Innovating support, empowering teams, building trust. arrise sets the benchmark for service delivery and excellence in the igaming industry. what makes arrise different? we’re more than a company—we’re a community of over 6,000 driven professionals, with offices across gibraltar, canada, india, malta, romania, serbia, uae and beyond. we partner with industry leaders like pragmatic play, delivering world-class gaming experiences to players everywhere. we don’t just build products—we build opportunities, invest in our people, and foster growth at every level. role description: we are seeking an experienced and dynamic it specialist to join our team. in this role, you will leverage your strong technical background in hardware and software support to manage it infrastructure and user devices. your expertise will be crucial in ensuring the smooth operation of our company's it environment, collaborating with cross-functional teams, and resolving technical issues in a fast-paced, 24/7 setting. you will play a key role in maintaining an efficient and reliable it infrastructure, contributing to the overall success of our organization. responsibilities: monitoring & support : oversee streaming equipment (encoders, scanners, desktop systems) using monitoring tools and logs to ensure continuous high-quality service. manage incoming it support requests, focusing on maintaining critical infrastructure (dealer modules, encoders, access points, switches). application testing & team collaboration: collaborate with the development team to test new applications before deployment and work with...
Arrise sets the benchmark for service delivery and excellence in the igaming industry. what makes arrise different? we’re more than a company—we’re a community of over 7,000 driven professionals, with offices across gibraltar, canada, india, malta, romania, serbia, uae and beyond. we partner with industry leaders like pragmatic play, delivering world-class gaming experiences to players everywhere. we don’t just build products—we build opportunities, invest in our people, and foster growth at every level. role description: we are looking for a proactive and detail-oriented floor supervisor to oversee the smooth operation of our studio. in this role, you will be responsible for ensuring game integrity, supervising game presenters and shufflers, and maintaining high operational and appearance standards. you will also collaborate closely with multiple teams to uphold our company's quality and performance expectations. responsibilities: incident resolution: quickly identify and resolve any game or staff-related incidents to ensure uninterrupted operations. team collaboration: foster effective communication and teamwork with the floor supervisors team, ocr team, workforce team, and other departments. operational monitoring: ensure the operational quality and safety of the studio, inspecting equipment and identifying any potential issues. staff supervision: conduct regular checks to ensure that dealers and shufflers are present during their designated shifts and maintain accurate attendance records. appearance standards: monitor and assess the appearance of staff members, ensuring...
Ensuring excellence in live casino support with unmatched quality control. arrise sets the benchmark for service delivery and excellence in the igaming industry. what makes arrise different? we’re more than a company— we’re a community of over 6,000 driven professionals, with offices across gibraltar, colombia, canada, india, malta, romania, serbia, uae and beyond. we partner with industry leaders like pragmatic play, delivering world-class gaming experiences to players everywhere. we don’t just build products—we build opportunities, invest in our people, and foster growth at every level. role description: we are seeking a meticulous and dedicated individual to join our team as a qc specialist. in this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. you will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed. responsibilities: product quality assessment: conduct live assessments of all company products, ensuring adherence to quality standards. performance reviews: evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards. issue reporting: identify and report any discrepancies or deviations from approved quality standards to the appropriate teams . technical monitoring: ensure the live studio equipment is functioning flawlessly through regular technical checks. quality procedures compliance: follow and enforce all quality control department policies and proce...
QuiÉnes somos arrise establece un referente en la prestación de servicios y la excelencia en la industria del igaming. con un papel clave en el éxito de sus clientes, entre los que se encuentra pragmatic play, una marca en la que confían los casinos en línea más grandes del mundo por sus productos de vanguardia, arrise ayuda a brindar experiencias de juego excepcionales a millones de jugadores en todo el mundo. nuestro equipo global de más de 7000 profesionales talentosos y motivados está dando forma al futuro del igaming. con sede en gibraltar, tenemos oficinas en canadá, india, la isla de man, letonia, malta, rumanía, serbia, bulgaria, colombia y los emiratos Árabes unidos, además de otros destinos emocionantes en el futuro. descripción del puesto: buscamos un estilista cualificado y dedicado para unirse a nuestro equipo en arrise. en este puesto, serás responsable de garantizar que los presentadores y barajadores de juegos luzcan impecables mediante servicios de peluquería y maquillaje de alta calidad. tu atención al detalle y tu compromiso con los estándares de la empresa te ayudarán a lograr una imagen impecable y profesional ante la cámara. responsabilidades clave: maquillaje y peluquería: realizar maquillaje y peluquería según los estándares de la empresa, incluyendo la cobertura de tatuajes, para garantizar tu preparación y una apariencia impecable frente a la cámara. informar sobre la cantidad y el tipo de peinados y maquillajes realizados. supervisar la apariencia de los empleados en los estudios y ofrecer recomendaciones de retoque. retoque y mantenimiento: de fo...
Arrise sets the benchmark for service delivery and excellence in the igaming industry. what makes arrise different? we’re more than a company—we’re a community of over 6,000 driven professionals, with offices across gibraltar, canada, colombia, india, malta, romania, serbia, uae and beyond. we partner with industry leaders like pragmatic play, delivering world-class gaming experiences to players everywhere. we don’t just build products—we build opportunities, invest in our people, and foster growth at every level. role overview the team manager in bogota will play a key role in defining and executing our operational strategy. this position involves overseeing the setup and management of the studio, nurturing the team, and ensuring alignment with our global standards and local colombian requirements. responsibilities - provide coaching and mentoring to staff; - manage and support staff in line with company’s policies and procedures, including supervision, absence management, disciplinary and grievance issues; - promote and support effective team working through good communication and regular team meetings; - identify individual and team learning and development needs and plan to meet these in conjunction with learning and development staff; - effectively identify and contribute to learning and development activities including meeting organizational targets; - ensure that all services are delivered within the framework core values and in line with the established - policies and procedures and kpi’s. requir...
About us: arrise, a leading supplier of player-favourite content to the igaming industry. we are a software development and services company delivering end-to-end digital solutions. headquartered in gibraltar with offices around the world, including malta, romania, india, canada and bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. together, we form a cross-functional powerhouse that is driven to deliver. this role is with the arrise group. responsibilities: maintain and store documentation efficiently; maintain facility records to ensure compliance with company standards; support the development and communication of policy and procedures relevant to facilities management; provide relevant and compliant advice to stakeholders within the facilities; work closely with the facilities manager; ensure the proper functioning of all building functions; provide assistance in solving problems related to all facility’s services; liaise with maintenance contractors to maintain all building functions including communications, mechanical, electrical, fire protection, security, elevators, structural, waste streams, cleaning, equipment, and office equipment; assist and provide support to facility management in installation - repair projects; undertake any other tasks as required by the company from time to time. requirements: great communication and interpersonal skills; adaptability / organizational skills. computer literacy (outlook/teams/ms office/ms windows); fluency in english; detail-orientated wi...
About us: arrise powers pragmatic play, a leading supplier of player-favourite content to the igaming industry. we are a software development and services company delivering end-to-end digital solutions. headquartered in gibraltar with offices around the world, including malta, romania, india, canada and bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. together, we form a cross-functional powerhouse that is driven to deliver. this role is with the arrise group powering pragmatic play. responsibilities: maintains and updates the employees’ appearance records; trains employees on appearance requirements; recommends and follows the implementation of appearance changes requested by employees or by the company; reviews the image of each new employee before their first studio performances; creates and updates specific guides, written materials and procedures regarding appearance; participates in visual tests for different types of uniforms, decorations, hairstyles or make-up; coordinates appearance activities such as: launching new types of uniforms, replacing a type of uniform, decorating studios for events; communicates relevant information regarding appearance on specialized communication channels. requirements: minimum 9 months within appearance department english language – conversational level pc operating skills – microsoft office, teams public speaking skills what we offer in exchange: grow with arrise | learning hub—personalized learning, gamified growth, and endless career d...
Who we are arrise sets the benchmark for service delivery and excellence in the igaming industry. playing a key role in the success of its clients, which include pragmatic play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, arrise helps to deliver exceptional gaming experiences to millions of players worldwide. our global team of over 7,000 talented and driven professionals are shaping the future of igaming. headquartered in gibraltar, we have offices spanning canada, india, the isle of man, latvia, malta, romania, serbia, bulgaria, colombia and the uae, and more exciting destinations on the horizon. responsibilities: • handles maintenance, verification and repair gaming equipment and related subassemblies; • assists in all service requirements that are necessary in gaming machine equipment; • reads and interpret data record by the gaming equipment; • move and install gaming equipment; • provides technical consultancy; • safely and effectively operates shop tools including hand tools, soldering equipment, and electronic test equipment, etc.; prepares documents corresponding to the performed operations; • represents the company in relation to the relevant gambling authorities; • follows policies and procedures as they relate to technical operations; • provides input on how policies and procedures may be streamlined to enhance machine repair, improve safety requirements, and security of equipment. requirements: • a minimum of 1 year working experience in a similar role or techn...
Ensuring excellence in live casino support with unmatched quality control. arrise sets the benchmark for service delivery and excellence in the igaming industry. what makes arrise different? we’re more than a company— we’re a community of over 6,000 driven professionals, with offices across gibraltar, colombia, canada, india, malta, romania, serbia, uae and beyond. we partner with industry leaders like pragmatic play, delivering world-class gaming experiences to players everywhere. we don’t just build products—we build opportunities, invest in our people, and foster growth at every level. role description: we are seeking a meticulous and dedicated individual to join our team as a qc specialist with portuguese. in this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. you will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed. responsibilities: product quality assessment: conduct live assessments of all company products, ensuring adherence to quality standards. performance reviews: evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards. issue reporting: identify and report any discrepancies or deviations from approved quality standards to the appropriate teams . technical monitoring: ensure the live studio equipment is functioning flawlessly through regular technical checks. quality procedures compliance: follow and enforce all quality control department po...
About us: arrise sets the benchmark for service delivery and excellence in the igaming industry. playing a key role in the success of its clients, which include pragmatic play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, arrise helps to deliver exceptional gaming experiences to millions of players worldwide. our global team of over 7,000 talented and driven professionals are shaping the future of igaming. headquartered in gibraltar, we have offices spanning canada, india, the isle of man, latvia, malta, romania, serbia, bulgaria, and the uae, and more exciting destinations on the horizon. at arrise, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. to achieve this, we bet on ourselves. we know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. be part of the future of igaming with 7,000 arrisers! see a job that excites you? apply now, and our friendly recruitment team will connect with you soon. your journey starts here! what you would be doing: ensure payments for the company at multinational level; keep track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc. prepare bills, invoices and bank statements; reconcile the accounts payable ledger to ensure that all bills and payments are accou...
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