[H519] | CUSTOMER SUPPORT SPECIALIST - LATAM SHIFT WITH

We’re **reloadly**. we provide payment apis for airtime, digital gift cards and digital goods and services built for developers to experiment at scale. our **mission **is to fuel mobile payments around the world, and we couldn’t do this without hiring the best people. we’re a group of hard-working overachievers who are deeply focused on building the future of mobile payments via apis for our b2b users across the globe, for any use case. we’re a tech startup company at heart, while competing within a multi-billion industry we aim to remain agile and scrappy along our journey with our day one approach. **culture**, where we default to trust, transparency, embrace feedback, and act like owners. second, we expect all employees to **commit **to our mission-focused approach to our work. finally, we seek people who are **excited **to learn about the future of payment apis, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. **about the role** we are currently seeking a technical support engineer based in apac with mandarin and english and experience supporting a global company. a career with reloadly provides invaluable experience in an exciting and rapidly expanding market and an opportunity to be part of a global company with customers worldwide and a workforce that includes people of different nationalities. this role will report to the tech support lead. **important note: this is a rotating shift position: during the month, you will work the morning, afternoon and night shifts, as well as at least one weekend per m...