Job purpose: under the general supervision of the director of linguistic validation operations, to provide research and review of coa (clinical outcomes assessments) documents and other related forms as needed per customer/client requests. provide thorough investigation and detailed summary reporting of instrument profiles. provide timely response to customer/client quotation requests based upon information gathered during research process. process all requests for licensing and permissions for coa instruments. **about regulated industries** rws regulated industries is a highly specialized division of rws, a world-leading provider of technology-enabled language, content, and intellectual property services. the regulated industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as life sciences and healthcare (pharmaceuticals, medical devices, cros, healthcare companies), finance (banks, asset management companies, insurance providers, fintech) and legal (law firms, audit companies). job overview: **key responsibilities** - research prior translation projects information required in the completion of instrument summary reports. - must be innovative in approach to locate instrument information and is responsible for making a determination on what does and what does not pertain to client needs. - communicate with company customers/clients to obtain specifications and other information to provide accurate and timely quotes, to ensure their needs a...
Job purpose: the associate lv project manager works closely with the team leader and collaborates with various departments. he/she coordinates the creation of error-free, linguistically validated translations through a reiterative process of harmonization, back translation, expert review, in-country review, and cognitive debriefing. the role communicates with clients and vendors related to day-to-day items such as clarification of work to be performed, project status updates, and providing timelines for delivery. **key responsibilities** - manage client requirements, needs, concerns, production risks and requests - provide status reports on projects and serve as a primary point of contact to client on assigned projects - lead presentations educating clients about project steps, timelines, and deliverables - ensure client satisfaction by proactively seeking and offering solutions - ensure strict adherence to deadlines, budgets, and the completion of high-quality deliverables - understands and adheres to company quality management system - lead the creation of workflows and project instructions for internal teams - perform administrative duties which include project closures and folder structure maintenance - note: the above description is illustrative of tasks and responsibilities. it is not meant to be all inclusive of every task or responsibility. nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. **skills & experience** - degree in business, english, foreign language, appli...
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