A career in ibm consulting is rooted by long-term relationships and close collaboration with clients across the globe. you'll work with visionaries across multiple industries to improve the hybrid cloud and ai journey for the most innovative and valu...
Description the amazon web services professional services (proserve) team is seeking an experienced delivery practice manager (dpm) to join our proserve shared delivery team (sdt) at amazon web services (aws). in this role, you'll manage a team of pr...
What we do founded in 2007, growth acceleration partners (gap) is a consulting and technology services company. we consult, design, build and modernize revenue-generating software and data engineering solutions for clients. with modernization services and ai tools, we help businesses achieve a competitive advantage through technology. gap’s remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. we have 600+ english-speaking engineers based in latin america and approximately 20 u.s.-based engineers. with some of the highest customer satisfaction scores in the industry, gap’s focus is customer and employee success. gap is a woman-owned company headquartered in austin texas. we are a values-based company focused on growing our people by investing in education, onsite english classes and training in the latest technologies, including ai, data analytics and machine learning. our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our gapsters and our communities to attain long-term success. summary we are seeking a senior ios mobile engineer to join our team and drive the development of scalable, robust, and high-quality mobile solutions. you will play a key role in building ios applications and contributing to the overall project strategy. as an experienced engineer, you bring advanced technical expertise, a problem-solving mindset, and the ability to mentor others. you’ll collaborate closely with cross-functional teams and help guide the technical direction of ...
Mid full stack developer (angular, .net & python) full-time english level: b2.2 company description yuxi global (powered by veritas automata) has been a leading force in empowering life sciences companies to achieve their digital goals since 2005. we specialize in providing comprehensive solutions, including turnkey enterprise-grade application development, managed development teams, staff augmentation, and strategic consulting via our veritas automata services team. with headquarters in the united states and a team of over 150 skilled it professionals located throughout north and south america, including the united states, colombia, mexico, brazil, and costa rica, we are well-positioned to meet the unique requirements of our clients. having partnered with nearly 300 clients, yuxi global has played a crucial role in advancing digital solutions for companies in life sciences. utilizing cutting-edge technologies such as microsoft azure, powerbi, .net custom development, node.js, react, and ux/ui design, we deliver impactful solutions that drive business growth and captivate audiences. job description as a mid fullstack developer, you will: develop thorough technical requirements based on business needs develop high-quality code based on detailed designs that meet requirements created comprehensive documentation, conducted thorough testing, and followed defined change control processes provide support for a mission-critical web application demonstrate a high level of initiative and attention to detail during daily operations implement and maintain internal, private, and public...
Bluelight is a leading software consultancy dedicated to designing and developing innovative technology that enhances users' lives. with a steadfast commitment to delivering exceptional service to our clients, bluelight excels in its focus on quality and customer satisfaction. our mission is not only to create cutting-edge applications but also to foster a collaborative and enriching work environment where each team member can grow and thrive. with a presence across the united states and central/south america, bluelight is in an exciting phase of expansion, continually seeking exceptional talent to join its dynamic and diverse community. we are seeking a talented and passionate mobile software engineer to join our core engineering team. in this role, you will play a crucial part in shaping the future of our mobile experience for users on both ios and android. you will be responsible for designing, developing, and maintaining high-quality, user-centric features that are used by hundreds of thousands of people. whether your expertise is in swift or kotlin, you have a deep passion for creating elegant, performant, and delightful mobile applications. you thrive in a collaborative environment and are excited by the challenge of solving complex problems that directly impact our users. what you'll do build & innovate: design, build, and maintain high-performance, reusable, and reliable code for our native ios (swift) and/or android (kotlin) applications. collaborate: work closely with our product managers, designers, and other engineers to translate product requirements and us...
Description senior educational consultant bogota, colombia *only cvs submitted in english will be considered* the opportunity: anthology offers the largest edtech ecosystem on a global scale, supporting over 150 million users in 80 countries. our mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals. we believe in the power of a truly diverse and inclusive workforce. as we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company. for more information about anthology and our career opportunities, please visit. we are looking for a senior educational consultant to join the educational consulting & training team. the team supports customers in the effective implementation of anthology’s products to support online teaching and learning, ensure successful adoption of our products, and maximize the educational returns on the customer’s investment. we provide customers with consulting services which include defining requirements and business rules, facilitate strategy sessions, identify implementation strategies and product use cases, provide product training, provide instructional design, and course design services and lead the process that delivers our customer’s system to the production state. this position supports the delivery of learning technology planning, product training, and blackboard professional development courses. a successful candidate will have experience working with ed...
Responsibilities serves clients by making visits to their operations, identifying the points of greatest impact with honeywell voice technology, quantifying the benefits. serves existing accounts, carries out customer loyalty plans with continuous improvement. establishes new accounts by planning and organizing daily work schedule to visit existing or potential operations and other business factors. adjust the content of pre-sale presentations by studying the type of operation. performs the pre-sales training plan in csar. keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analysis. monitors competition by collecting current market information on prices, products, new products, delivery schedules and technological benefits. recommends changes in products, services and policies by evaluating competitive results and developments. resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management. maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. contributes to team effort by achieving related results as necessary. you must have ba/bs university degree. 3 - 5 years of industry consultative experience familiarity with office software and crm systems b4b business development skills client relations – trusted advisor. availability to travel when required and to work on...
What we do founded in 2007, growth acceleration partners (gap) is a consulting and technology services company. we consult, design, build and modernize revenue-generating software and data engineering solutions for clients. with modernization services and ai tools, we help businesses achieve a competitive advantage through technology. gap’s remote, integrated engineering teams use end-to-end solutions to innovate and align with your business goals. we have 600+ english-speaking engineers based in latin america and approximately 20 u.s.-based engineers. with some of the highest customer satisfaction scores in the industry, gap’s focus is customer and employee success. gap is a woman-owned company headquartered in austin texas. we are a values-based company focused on growing our people by investing in education, onsite english classes and training in the latest technologies, including ai, data analytics and machine learning. our goal is to provide solutions for our customers that help them achieve critical business outcomes, while enabling our gapsters and our communities to attain long-term success. summary we are looking for a senior android mobile engineer to join our mobile engineering team and contribute to the development of scalable, high-performance, and user-friendly android applications. in this role, you will take ownership of designing, building, and maintaining mobile solutions that deliver exceptional user experiences. as a senior engineer, you bring extensive hands-on experience with android technologies, strong technical expertise, and a collaborative mi...
Contamos con un equipo sólido y robusto de consultores especializados en búsqueda y selección de personal, así como en consultoría en diversos temas asociado al talento humano en múltiples sectores y países, garantizando de esta manera la prestación de un servicio oportuno y resolutivo a cada una de las empresas que nos confían la selección y/o el entrenamiento de sus profesionales. actualmente sumamos más de 10 años de experiencia en el manejo de procesos, tanto individuales como masivos, a nivel local y regional. job description leading company in the energy sector is seeking an electrical engineer who specializes in motors and generators to join the company's consulting services department (csd), electrical engineering division (eed). eed is responsible to provide technical support in the development of new processes, equipment or techniques, facility designs and solutions to unusual operating and maintenance problems. as an electrical engineer, your primary role is to initiate or conduct special studies for improving facilities or operation, provide specialized technical service in recognized engineering fields, and act as a consultant on complex engineering issues and designs related to rotating electrical machines. key responsibilities provide general engineering consultations in the area of motors & generators to field operations such as refineries, gas plants, terminals, as needed. write company procedures and best practices in area of expertise. provide consultation and reviews for capital project developments reviewing engineering design packages. attend pro...
The role: reporting to the manager of solutions, you will support sales teams during the sales cycle as a facing position, to provide consultative technical support, and craft solutions that meet customer requirements and expectations. you will be responsible for: understanding customer needs and challenges, being an active participant in the sales process from the technical perspective. conducting sessions, assessing needs, and developing alternatives in order to develop customer industry and application-specific solutions. determining and understanding prospective clients’ critical business issues to demonstrate software capabilities as the best possible solution to their business. creating strong recommendations, proposals, and scope of work documents for consulting engagements while also identifying critical dependencies & gaps. working with customers and advising on the relevant solutions and services to establish a credible value proposition. working with sales teams to identify qualified and business opportunities and also execute campaigns and plans together. the requirements: b.s. in chemical engineering. 5+ years of experience using process models for refining units, simulations, and real-time optimization. refining apc (advanced process control) experience with dmc plus or dmc3 is an advantage. desirable experience in consultancy, presales, or professional services. a problem solver with excellent analytical skills and the ability to transform customers’ requirements into concrete business solutions. strong business acumen capable of i...
Who we are at kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. so why work at kyndryl? we are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. the role cloud operations leader are the key link between kyndryl and our clients. you’re in a technical leadership role, uniting and guiding stakeholders from clients, governance, and project executives to delivery and sometimes even the vendors who work with the client. you’ll be there from the start of a project — understanding what’s needed and figuring out the best technical solution. and you’ll be there at the finish, delivering the right product on time and within budget. as an cloud operations leader, you’ll draw upon the full breadth of your talent and experience. this is a technical leadership role, so we want you to bring your vision, knowledge, and leadership to each project. to the client, you’re the subject matter expert – consulting early, gathering inputs, understanding what they need from our solution. you define what kyndryl can do to meet this solution. you design the best solution for the job. and finally, you’re the tech leader for implementation. at kyndryl we support all major cloud platforms, so you’ll get the chance to use everything you know – and then some. you’ll also become expert at knowing when and how to call on other smes outside your wheelhouse. thinking your way around pre-existing limitations wil...
Colombia new technologies and digital transformation consultant bogotÁ bogotá / graduate / number of vacancies: 5 you will be working in key projects for leading organizations in it strategy and governance (strategic it plans, it servicing , project management office (pmo), transformation, organization and efficiency, etc.), implementation of specialist technologies for digital transformation (architecture definition, big data, solutions development, tool implementation, etc.) and risk and regulatory management (cybersecurity, data quality and data governance, etc.) requirements final year students from disciplines relating to computer science, telecommunications engineering or other it degrees. solid academic record. get up and go attitude, maturity, responsibility and strong work ethic. knowledge of other languages is desirable. postgraduate studies and/or specialized courses are an asset. advanced user of programming languages, databases and software engineering techniques. strong ability to learn quickly. able to integrate easily into multidisciplinary teams. we offer the best environment to develop talent we offer you the possibility to join a firm that provides all you need to develop your talent to the fullest: working in the highest-profile consulting projects in the industry, for the largest companies, leaders of their respective markets, alongside top industry management as they face challenges at the national and global level, as part of an extraordinary team of professionals whose values and corporate culture are a benchmark for the in...
I started my journey with a strong it background, traveling across europe and asia, before stepping into the world of recruitment in 2018 as an it recruiter. today, i lead my own agency, backed by an incredible team of freelance recruiters. 🚀 join our network! we’re always open to welcoming new talent into our growing community. 🤝 global partnerships, strong workforce together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! join an award-winning, multi-licensed broker offering online cfd trading across various asset classes. we are looking for a farsi-speaking business development manager to expand our global client network and drive new business growth. 🚀📈 📌 location: remote (global) 📄 employment type: full-time 💰 remuneration: competitive base salary + commission 🏦 industry: online cfd trading (fx, crypto, oil, metals, shares, indices) 🔹 key responsibilities: ✔ develop and maintain strong client relationships ✔ identify new business opportunities and expand market presence ✔ negotiate and close deals to achieve sales targets ✔ conduct market research and provide insights for business growth ✔ collaborate with cross-functional teams to enhance client experience ✔ represent the company and promote our trading products and services 🔹 candidate requirements: ✅ fluent in farsi (c1) & english (c1) (both written & spoken) ✅ proven portfolio of active fx clients and ability to rapidly expand the network ✅ 3-4 years of experience in forex/cfd trading...
Location: bogotá, colombia (hybrid) only resumes in english will be considered. telesign connects, protects and proactively defends companies, customers and the digital interactions between them. with powerful ai that delivers identity with speed, accuracy and global reach, we enable continuous trust. empowering companies to transact, communicate and engage with their customers free of fear, continuous trust makes the promise of the digital economy possible. the sr. operations analyst works to make sure that our customer-facing teams have the resources, process, and data they need to do their jobs effectively and efficiently as they strive to build strong external relationships, create best-in-class experiences for our points of contact, and ultimately retain our customers. in this role, you’ll work with team leaders to build out process, take on strategic projects, and manage reporting for critical team metrics. this is a great opportunity to get to build from scratch, to have a real impact on the experiences of our internal and external customers, and to learn from leaders who are passionate about their subject matter. key responsibilities act as a business partner to the global operations team with general business analysis that includes, but is not limited to, revenue analysis, quota planning, and performance optimization. partner with leadership on key strategic projects to help build a world class customer organization develop repeatable, scalable process to drive success as our teams grow and mature create dashboards and manage ongoing reporting needs leverage data a...
Finance & administrative intern intern english level: b1.2 company description yuxi global (powered by veritas automata) has been a leading force in empowering life sciences companies to achieve their digital goals since 2005. we specialize in providing comprehensive solutions, including turnkey enterprise-grade application development, managed development teams, staff augmentation, and strategic consulting via our veritas automata services team. with headquarters in the united states and a team of over 150 skilled it professionals located throughout north and south america, including the united states, colombia, mexico, brazil, and costa rica, we are well-positioned to meet the unique requirements of our clients. having partnered with nearly 300 clients, yuxi global has played a crucial role in advancing digital solutions for companies in life sciences. utilizing cutting-edge technologies such as microsoft azure, powerbi, .net custom development, node.js, react, and ux/ui design, we deliver impactful solutions that drive business growth and captivate audiences. job description finance & administrative internship within our company serves a dual purpose of facilitating the professional growth of individuals while contributing to the dynamic operations of our area and organization. through meaningful engagement with our teams and projects, finance & admin interns have the opportunity to explore their interests, refine their skills, and make valuable contributions to our area’s goals. our internship program is designed to foster learning, collaboration, and innovation, ultima...
Job description our purpose title and summary analyst- business transformation & revenue assurance.overview of mastercard services services is mastercard's professional services arm, focused on driving value beyond payment transactions. we harness the power of our transaction data, deep payments expertise and vast network of merchant and fi partners to offer holistic solutions to our customers. our solutions comprise consulting; data insights; marketing services; loyalty and analytics platforms; and more. discover more at insights and enablement team strives to drives smarter decisions and operational excellence for services, by leveraging data and technology. about the role • as an analyst - revenue operations, you are expected to: • develop a strong understanding of our business environment • engage with key stakeholders (sales, finance, controllership, risk) and act as an internal consulting partner to understand pain-points related to their business model and operational processes • drive quality and revenue assurance program to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps • become a process sme in the centralized team to institute quality checks across business operations lifecycle (order to cash) • develop appropriate documentation sops, process flows, user journey maps etc. • support workstream leads in successful implementation with disciplined program management and change management efforts, in collaboration with key stakeholders • monitor process kpis and drive continuous efficiency improvements using syst...
Job description the senior sourcing manager is a key role to support and enable global and regional category leaders and their strategies. as a sourcing lead, you are accountable for developing sourcing and negotiation strategies to deliver sustainable results across certain product and corporate professional services categories by identifying new opportunities for value and process improvement. you will need a strong sense of urgency and the ability to succinctly frame issues and alternatives to drive decisions forward. this role will report to the site director while also receiving strategic category guidance from the global team. • in professional services, this role will lead consulting services engagements, regional cross-over projects and multiple cross- functional business partners to include corporate finance, risk, and legal. • for corporate services, this role will lead initiatives supporting the function responsible for facilities, security, real estate to include construction to enable supply market solutions for various business needs. • for product, client and travel, this role will manage engagements that could include event logistics, call centers, concierge or insurance services. responsibilities support the global category team with the development of requirements, include a formal evaluation process to prioritize quality, cost, service, technology, and environmental requirements; future technology roadmaps, breakthrough goals; strategy includes benchmarking (to determine world-class levels) and internal & external gap analysis utilizes strategic sourcin...
About dialectica dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe’s fastest-growing companies by the financial times for 5 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. for more information, visit: https://www.dialecticanet.com/ about the role as an associate in the client service team, you will act as a knowledge broker between our clients and industry experts. your role is to partner with our clients to understand their knowledge gaps and identify experts with the most relevant experience and knowledge that can address them. one day you could be connecting a private equity firm with experts to better understand the sub-saharan african telecommunications market, while the next day assisting a strategy consultancy looking into the growth outlook for solar energy in the middle east. you will need to think critically and fast, conduct high-level re...
The amazon web services professional services (proserve) team is seeking an experienced delivery practice manager (dpm) to join our proserve shared delivery team (sdt) at amazon web services (aws). in this role, you'll manage a team of proserve delivery consultants while supporting aws enterprise customers through transformative projects. you'll leverage your it and/or management consulting background to serve as a strategic advisor to customers, partners, and internal aws teams. as a dpm you will be responsible for building and managing a team of delivery consultants and or engagement managers working with customers and partners to architect and implement innovative solutions. you’ll routinely engage with director, c-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. you’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. as a dpm you are primarily focused directly or through their teams, on understanding and defining business outcomes for customers by building trust, identifying applicable aws professional services offerings, and creating proposals and sow’s. your experience gained leading teams within the technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. possess...
This is a remote position. role name: government liaison & administrative assistant schedule: 40 hours a week, monday to friday 8am to 5pm with 1 hour of unpaid break client timezone: pst client overview join a dynamic and growing technical consulting firm that’s making a real impact in the industry. this innovative company works closely with government agencies and regulatory bodies, providing specialized technical expertise and consultation services. as a small but ambitious firm, they offer a collaborative environment where every team member’s contribution directly influences the company’s success and growth trajectory. you’ll be working with a forward-thinking leadership team that values quality work, professional development, and building strong relationships with key stakeholders in the government sector. job description this is an exciting opportunity to become the vital communication bridge between a thriving technical consulting firm and us government agencies. you’ll play a strategic role in facilitating important business relationships through professional outreach and administrative coordination. this position offers the perfect blend of structured communication work and administrative support, where your excellent phone skills and attention to detail will directly contribute to the company’s continued expansion. you’ll enjoy the autonomy of remote work while being an integral part of a team that’s positioned for significant growth in the technical consulting space. responsibilities conduct professional phone outreach to us government agen...
I started my journey with a strong it background, traveling across europe and asia, before stepping into the world of recruitment in 2018 as an it recruiter. today, i lead my own agency, backed by an incredible team of freelance recruiters. 🚀 join our network! we’re always open to welcoming new talent into our growing community. 🤝 global partnerships, strong workforce together with our global partners, we are committed to finding the best candidates and building a powerful workforce for our clients! join a leading global tech company in the igaming sector as a surveillance operator and play a critical role in ensuring secure, fair, and efficient gameplay across live gaming studios and platforms. this is a unique opportunity for professionals with a strong eye for detail and a passion for compliance and performance optimization. location: bogotá, colombia employment type: full-time industry: igaming / live casino languages: english (c1) compensation: base salary + performance-based bonus 🎯 responsibilities: 🎯 review and verify incidents reported by studio personnel, ensuring fast and effective resolution 📋 prepare comprehensive reports related to disciplinary action or staff performance reviews 🛡️ operate and monitor advanced security systems to maintain surveillance coverage 🕵️ evaluate and test online gaming surveillance software for functionality and issues 🤝 collaborate closely with qa and development teams to resolve technical problems 📝 create and maintain detailed logs of activities, incidents, and system tests 👁️ monitor p...
Description about dialectica dialectica is a leading b2b information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions. driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. dialectica has been recognized as one of europe’s fastest-growing companies by the financial times for 5 years in a row, a top employer for recent graduates by the career directory in canada and a best workplace. we believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: accelerate the shift to a prosperous society by empowering better decision-making. for more information, visit dialecticanet.com what are we looking for? as we build and scale the global organization at dialectica, we are always eager to connect with experienced strategy professionals who can enhance and strengthen our leadership team. we are seeking inspirational leaders with a strong track record of successfully growing businesses, business units or products. whether your background is in commercial roles, consulting and advisory or entrepreneurship, or you're a specialist in a particular domain, we’re interested to speak with you. if the idea of playing a key role in driving dialectica toward our vision of becoming the #1 player in the insights market excites y...
Description: mercer is a global consulting leader in talent, health, retirement, and investments. we help clients around the world advance the health, wealth, and careers of their most vital asset - their people. in mercer we have an open opportunity for the following position based in bogotá, colombia: international consulting what can you expect? be part of marsh mclennan team, a global leader in risk, strategy, and people. lead client meetings and serve as a liaison between global client & local brokerage teams. develop a strong understanding of global health and welfare benefit products, services, technical tools, and vendor/carrier markets. what’s in it for you? access to study platforms. life insurance. personal accident insurance. health insurance christmas bonus. internet allowance. day off for december holidays. half day off birthday. flexible benefits. we will count on you to: support the execution of client benefit strategy by implementing global benefits management appointments and ensuring client satisfaction with underlying services. support monitoring of client employee benefit programs around the world by providing aggregate tracking and reporting to brokers/clients and internal management teams. facilitate the resolution of delays/issues. develop action plans for tasks at risk. develop and document process solutions for various health and benefits operational tasks. includes designing process workflows and establishing best practices. responsible for process execution and ensuring all standard procedures, tools, technology systems and controls are being fol...
Job description mission description as a business developer for littlebig connection you will be in charge of opening new customer accounts: build and establish your list of target customers, develop your own customer portfolio via email, phone and social networks, present the solution to the different targets and have it adopted, collaborate with growth team in order to identify potential cross-selling opportunities in your customer portfolio. community acquisition and customer account growth you will develop your own community of external partners to address your customers’ requirements and grow your business scope: activate, develop and retain a community of partners (freelancers, consulting firms, recruitment firms, staffing agencies, partners, etc), ensure the match between the requirements of your customers and the providers’ proposals (from recruitment to payment), maintain a good business relationship with your partners and your customers, follow all current projects in your scope, manage the financial aspect of your profit centre. profile requirement: 0 to 2 years in a business development position or as business manager in an it services company (staffing agency, consulting firm…) graduated with a bachelor’s or master’s degree interest for working in a digital / new technologies environment you want to evolve in a start-up/scale-up environment, strong experience and liking for b2b prospection and business development strong communication in professional english and spanish is mandatory, french is a plus intrapr...
Overview the primary role of the customer success engineer (cse) position is to build relationships with new and existing customers by project managing their on boarding to the product, providing best practices, technical and customer support, and user training on the application. quorum has built its reputation in the industry offering an exceptional level of support to customers. an ideal candidate is technically savvy with excellent communication skills, project management experience, and knowledge of the upstream oil and gas industry. the cse is responsible for client consulting, new customer implementation, project management technical troubleshooting, customer support and new user training. the customer success engineer, level i provides initial front-line software support for on demand accounting (ogsys on demand) customers at quorum software. responsibilities onboards existing clients converting to ogsys on demand from our current product, ogsql, as well as new ogsys clients. handles initial case intake both over the phone and through email. performs first line triage support for ogsys on demand clients answering basic questions and assisting clients navigate the system. interacts with customers to provide and process information in response to inquiries, concerns, and requests about products and services. escalates more complex inquires to tier 3 support. informs support leadership of potential client issues and problems early to ensure they receive proper attention. documents and maintains all client information in salesforce to include recording all calls, emails...
Description: we are seeking a talented individual to join our team at marsh mclennan. this role will be based in bogotá. this is a hybrid role that has a requirement of working at least three days a week in the office. as an account representative, you will provide seasoned support to account managers, ensuring a high level of client satisfaction by reviewing insurance contracts and responding to client inquiries. you will strengthen and maintain relationships with clients and client teams, driving growth and retention through exceptional service. we will count on you to: strengthen and maintain relationships with clients and client teams to provide best-in-class service and drive growth and retention. administer routine tasks as part of the annual renewal cycle, ensuring all client needs are met timely and accurately. monitor and report on the status of client deliverables and outstanding items. work with operations and business to ensure timely delivery of policies, endorsements, audits, extensions, and cancellations to clients. collaborate with the client onboarding team to coordinate onboarding activities for new clients, ensuring a smooth transition and integration of services. respond directly to difficult client questions and requests, soliciting assistance from front office colleagues as needed. what you need to have: 2 years of experience in account management, customer service, customer support, administrative assistant or a related field.(flexible but some experience with client management) associate´s or bachelor’s degree. must be fluent in english (spoken and w...
Accenture es una compañía global líder en servicios profesionales con una amplia gama de soluciones en estrategia y consultoría, tecnología y operaciones, capacidades digitales, brindando un servicio integral a nuestros clientes para que alcancen su máximo rendimiento. estamos buscando un/a consultor/a sap sd con inglés avanzado para formar parte de nuestro equipo de accenture technology. ¿qué buscamos y qué necesitas? profesional en ingeniería de sistemas o carreras afines más de 4 años de experiencia inglés avanzado experiencia en proyectos de implementación end to end experiencia en s4 hana rise (deseable) ¿por qué sap en accenture? somos los primeros en colaborar con sap para desarrollar su paquete de software empresarial de sap s/4 hana y cx, el programa de mayor alcance en nuestra relación de más de 40 años. nuestro equipo ha ganado más de 100 premios sap en los últimos cinco años. hemos ayudado a más de 125 clientes sap a migrar a la nube pública. forrester nos reconoce como líder entre los proveedores de servicios sap; gartner en el cuadrante mágico para servicios de aplicaciones sap a/4 hana en todo el mundo y idc como líder mundial en servicios de implementación sap de próxima generación. tenemos 47 sap pinnacle awards, más que cualquier otro integrador de sistemas. podrás evaluar, planificar y ofrecer procesos personalizados para las nuevas soluciones y tecnologías en la nube de sap. desde hojas de ruta digitales y casos empresariales hasta transformaciones funcionales y sectoriales. utiliza el pensamiento de diseño, el desarrollo ágil y las últimas tecnologías y...
Consulting sales executive adwise corporate advisory is a leading regional consulting firm specializing in human capital, process innovation, financial advisory, and outsourcing solutions. with over 20 years of experience delivering successful projec...
Adwise corporate advisory is a leading regional consulting firm specializing in human capital, process innovation, financial advisory, and outsourcing solutions. with over 20 years of experience delivering successful projects across the americas and ...
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