Account manager job summary the account manager will serve as the primary point of contact for our clients, ensuring they receive maximum value from our saas solutions. this role focuses on building and maintaining strong relationships with customers, driving user adoption, resolving issues, and identifying opportunities for upselling and cross-selling. about rebelmouse rebelmouse is the always-modern saas cms where more than 100 enterprise brands and media companies grow their digital audience. websites running on rebelmouse serve more than half a billion page views per month, and that’s not counting distribution to other platforms like social media! we blend product and strategy together to move the needle where it matters most to increase traffic, loyalty and revenue our people our fully-distributed team lives in 28 countries around the world, and proud to be a majority female tech company. led by andrea breanna, our mexican-american, gender fluid founder and ceo, we are a very safe, positive and loving environment where diversity matters. we enjoy interesting tasks and strong challenges, value a sense of humor and strive for life balance. key responsibilities: - build and maintain strong, long-lasting client relationships. - act as the main point of contact for clients, handling their inquiries and resolving any issues that arise. - ensure successful product adoption by understanding client needs and offering tailored solutions. - collaborate with cross-functional teams (sales, product, customer success, operations & service delivery) to deliver excep...
Account manager job summary the account manager will serve as the primary point of contact for our clients, ensuring they receive maximum value from our saas solutions. this role focuses on building and maintaining strong relationships with customers, driving user adoption, resolving issues, and identifying opportunities for upselling and cross-selling. about rebelmouse rebelmouse is the always-modern saas cms where more than 100 enterprise brands and media companies grow their digital audience. websites running on rebelmouse serve more than half a billion page views per month, and that’s not counting distribution to other platforms like social media! we blend product and strategy together to move the needle where it matters most to increase traffic, loyalty and revenue our people our fully-distributed team lives in 28 countries around the world, and proud to be a majority female tech company. led by andrea breanna, our mexican-american, gender fluid founder and ceo, we are a very safe, positive and loving environment where diversity matters. we enjoy interesting tasks and strong challenges, value a sense of humor and strive for life balance. key responsibilities: as account manager, you will be responsible for driving success for our customers with the rebelmouse platform and helping customers achieve their goals. you will set digital strategies for your assigned customers, considering their specific requirements and articulate their needs in collaboration with the engineering and development team. you are going to collaborate with your team daily over asyn...
Account manager job summary the account manager will serve as the primary point of contact for our clients, ensuring they receive maximum value from our saas solutions. this role focuses on building and maintaining strong relationships with customers, driving user adoption, resolving issues, and identifying opportunities for upselling and cross-selling. about rebelmouse rebelmouse is the always-modern saas cms where more than 100 enterprise brands and media companies grow their digital audience. websites running on rebelmouse serve more than half a billion page views per month, and that’s not counting distribution to other platforms like social media! we blend product and strategy together to move the needle where it matters most to increase traffic, loyalty and revenue our people our fully-distributed team lives in 28 countries around the world, and proud to be a majority female tech company. led by andrea breanna, our mexican-american, gender fluid founder and ceo, we are a very safe, positive and loving environment where diversity matters. we enjoy interesting tasks and strong challenges, value a sense of humor and strive for life balance. key responsibilities: as account manager, you will be responsible for driving success for our customers with the rebelmouse platform and helping customers achieve their goals. you will set digital strategies for your assigned customers, considering their specific requirements and articulate their needs in collaboration with the engineering and development team. you are going to collaborate with your team daily over asyn...
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