Job description: passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes 💛 what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent hebrew (at least c1 level in both spoken and written) and english b2 skills - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: - experience in technical support - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - ...
Job description: passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes 💛 what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent hebrew (at least c1 level in both spoken and written) and english b2 skills - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: - experience in technical support - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - ...
Job description: passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes 💛 what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent hebrew (at least c1 level in both spoken and written) and english b2 skills - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: - experience in technical support - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - ...
Job description: passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes 💛 what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent hebrew (at least c1 level in both spoken and written) and english b2 skills - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: - experience in technical support - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - ...
Job description: passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes 💛 what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent hebrew (at least c1 level in both spoken and written) and english b2 skills - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: - experience in technical support - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - ...
Job description: passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes 💛 what you will do: - provide exceptional customer support via calls, chats, and emails - keeping things run smoothly across the platforms and with vendors - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent english skills (at least c1 for both spoken and written) - experience in customer service - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training...
**passionate about the world of tech?** what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a **customer support consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes **what you will do**: - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers’ sensitive information - maintain working knowledge of our client’s products and services - communicate with developers and other departments of various it companies **what you need to succeed in this role**: - excellent hebrew (modern) and english skills (at least c1 for both spoken and written) - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) **will be a great plus**: - experience in technical support - experience with crm systems **benefits and perks**: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - work-life balance - responsive management interested in your growth and long-lasting cooperati...
Join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office unlock your potential by mastering new skills and achieving challenging goals with our people first management approach […] personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) […] *the items listed in this section may vary depending on the terms of your engagement certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all...
Passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes. what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets gather required technical information to ensure the resolution of complex cases ensure customers' satisfaction with any interaction maintain working knowledge of our client's products and services securely work with customers' sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support, or a similar role strong troubleshooting and problem-solving skills, attention to detail basic knowledge of networking (vpn/firewall/amazon/azure services, network as a service, cloud networking) basic understanding of cybersecurity, working experience with isp customer-oriented and responsible attitude excellent interpersonal skills will be a great plus: experience with zendesk or sim...
(.net core mvc applications) l2 technical support consultant (colombia) 2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. passionate about the world of tech? what if you had a chance to be part of the world's leading saas, software, or hardware solutions? join our team as a l2 technical support consultant and thrive in a multicultural and multilingual environment while working from home. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. here's what you will do: answer support calls and document issues or requests in the feedback log. attend daily meetings with developers to stay updated on app changes. assist in testing new releases, document bugs, and report them. monitor feedback logs for new input daily. reproduce reported issues and document steps. assist in preparing requirements for enhancements after discussions with management. communicate with developers and other departments to troubleshoot issues. what you need to succeed: excellent english communication skills (at least c1 in spoken and written). over 2 years of experience with .net core mvc framework. technical troubleshooting skills. a qa mindset and strong attention to detail. ability to reproduce issues. customer-oriented attitude and responsibility. excellent interpersonal skills. great plus: degree in computer science or it. benefits and perks include: flexible schedule and remote work. inclusive international environment. compensation in usd. bonuses for referrals. paid training ...
(networking) technical support consultant (colombia) 3 weeks ago be among the first 25 applicants passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets gather required technical information to ensure the resolution of complex cases ensure customers' satisfaction with any interaction maintain working knowledge of our client's products and services securely work with customers' sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support, or a similar role strong troubleshooting and problem-solving skills, attention to detail basic knowledge of network...
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our technical support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets ensure customers' satisfaction with any interaction maintain working knowledge of our client’s products and services securely work with customers’ sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support, or a similar role strong troubleshooting and problem-solving skills, attention to detail technical background related to networking (vpn/firewall/amazon/azure services, network as a service, cloud networking) basic understanding of cybersecurity, working experience with isp customer-oriented and responsible attitude excellent interpersonal skills will be a great plus: experience with zendesk or similar crm systems experience with engineers degree in computer science or information technology certificat...
(.net core mvc applications) l2 technical support consultant (colombia) 4 days ago - be among the first 25 applicants passionate about technology? join our team as a l2 technical support consultant and work in a multicultural, multilingual environment from your home office. enhance your skills and achieve goals with our people first approach. here's what you'll do: answer support calls and document issues or requests in the feedback log attend daily meetings with developers to stay updated on app changes test new releases, document bugs, and report issues monitor the feedback log for new entries reproduce bugs or issues, documenting steps to reproduce assist in preparing requirements for enhancements communicate with developers and it departments to troubleshoot issues what you need to succeed: excellent english skills (c1 or higher, spoken and written) over 2 years of experience with .net core mvc framework strong troubleshooting skills qa mindset and attention to detail ability to reproduce issues customer-oriented attitude strong interpersonal skills nice to have: degree in computer science or it benefits include: flexible schedule and remote work international, inclusive environment usd compensation bonuses for referrals paid training and probation work-life balance and growth opportunities about supportyourapp: we provide secure technical and customer support for tech companies worldwide, working with clients from over 30 countries and speaking over 60 languages. since 2010, we've grown into an industry leader with 8 global hubs, treating our team with care...
(spanish & english c1) customer support consultant (colombia, remote) join our team as a customer support consultant and thrive in a multicultural, multilingual environment while working from home. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. what you will do: provide exceptional customer support via phone calls, chats, and emails build positive, long-lasting relationships with customers maintain up-to-date knowledge of our client's products and services communicate effectively with developers and other departments of various it companies meet team kpis and apply customer happiness practices work securely with sensitive customer information what you need to succeed: excellent spanish and english communication skills (at least c1, both written and spoken) experience in customer service, especially via omnichannel support analytical and research skills positive, responsible attitude personal laptop (at least 8gb ram) and stable internet (minimum 50 mbps download, 40 mbps upload) bonus points: experience with crm systems benefits and perks include: fixed schedule: monday to friday, 4 pm - 12 am colombia time remote work opportunity international, inclusive environment compensation in usd bonuses for referring friends paid training and probation period work-life balance and growth opportunities about us: supportyourapp is a support-as-a-service company providing secure technical, customer support, and cx services for tech companies worldwide. since 2010, we've expanded to 8 hubs globally, working with c...
(networking & cybersecurity) technical support consultant (latam) (networking & cybersecurity) technical support consultant (latam) 3 weeks ago be among the first 25 applicants passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets gather required technical information to ensure the resolution of complex cases ensure customers' satisfaction with any interaction maintain working knowledge of our client's products and services securely work with customers' sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support, or a similar role is a must strong t...
(.net core mvc applications) l2 technical support consultant (colombia) 4 days ago be among the first 25 applicants are you passionate about technology? would you like to be part of the world's leading saas, software, or hardware solutions? join our team as a l2 technical support consultant and thrive in a multicultural, multilingual environment while working remotely. unlock your potential by developing new skills and achieving challenging goals with our people first management approach. responsibilities: answer support calls and document issues or requests in the feedback log. participate in daily meetings with developers to stay informed about app changes. test new releases, identify bugs, and report them to developers. monitor and manage feedback within the applications. reproduce reported issues and document steps to reproduce. assist in preparing requirements for enhancements after discussions with management. communicate effectively with developers and other it departments to troubleshoot technical issues. requirements: excellent english communication skills (minimum c1 level, spoken and written). over 2 years of experience with the .net core mvc framework. strong troubleshooting skills for bugs. qa mindset with attention to detail. ability to reproduce issues accurately. customer-oriented attitude and responsibility. excellent interpersonal skills. preferred: degree in computer science or it (a plus). benefits: flexible schedule and fully remote work. inclusive international environment. compensation in usd. bonuses for employee referrals. paid training and probatio...
(spanish & english c1) customer support consultant (colombia, remote) 3 weeks ago be among the first 25 applicants passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional customer support via phone calls, chats, and emails build positive and long-lasting relationships with customers provide expert advice on outdoor gear and motorcycle equipment meet team kpis always be up-to-date with cutting-edge technology securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client's products and services communicate with developers and other departments of various it companies what you need to succeed in this role: excellent spanish and english communication skills (at least c1, both written and spoken) experience in customer service experience providing support via omnichannel is a must analytical and research skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable in...
3 weeks ago be among the first 25 applicants have you ever wondered how to break into the tech industry? what if you had a chance to boost your career in it, but also merge your passion for logistics with your exceptional problem-solving skills? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: strategically plan and manage logistics, warehouse, transportation, and customer services always be up-to-date with the cutting-edge technology meet cost, productivity, accuracy, and timeliness targets direct, optimize, and coordinate full order cycle build positive and long-lasting relationships with customers provide exceptional customer support via calls, chats, and emails communicate with developers and other departments of various it companies what you need to succeed in this role: excellent english skills (at least c1 for both spoken and written) advanced proficiency in excel, google sheets or numbers critical and logical thinking experience in support or other technical customer-facing roles analytical and research skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: proficiency in standard logistics software ben...
(networking) technical support consultant (colombia) 3 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets gather required technical information to ensure the resolution of complex cases ensure customers' satisfaction with any interaction maintain working knowledge of our client's products and services securely work with customers' sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support, or a similar role strong troubleshooting and problem-solving skills, attention to detail basic knowledge of networking (vpn/firewall/amazon/azure services, network as a service, cloud networking)...
(fluent german & english) customer support consultant, remote (luxury brand) (fluent german & english) customer support consultant, remote (luxury brand) 1 month ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional customer support via emails and calls handle inquiries in the global crm following established processes build positive and long-lasting relationships with customers communicate with potential customers accurately update and categorize leads in the system securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our ...
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes 💛 what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers’ sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client’s products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent hebrew (at least c1 level in both spoken and written) and english b2 skills - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: - experience in technical support - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - work-life balance - res...
Passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent hebrew (at least c1 level in both spoken and written) and english b2 skills - experience in customer support - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: - experience in technical support - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - work-life balance - ...
Passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: - provide exceptional customer support via calls, chats, and emails - keeping things run smoothly across the platforms and with vendors - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent english skills (at least c1 for both spoken and written) - experience in customer service - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - wo...
Passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: - provide exceptional customer support via calls, chats, and emails - keeping things run smoothly across the platforms and with vendors - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - excellent english skills (at least c1 for both spoken and written) - experience in customer service - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: - experience with crm systems benefits and perks: - flexible schedule - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - wo...
(networking & cybersecurity) technical support consultant (latam)(networking & cybersecurity) technical support consultant (latam)3 weeks ago be among the first 25 applicantspassionate about the world of tech?what if you had a chance to be a part of the world's leading saas, software, or hardware solutions?passionate about the world of tech?what if you had a chance to be a part of the world's leading saas, software, or hardware solutions?join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach.excited? let's see what it takes what you will do:provide exceptional technical support via calls, chats, and emailsresolve support inquiries of various difficultiesgather data to ensure the required technical info is collected to resolve even more complex ticketsgather required technical information to ensure the resolution of complex casesensure customers' satisfaction with any interactionmaintain working knowledge of our client's products and servicessecurely work with customers' sensitive informationcommunicate with developers and other departments of various it companies to identify and troubleshoot technical issueswhat you need to succeed in this role:excellent english communication skills (at least c1 for both spoken and written)prior experience in tech support, desktop support, or a similar role is a muststrong troubleshooting and problem-solving skills, attention to de...
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