarrollo del equipo y la gestión comercial (pipeline y forecast) del país/cluster. responsable directo de las ventas a nuevos clientes y de las renovaciones. acompaña a los ejecutivos en reuniones importantes. busca establecer contacto con equipos más senior (board) dentro de los clientes. fortalece las relaciones entre los clientes y nielseniq. debe comprender completamente el negocio de cada cliente. orienta a los ejecutivos para proponer soluciones que incluyan no solo rms, sino también todas las soluciones disponibles. ocupa una posición de liderazgo dentro de la estructura smb. a pesar de su rol de liderazgo, sigue siendo responsable directo de la construcción del pipeline y de concretar ventas. qualifications experiencia en liderazgo de equipos experiencia con datos de investigaciones continuas. conocimiento de diferentes metodologías de investigaciones continuas. dominio del paquete...
Job description propósito del rol: nuestro senior in market executive forma parte del equipo in-market, ubicado dentro del área de support, cuya misión es acompañar todos los temas relacionados con la calidad de la información y los cuestionamientos sobre los datos regulares que se entregan a los clientes. este rol actúa como un defensor estratégico del cliente, responsable de garantizar la precisión y confiabilidad de los datos, resolver consultas complejas y liderar conversaciones críticas que fortalezcan la confianza del cliente en los servicios contratados. además, conecta de forma efectiva a las áreas de operaciones, comercial y cliente, asegurando una experiencia fluida, transparente y de alto valor. responsabilidades clave: 1. análisis de coberturas - comparar e identificar cualquier posible desviación en la data - realizar análisis detallados para entender si las desviaciones tienen explicación metodológica o si requieren revisión operativa. - liderar conversaciones complejas con el cliente para explicar hallazgos, generar confianza y asegurar continuidad de servicios. 2. gestión de escalamientos de calidad - ser el punto focal en casos escalados relacionados con calidad de datos. - entender el contexto completo de la solicitud del cliente, conectando los puntos entre áreas comerciales, operativas y el cliente. - liderar planes de acción para resolver problemas críticos de calidad, asegurando seguimiento y comunicación efectiva. - triangular con el equipo comercial para clarificar situaciones y evitar percepciones erróneas por parte del cliente. 3. aten...
Job description propósito del rol: nuestro senior in market executive forma parte del equipo in-market, ubicado dentro del área de support, cuya misión es acompañar todos los temas relacionados con la calidad de la información y los cuestionamientos sobre los datos regulares que se entregan a los clientes. este rol actúa como un defensor estratégico del cliente, responsable de garantizar la precisión y confiabilidad de los datos, resolver consultas complejas y liderar conversaciones críticas que fortalezcan la confianza del cliente en los servicios contratados. además, conecta de forma efectiva a las áreas de operaciones, comercial y cliente, asegurando una experiencia fluida, transparente y de alto valor. responsabilidades clave: 1. análisis de coberturas comparar e identificar cualquier posible desviación en la data realizar análisis detallados para entender si las desviaciones tienen explicación metodológica o si requieren revisión operativa. liderar conversaciones complejas con el cliente para explicar hallazgos, generar confianza y asegurar continuidad de servicios. 2. gestión de escalamientos de calidad ser el punto focal en casos escalados relacionados con calidad de datos. entender el contexto completo de la solicitud del cliente, conectando los puntos entre áreas comerciales, operativas y el cliente. liderar planes de acción para resolver problemas críticos de calidad, asegurando seguimiento y comunicación efectiva. triangular con el equipo comercial para clarificar situaciones y evitar percepciones erróneas por parte del cliente. 3. atención al cliente (client fac...
Company description r25_0018379 hybrid working model in colombia, bogota as a senior software engineer at niq brandbank, you’ll play a pivotal role in shaping the success of our products and our team. this isn’t just a seniority title; it’s a responsibility. you’ll be hands-on with development, but equally invested in guiding others, driving clarity in sprint ceremonies, and ensuring smooth releases. you’ll be the go-to person for technical leadership, collaboration, and quality delivery. job description how you’ll contribute your time will be spent across a mix of responsibilities, from developing features and fixing issues, to guiding other developers, supporting testers, and collaborating with product owners, domain tech leads and architects. the balance may shift sprint to sprint, but your impact will be felt across the entire delivery lifecycle. sprint ceremonies and agile delivery actively participate in refinement sessions, contributing to solution design, acceptance criteria, development notes, and testing focus areas. help align the team when story scoring differs, explaining technical effort and guiding consensus. in planning meetings, highlight blockers and dependencies, and ensure clarity around sprint goals and commitments. share honest updates in daily standups and respond proactively to blockers raised by teammates. in retrospectives, reflect on learnings, celebrate wins, and suggest actionable improvements. lead release ticket reviews, guiding product owners in selecting appropriate tickets and preparing for deployments in staging and production environments...
Job description how you’ll contribute your time will be spent across a mix of responsibilities, from developing features and fixing issues, to guiding other developers, supporting testers, and collaborating with product owners, domain tech leads and architects. the balance may shift sprint to sprint, but your impact will be felt across the entire delivery lifecycle. sprint ceremonies and agile delivery actively participate in refinement sessions, contributing to solution design, acceptance criteria, development notes, and testing focus areas. help align the team when story scoring differs, explaining technical effort and guiding consensus. in planning meetings, highlight blockers and dependencies, and ensure clarity around sprint goals and commitments. share honest updates in daily standups and respond proactively to blockers raised by teammates. in retrospectives, reflect on learnings, celebrate wins, and suggest actionable improvements. lead release ticket reviews, guiding product owners in selecting appropriate tickets and preparing for deployments in staging and production environments. development and technical leadership deliver high-quality code using the brandbank tech stack, including but not limited to .net, c#, react, sql server, and azure services. support testers during sprint and release testing, ensuring issues are resolved promptly. own and execute deployments in higher environments, ensuring stability and accountability. provide third-line support and troubleshoot production issues with care and urgency. mentor other developers, guiding them on architectu...
Job description degree in computer science, engineering (or equivalent combination of skills and experience) 3-5 years working within a software engineering environment working under guidance identify process improvement opportunities and contribute to the implementation of proposed solutions. build solutions and services that mitigate security threats. collaborate well with other stakeholders when necessary to review specifications, understand and contribute to requirement/story identification/creation. interpret this information to build and document new features to appropriate standards. review and interpret system designs created by others. good understanding of software architecture, issues and design. good understanding of data and databases. familiarity and good experience with agile development methodologies and the complete product lifecycle from inception to delivery. excellent english language communication skills - both written and verbal. ability to communicate clearly with technical and non-technical people. qualifications working level experience with some or all the following key technologies: php v7/8 symfony framework 2 or higher mysql or mariadb redis javascript / typescript (react preferable) unit testing git xml, json preferable: .net and c# asp.net, mvc elastic search wpf sql server, tsql microsoft azure services additional information our benefits flexible working environment volunteer time off linkedin learning employee-assistance-program (eap) about niq niq is the world’s leading consumer intelligence company, delivering the most complete...
Job description como junior delivery consultant, serás responsable de coordinar de principio a fin los proyectos de consultoría y desarrollo analítico (a&m) junto al cliente y los equipos internos (comercial, modelado y customer success). tu misión será construir relaciones sólidas con nuestros clientes internacionales, entregando insights poderosos y recomendaciones accionables que impulsen sus decisiones estratégicas. responsabilidades construir y presentar entregables de valor, integrando diversos servicios de nielseniq, a nuestros clientes internacionales (el inglés es clave en estas presentaciones) análisis y desarrollo de resultados para un producto específico (aso), elaborando presentaciones básicas con insights relevantes. diseñar el flujo analítico de cada proyecto, aplicando el enfoque scqa para garantizar una narrativa clara, validando hipótesis y respondiendo eficazmente a las preguntas de negocio del cliente. gestión autónoma de varios proyectos, asegurando calidad en entregables y cumplimiento de tiempos. interacción constante con equipos internos (comercial y modelado) para asegurar la fluidez del proceso. resolución de contingencias simples y solución de problemas operativos. certificación y entrenamiento para gestionar estudios de al menos un producto (aso, pnp o mix). contribución activa en la mejora continua de procesos y formas de trabajo del equipo. qualifications experiencia mínimo 6 meses a 2 años de experiencia relevante en áreas como market research, trade marketing o data insights o en empresas de investigación de mercados, retailers o fabrica...
Job description how you’ll contribute your time will be spent across a mix of responsibilities, from developing features and fixing issues, to guiding other developers, supporting testers, and collaborating with product owners, domain tech leads and architects. the balance may shift sprint to sprint, but your impact will be felt across the entire delivery lifecycle. sprint ceremonies and agile delivery actively participate in refinement sessions, contributing to solution design, acceptance criteria, development notes, and testing focus areas. help align the team when story scoring differs, explaining technical effort and guiding consensus. in planning meetings, highlight blockers and dependencies, and ensure clarity around sprint goals and commitments. share honest updates in daily standups and respond proactively to blockers raised by teammates. in retrospectives, reflect on learnings, celebrate wins, and suggest actionable improvements. lead release ticket reviews, guiding product owners in selecting appropriate tickets and preparing for deployments in staging and production environments. development and technical leadership deliver high-quality code using the brandbank tech stack, including but not limited to .net, c#, react, sql server, and azure services. support testers during sprint and release testing, ensuring issues are resolved promptly. own and execute deployments in higher environments, ensuring stability and accountability. provide third-line support and troubleshoot production issues with care and urgency. mentor other developers, guiding them on architectu...
Company description r25_0018379 hybrid working model in colombia, bogota as a senior software engineer at niq brandbank, you’ll play a pivotal role in shaping the success of our products and our team. this isn’t just a seniority title; it’s a responsibility. you’ll be hands-on with development, but equally invested in guiding others, driving clarity in sprint ceremonies, and ensuring smooth releases. you’ll be the go-to person for technical leadership, collaboration, and quality delivery. job description how you’ll contribute your time will be spent across a mix of responsibilities, from developing features and fixing issues, to guiding other developers, supporting testers, and collaborating with product owners, domain tech leads and architects. the balance may shift sprint to sprint, but your impact will be felt across the entire delivery lifecycle. sprint ceremonies and agile delivery actively participate in refinement sessions, contributing to solution design, acceptance criteria, development notes, and testing focus areas. help align the team when story scoring differs, explaining technical effort and guiding consensus. in planning meetings, highlight blockers and dependencies, and ensure clarity around sprint goals and commitments. share honest updates in daily standups and respond proactively to blockers raised by teammates. in retrospectives, reflect on learnings, celebrate wins, and suggest actionable improvements. lead release ticket reviews, guiding product owners in selecting appropriate tickets and preparing for deployments in staging and production environments...
Descripción del empleo en el equipo global de media analytics de nielseniq, buscamos un senior data modelling analyst con mentalidad analítica, pensamiento crítico y habilidades técnicas sólidas para liderar proyectos de modelado estadístico que ayuden a nuestros clientes a entender y optimizar el impacto de sus inversiones en medios. este rol es ideal para profesionales con experiencia en análisis de datos y modelado, que deseen dar el siguiente paso en su carrera, asumiendo mayor autonomía, liderazgo técnico y participación activa en la evolución de nuestras soluciones analíticas. serás responsable de traducir necesidades de negocio en modelos estadísticos robustos, interpretar resultados desde una perspectiva comercial y comunicar insights de forma clara y efectiva a stakeholders internos globales. además, tendrás la oportunidad de contribuir al desarrollo de nuevas metodologías, participar en iniciativas de i+d y mentorizar a analistas más junior, convirtiéndote en un referente técnico dentro del equipo. clientes y alcance trabajarás directamente con equipos internos a nivel global, colaborando con stakeholders de distintas regiones y unidades de negocio. esto significa que tu trabajo tendrá un impacto internacional, influyendo en decisiones estratégicas de alto nivel y contribuyendo al desarrollo de soluciones analíticas que se aplican en múltiples mercados y contextos. responsabilidades ejecutar análisis estadísticos de forma precisa, eficiente y dentro de los plazos establecidos. gestionar múltiples análisis simultáneamente dentro de un mismo proyecto, identificando ...
Job description about this job this role involves managing the delivery of smaller digital projects and overseeing the niq web shop as the product owner. the shop product owner will perform business analyst activities, recommend digital solutions, and implement project tasks hands-on in collaboration with stakeholders. responsibilities deliver smaller digital projects end-to-end, including project management and project planning. perform business analyst activities and recommend digital solutions across digital topics and platforms. execute sample projects such as website/web shop migrations, business integrations, and solution ideation. utilize skills in msd, channel expertise for email/web/social, msd data management and automation, and msd segmentation. implement project tasks hands-on, where possible and coordinate with subject matter experts for on-time delivery. own and manage the niq web shop, including backlog development, content management, and user experience. manage digital tools (powerbi, wordpress, woocommerce, ninja forms, url shorteners, email verification). ensure gdpr compliance and lead management. qualifications several years of experience in project management in the digital marketing space. expertise in marketing automation (ideally with microsoft dynamics) and across digital channels. understanding of multi-channel management (email, web, social, advertising) and campaign management in b2b. proficiency with digital tools (for example, powerbi, wordpress, woocommerce, ninja forms, url shorteners, and similar tools). knowledge of gdpr foundation. good u...
Company description we are looking for a software engineer to join our expanding team in latin america region. you will be part of a global support team, providing customers' technical support related to our innovative niq activate product, and work with nielseniq customer success managers and other stakeholders to adequately troubleshoot and resolve customers inquiries and technical issues, as well as fulfil incoming requests such as users' setups and more. job description degree in computer science, engineering (or equivalent combination of skills and experience) 3-5 years working within a software engineering environment working under guidance identify process improvement opportunities and contribute to the implementation of proposed solutions. build solutions and services that mitigate security threats. collaborate well with other stakeholders when necessary to review specifications, understand and contribute to requirement/story identification/creation. interpret this information to build and document new features to appropriate standards. review and interpret system designs created by others. good understanding of software architecture, issues and design. good understanding of data and databases. familiarity and good experience with agile development methodologies and the complete product lifecycle from inception to delivery. excellent english language communication skills - both written and verbal. ability to communicate clearly with technical and non-technical people. qualifications working level experience with some or all the following key technologies: php v7/8 s...
Job description responsibilities: ● control and reduce third party debt, through proactive management of the assigned trade debtors ledger, to set targets on a monthly basis (dso, receivable overdue, collection ratio, dispute tat) ● define in conjunction with i2c manager and revenue controller collection target according to the process ● process and distribution of various reports as trade debtors outstanding balance, cash flow forecast, dispute report, bad debt provision and others ● monitor and record customer account details for non-payments, delayed payments, and other irregularities (disputes) ● identify overdue portfolio to avoid possible contingencies in the recovery of resources based on the policy of procedures established in niq ● escalate with revenue controller and cs to determine actions in conjunction with the commercial area to recover past-due portfolio resources based on internal niq process ● request and support re-invoicing according with client's specifications, follow-up with revenue associate and provide any clarification ● providing customer service regarding collection issues, process, and review account adjustments, resolve client disputes and short payments ● work with commercial teams to ensure all incoming queries are promptly resolved ● perform other assigned tasks and duties necessary to support the local finance / i2c team ● communicate to internal and external customers in a professional and polite manner at all times qualifications qualifications ● experience in an international company, preferably within a ssc/b...
Como junior delivery consultant, serás responsable de coordinar de principio a fin los proyectos de consultoría y desarrollo analítico (a&m;) junto al cliente y los equipos internos (comercial, modelado y customer success). tu misión será construir relaciones sólidas con nuestros clientes internacionales, entregando insights poderosos y recomendaciones accionables que impulsen sus decisiones estratégicas. responsabilidades - construir y presentar entregables de valor, integrando diversos servicios de nielseniq, a nuestros clientes internacionales (el inglés es clave en estas presentaciones) - análisis y desarrollo de resultados para un producto específico (aso), elaborando presentaciones básicas con insights relevantes. - diseñar el flujo analítico de cada proyecto, aplicando el enfoque scqa para garantizar una narrativa clara, validando hipótesis y respondiendo eficazmente a las preguntas de negocio del cliente. - gestión autónoma de varios proyectos, asegurando calidad en entregables y cumplimiento de tiempos. - interacción constante con equipos internos (comercial y modelado) para asegurar la fluidez del proceso. - resolución de contingencias simples y solución de problemas operativos. - certificación y entrenamiento para gestionar estudios de al menos un producto (aso, pnp o mix). - contribución activa en la mejora continua de procesos y formas de trabajo del equipo. experiencia - mínimo 6 meses a 2 años de experiencia relevante en áreas como market research, trade marketing o data insights o en empresas de investigación de mercados, retailers o fabricantes de con...
**company description** r25_0004063** niq activate is our retailer suite solution, enabling to create a new success model between retailers, their shoppers and their suppliers. in this role, you will perform as a product expert and customer success enablement, you will work closely with customer success managers to enable them to provide value to the customer, demonstrate best practices and consult on product related and best practices topics. you will also be invited to customers meetings and workshops as a product and customer success expert in order to support, existing customers onboarding, value and pre-sale activities - be an activate product expert and customer success best practices advisor, for csm’s, customers and prospects in your portfolio/region. - share product knowledge, best practices, processes, ‘how to’; new releases, product map - through workshops (also on site), decks, ‘train the trainer’ and special meetings, like presale and poc’s.. - work closely with product management, product marketing and product education mangers to create more required materials/in local languages to part of education portal and csm kit - work closely with csm and lead the business onboarding of new retailer and connect tthe dots between business and tech during activate implementation. - work closely with tech support and engineering teams to address product bugs, configurations, data issues or requests. - be proactive regarding education of customers & csm’s to maximize product usage and value. - collect &. review product change requests from customers and csm’s,...
Company description r25_0011236 our nielseniq technology teams are working on deploying “yieldigo” - a saas based solution for price optimization. as a tier 1 support engineer , you’ll be part of a team of smart, highly skilled technologists who are passionate about learning and prototyping cutting-edge technologies. our team is co-located and agile, with central technology hubs in chicago, madrid, israel, toronto and chennai. please note that for applying into this role yo have to be based in bogota, colombia job description - full-time - provide enterprise level technical external and internal support to our customers and prospects via a support ticketing system and within slas - research, diagnose, troubleshoot and identify solutions to resolve customer technical issues - collaborate internally and support the technical onboarding of new customers including users’ set-ups, configurations, etc - monitoring & validating data automated processes - document knowledge and help educate colleagues and teammates on technical cases - keep current with product knowledge and latest features and functionality qualifications - experience providing technical support or being part of implementation team - good level of written and spoken english – must have! - great written and verbal client communication skills - strong troubleshooting and problem-solving skills while being highly detail oriented - strong customer service orientation - strong sql background- must have! - willingness to work outside of business hours from time to time - team spirit, self-mot...
Descripción del empleo ¿te apasiona el análisis de datos y la toma de decisiones estratégicas? ¡entonces este es el lugar para ti! en este puesto, tendrás la oportunidad de trabajar con herramientas de vanguardia, para analizar y visualizar datos que ayudan a grandes marcas a tomar decisiones estratégicas. ¡nos encantará que te unas a nuestro equipo! responsabilidades: manejo de los sofware visualizadores de información de nielseniq como nielsen answers desktop y connect express actualización de información con cada liberación de bases de datos de presentaciones en power point y extracciones de excel en apoyo al equipo de analytics insights apoyo en la titulación/análisis de entregables para clientes en cada liberación de información apoyo al equipo de customer service en la revisión de bases de datos con cada liberación de información, cotejando la información con las bases de datos del periodo anterior, buscando atipicidades entre ambas bases ser un constante apoyo al equipo de analytics insights en el día a día de las actividades o situaciones que puedan pasar, para poder responder a las necesidades de los diferentes clientes requisitos acerca de ti debe ser una persona analítica, abierta a aprender, con habilidades de comunicación, comercial y proactiva, requerimientos Únicamente estudiantes cursando últimos semestres de administración, economia, mercadeo, ingeniería industrial, o afines. contar con el aval de la universidad para realizar sus prácticas 2025-2 inglés intermedio paquetería de microsoft office (excel intermedio-avanzado) información adicional ¿qué ofrecemo...
Job description acerca del empleo apoyar al equipo de ventas a liberar más tiempo para actividades de ventas. ser responsable de elaborar los briefings y actividades administrativas y operativas del equipo (89-90% de las actividades post-ventas). responsabilidades ser responsable de todas las instrucciones de ventas (para finanzas) e instrucciones de producto (para custumer success) que serán entregados a los clientes en el proceso post-ventas, como también apoyar con las preguntas que los clientes puedan tener en el proceso post-venta. además de estas instrucciones, apoyar en el proceso pre-venta, realizando investigaciones de antecedentes en el proceso de cotización, apoyando al equipo en el desarrollo de la cotización. también ser responsable de hacer las instrucciones de revisión de crédio con los nuevos prospectos y apoyar en el desarrollo del contracto de las nuevas ventas. qualifications acerca de ti contar con la habilidad de conectar con diversas áreas (finanzas, customer response, customer success, también con el equipo comercial de smb). abierto a la retroalimentación y trabajo en equipo. cualificaciones paquetería office inglés deseable atención al detalle habilidad de seguimiento programación, power bi and crm (son diferenciales) habilidad de manejar la presión y acción rápida additional information our benefits flexible working environment volunteer time off linkedin learning employee-assistance-program (eap) about niq niq is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing ...
Job description . contribute to the sql database roadmap and strategy for the adoption of cloud technologies. · maintain the integrity and performance of all database platforms across all environments through regular maintenance and monitoring. · ensure backup procedures are in place and available for disaster recovery procedures. · maintain the high-availability and disaster recovery (hadr) systems including performing failover and failback. · provide administration and support for areas surrounding security, sql agent jobs, ssis packages. · provide consultancy and code reviews to other areas of the it department regarding database design and performance whilst adhering to industry-standard best practices and community recommendations. · support and deliver database related code deployments across all platforms and environments for other it teams. · ensuring adherence to principle of least privilege with regards to security and access permissions in all environments. · provide continual performance tuning and optimisation ideas/solution with relevant information/understanding to support them. · govern and control database source control policies and adherence. · responsible for providing regular database environment refreshes. · working on projects ranging from small to medium relating to database platforms. · create, maintain and improve upon all database documentation and processes. · provide very occasional database support outside of normal working hours. qualifications . significant experience of microsoft sql server administration with production support. · know...
Company description we are looking for a software engineer to join our expanding team in latin america region. you will be part of a global support team, providing customers' technical support related to our innovative niq activate product, and work with nielseniq customer success managers and other stakeholders to adequately troubleshoot and resolve customers inquiries and technical issues, as well as fulfil incoming requests such as users' setups and more. job description - degree in computer science, engineering (or equivalent combination of skills and experience) - 3-5 years working within a software engineering environment - working under guidance identify process improvement opportunities and contribute to the implementation of proposed solutions. - build solutions and services that mitigate security threats. - collaborate well with other stakeholders when necessary to review specifications, understand and contribute to requirement/story identification/creation. - interpret this information to build and document new features to appropriate standards. - review and interpret system designs created by others. - good understanding of software architecture, issues and design. - good understanding of data and databases. - familiarity and good experience with agile development methodologies and the complete product lifecycle from inception to delivery. - excellent english language communication skills - both written and verbal. - ability to communicate clearly with technical and non-technical people. qualifications - working level experience with some or all the fol...
Company description at nielseniq, measurement is at our core; we collect billions of data points to help our clients identify unmet needs, and this role will be at the forefront of our growing data sets. to accomplish this, innovation is key. we are ...
Company description r25_0016--- our nielseniq technology teams are working on our new “connect” platform, a unified, global, open data ecosystem powered by microsoft azure. our clients around the world rely on nielseniq’s data and insights to innovat...
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