Requisition id: 217636 join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. location(s): colombia: bogota: bogota scotiabank is a leading bank in the americas. guided by our purpose: "for every future...
Analyst. capital markets, corporate actions & dividend and coupon income processing join to apply for the analyst. capital markets, corporate actions & dividend and coupon income processing role at scotiagbs colombia del grupo scotiabank analyst. cap...
Id de la solicitud: 224329 programa de referido de empleados – probable pago: $0.00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs propósito el asesor de cobranzas tiene la función de garantizar el cumplimiento de las estrategias y procedimientos del área, debe realizar la gestión de cobro a las cuentas asignadas y garantizar la rehabilitación de estas cuentas para maximizar la recuperación de las cuentas reduciendo las pérdidas. dentro de sus funciones se encuentra la gestión de cobro telefónica. debe brindar a los clientes un excelente servicio y brindar soluciones coherentes a su situación financiera. así mismo debe garantizar el cumplimiento de la meta establecida tanto a nivel cuantitativo como cualitativo. el propósito general del puesto es ejecutar la gestión telefónica diaria de cobro de los diferentes productos y cuentas en mora asignados (autos, tarjetas, hipotecas, pymes, leasing y cualquier otra forma de crédito retail), con el fin disminuir los niveles de morosidad asegurando un servicio de calidad al cliente bajo los estándares de ética y profesionalismo requerido dentro scotiabank. todo lo anterior, de acuerdo con normas, políticas, procedimientos y regulación aplicable a scotiabank, asegurando altos estándares de calidad y oportunidad, velando por los intereses del banco. responsabilidades • actuar como portavoz de la cultura enfocada en el cliente con miras a intensificar las relaciones con la clientela y aprovechar las relaciones, los sistemas y los conocimientos del...
Requisition id: 230517 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose scotiabank’s global technology services (gts) technology operations is responsible for the operations engineering required to provide highly available and resilient systems. in gts enterprise data warehouse (edw), we are responsible for providing critical data platform services, following sre and data governance best practices, as well as consulting and coordinating with the bank’s technology teams to meet business expectations. accountabilities • champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. • you will be working as a production release and access management support analyst providing application and platform support. • you will be focused on the stability, security, and resilience of a set of data warehouse applications, managing incident response and recommending and implementing solutions that drive automation, problem resolution, enhance stability, and reduce recovery times. • you have a keen interest in uncovering root causes through blameless post-mortems and acting on findings. • you will interact with the product owner, business, and technology partners to maintain and prioritize the product backlog, coordinating delivery through release plannin...
Requisition id: 231412 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose we are looking for an ios developer who possesses a passion for pushing mobile technologies to the limits. this ios app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. ios programming works closely with other app development and technical teams. you will work as part of a team to ensure that the business and technical architecture of the delivered solution matches business requirements. you will be asked to take technical lead on various aspects of design, development and mentoring of resources while working with architects, developers, key business stakeholders, various technical support teams across the bank, regulatory and compliance groups, and senior leadership. the senior ios developer will be responsible for the design, development and implementation of native mobile applications for the ios ecosystem, with special focus on sdui (server-driven ui) based architectures. you will be expected to have solid experience with swift and objective-c, and understand how to use sdui to optimize dynamic delivery of interfaces from the server, allowing for greater flexibility in deploying updates and functionality. the ideal candidate should have 5+ years of ios development e...
Id de la solicitud: 231603 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs purpose contributes to the overall success of global procurement services department serving the global enterprise ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. applies knowledge of procurement best practice and general business practice to enable transactions with suppliers on scotiabank’s purchase to pay (p2p) systems that is consistent with procurement policy and procedures, and other related policies. communicates and provides education about the improved controls and efficiency gains of migrating to official scotiabank p2p technology platform(s). maintains p2p training materials on intranet sites. conducts analysis to understand the purchasing behaviors of business units and to prepare for transition of their purchasing process to a p2p technology platform (e.g., coupa). recommends and enables the purchasing and invoicing approach (e.g., email submission, csp, cxml, csv, other) that aligns to the supplier’s billing process. works with business partners (e.g., technology team) to implement selected purchasi...
Id de la solicitud: 233048 programa de referido de empleados – probable pago: $0,00 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiagbs propósito quien ocupe esta posición forma parte del equipo de gestión de credenciales de acceso, responsable de ejecutar el proceso de gestión de credenciales de acceso a todas las plataformas tecnológicas utilizadas en scotiagbs, tanto en lo referente a las credenciales básicas requeridas para la conexión de los usuarios a la red corporativa de scotiagbs como de las credenciales de aplicaciones de negocio usadas en las unidades de servicio y áreas de soporte de scotiagbs, asegurando el cumplimiento de los procedimientos establecidos y de los niveles de servicio acordados. contribuir con el logro de los objetivos de la vicepresidencia de finanzas, tecnología y operaciones y de scotiagbs, a través de la ejecución de las actividades asignadas al rol y el cumplimiento de sus responsabilidades. proporcionar a todos los usuarios de scotiagbs el más alto nivel de servicio, siempre buscando que los procesos de asignación inicial, mantenimiento y retiro de las credenciales de acceso cumplan con los estándares y lineamientos globales de seguridad y con la oportunidad requerida por los clientes. responsabilidades • formar parte del equipo responsable de ejecutar centralizadamente el proceso de gestión de accesos a la plataforma tecnológica de scotiagbs y a todas las aplicaciones y sistemas de información utilizados en las diferentes unidades de servicio y áreas de soporte ...
Requisition id: 229170 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. server side rendering backend developer the backend developer is responsible for creating and managing the server side of applications, databases and business logic, ensuring that the data flow between the server and the client works correctly. you will work as part of a team to ensure that the business and technical architecture of the delivered solution matches business requirements. you will be asked to contribute on various aspects of design and development of resources while working with architects, developers, key business stakeholders, various technical support teams across the bank, regulatory and compliance groups, and senior leadership. is this role right for you? effective design, development, integration, testing and implementation of complex business requirements. applying technological knowledge to the design of models and/or systems, formulating detailed technical designs, investigating, and recommending technical solutions, developing, and delivering applications using agile development methodologies education: bachelor’s degree or equivalent in system engineer skill set for the role 3+ years of development experience required technical proficiency in: java (17 + ) event driven architecture oauth2 junit, mockito jest npm pact, p...
Scotiabank colpatria requiere profesional senior políticas contables. perfil: profesional titulado de contaduría pública o carreras afines, deseable especialista en ifrs. objetivo del cargo: estará a cargo de mantener y difundir las políticas contables actualizadas basados en los requerimientos de las normas internacionales de contabilidad. con 5 años de experiencia laboral, preferiblemente sea en el sector financiero, además conocimiento y experiencia en ifrs. nivel de inglés 90% ciudad: bogotá...
Requisition id: 229557 employee referral program – potential reward: $0.00 we are committed to investing in our employees and helping you continue your career at scotiagbs propósito contribuye al éxito general de la banca internacional operando en scotiagbs colombia client experience centre a nivel global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. atender formalmente y en tiempo estándar los llamados de: clientes internos y externos (clientes externos del segmento masivo). resolver todas las solicitudes, consultas, aclarar dudas, entregar servicios, gestionar solicitudes de ventas y vinculación de productos cumpliendo con los slas y siguiendo los scripts establecidos por la gerencia del client experience centre. aportando un sello de excelencia y calidad en cada llamado para generar satisfacción y fidelizar a nuestros clientes en cada llamado. • cumplir con nivel de servicio en atención acorde a la importancia de cliente. cumplir con el porcentaje de tsf y abandono acumulados mes, establecido por el país cliente. • cumplir con el 100% asistencia diaria a sus turnos laborales. • conectarse puntualmente al sistema telefónico. • cumplir con el 100% de las normativas internas, políticas, procedimientos, reglamento interno de trabajo y demás pautas de conducta. • agregar valor al servicio detectando oportunidades de negocios y aumentando progresivamente la vinculación de productos de los clientes que llaman. • ...
Requisition id: 225354 employee referral program – potential reward: $0.00 we are committed to investing in our employees and helping you continue your career at scotiabank. puesto: it support analyst / it - vicepresidencia de operaciones / scotiagbs bogotá, colombia propósito brindar un soporte técnico básico y especializado para incidentes y requerimientos tecnológicos relacionados con las unidades de negocio y departamentos de gbs colombia de forma reactiva, preventiva, proactiva y predictiva. contribuir con el logro de los objetivos tanto del departamento de it como de la vicepresidencia de operaciones y de gbs colombia, a través de la ejecución de las actividades asignadas al rol y a las responsabilidades. proporcionar a todos los usuarios el más alto nivel de fiabilidad y disponibilidad de los recursos tecnológicos relacionados con equipos de computación, equipos telefónicos, dispositivos periféricos de hardware, equipos de audio/video, infraestructura de redes, servidores, así mismo las aplicaciones y el software. responsabilidades gestionar las tecnologías de la información, que incluyen y no se limitan a las plataformas de tecnología, sistemas de información, software corporativo, infraestructura de comunicaciones, canales de datos, canales de voz y equipos de cómputo, asegurando su disponibilidad y soporte. proporcionar soporte técnico relacionado con incidentes de hardware de computadores y equipos tecnológicos como computadoras, impresoras, periféricos, salas de conferencias, equipos móviles, y demás dispositivos de tecnología. proporcionar s...
Requisition id: 232142 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose contributes to the overall success of the executive administration and project support team within hr services operations in canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities • employee experience and advisory: provide expert guidance to both managers and employees on the organizational structure management and employee life cycle management / changes and foster an environment of positive employee experience • talent management collaboration: collaborate and contribute to the design and implementation of training and career development initiatives for the hr data management advisors and consultants that align with the global hr services operations direction. • effective hr information oversight: oversee the organization's hr information systems to ensure the accuracy and integrity of employee records, supporting informed decision-making across various hr functions. • insightful performance evaluation: review and assess employee performance through internal hr data management service quality process to offer valuable insights that drive employee growth, development, and improved overall team effectiveness. • tailored hr support (project and initiatives): collaborate with hrbps to implement customized hr support...
Requisition id: 230574 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose contributes to the overall success of the global technology services - enterprise process management & compliance’s it service management (itsm)’s governance, data analytics & reporting globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities: work closely with various stake holders like senior manager, team members, technology & business stakeholders. primary responsibility will be gathering, understanding & documenting the analytics requirements . providing analytical solutions using sap business objects, ssis , powerbi, etc.. perform quality assurance processes on deliverables to verify accuracy to specifications. perform deployment between environments in sap-bi & ssis platform . manage dev, qa, prod & dr bi environments. tech skills: 3+ hands-on experience with data modeling, and business requirements gathering/analysis. 3 + demonstrated experience and expertise in data management platforms,etl development (ssis), business intelligence and analytics systems (sap business objects platforms, sap analytics cloud) hands-on experience in ssis development. experience with data connections, data foundations, semantic layers, universes (...
Requisition id: 219874 we are committed to investing in our employees and helping you continue your career at scotiagbs purpose contributes to the overall success of the gbs in colombia and the countries we support globally, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. refresh data and documentation for existing clients on an ongoing basis per periodic review cycles, following the firm’s policies, standards, and procedures interacting with bankers and relationship managers to gather required information follow up with internal partners to ensure timely actions on cases requiring their input update firm systems and databases with information/documentation obtained from clients handle inquiries and ad hoc requests from internal clients, including compliance, where required produce high-quality, error-free work independently and in a timely manner, meeting expected throughput rates manage workload effectively to prioritize cases, including ad-hoc requests and projects, to meet business demands respond to change e.g. regulation changes, new business, and/or technology projects understand and keep abreast with regulatory/ tax requirements for clients in kyc support in any activities required for refresh of the global clien...
Id de la solicitud: 213696 estamos comprometidos a invertir en nuestros colaboradores y ayudarles a continuar su carrera profesional en scotiatech. purpose contributes to the overall success of the international technology cca ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. champions a high performance environment and contributes to an inclusive work environment. works closely with all units within business line, business / country users and team members to understand business processes, user requirements that drive the analysis and design of quality technical solutions. participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing ( by identifying, evaluating, escalating, resolving problems and supporting other team members ), defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support. participate in the full development life cycle of business solution design and implementation by analysis, and accurately and clearly defining user requirements, assisting in the de...
Requisition id: 227657 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. propósito contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nivel global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. responsabilidades 1. asumir toda la responsabilidad de proporcionar a los clientes una experiencia profesional, cortés y positiva sobre una base constante mediante el descubrimiento de las necesidades, proporcionando, información y soluciones precisas bien informado y cumplimiento de los compromisos: asistir con precisión los problemas del cliente dentro de los límites de autoridad aprobados o refiriendo al cliente a la fuente apropiada como se describe en las normas y procedimientos de resolución de quejas del banco. reconocer y actuar sobre las oportunidades de negocio para la retención y el refuerzo de la relación del cliente con el banco a través de la aplicación del modelo de la experiencia del cliente. 2. proporcionar a los clientes excelentes niveles de servicio dentro de los parámetros del entorno de contact center por medio de la gestión eficaz de la carga de trabajo y mantenerse disponible de forma activa para recibir solicitudes de los clientes: mantener archivos pendientes y tomar las medidas adecuadas para resolver los archivos de las áreas de responsabilidad que incluye...
Requisition id: 230574 thanks for your interest in scotiagbs, the best campus in bogota. join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. purpose contributes to the overall success of the global technology services - enterprise process management & compliance’s it service management (itsm)’s governance, data analytics & reporting globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. accountabilities: work closely with various stake holders like senior manager, team members, technology & business stakeholders. primary responsibility will be gathering, understanding & documenting the analytics requirements . providing analytical solutions using sap business objects, ssis , powerbi, etc.. perform quality assurance processes on deliverables to verify accuracy to specifications. perform deployment between environments in sap-bi & ssis platform . manage dev, qa, prod & dr bi environments. tech skills: 3+ hands-on experience with data modeling, and business requirements gathering/analysis. 3 + demonstrated experience and expertise in data management platforms,etl development (ssis), business intelligence and analytics systems (sap business objects platforms, sap analytics cloud) hands-on experience in ssis development. experience with data connections, data foundations, semantic layers, universes (udt) and info...
Importante empresa solicita personal para campaña scotiabank colpatria , minimo 3 meses de experiencia certificable en call center en ventas preferible venta en caliente 100% horarios de lunes a sabado lugar en chapinero, contratacion inmedianta interesados enviar hoja de vida con foto y experiencia al wsp 322793070 o al email...
Press tab to move to skip to content link select how often (in days) to receive an alert: thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. the data science role contributes to the overall success of the fraud management group globally ensuring specific individual goals, plans, initiatives are executed/delivered in support of the team’s business strategies and objectives. ensure all activities conducted are within compliance of governing regulations, internal policies, and procedures. accountabilities - champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. - collaborate with stakeholders including operations, analytics and data science partners, as well as scotia digital and it&s; partners to identify opportunities and drive business value in reducing fraud risks by leveraging data science - leverage distributed computing tools (e.g. beam, bigquery, hive, spark) for analysis, data mining and modeling - collaborate with technology / engineering, analytics, and operational teams to deploy fraud detection and prevention models and algorithms in production across different products and channels - create and apply model validation...
Join or sign in to find your next job join to apply for the it solutions architect role at scotiabank 1 day ago be among the first 25 applicants join to apply for the it solutions architect role at scotiabank get ai-powered advice on this job and more exclusive features. requisition id: 231164 thanks for your interest in scotiatech, scotiabank's new and innovative technology hub in bogota. join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment, where we’re always committed to results, in an inclusive, diverse, and high-performing culture. purpose as an architect in international banking technology, you will be in a high-impact role. the solution architect is responsible for managing a set of tasks and techniques used to work as a liaison among various stakeholders to understand the structure, policies, and operations of an organization, and to recommend technical / business solutions that enable the organization to achieve its goals. we are looking to fill our team with forward thinking individuals who embrace change, are passionate about their profession, are flexible, curious, continuous learners and who want to achieve challenging goals and have long-lasting impact on our customers and the bank. you are a hands-on architect with a result oriented and curious mindset, and deep technical skills. you will provide guidance to teams ib countries to enable effective delivery of solutions. ensuring the solution is delivery on bank standards and technology correct. accountabilities - champions a customer focused ...
**id de la solicitud**: 23310 ¡gracias por tu interés en gsglobales! nuestro grupo tiene un fuerte compromiso en promover un lugar de trabajo en donde te sientas respaldado/a por tus supervisores/as, de forma tal que asegures tu éxito y el de cada cliente. dominar y poseer la información necesaria sobre las características y productos con los que cuenta la institución, así como el manejo de los sistemas y diferentes aplicativos con el cual podrá obtener información relevante para asesorar a los clientes de forma correcta y promover cambios a los procesos existentes que permitan una mayor eficiencia en el servicio hacia los clientes externos (resuelve al primer contacto). responsabilidades principales servicio vip: atender y asesorar a los clientes vip (clientes de alto valor financiero) de la institución que se comunican telefónicamente. mantener los níveles de servicio establecidos para los clientes vip. pyme: atender y asesorar a los clientes empresariales, banca electrónica y pyme, sobre el manejo de los productos propios del segmento, brindando asesoría efectiva y atención personalizada a cada una de las solicitudes de nuestros clientes, resolviendo en una sola llamada y permaneciendo en constante actualización acerca de los productos que se ofrecen. bilingüe español / ingles - proporcionar una experiência de servicio profesional, amable, positivo y de calidad a clientes internos y externos satisfaciendo sus necesidades y construyendo relaciones sólidas y rentables. - atender y asesorar a los clientes de la institución que se comunican telefónicamente, escuch...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 223259 we are committed to investing in our employees and helping you continue your career at scotiatech. cca technology – retail digital engineering team is currently looking for a senior android developer to join the cca android team currently working on new features and enhancements to the caribbean mobile banking android application. responsibilities: - application development: design, develop, and maintain robust, efficient, and scalable android applications using java, kotlin and android sdk - code quality & reviews: participate actively in code reviews to ensure quality, performance, and reliability standards are met - issue fixes: analyze and implement fixes for defects reported in uat (jira), and for production incidents (service now) - security scans and pentests: help perform security scans (checkmarx, blackduck, now secure), and analyze and provide comments / implement fixes, as required, for critical, high, low, medium issues reported from any of the security scans, and pentests - support and mentorship: provide support during uat, nft, pentest and security scans, and coach and mentor junior android developers, fostering an environment of continuous learning and improvement - collaboration: work closely with cross-functional teams (qa, backend, product, design) to deliver end-to-end solutions - performance optimization: optimize applications for speed, stability, and scalability, proactively identifying bottlenecks and proposing soluti...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 228757 employee referral program – potential reward: $0,00 we are committed to investing in our employees and helping you continue your career at scotiatech. purpose reporting to the senior manager, ensures smooth operation of applications by addressing user issues, analyzing problems, and implementing solutions. this role involves direct interaction with users, either internally or externally, to resolve software-related challenges. accountabilities - you will provide system analysis, object oriented design / programming, technical documentation, and support for existing and new applications and systems. - you will work with project teams to refine technical requirements and provide technical design and guidance based on industry best practices. - you will perform coding, unit testing, debugging, documenting and implementing of applications and scripts. - you will participate in estimation and planning of development efforts required for various projects and enhancements. - you will maintain, support and enhance existing applications. - you will participate in production issue analysis and perform root cause analysis for production issues and implementation issues. - you will assist the product owner, solutions architect and business analysts in discovering the current system behavior and provide recommendations on improving the current system. education / experience / other information - bachelor’s degree in computer science, engineering or rel...
**requisition id**: 154937 **cost centre**: costcenter **employee referral program - potential reward**: $2,323,640.00 we are committed to investing in our employees and helping you continue your career at scotiagbs **_ propósito_** contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nível global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. el agente de servicio al cliente ofrece un servicio de calidad a los clientes internos y externos mediante la entrega de una resolución rápida, precisa y profesional a consultas por teléfono, en línea y por escrito a través del uso efectivo del modelo de experiência del cliente. la resolución incluye la culminación precisa de todas las actividades y operaciones requeridas. el agente de servicio al cliente es responsable de la profundización de la relación con el cliente mediante la identificación y discusión de la correspondencia adecuada entre las necesidades de los clientes y los productos y servicios disponibles. el titular será medido por los objetivos establecidos. **_ prácticas de ventas_** proseguir activamente las operaciones eficaces y eficientes de sus áreas respectivas, asegurándose de que los mecanismos de control diario del negocio sean suficientes, se asimilen y sean eficaces para cumplir las obligaciones con respecto al riesgo operacional, el riesgo de cumplimiento normativo, el riesgo de lavado de dinero y financiamiento del terrorismo y el rie...
**requisition id**: 152474 **cost centre**: costcenter **employee referral program - potential reward**: $2,323,640.00 we are committed to investing in our employees and helping you continue your career at scotiagbs **_ propósito_** contribuye al éxito general del banco de canadá operando en scotiagbs colombia contact centre a nível global, garantizando que los objetivos, planes e iniciativas individuales específicas se lleven a cabo o se cumplan en apoyo a las estrategias y objetivos de negocios del equipo. el agente de servicio al cliente ofrece un servicio de calidad a los clientes internos y externos mediante la entrega de una resolución rápida, precisa y profesional a consultas por teléfono, en línea y por escrito a través del uso efectivo del modelo de experiência del cliente. la resolución incluye la culminación precisa de todas las actividades y operaciones requeridas. el agente de servicio al cliente es responsable de la profundización de la relación con el cliente mediante la identificación y discusión de la correspondencia adecuada entre las necesidades de los clientes y los productos y servicios disponibles. el titular será medido por los objetivos establecidos. **_ prácticas de ventas_** proseguir activamente las operaciones eficaces y eficientes de sus áreas respectivas, asegurándose de que los mecanismos de control diario del negocio sean suficientes, se asimilen y sean eficaces para cumplir las obligaciones con respecto al riesgo operacional, el riesgo de cumplimiento normativo, el riesgo de lavado de dinero y financiamiento del terrorismo y el rie...
**requisition id**: 32394 our group has a strong commitment to promoting a workplace where you feel supported by your supervisors, in a way that ensures your success and that of each customer. el oficial de cobranzas, centro de contacto, es responsable de maximizar la recuperación de cobros en productos de créditos asignados y a la vez minimizar los costos de cobranza. el titular del puesto lleva a cabo actividades y seguimiento oportuno y eficaz de la cobranza para productos de crédito asignados en varias fases de pagos atrasados. se espera que el titular del puesto gestione llamadas de salida y de entrada para múltiples países, apegándose a la metodología establecida llevando a cabo una recuperación oportuna. el titular del puesto deberá reducir los índices de morosidad a través de una gestión eficaz, persuadiendo al cliente hacia una solución y ofreciendo soluciones de esquemas de pago adecuadas. deberán utilizar todos los recursos y puntos de venta disponibles y deberán emplear continuamente métodos de búsqueda extensivos buscando datos adicionales de los clientes, a través de la familia o referencias, apegándose a las políticas existentes. el titular del puesto deberá utilizar mucha creatividad y perseverancia en la gestión de cuentas problemáticas para obtener la cooperación del cliente, previniendo la categoría sin devengo de intereses o cancelación en libros y protegiendo el interés del banco. el titular del puesto es responsable de establecer, negociar y cumplir las metas u objetivos específicos que tendrán como resultado alcanzar altos níveles de productivida...
**cargo**:practicante - formador para crédito fácil codensa. **perfil del practicante**:estudiantes de psicología, administración de empresas o carreras afines a los procesos de formación o capacitación financiera. que cuente con habilidades de comunicación verbal y escrita. disponibilidad para realizar gestión presencial y virtual de lunes a viernes en horario de oficina (8 am a 5 pm) y sábados medio día (8 am a 12 m). **lugar de gestión**:sede centro empresarial dorado plaza en alternancia, almacenes de cadena y centros comerciales en la ciudad de bogotá. **empresa contratante**:acciones y servicios s.a.s - **cliente**:scotiabank colpatria - crédito fácil codensa. **tiempo de prácticas**:6 meses - 12 meses - 18 meses. según lo requiera el estudiante. **horas de gestión**:47 horas semanales. **auxilio monetario de practica**:$1.160.000 para practicantes de pregrado + pago de arl. **eps**:el practicante debe contar con afiliación propia a eps durante el periodo de prácticas. puede ser cotizante o beneficiario. **tipo de contrato**:contrato formativo. no tiene inconveniente si ya realizo practicas con el sena....
Contribuye al éxito general de global network engineering como tercer nivel de soporte para implementar e integrar soluciones de infraestructura de red en data centers y cloud para los países de latam (méxico, perú, chile, colombia, panamá, costa ric...
Press tab to move to skip to content link select how often (in days) to receive an alert: requisition id: 223259 we are committed to investing in our employees and helping you continue your career at scotiatech. cca technology – retail digital engine...
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