About the role: the commercial market intelligence analyst will manage the end-to-end load process (etl) for key data provided by customer accounts to be used for critical business reporting and analytics; this position will support the global commercial sales and marketing organizations. the position will work with global based customer accounts as assigned, and cross functionally with other internal departments such as finance, operations and it as needed. this role will report into the commercial analytics team. job responsibilities: manage end-to-end external data process (etl) for assigned accounts as follows: data acquisition : collaborate with customer accounts to obtain periodic data on agreed schedule, and verify data is in loadable/usable format data staging: ensure data is properly staged, resolving load errors and verifying completeness; work with internal partners to maintain accurate data cleansing (material and account cross referencing) data loading: confirm data is loaded into all analytics and reporting systems issue resolution: work with internal partners and customers directly to resolve data issues process improvement: collaborate with internal partners and customers to identify and execute improvement initiatives and projects. examples include (but are not limited to) optimization of load timing, improved data cleansing, and process documentation. complete regular mass validations during critical period ends to ensure data accuracy / consistency integrate new accounts as assigned act as subject matter expert for external data, interfacing with analytic...
Descripción del puesto: como practicante de it en stanley black & decker, desempeñarás un papel crucial dando apoyo transversal a todas nuestras áreas con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en tecnología de la información y desarrollar habilidades esenciales para una carrera. responsabilidades clave: apoyo inventario equipos destapar equipos y cambiar partes(opcional) temas administrativos en general alistamiento equipos para envió capacidad para desconectar/reconectar estaciones de trabajo informáticas, periféricos etc. mover equipos de forma segura de un punto a otro utilizando carros y vehículos con ruedas atención de usuarios o servicio al cliente habilidades de escritura manejo de excel calificaciones: actualmente cursando una carrera técnica o tecnologica en mantenimiento de equipos de computo y redes o relacionados . fuertes habilidades organizativas y atención al detalle. excelentes habilidades de comunicación e interpersonales. capacidad para manejar información sensible con confidencialidad. dominio del paquete microsoft office (word, excel, powerpoint). deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you’ll get the unique chance to impact some of the world’s most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + decker. your ideas ...
Descripción del puesto: como practicante de recursos humanos en stanley black & decker, desempeñarás un papel crucial apoyando a nuestro equipo de rrhh con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en recursos humanos y desarrollar habilidades esenciales para una carrera en rrhh. responsabilidades clave: 1. gestionar y apoyar actividades de los equipos. 2. dar apoyo y soporte al área de nómina. 3. creación de estrategias de engagement. 4. apoyar en la inducción y capacitación de nuevos empleados. 5. colaborar en la implementación de políticas y procedimientos de recursos humanos. calificaciones: actualmente cursando últimos semestres de administración de empresas, negocios internacionales u otros similares. deseable inglés b1 o superior. fuertes habilidades organizativas y atención al detalle. excelentes habilidades de comunicación e interpersonales. capacidad para manejar información sensible con confidencialidad. dominio del paquete microsoft office (word, excel, powerpoint). deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you’ll get the unique chance to impact some of the world’s most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + decker. your ideas and solutions have the potential to reach millions of customers as we work together to write th...
Description : the regional digital marketing team at stanley black & decker is seeking a specialist, regional website content management to work on ongoing management for our global tools and outdoor brand websites. in this role they will partner with global digital and regional brand teams to bring digital and creative strategies to life online.the ideal candidate is an experienced web content administrator with proven ability in a variety of digital marketing activities and technologies. this candidate is self-motivated with strong attention to detail and an eagerness to learn new platforms. they should have experience communicating and collaborating with a variety of audiences across departments, hierarchies, and geographies within our global tools and outdoor organization. responsibilities: the specialist, regional website content management is responsible for ensuring that all content updates across the site(s) account for:proper implementation of brand standards for website content and assets.compliance with all applicable accessibility and governance standards.alignment between global strategies and regional activation plans.delivery of an optimal user experience across devices. as a member of the regional digital marketing team, they will:work on website migration initiatives with global cross-functional teams including key project elements such as content load with market rolloutsexecute special projects associated with website management and associated global digital marketing strategies and objectives.support the regions activation & execution strategies and goal...
About the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities: - kpis measured will include abandonment rate and answer time. - acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. - consistently improves and manages customer communication flow on promotions and product information. - updates, maintains, and analyzes customer - account profiles. - maintains working knowledge of all company products, services, and promotions. - assists in training new employees in addition to other duties as assigned by management. knowledge/skills/abilities: - proficient in microsoft office; excel, powerpoint, word. sap & salesforce, zendesk preferred. - interpreting kpi’s - high level of english - excellent written and verbal communication skills - ability to research answers using multiple resources to satisfy customer inquiries in a timely manner. - patience and positive attitude education/experience: - high school diploma or its equivalent required - 6 months to 1 years’ worth of experience within customer service and call cent...
Join to apply for the global digital asset management coordinator role at stanley black & decker, inc. 4 days ago be among the first 25 applicants join to apply for the global digital asset management coordinator role at stanley black & decker, inc. global digital asset management (dam) coordinator – remote come make the world and accelerate your success. it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a relentless pursuit of excellence. people who care about making things better for those who make the world. sound like you? join our top-notch team of more than 50,000 diverse and high- performing professionals globally who are making their mark on some of the world’s most beloved brands, including dewalt, black+decker, craftsman, stanley, cub cadet, and hustler. global digital asset management (dam) coordinator – remote come make the world and accelerate your success. it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a relentless pursuit of excellence. people who care about making things better for those who make the world. sound like you? join our top-notch team of more than 50,000 diverse and high- performing professionals globally who are making their mark on some of the world’s most beloved brands, including dewalt, black+decker, craftsman, stanley, cub cadet, and hustler. the job: as a global digital asset management (dam) coordinator , you’ll be part of our tools and outdoor team working as a remote employee. the dam coordinato...
Google analytics to gather external career site traffic metrics. tracking pixels to track the source of traffic to your external career site. hr data & analytics lead developer page is loaded hr data & analytics lead developer apply locations medellín, antioquia, colombia time type full time posted on posted 2 days ago time left to apply end date: july 18, 2025 (18 days left to apply) job requisition id req-1000039908 the data governance, reporting, analytics, automation, and ai team for hr at stanley black & decker is seeking a highly skilled hr data & analytics lead developer to drive innovation in data engineering, analytics, automation, management, and governance. in this role, you will design, build, and maintain scalable data pipelines and integrations to ensure accurate, secure, and timely access to hr data across the organization. you will collaborate closely with the hr technology and it infrastructure teams to deliver impactful solutions. beyond foundational data strategy, you will enhance power bi capabilities, elevate executive dashboards, and develop actionable insights for leadership. your work will empower data-driven decisions in areas such as workforce strategy, planning, compensation & benefits, talent acquisition, performance management, and employee engagement. this role requires a combination of strong technical expertise in data engineering and strategic experience working with large, cross-functional datasets. strategic focus: shape the organization’s data infrastructure strategy. develop insights that drive meaningful business outcomes. be part of a ...
Description about the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities : effectively and professionally handles all customer inquiries - calls, email, web, and fax transactions to ensure satisfaction, while supporting stanley black & decker’s key performance indicators (kpis). kpis measured will include abandonment rate and answer time. acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. consistently improves and manages customer communication flow on promotions and product information. updates, maintains, and analyzes customer profiles. maintains working knowledge of all company products, services, and promotions. assists in training new employees in addition to other duties as assigned by management. knowledge/skills/abilities: proficient in microsoft office; excel, powerpoint, word. sap & salesforce, zendesk preferred. interpreting kpi’s high level of english excellent written and verbal communication skills ability to research answers using multiple resources to satisfy customer inquiries in a timely manner. patience and positive atti...
Google analytics to gather external career site traffic metrics. tracking pixels to track the source of traffic to your external career site. data analyst - category management page is loaded data analyst - category management apply locations medellín, antioquia, colombia remote time type full time posted on posted 3 days ago time left to apply end date: july 31, 2025 (30 days left to apply) job requisition id req-1000039574 data analyst – dewalt brand/product team about us: at dewalt, we believe it takes great people to achieve greatness—people with purpose, integrity, and a drive for excellence. join our diverse, high-performing team and help us make things better for those who make the world. as part of our global organization, you’ll contribute to the success of some of the world’s most trusted brands. about the role: we are seeking a motivated data analyst to join the dewalt category management team. category management uses a market-back approach that starts with the needs of our users to inform business direction. in this role, you will support business decision-making by collecting, analyzing, and interpreting data related to our users, products and markets. you will work closely with cross-functional teams to uncover insights, identify trends, and help drive the success of the dewalt brand. key responsibilities: collect, clean, and organize data from various sources to support business analysis. analyze sales, market, and product data to identify trends, patterns, and opportunities. create reports, dashboards, and visualizations to communicate findings ...
3 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. vtex dcs program vtex dcs is a global program that prepares recent graduates to become specialists in the digital commerce industry. during the program, participants receive the most crucial knowledge and skills in high demand in the market, especially in solution architecture. lasting for 18 months, the program combines a full-time employment opportunity with a learning program that offers an innovative and unique approach provided by the eicom institute. requirements university degree or diploma from an advanced technical institute that is recognized by the ministry of education, ideally in engineering, computer science, physics or math. for this edition, your graduation date must be between june 2022 and june 2025. proficiency in written and oral english is a must; additional languages such portuguese are a plus. you must reside or have availability to work in medellín, and work in office 4 days a week. please note: vtex is not responsible for relocation costs. previous experience in ecommerce and b2b companies is preferable. programming skills can be an advantage but are not a requirement. additional information salary of cop 6,000,000 and annual bonus. in addition, you will receive benefits such as flexible work schedule, 80% discount as a language scholarship, among others. you will be working with a global team, which provides a unique opportunity for learning and develop you career. who are we looking for? we are looking for achiever...
This post links directly to the surveying job post. click to see the job post in a new tab. stanley black & decker - medellín, antioquia tipo de empleo: tiempo completo ubicación: medellín, antioquia descripción completa del empleo: teleworking from any city in colombia gis analyst make a difference for those who make the world it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a relentless pursuit of excellence. people who care about making things better for those who make the world. sound like you? join our top-notch team of 53,000+ professionals in 60 countries who are making their mark on some of the world's most beloved brands, including dewalt, craftsman, stanley, black+decker, irwin, lenox and more. what you'll do as a gis analyst, you'll be part of our tools and outdoor analytics team. you'll get to: create high quality gis applications (web maps, web apps, story maps, dashboards) using common gis techniques and cartographic best practices. employment type: permanent - full-time #j-18808-ljbffr...
The field software engineering team is the primary interface between vtex and the customer. it uses every real-time communication channel to guide the client, as each interaction is an opportunity to share ecommerce expertise. the team’s knowledge has to be one step ahead of the user’s.the team’s focus is not just advising the client on the best usage of the platform but identifying the context of the client’s requests and having in-depth knowledge of vtex capabilities applied to real business cases. about the role the field software engineer is the primary interface between vtex and the customer. technology-driven, the analyst learns the different scenarios surrounding the vtex product and develops solutions to recurring customer problems by acting through tickets and investigating the platform’s technical scenarios. engages by improving the area and especially the customer-company relationship. *for this position you are required to attend the office 4 days a week (monday - thursday), and remote work on friday. who you are you can work with multiple cross-functional groups, including business and technical teams; you have a tech & math mindset, providing simple solutions to complex problems; you have digital commerce experience (preferred); you have advanced english knowledge (preferred); you are familiar with frontend development. you are based in medellin, colombia. about vtex vtex (nyse: vtex) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter it investments and modernize their te...
️ this post links directly to the surveying job post. click to see the job post in a new tab. stanley black & decker - medellín, antioquia - , black+decker, irwin, lenox and more. what you'll do as a gis analyst, you'll be part of our tools and outdoor analytics team. you'll get to: create high quality gis applications (web maps, web apps, story maps, dashboards) using common gis techniques and cartographic best practices with a firm understanding of symbology layers, styles, layout templates, and company workflows maintain a variety of internal and external datasets within geodatabases and sql databases develop and maintain an accurate... qualifications bachelor's degree in gis, geography, computer science, or related field, ms preferred 3 years gis experience working in multifaceted organization (supply chain, retail, healthcare, government, etc.) proficiency in gis concepts and experience in esri's arcgis enterprise, arcgis pro, arcgis... additional qualities include caring about quality, a love for learning and growth, embracing innovation, and being recognized for valuable contributions. this is a permanent, full-time position. #j-18808-ljbffr...
Join to apply for the customer service representative role at stanley black & decker, inc. continue with google continue with google 3 days ago be among the first 25 applicants join to apply for the customer service representative role at stanley black & decker, inc. about the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. job description about the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities : effectively and professionally handles all customer inquiries - calls, email, web, and fax transactions to ensure satisfaction, while supporting stanley black & decker’s key performance indicators (kpis). kpis measured will include abandonment rate and answer time. acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. consistently improves and manages customer communication flow on promotions and product information. updates, maintains, and analyzes customer account profiles. maintains working kn...
The field software engineering team is the primary interface between vtex and the customer. it uses every real-time communication channel to guide clients, viewing each interaction as an opportunity to share ecommerce expertise. the team’s knowledge must stay ahead of user needs, focusing on advising clients on the best platform usage and understanding their specific business contexts with in-depth knowledge of vtex capabilities. about the role the field software engineer is the main point of contact between vtex and the customer. this technology-driven role involves understanding various scenarios related to vtex products and developing solutions to recurring customer issues through ticket investigation and technical analysis. the engineer also works to enhance customer relationships and overall service quality. *this position requires attendance in the office four days a week (monday - thursday) with remote work on friday. who you are you can collaborate with cross-functional teams, including business and technical groups; you possess a tech & math mindset, capable of providing simple solutions to complex problems; digital commerce experience is preferred; advanced english proficiency is preferred; you are familiar with frontend development; you are based in medellin, colombia. about vtex vtex (nyse: vtex) is a comprehensive commerce platform that enhances efficiency and reduces maintenance for organizations modernizing their tech stack. our pragmatic approach to composability empowers brands, distributors, and retailers with flexibility and co...
Stanley black & decker - medellín, antioquia - *teleworking from any city in colombia gis analyst make a difference for those who make the world. it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a relentless pursuit of excellence. people who care about making things better. sound like you? join our top-notch team of 53,000+ professionals in 60 countries who are making their mark on some of the world's most beloved brands, including dewalt, craftsman, stanley, black+decker, irwin, lenox and more. what you'll do as a gis analyst, you'll be part of our tools and outdoor analytics team. you'll get to: create high quality gis applications (web maps, web apps, story maps, dashboards) using common gis techniques and cartographic best practices with a firm understanding of symbology layers, styles, layout templates, and company workflows. maintain a variety of internal and external datasets within geodatabases and sql databases. develop... - permanent - full-time #j-18808-ljbffr...
Google analytics to gather external career site traffic metrics. tracking pixels to track the source of traffic to your external career site. hr data & analytics developer page is loaded hr data & analytics developer apply locations medellín, antioquia, colombia time type full time posted on posted 2 days ago time left to apply end date: july 18, 2025 (18 days left to apply) job requisition id req-1000039734 the data governance, reporting, analytics, automation, and ai team for hr at stanley black & decker is seeking a skilled hr data & analytics developer to focus on executing technical tasks in data engineering, analytics, automation, and governance. in this role, you will design, build, and maintain scalable data pipelines and integrations to ensure accurate, secure, and timely access to hr data across the organization. you will work closely with the hr technology and it infrastructure teams to deliver impactful solutions that support data-driven decision-making. your contributions will include enhancing power bi capabilities, improving executive dashboards, and developing actionable insights for leadership. this role emphasizes technical execution and collaboration to empower data-driven decisions in areas such as workforce strategy, planning, compensation & benefits, talent acquisition, performance management, and employee engagement. key responsibilities design, develop, and maintain etl/elt processes for data from multiple systems, including workday, to support data-driven decision-making. implement robust data models and pipelines optimized for reporting and analyti...
Stanley black & decker - medellín, antioquia - teleworking from any city in colombia gis analyst make a difference for those who make the world it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a relentless pursuit of excellence. people who care about making things better for those who make the world. sound like you? join our top-notch team of 53,000+ professionals in 60 countries who are making their mark on some of the world’s most beloved brands, including dewalt, craftsman, stanley, black+decker, irwin, lenox and more. what you’ll do as a gis analyst, you’ll be part of our tools and outdoor analytics team. you’ll get to: create high quality gis applications (web maps, web apps, story maps, dashboards) using common gis techniques and cartographic best practices with a firm understanding of symbology layers, styles, layout templates, and company workflows. maintain a variety of internal and external datasets within geodatabases and sql databases. develop... employment type: permanent - full-time #j-18808-ljbffr...
Descripción del puesto: como practicante de it en stanley black & decker, desempeñarás un papel crucial dando apoyo transversal a todas nuestras áreas con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en tecnología de la información y desarrollar habilidades esenciales para una carrera. responsabilidades clave: - apoyo inventario equipos - destapar equipos y cambiar partes(opcional) - temas administrativos en general - alistamiento equipos para envió - capacidad para desconectar/reconectar estaciones de trabajo informáticas, periféricos etc. - mover equipos de forma segura de un punto a otro utilizando carros y vehículos con ruedas - atención de usuarios o servicio al cliente - habilidades de escritura - manejo de excel calificaciones: - actualmente cursando una carrera técnica o tecnologica en mantenimiento de equipos de computo y redes o relacionados . - fuertes habilidades organizativas y atención al detalle. - excelentes habilidades de comunicación e interpersonales. - capacidad para manejar información sensible con confidencialidad. - dominio del paquete microsoft office (word, excel, powerpoint). - deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. we don't just build the world, we build innovative technology too. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you'll get the unique chance to impact some of the wor...
Descripción del puesto: como practicante de recursos humanos en stanley black & decker, desempeñarás un papel crucial apoyando a nuestro equipo de rrhh con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en recursos humanos y desarrollar habilidades esenciales para una carrera en rrhh. responsabilidades clave: - 1. gestionar y apoyar actividades de los equipos. - 2. dar apoyo y soporte al área de nómina. - 3. creación de estrategias de engagement. - 4. apoyar en la inducción y capacitación de nuevos empleados. - 5. colaborar en la implementación de políticas y procedimientos de recursos humanos. calificaciones: - actualmente cursando últimos semestres de administración de empresas, negocios internacionales u otros similares. - deseable inglés b1 o superior. - fuertes habilidades organizativas y atención al detalle. - excelentes habilidades de comunicación e interpersonales. - capacidad para manejar información sensible con confidencialidad. - dominio del paquete microsoft office (word, excel, powerpoint). - deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. we don't just build the world, we build innovative technology too. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you'll get the unique chance to impact some of the world's most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + deck...
The data governance, reporting, analytics, automation, and ai team for hr at stanley black & decker is seeking a skilled hr data & analytics developer to focus on executing technical tasks in data engineering, analytics, automation, and governance. in this role, you will design, build, and maintain scalable data pipelines and integrations to ensure accurate, secure, and timely access to hr data across the organization. you will work closely with the hr technology and it infrastructure teams to deliver impactful solutions that support data-driven decision-making. your contributions will include enhancing power bi capabilities, improving executive dashboards, and developing actionable insights for leadership. this role emphasizes technical execution and collaboration to empower data-driven decisions in areas such as workforce strategy, planning, compensation & benefits, talent acquisition, performance management, and employee engagement. key responsibilities design, develop, and maintain etl/elt processes for data from multiple systems, including workday, to support data-driven decision-making. implement robust data models and pipelines optimized for reporting and analytics, ensuring data quality, reliability, and security in snowflake. develop and maintain pipelines and testing automation to ensure hr data quality and integrity across multiple data sources. collaborate with hr business partners and hr coe leads to understand data requirements and deliver reliable solutions. work with technical teams to contribute to building a best-in-class data environment and technology st...
Data analyst – dewalt brand/product team about us: at dewalt, we believe it takes great people to achieve greatness—people with purpose, integrity, and a drive for excellence. join our diverse, high-performing team and help us make things better for those who make the world™. as part of our global organization, you’ll contribute to the success of some of the world’s most trusted brands. about the role: we are seeking a motivated data analyst to join the dewalt category management team. category management uses a market-back approach that starts with the needs of our users to inform business direction. in this role, you will support business decision-making by collecting, analyzing, and interpreting data related to our users, products and markets. you will work closely with cross-functional teams to uncover insights, identify trends, and help drive the success of the dewalt brand. key responsibilities: collect, clean, and organize data from various sources to support business analysis. analyze sales, market, and product data to identify trends, patterns, and opportunities. create reports, dashboards, and visualizations to communicate findings to stakeholders. collaborate with category managers, product managers, marketing, and other teams to understand business needs and provide data-driven recommendations. assist in the development and tracking of key performance indicators (kpis) for the dewalt brand. support ad-hoc data requests and projects as needed. stay up to date with industry trends and best practices in data analysis. qualifications: 2+ years of experience in a d...
About the role: the customer service representative is responsible for solving customer's questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities: - effectively and professionally handles all customer inquiries - calls, email, web, and fax transactions to ensure satisfaction, while supporting stanley black & decker's key performance indicators (kpis). - kpis measured will include abandonment rate and answer time. - acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. - consistently improves and manages customer communication flow on promotions and product information. - updates, maintains, and analyzes customer account profiles. - maintains working knowledge of all company products, services, and promotions. - assists in training new employees in addition to other duties as assigned by management. knowledge/skills/abilities: - proficient in microsoft office; excel, powerpoint, word. sap & salesforce, zendesk preferred. - interpreting kpi's - high level of english - excellent written and verbal communication skills - ability to research answers using multiple resources to satisfy customer inquiries in a timely man...
About us we believe it takes great people to achieve greatness—people with purpose, integrity, and a drive for excellence. we are part of the stanley black & decker global organization, contributing to the success of some of the world's most trusted brands. about the role we are seeking a motivated data analyst to join the dewalt category management team. category management uses a market-back approach that starts with the needs of our users to inform business direction. key responsibilities - collect, clean, and organize data from various sources to support business analysis. - analyze sales, market, and product data to identify trends, patterns, and opportunities. - create reports, dashboards, and visualizations to communicate findings to stakeholders. - collaborate with category managers, product managers, marketing, and other teams to understand business needs and provide data-driven recommendations. - assist in the development and tracking of key performance indicators (kpis) for the dewalt brand. - support ad-hoc data requests and projects as needed. qualifications - 2+ years of experience in a data analyst or similar role. - proficiency in excel and data visualization tools (powerbi preferred). - proficiency with sql or other data querying languages. - strong analytical and problem-solving skills. - collaboration and leveraging the power of team to refine analytical methodology, craft stories with data, and seek the truth of what the data is saying. - excellent communication skills, with the ability to present data clearly to non-technical audiences. - detail-...
Data analyst - dewalt brand/product team about us: at dewalt, we believe it takes great people to achieve greatness—people with purpose, integrity, and a drive for excellence. join our diverse, high-performing team and help us make things better for those who make the world. as part of our global organization, you’ll contribute to the success of some of the world’s most trusted brands. about the role: we are seeking a motivated data analyst to join the dewalt category management team. category management uses a market-back approach that starts with the needs of our users to inform business direction. in this role, you will support business decision-making by collecting, analyzing, and interpreting data related to our users, products and markets. you will work closely with cross-functional teams to uncover insights, identify trends, and help drive the success of the dewalt brand. key responsibilities: - collect, clean, and organize data from various sources to support business analysis. - analyze sales, market, and product data to identify trends, patterns, and opportunities. - create reports, dashboards, and visualizations to communicate findings to stakeholders. - collaborate with category managers, product managers, marketing, and other teams to understand business needs and provide data-driven recommendations. - assist in the development and tracking of key performance indicators (kpis) for the dewalt brand. - support ad-hoc data requests and projects as needed. - stay up to date with industry trends and best practices in data analysis. qualifications: ...
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