**redvalley**, the fast-growing company in medellín, is looking for a talented, and strategic, **on-site insurance specialist** to join one of our healthcare divisions. you will be responsible for managing the insurance claims process, verifying patient benefits, and obtaining prior authorizations for medical procedures and treatments. your work will ensure that our patients receive the necessary care while maintaining compliance with insurance policies and maximizing reimbursement. we have partnered with one of the biggest **cardiovascular medicine and interventional cardiology** specialized clinics in florida that focus on providing top-notch experience to our patients with a definite empathetic approach and understanding of the situations they are going through. **what you'll do**: - engage in meaningful insurance discussions with clients - speak with patients virtually to explain the benefits of their coverage based on the treatment plan recommended - provide exceptional customer service and build strong patient relationships - review chart documentation to ensure the patient meets medical policy guidelines - prioritize incoming authorization requests according to the urgency and full cycle of referrals - obtain authorization via the payer website or by phone and follow up regularly on pending cases - initiate appeals for denied authorizations - respond to clinic questions regarding payer medical policy guidelines - contact patients to discuss authorization and insurance status - other duties as assigned, aligned with the job responsibilities **what you...
**redvalley**, the fast-growing company in medellín, we're on the lookout for a dynamic and forward-thinking **customer support** to join our exciting venture with **zivoe**. teaming up with a cutting-edge decentralized credit protocol, zivoe is at the forefront of transforming high-interest consumer lending on a global scale. with a noble mission to make affordable credit accessible to all, especially those overlooked by traditional banking systems, zivoe leverages the revolutionary potential of cryptocurrency and blockchain technology. be part of this groundbreaking movement and help shape a more inclusive financial landscape with us! **what you'll do** - assist with account-related issues such as balances, transactions, and settings adjustments. - ensure customers have a seamless experience navigating their accounts. - identify and escalate complex issues to relevant departments. - collaborate on problem-solving to address customer concerns efficiently. - collect customer feedback to improve service delivery. - maintain up-to-date knowledge base and training materials. **what you'll bring to the team** - strong spoken and written english c1+ - 1+ years of experience in customer service - experience in handling account-related inquiries, financial/collections, or app-related industries is preferred. - strong oral and written communication skills - ability to multi-task efficiently and effectively - highly detail-oriented. **we offer you** - opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. - flexi...
La compañía redvalley, líder en crecimiento y innovación en medellín, busca un agendador de citas bilingüe con experiencia previa en servicio al cliente y/o llamadas frías. el objetivo es incorporar a este talento como una pieza clave para el crecimiento y mantenimiento de nuestra cartera de clientes. responsabilidades familiarizarse con los detalles esenciales de nuestros productos y servicios para un desempeño eficiente. realizar y recibir llamadas a/de clientes potenciales utilizando las herramientas e información proporcionada por la empresa. aceptar llamadas de posibles clientes a medida que surjan. programar una consulta (appointment) entre el posible cliente y un representante de ventas. llevar un registro detallado de las llamadas, incluidas las que no fueron atendidas. intentar contactar a clientes potenciales con los que no ha podido contactar. informar al gerente de las quejas recurrentes relacionadas con el producto que ameriten atención. requisitos experiencia previa en cargos de servicio al cliente, cold calling, collections de 6 meses mínimo. inglés avanzado c1 (85% mínimo). orientación a los resultados y al cliente. excelentes habilidades verbales, escritas e interpersonales (en inglés). excelentes habilidades de escucha y atención al detalle. etiqueta telefónica excelente. persuasivo y colaborativo. tipo de puesto: tiempo completo....
Help companies creating brands, digital products, and services that users fall in love with. design stunning websites, mobile applications, and ecommerce platforms that offer a great experience and convert. ui designers play a crucial role in the ambitious digital product studio projects for different clients. **responsibilities** optimize existing user interface designs test for intuition and experience communicate with clients to understand their business goals and objectives combine creativity with an awareness of the design elements create prototypes for new product ideas overall conceptualization and design of visual elements across different digital platforms **other requirements** proven ui design skills with a strong portfolio proficiency in photoshop, illustrator, adobe xd, figma, or other visual design and wire-framing tools excellent visual design skills with sensitivity to user-system interaction ability to present designs and sell solutions to multiple stakeholders. ability to solve problems creatively and effectively up-to-date with the latest ui trends, techniques, and technologies....
Job description the legal executive assistant will provide essential support to the ceo and founder of the law firm, during and in-between legal cases. he/she provides both traditional administrative and legal support. **some of the responsibilities include**: perform legal research specific to the case currently being worked by gathering information in an organized manner and present it to the managing attorney. provide administrative support (this includes organizing schedules, arranging meetings, and setting up travel arrangements). write legal reports based on the data gathered from research and initial interviews. organize and track case documentation maintain legal databases use external legal databases as needed to gather more data for the cases. **additional skills** c1 english level p.i (personal injury) experience is a plus organization skills communication skills legal background is highly valued...
Creation and administration of templates wordpress or shopify - modify and create wordpress or shopify templates - manage and configure wordpress or shopify templates - create components in react (optional) - layout and create custom sites - propose and help in the improvement of the creation of sites - creation of components and websites **additional requirements (specific knowledge) skills**: wordpress - shopify - php - javascript - html - css opcionales: react - sass...
Legal intake specialists receive and qualify new and prospective clients for a law firm. they are responsible for managing the process of onboarding new clients and evaluating incoming streams of claims and potential clients both on the phone. a legal intake specialist works with lawyers to schedule meetings, coordinate screening surveys and give the customers the best phone experience. **some of the responsibilities include**: evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard set appointments for potential clients that meet the firm's criteria to keep lawyers’ schedules organized and grow caseload supervise new client onboarding and current client files through data entry and paperwork collection to ensure the cases are managed efficiently **additional skills and requirements** previous experience in customer service law background is highly valued c1 english level p.i (personal injury) experience is a plus communication skills great attitude...
Run the it team that initially installs a company's internal network and computer systems. analyze the company's technology needs, develop systems and software, implement hardware and software, conduct tests and maintain ongoing operations of all systems experience working in companies, call center or bpo cisco, firewall and routing. vpn, data center. administering google workspace leadership skills...
**redvalley, the coolest and fast-growing company**, is seeking an experienced **dispatcher/ logistics coordinator** to manage all aspects of logistics throughout our supply chain**. the dispatcher/ logistics coordinator** will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products, from the acquisition of raw materials to final product distribution. a successful logistics coordinator should be able to ensure efficient and cost-effective supply chain operations. you should also be able to promptly resolve distribution issues and have strong negotiation skills. **what you'll do** - overseeing all supply chain operations. - organizing and managing inventory, storage, and transportation. - analyzing and optimizing logístical procedures. - reviewing, preparing, and routing purchase orders. - negotiation of rates to ensure the best possible scenario for clients. - ensuring the safe and timely pick-up and delivery of shipments. - monitoring shipments, costs, timelines, and productivity. - addressing and resolving shipment and inventory issues. - liaising and negotiating with suppliers and retailers. - answering customer queries. **what you'll bring** - high school diploma - c1+ level proficiency of english language - 1+ years of experience in logistics management required. - have worked with refrigerated loads - excellent communication and negotiation skills. - proficiency in microsoft office and logistics software. - good management and organizational skills. - strong problem-sol...
**redvalley, the coolest and fast-growing company**, is seeking an experienced **dispatcher/ logistics coordinator** to manage all aspects of logistics throughout our supply chain**. the dispatcher/ logistics coordinator** will be responsible for organizing and providing efficient transportation and storage solutions for the entire lifecycle of our products, from the acquisition of raw materials to final product distribution. a successful logistics coordinator should be able to ensure efficient and cost-effective supply chain operations. you should also be able to promptly resolve distribution issues and have strong negotiation skills. **what you'll do** - overseeing all supply chain operations. - organizing and managing inventory, storage, and transportation. - analyzing and optimizing logístical procedures. - reviewing, preparing, and routing purchase orders. - negotiation of rates to ensure the best possible scenario for clients. - ensuring the safe and timely pick-up and delivery of shipments. - monitoring shipments, costs, timelines, and productivity. - addressing and resolving shipment and inventory issues. - liaising and negotiating with suppliers and retailers. - answering customer queries. **what you'll bring** - high school diploma - c1+ level proficiency of english language - 1+ years of experience in logistics management required. - have worked with refrigerated loads - excellent communication and negotiation skills. - proficiency in microsoft office and logistics software. - good management and organizational skills. - strong problem-sol...
Layout and program components. **skills**: react - react native - typescript - redux (thunks - saga) - expo **optional**: styled components - fastlane...
An insurance verification specialist is a healthcare professional working to ensure that patients’ health care benefits cover required procedures. he contacts a patient’s insurance company to verify coverage levels and works with individuals to educate them on their benefits information. he serves as a valued member of the healthcare team, helping patients get the medical procedures they need. **skillset needed**: - you must have experience working with insurance companies, and have extensive knowledge of different types of coverage and policies. - you must have excellent multitasking skills, with the ability to work on many projects at once. - you must be very detail-oriented and organized, to maintain accurate patient insurance records. - it’s important that you have the ability to focus and work quickly, as insurance paperwork commonly needs to be processed in a timely manner. - you must work well with others, as you’ll work as part of a health care team, striving to provide patients with the best care possible. - you must display exceptional verbal and written communication, interpersonal and active-listening skills, as well as the ability to prioritize issues and respond accordingly. - you have to manage multiple scenarios and expectations in a fast paced environment. - you are an incredibly detail-oriented person, and can display empathy and care for our clients. - you can identify and assess customer's needs to achieve satisfaction. - you have a fun and upbeat attitude and love working with people. - you are open minded to learn new techniques - you ar...
**redvalley, the fast-growing company in medellín,** is looking for an english-speaking, proactive, and strategic, _lead nurturing specialist_ to join our boutique gym fitness client. as a **lead nurturing specialist** you will specialize in lead nurturing with the goal of converting sales leads into customers. the **lead nurturing specialist** is responsible for handling all inbound traffic, converting that traffic into new leads, and providing regular reporting activities. **what you'll do** - sales to consumers, including education of services, identifying their needs, conversion, cross-selling, and up-selling. - taking and updating payment information, as necessary. - contact clients to obtain missing information or answer queries. - maintain and coordinate schedules, appointments, and calendars - coordinating and scheduling sessions with trainers and clients and adding to appropriate calendars. - commitment to constantly improving the customer experience. - maintain and update sales and customer records in crm - develop monthly sales reports. - create spreadsheets, presentations, and marketing materials. - prepare and update key sales promotion calendars and spreadsheets; track promotional spending and keep organized records of all promotional spending. - communicate important feedback from customers internally. - ensure sales targets are met and report any deviations. - stay up-to-date with new services and features. **what you'll bring to the team** - proven work experience as a sales administrator, sales support agent, or similar roles. - hands-on...
_**redvalley,**_ the coolest and fastest-growing company, is seeking an experienced _**senior prior authorization specialist**_ to join our new medical team you will be responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribing and triaging patient calls to physicians, and coordinating patient appointments/orders. **what you'll do** - review chart documentation to ensure the patient meets medical policy guidelines - prioritize incoming authorization requests according to the urgency - obtain authorization via the payer website or by phone and follow up regularly on pending cases - maintain individual payer files to include up-to-date requirements needed to successfully obtain authorizations - initiate appeals for denied authorizations - respond to clinic questions regarding payer medical policy guidelines - confirm the accuracy of cpt and icd-10 diagnoses in the procedure order - contact patients to discuss authorization status - other duties as assigned, aligned with the job responsibilities **what you'll bring to the team** - strong spoken and written english c1+ - 3+ years of experience in prior authorizations - 3+ years of experience in the healthcare industry - experience with procedure authorizations in any medical field - basic typing and keyboarding skills - strong oral and written communication skills - highly detail-oriented - basic understanding of human anatomy, specifically musculoskeletal - proficient use of cpt and i...
Design and create database - collaborate and support the team in doubts - component creation and layout - api creation and best practices - container creation in docker. **skills**: react - nestjs or (expressjs) - typescript - postgresql - redux (thunks - saga) - sass (css) - html - docker opcionales: gastby - aws - elasticsearch - terraform...
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