Join to apply for the analytics lead role at stanley black & decker, inc. join to apply for the analytics lead role at stanley black & decker, inc. get ai-powered advice on this job and more exclusive features. the analytics lead is a critical role r...
Stanley black & decker. medellín, antioquia. teleworking from any city in colombia gis analyst make a difference for those who make the world it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a rele...
Google analytics to gather external career site traffic metrics. tracking pixels to track the source of traffic to your external career site. customer service representative page is loaded customer service representative apply locations medellín, antioquia, colombia time type full time posted on posted 5 days ago time left to apply end date: august 26, 2025 (8 days left to apply) job requisition id req-1000039958 job description about the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities : effectively and professionally handles all customer inquiries - calls, email, web, and fax transactions to ensure satisfaction, while supporting stanley black & decker’s key performance indicators (kpis). kpis measured will include abandonment rate and answer time. acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. consistently improves and manages customer communication flow on promotions and product information. updates, maintains, and analyzes customer account profiles. maintains working knowledge of all company products, services, and prom...
Stanley black & decker - medellín, antioquia - *teleworking from any city in colombia gis analyst make a difference for those who make the world. it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a relentless pursuit of excellence. people who care about making things better. sound like you? join our top-notch team of 53,000+ professionals in 60 countries who are making their mark on some of the world's most beloved brands, including dewalt, craftsman, stanley, black+decker, irwin, lenox and more. what you'll do as a gis analyst, you'll be part of our tools and outdoor analytics team. you'll get to: 1. create high quality gis applications (web maps, web apps, story maps, dashboards) using common gis techniques and cartographic best practices with a firm understanding of symbology layers, styles, layout templates, and company workflows. 2. maintain a variety of internal and external datasets within geodatabases and sql databases. 3. develop... - permanent - full-time #j-18808-ljbffr required skill profession tecnología de los mensajes y la información...
What you’ll do the hr shared services analyst will be responsible for supporting key hr processes, including employee data management, onboarding, terminations, and other hr administrative tasks. the ideal candidate will have a strong interest in hr operations and a willingness to learn. this role will require collaboration across multiple teams and time zones. you’ll get to: process a wide array of hr needs including employee inquiries and hr functional processes. create and maintain accurate employee data in the hr system, ensuring compliance with company policies and data integrity standards. address confidential, complex and time sensitive data, process or service-related issues with a customer centric approach support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees. assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed. respond to employee inquiries related to hr policies, procedures, and system navigation in a timely and professional manner. collaborate with hr team members to ensure seamless execution of hr services and initiatives. document key processes and strive to find ways to optimize and streamline. maintain confidentiality and handle sensitive employee information with discretion. other duties as assigned, dependent on organizational needs and employee skills. who you are you love to learn and grow and be acknowledged for your valuable contributions. you’re not intimidated by innovation. wouldn’t it be great if you could d...
**what you’ll do** the hr shared services associate will be responsible for supporting key hr processes, including employee data management, onboarding, terminations, and other hr administrative tasks. the ideal candidate will have a strong interest in hr operations and a willingness to learn. this role will require collaboration across multiple teams and time zones. you’ll get to: + process a wide array of hr needs including employee inquiries and hr functional processes. + create and maintain accurate employee data in the hr system, ensuring compliance with company policies and data integrity standards. + support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees. + assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed. + respond to employee inquiries related to hr policies, procedures, and system navigation in a timely and professional manner. + document key processes and strive to find ways to optimize and streamline. + maintain confidentiality and handle sensitive employee information with discretion. + other duties as assigned, dependent on organizational needs and employee skills. **who you are** you love to learn and grow and be acknowledged for your valuable contributions. you’re not intimidated by innovation. wouldn’t it be great if you could do your job and do a world of good? in fact, you embrace it. you also have: + bachelor's degree in human resources or other related fields. + 1-2 years...
**sobre a função:** o representante de atendimento ao cliente é responsável por solucionar dúvidas e reclamações dos clientes relacionadas às nossas ferramentas, buscando a satisfação do cliente. ao identificar as necessidades do cliente, demonstrar empatia e usar a escuta ativa, o representante estará capacitado para tomar decisões e encontrar a melhor solução para o cliente, trabalhando em um ambiente colaborativo, onde poderá adquirir conhecimento e aprimorar habilidades interpessoais, recebendo suporte e apoiando outras pessoas. **responsabilidades específicas:** + lidar com todas as consultas dos clientes de forma eficaz e profissional - ligações, e-mails e chats - para garantir a satisfação, ao mesmo tempo em que apoia os indicadores-chave de desempenho (kpis) da stanley black & decker. + os kpis medidos incluirão tph, aht, csat, mod (momentos de satisfação), nps e outras metas da equipe definidas pela organização. + atuar como elo de ligação com os fscs e outros departamentos, conforme necessário, para defender o cliente. + atualizar o perfil do solicitante do cliente em nosso crm a cada interação. + manter conhecimento prático de todos os produtos, serviços e processos da empresa. + auxilia no treinamento de novos funcionários, além de outras tarefas atribuídas pela gerência. **conhecimento/habilidades/aptidões:** + proficiência em microsoft office; excel, powerpoint, word. zendesk é desejável. + interpretação de kpis + alto nível de português e espanhol. + excelentes habilidades de comunicação escrita e verbal + capacidade de pesquis...
The hr technology audit lead is responsible for overseeing and managing audit processes related to workday systems, ensuring compliance, accuracy, and efficiency in data management and reporting. this role requires a strong understanding of workday functionalities, audit methodologies, and regulatory requirements. **key responsibilities** + **audit management:** lead and execute audits of workday hcm to ensure compliance with internal policies and external regulations. utilise reports from azure dev ops to validate controls over the release of functionality to the production environment. provide analytical support for hr audit compliance across multiple systems and processes. identity management support, validation and collaboration with it in order to complete projects, enhancements, resolve issues, testing and communications/training. + **data integrity:** monitor and validate data accuracy within workday, identifying discrepancies and implementing corrective actions. + **compliance assurance:** ensure adherence to local, regional, and global regulatory requirements, including labor laws, tax regulations, and data privacy standards. + **reporting:** generate detailed audit reports, highlighting findings, risks, and recommendations for improvement. + **stakeholder collaboration:** work closely with both internal and external auditors to address audit findings and implement solutions. + **training and support:** provide guidance to teams on workday audit processes and compliance requirements. **required qualifications** + **experience:** minimum 2 ...
**what you’ll do** the hr shared services analyst will be responsible for supporting key hr processes, including employee data management, onboarding, terminations, and other hr administrative tasks. the ideal candidate will have a strong interest in hr operations and a willingness to learn. this role will require collaboration across multiple teams and time zones. you’ll get to: + manage and process a wide range of hr needs, including employee inquiries, hr functional processes, and monthly payroll and benefits changes. + create and maintain accurate employee data in the hr system, ensuring compliance with company policies, data integrity standards, and payroll deadlines. + address confidential, complex, and time-sensitive data, process, or service-related issues with a customer-centric approach. + support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees. + assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed. + input and report payroll benefit changes, prepare and upload payroll files, and communicate with relevant stakeholders to ensure timely and accurate payroll processing. + prepare and send monthly files to benefits providers, including details such as joiners, leavers, and opt-ins/opt-outs. + maintain absence records and distribute updated reports to insurance and benefits contacts, collaborating with hr managers as needed. + respond to employee inquiries related to hr policies, procedures, benefits, and...
The analytics lead is a critical role responsible for transforming business requirements into actionable insights through data analysis, visualization, and reporting. this position requires a strong blend of technical expertise, analytical skills, and business acumen to support decision-making and drive organizational improvements. responsible for preparation of analytics requirements and technical design working with business analysts to create analytical data models that predict and prescribe scenarios to facilitate business decisions. **key accountabilities:** + own the design and development of compelling, user-friendly dashboards and visualizations from requirements received to user acceptance. deliver tools that identify and interpret trends or patterns in complex data sets. effectively communicate these insights to support strategic decision-making and operational improvements. + participating as needed in business analyst driven business requirement sessions, ensure the requirements capture the insights and questions the business leaders are looking for. break down the requirements for your build team to deliver clear, actionable reporting solutions. + leveraging existing enterprise data, filter and “clean” data, for report usage as per best practices. + collaborating with our data preparation team, provide feedback as you identify trends, patterns, and anomalies on complex datasets that can improve the insights we are able to deliver. + evaluate existing data processes and reports for performance indicators, recommend optimizations and improve...
Job summary the data governance, reporting, analytics, automation, and ai team for hr at stanley black & decker is seeking a skilled hr data & analytics developer to focus on executing technical tasks in data engineering, analytics, automation, and governance. you will design, build, and maintain scalable data pipelines and integrations to ensure accurate, secure, and timely access to hr data across the organization. you will work closely with the hr technology and it infrastructure teams to deliver impactful solutions that support data-driven decision-making. your contributions will include enhancing power bi capabilities, improving executive dashboards, and developing actionable insights for leadership. this role emphasizes technical execution and collaboration to empower data-driven decisions in areas such as workforce strategy, planning, compensation & benefits, talent acquisition, performance management, and employee engagement. responsibilities - design, develop, and maintain etl/elt processes for data from multiple systems, including workday, to support data-driven decision-making. - implement robust data models and pipelines optimized for reporting and analytics, ensuring data quality, reliability, and security in snowflake. - develop and maintain pipelines and testing automation to ensure hr data quality and integrity across multiple data sources. - collaborate with hr business partners and hr coe leads to understand data requirements and deliver reliable solutions. - work with technical teams to contribute to building a best-in-class data environment and te...
Sobre a função: o representante de atendimento ao cliente é responsável por solucionar dúvidas e reclamações dos clientes relacionadas às nossas ferramentas, buscando a satisfação do cliente. ao identificar as necessidades do cliente, demonstrar empatia e usar a escuta ativa, o representante estará capacitado para tomar decisões e encontrar a melhor solução para o cliente, trabalhando em um ambiente colaborativo, onde poderá adquirir conhecimento e aprimorar habilidades interpessoais, recebendo suporte e apoiando outras pessoas. responsabilidades específicas: lidar com todas as consultas dos clientes de forma eficaz e profissional - ligações, e-mails e chats - para garantir a satisfação, ao mesmo tempo em que apoia os indicadores-chave de desempenho (kpis) da stanley black & decker. os kpis medidos incluirão tph, aht, csat, mod (momentos de satisfação), nps e outras metas da equipe definidas pela organização. atuar como elo de ligação com os fscs e outros departamentos, conforme necessário, para defender o cliente. atualizar o perfil do solicitante do cliente em nosso crm a cada interação. manter conhecimento prático de todos os produtos, serviços e processos da empresa. auxilia no treinamento de novos funcionários, além de outras tarefas atribuídas pela gerência. conhecimento/habilidades/aptidões: proficiência em microsoft office; excel, powerpoint, word. zendesk é desejável. interpretação de kpis alto nível de português e espanhol. excelentes habilidades de comunicação escrita e verbal capacidade de pesquisar respostas usando diversos recursos para atender às dúvidas dos...
Stanley black & decker - medellín, antioquia - *teleworking from any city in colombia gis analyst make a difference for those who make the world. it takes great people to achieve greatness. people with a sense of purpose and integrity. people with a relentless pursuit of excellence. people who care about making things better. sound like you? join our top-notch team of 53,000+ professionals in 60 countries who are making their mark on some of the world's most beloved brands, including dewalt, craftsman, stanley, black+decker, irwin, lenox and more. what you'll do as a gis analyst, you'll be part of our tools and outdoor analytics team. you'll get to: create high quality gis applications (web maps, web apps, story maps, dashboards) using common gis techniques and cartographic best practices with a firm understanding of symbology layers, styles, layout templates, and company workflows. maintain a variety of internal and external datasets within geodatabases and sql databases. develop... - permanent - full-time #j-18808-ljbffr...
Acerca de stanley black & decker somos la empresa de herramientas más grande del mundo. somos visionarios de la industria. resolvemos problemas y avanzamos el área de manufactura a través de tecnología innovadora y nuestra iniciativa de industria 4.0. estamos comprometidos a asegurar que nuestros productos y servicios de "fábricas inteligente" de última generación brinden una mayor calidad a nuestros clientes y un mayor valor ambiental y social para nuestro planeta. somos únicos en que tenemos una historia que se remonta a 1843, que no nos ha impedido evolucionar a ser una empresa diversa y de crecimiento global. unirse al equipo de stanley black & decker significa trabajar en un entorno innovador, impulsado por la tecnología y altamente colaborativo, respaldado por más de 58.000 profesionales en 60 países del mundo. aquí, tendrá la oportunidad única de impactar a algunas de las marcas más emblemáticas del mundo, incluidas stanley tools, dewalt, craftsman y black + decker. sus ideas y soluciones tienen el potencial de llegar a millones de clientes mientras trabajamos juntos para escribir el próximo capítulo de nuestra historia. venga a construir con nosotros y lleve su carrera a nuevas alturas. **responsabilidades** como total trade solutions (tts) account manager tiene como principal responsabilidad desarrollar las cuentas clave en sus diferentes segmentos (o&g;, minería, industria y energía), con la finalidad de crecer el negocio y ganar participación de mercado. identificar el proceso de toma de decisiones, así como los decisores clave en cada una de estas cuentas, ...
Acerca de stanley black & decker somos la empresa de herramientas más grande del mundo. somos visionarios de la industria. resolvemos problemas y avanzamos el área de manufactura a través de tecnología innovadora y nuestra iniciativa de industria 4.0. estamos comprometidos a asegurar que nuestros productos y servicios de "fábricas inteligente" de última generación brinden una mayor calidad a nuestros clientes y un mayor valor ambiental y social para nuestro planeta. somos únicos en que tenemos una historia que se remonta a 1843, que no nos ha impedido evolucionar a ser una empresa diversa y de crecimiento global. unirse al equipo de stanley black & decker significa trabajar en un entorno innovador, impulsado por la tecnología y altamente colaborativo, respaldado por más de 58.000 profesionales en 60 países del mundo. aquí, tendrá la oportunidad única de impactar a algunas de las marcas más emblemáticas del mundo, incluidas stanley tools, dewalt, craftsman y black + decker. sus ideas y soluciones tienen el potencial de llegar a millones de clientes mientras trabajamos juntos para escribir el próximo capítulo de nuestra historia. venga a construir con nosotros y lleve su carrera a nuevas alturas. **responsabilidades** como total trade solutions (tts) account manager tiene como principal responsabilidad desarrollar las cuentas clave en sus diferentes segmentos (o&g;, minería, industria y energía), con la finalidad de crecer el negocio y ganar participación de mercado. identificar el proceso de toma de decisiones, así como los decisores clave en cada una de estas cuentas, ...
What you’ll do the hr shared services associate will be responsible for supporting key hr processes, including employee data management, onboarding, terminations, and other hr administrative tasks. the ideal candidate will have a strong interest in hr operations and a willingness to learn. this role will require collaboration across multiple teams and time zones. you’ll get to: process a wide array of hr needs including employee inquiries and hr functional processes. create and maintain accurate employee data in the hr system, ensuring compliance with company policies and data integrity standards. support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees. assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed. respond to employee inquiries related to hr policies, procedures, and system navigation in a timely and professional manner. document key processes and strive to find ways to optimize and streamline. maintain confidentiality and handle sensitive employee information with discretion. other duties as assigned, dependent on organizational needs and employee skills. who you are you love to learn and grow and be acknowledged for your valuable contributions. you’re not intimidated by innovation. wouldn’t it be great if you could do your job and do a world of good? in fact, you embrace it. you also have: bachelor's degree in human resources or other related fields. 1-2 years of hr experience to include expertise in hr shared services or mult...
Join to apply for the solutions architect role at apply digital2 days ago be among the first 25 applicantsjoin to apply for the solutions architect role at apply digitalget ai-powered advice on this job and more exclusive features.about apply digitalapply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.about apply digitalapply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.our 750+ team members have helped transform global companies like kraft heinz, nfl, moderna, lululemon, dropbox, atlassian, a+e networks, and the very group.apply digital was founded in 2016 in vancouver, canada. in the past nine years, we have grown to ten cities across north america, south america, the uk, europe, and india.at apply digital, we believe in the “ one team ” approach, where we operate within a ‘pod’ structure. each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and deliv...
**what you’ll do** the hr shared services associate will be responsible for supporting key hr processes, including employee data management, onboarding, terminations, and other hr administrative tasks. the ideal candidate will have a strong interest in hr operations and a willingness to learn. this role will require collaboration across multiple teams and time zones. you’ll get to: + process a wide array of hr needs including employee inquiries and hr functional processes. + create and maintain accurate employee data in the hr system, ensuring compliance with company policies and data integrity standards. + support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees. + assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed. + respond to employee inquiries related to hr policies, procedures, and system navigation in a timely and professional manner. + document key processes and strive to find ways to optimize and streamline. + maintain confidentiality and handle sensitive employee information with discretion. + other duties as assigned, dependent on organizational needs and employee skills. **who you are** you love to learn and grow and be acknowledged for your valuable contributions. you’re not intimidated by innovation. wouldn’t it be great if you could do your job and do a world of good? in fact, you embrace it. you also have: + bachelor's degree in human resources or other related fields. + 1-2 years...
**sobre a função:** o representante de atendimento ao cliente é responsável por solucionar dúvidas e reclamações dos clientes relacionadas às nossas ferramentas, buscando a satisfação do cliente. ao identificar as necessidades do cliente, demonstrar empatia e usar a escuta ativa, o representante estará capacitado para tomar decisões e encontrar a melhor solução para o cliente, trabalhando em um ambiente colaborativo, onde poderá adquirir conhecimento e aprimorar habilidades interpessoais, recebendo suporte e apoiando outras pessoas. **responsabilidades específicas:** + lidar com todas as consultas dos clientes de forma eficaz e profissional - ligações, e-mails e chats - para garantir a satisfação, ao mesmo tempo em que apoia os indicadores-chave de desempenho (kpis) da stanley black & decker. + os kpis medidos incluirão tph, aht, csat, mod (momentos de satisfação), nps e outras metas da equipe definidas pela organização. + atuar como elo de ligação com os fscs e outros departamentos, conforme necessário, para defender o cliente. + atualizar o perfil do solicitante do cliente em nosso crm a cada interação. + manter conhecimento prático de todos os produtos, serviços e processos da empresa. + auxilia no treinamento de novos funcionários, além de outras tarefas atribuídas pela gerência. **conhecimento/habilidades/aptidões:** + proficiência em microsoft office; excel, powerpoint, word. zendesk é desejável. + interpretação de kpis + alto nível de português e espanhol. + excelentes habilidades de comunicação escrita e verbal + capacidade de pesquis...
Descripción del puesto: como practicante de recursos humanos en stanley black & decker, desempeñarás un papel crucial apoyando a nuestro equipo de rrhh con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en recursos humanos y desarrollar habilidades esenciales para una carrera en rrhh. responsabilidades clave: 1. gestionar y apoyar actividades de los equipos. 2. dar apoyo y soporte al área de nómina. 3. creación de estrategias de engagement. 4. apoyar en la inducción y capacitación de nuevos empleados. 5. colaborar en la implementación de políticas y procedimientos de recursos humanos. calificaciones: actualmente cursando últimos semestres de administración de empresas, negocios internacionales u otros similares. deseable inglés b1 o superior. fuertes habilidades organizativas y atención al detalle. excelentes habilidades de comunicación e interpersonales. capacidad para manejar información sensible con confidencialidad. dominio del paquete microsoft office (word, excel, powerpoint). deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you’ll get the unique chance to impact some of the world’s most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + decker. your ideas and solutions have the potential to reach millions of customers as we work together to write th...
The hr technology audit lead is responsible for overseeing and managing audit processes related to workday systems, ensuring compliance, accuracy, and efficiency in data management and reporting. this role requires a strong understanding of workday functionalities, audit methodologies, and regulatory requirements. key responsibilities audit management: lead and execute audits of workday hcm to ensure compliance with internal policies and external regulations. utilise reports from azure dev ops to validate controls over the release of functionality to the production environment. provide analytical support for hr audit compliance across multiple systems and processes. identity management support, validation and collaboration with it in order to complete projects, enhancements, resolve issues, testing and communications/training. data integrity: monitor and validate data accuracy within workday, identifying discrepancies and implementing corrective actions. compliance assurance: ensure adherence to local, regional, and global regulatory requirements, including labor laws, tax regulations, and data privacy standards. reporting: generate detailed audit reports, highlighting findings, risks, and recommendations for improvement. stakeholder collaboration: work closely with both internal and external auditors to address audit findings and implement solutions. training and support: provide guidance to teams on workday audit processes and compliance requirements. required qualifications experience: minimum 2 years of experience in auditing, compliance, or workday system management. t...
The analytics lead is a critical role responsible for transforming business requirements into actionable insights through data analysis, visualization, and reporting. this position requires a strong blend of technical expertise, analytical skills, and business acumen to support decision-making and drive organizational improvements. responsible for preparation of analytics requirements and technical design working with business analysts to create analytical data models that predict and prescribe scenarios to facilitate business decisions. key accountabilities: own the design and development of compelling, user-friendly dashboards and visualizations from requirements received to user acceptance. deliver tools that identify and interpret trends or patterns in complex data sets. effectively communicate these insights to support strategic decision-making and operational improvements. participating as needed in business analyst driven business requirement sessions, ensure the requirements capture the insights and questions the business leaders are looking for. break down the requirements for your build team to deliver clear, actionable reporting solutions. leveraging existing enterprise data, filter and “clean” data, for report usage as per best practices. collaborating with our data preparation team, provide feedback as you identify trends, patterns, and anomalies on complex datasets that can improve the insights we are able to deliver. evaluate existing data processes and reports for performance indicators, recommend optimizations and improvements for efficiency and accuracy. w...
Join to apply for the hr technology audit lead role at stanley black & decker, inc. 1 day ago be among the first 25 applicants join to apply for the hr technology audit lead role at stanley black & decker, inc. get ai-powered advice on this job and more exclusive features. the hr technology audit lead is responsible for overseeing and managing audit processes related to workday systems, ensuring compliance, accuracy, and efficiency in data management and reporting. this role requires a strong understanding of workday functionalities, audit methodologies, and regulatory requirements. key responsibilities audit management: lead and execute audits of workday hcm to ensure compliance with internal policies and external regulations. utilise reports from azure dev ops to validate controls over the release of functionality to the production environment. provide analytical support for hr audit compliance across multiple systems and processes. identity management support, validation and collaboration with it in order to complete projects, enhancements, resolve issues, testing and communications/training. data integrity: monitor and validate data accuracy within workday, identifying discrepancies and implementing corrective actions. compliance assurance: ensure adherence to local, regional, and global regulatory requirements, including labor laws, tax regulations, and data privacy standards. reporting: generate detailed audit reports, highlighting findings, risks, and recommendations for improvement. stakeholder collaboration: work closely with both internal and extern...
This is a unique opportunity to build a new internal hr shared services function from the ground up, offering tremendous scope for innovation, collaboration, and personal growth. as the hr shared service lead, your work will directly impact operational excellence and the employee experience within the organization. the job: the hr shared services lead is a critically important role responsible for establishing and leading a newly-formed hr shared services team. this leader will build the foundation for a centralized, efficient, and high-performing hr operations function to deliver excellent service to employees and key stakeholders. this role will require collaboration across multiple teams and time zones. this position will play a pivotal role in supporting hr processes, managing service delivery, and providing leadership for a seamless employee experience. the hr shared services lead will also be responsible for hiring and onboarding additional team members to expand the newly created shared services team. you’ll get to: establish and lead the team: build and lead the hr shared services team, including hiring new members and developing a culture of collaboration, accountability, and continuous improvement. improve operational efficiency: design and implement centralized processes to achieve operational efficiency while providing high-quality hr services. service delivery: develop and execute a service delivery framework to ensure exceptional responsiveness and alignment with the organization’s strategic priorities. employee experience: oversee the smooth execution of emp...
Join to apply for the solutions architect role at apply digital 2 days ago be among the first 25 applicants join to apply for the solutions architect role at apply digital get ai-powered advice on this job and more exclusive features. about apply digital apply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers. about apply digital apply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers. our 750+ team members have helped transform global companies like kraft heinz, nfl, moderna, lululemon, dropbox, atlassian, a+e networks, and the very group. apply digital was founded in 2016 in vancouver, canada. in the past nine years, we have grown to ten cities across north america, south america, the uk, europe, and india. at apply digital, we believe in the “ one team ” approach, where we operate within a ‘pod’ structure. each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working wit...
Join to apply for the martech implementation consultant role at apply digital 1 day ago be among the first 25 applicants join to apply for the martech implementation consultant role at apply digital get ai-powered advice on this job and more exclusive features. about apply digital apply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers. about apply digital apply digital is a global experience transformation partner. we drive ai-powered change and measurable impact across complex, multi-brand ecosystems. leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers. our 750+ team members have helped transform global companies like kraft heinz, nfl, moderna, lululemon, dropbox, atlassian, a+e networks, and the very group. apply digital was founded in 2016 in vancouver, canada. in the past nine years, we have grown to ten cities across north america, south america, the uk, europe, and india. at apply digital, we believe in the “ one team ” approach, where we operate within a ‘pod’ structure. each pod brings together senior leadership, subject matter experts, and cross-functional ...
Google analytics to gather external career site traffic metrics. tracking pixels to track the source of traffic to your external career site. customer service representative page is loaded customer service representative apply locations medellín, antioquia, colombia time type full time posted on posted 2 days ago time left to apply end date: august 18, 2025 (9 days left to apply) job requisition id req-1000040191 sobre a função: o representante de atendimento ao cliente é responsável por solucionar dúvidas e reclamações dos clientes relacionadas às nossas ferramentas, buscando a satisfação do cliente. ao identificar as necessidades do cliente, demonstrar empatia e usar a escuta ativa, o representante estará capacitado para tomar decisões e encontrar a melhor solução para o cliente, trabalhando em um ambiente colaborativo, onde poderá adquirir conhecimento e aprimorar habilidades interpessoais, recebendo suporte e apoiando outras pessoas. responsabilidades específicas: lidar com todas as consultas dos clientes de forma eficaz e profissional - ligações, e-mails e chats - para garantir a satisfação, ao mesmo tempo em que apoia os indicadores-chave de desempenho (kpis) da stanley black & decker. os kpis medidos incluirão tph, aht, csat, mod (momentos de satisfação), nps e outras metas da equipe definidas pela organização. atuar como elo de ligação com os fscs e outros departamentos, conforme necessário, para defender o cliente. atualizar o perfil do solicitante do cliente em nosso crm a cada interação. manter conhecimento prático de todos os produtos, serviços e processos da em...
This post links directly to the surveying job post. click to see the job post in a new tab. stanley black & decker. medellín, antioquia. black+decker, irwin, lenox and more. what you'll do as a gis analyst, you'll be part of our tools and outdoor ana...
Google analytics to gather external career site traffic metrics. tracking pixels to track the source of traffic to your external career site. time left to apply end date: august 18, 2025 (24 days left to apply) job requisition id req-1000040--- the a...
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