CUSTOMER SUPPORT SPECIALIST

Full-time Tiempo completo

Your dream job! customer support at fun wordpress startup do you dream of working for a startup that will help millions of people? do you have the heart of a teacher? as a customer support (also known as “happiness engineer”) you will be responsible for keeping the wheels of a growing startup turning! to love this role, here’s the type of person you are: - you’re a google spreadsheet wizard. - you’re amazing at following directions. - you’re passionate about research and helping people. - you’re incredibly organized and detailed. - you’re positive and enjoy making another person’s day. - you’re an excellent communicator who makes sure nothing slips through the cracks. - you’re a self-starter who loves taking initiative and seeing things through to completion. - you have the curiosity and desire to learn and grow your skills. - you take pride in the quality and craftsmanship of your work rather than just doing it to get it done. - you have prior wordpress experience and understand how plugins work, plugin and theme troubleshooting, etc. - you are a linguistic legend with a command of the english language so strong it would make shakespeare bow down in awe ***what you will do you are the bridge between approveme.com and our users. you are responsible for sales questions, general technical support, helping our users get to know the ins and outs of approveme.com’s wp e-signature plugin, and facilitating other tasks that are billing, user, or site-related. full time or part time, we're searching for individual freelance contractors that are available for both. our suppo...