(american english) customer support consultant (latam, remotely) (american english) customer support consultant (latam, remotely) 3 weeks ago be among the first 25 applicants passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional customer support via calls, chats, and emails build positive and long-lasting relationships with customers meet team kpis always be up-to-date with cutting-edge technology securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client's products and services communicate with developers and other departments of various it companies what you need to succeed in this role: excellent english skills (c1/c2 for both spoken and written) experience in customer service is a must analytical and research skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great p...
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a customer support consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes 💛 what you will do: contacting submitted leads to confirm their interest forwarding qualified inquiries to the appropriate retailer accurately update and categorize leads in the system securely work with customers’ sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client’s products and services what you need to succeed in this role: fluent german and english (c1 written and spoken for both languages is a must ) previous experience in customer service or marketing hands-on experience communicating with and following up on leads attentive to details strong administrative and organizational skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: previous experience working with a luxury brand benefits and perks: fixed schedule: 5 days per week, 4 pm – 12 am cet opportunity to work fully remotely inclusive international environment compensation in usd good bonuses for referring friends paid intensive training and probation work-life balance ...
(fluent german & english) customer support consultant, remote (luxury brand) (fluent german & english) customer support consultant, remote (luxury brand) 1 month ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. sign in to access ai-powered advices continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google continue with google passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional customer support via emails and calls handle inquiries in the global crm following established processes build positive and long-lasting relationships with customers communicate with potential customers accurately update and categorize leads in the system securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our ...
(fluent english, b2b) l2 technical customer support specialist (fluent english, b2b) l2 technical customer support specialist 2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. we're looking for a technical customer support specialist to deliver timely and effective guidance to our customers. you will serve as the voice of our clients, advocating for their needs and ensuring their feedback shapes our product and services. we believe great support is key in building customer loyalty and trust. if it sounds like a match — click apply. we'll be waiting to hear from you! your responsibilities will include: being a product expert who provides top-notch customer support and comes up with efficient solutions for any issue; educating new customers about the product and services; responding to clients' queries via chats, emails, video conferences and phone calls; analyzing support cases and escalating them to the responsible teams when needed what we are looking for: 2+ years of experience in b2b client-facing roles; proficiency in written and spoken english (c1); experience working with intercom and zendesk; deep analytical thinking with root cause analysis abilities; tech savvy, detail-oriented approach and excellent problem-solving skills; professional and empathetic communication will be a plus: previous experience working with customers from the uk, us, and europe; basic understanding of business and financial processes; knowledge of spanish, french or german is a plus; adaptability a...
(.net core mvc applications) l2 technical support consultant (colombia) 4 days ago - be among the first 25 applicants passionate about technology? join our team as a l2 technical support consultant and work in a multicultural, multilingual environment from your home office. enhance your skills and achieve goals with our people first approach. here's what you'll do: - answer support calls and document issues or requests in the feedback log - attend daily meetings with developers to stay updated on app changes - test new releases, document bugs, and report issues - monitor the feedback log for new entries - reproduce bugs or issues, documenting steps to reproduce - assist in preparing requirements for enhancements - communicate with developers and it departments to troubleshoot issues what you need to succeed: - excellent english skills (c1 or higher, spoken and written) - over 2 years of experience with .net core mvc framework - strong troubleshooting skills - qa mindset and attention to detail - ability to reproduce issues - customer-oriented attitude - strong interpersonal skills nice to have: - degree in computer science or it benefits include: - flexible schedule and remote work - international, inclusive environment - usd compensation - bonuses for referrals - paid training and probation - work-life balance and growth opportunities about supportyourapp: we provide secure technical and customer support for tech companies worldwide, working with clients from over 30 countries and speaking over 60 languages. since 2010, we've grown into an industry lead...
(networking) technical support consultant (colombia) (networking) technical support consultant (colombia) 2 months ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets gather required technical information to ensure the resolution of complex cases ensure customers' satisfaction with any interaction maintain working knowledge of our client's products and services securely work with customers' sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support...
(fluent german & english) customer support consultant (colombia, remote) (fluent german & english) customer support consultant (colombia, remote) 4 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: contacting submitted leads to confirm their interest forwarding qualified inquiries to the appropriate retailer accurately update and categorize leads in the system securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client's products and services what you need to succeed in this role: fluent german and english (c1 written and spoken for both languages is a must) previous experience in customer service or marketing hands-on experience communicating with and following up on leads attentive to details strong administrative and organizational skills positive and responsible attitude personal laptop or comput...
3 weeks ago be among the first 25 applicants have you ever wondered how to break into the tech industry? what if you had a chance to boost your career in it, but also merge your passion for logistics with your exceptional problem-solving skills? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: strategically plan and manage logistics, warehouse, transportation, and customer services always be up-to-date with the cutting-edge technology meet cost, productivity, accuracy, and timeliness targets direct, optimize, and coordinate full order cycle build positive and long-lasting relationships with customers provide exceptional customer support via calls, chats, and emails communicate with developers and other departments of various it companies what you need to succeed in this role: excellent english skills (at least c1 for both spoken and written) advanced proficiency in excel, google sheets or numbers critical and logical thinking experience in support or other technical customer-facing roles analytical and research skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: proficiency in standard logistics software ben...
**passionate about the world of tech?** what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a **customer support consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes **what you will do**: - assist customers with purchases when needed - follow up with customers to understand their progress and needs - handle refunds and process purchases efficiently - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers’ sensitive information - maintain working knowledge of our client’s products and services **what you need to succeed in this role**: - **excellent english skills (c2 for both spoken and written)**: - experience in customer service - positive and responsible attitude - experience with crm systems - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) **will be a great plus**: - pre-sales experience **benefits and perks**: - **part-time role (20 hours per week)**: - opportunity to work fully remote - inclusive international environment - compensation in usd - good bonuses for referring friends - paid intensive training and probation - work-life balance - responsive management interested in your growth and long-lasting cooperation - greenhouse con...
Passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes. what you will do: - provide exceptional technical support via calls, chats, and emails - resolve support inquiries of various difficulties - gather data to ensure the required technical info is collected to resolve even more complex tickets - gather required technical information to ensure the resolution of complex cases - ensure customers' satisfaction with any interaction - maintain working knowledge of our client's products and services - securely work with customers' sensitive information - communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: - excellent english communication skills (at least c1 for both spoken and written) - prior experience in tech support, desktop support, or a similar role - strong troubleshooting and problem-solving skills, attention to detail - basic knowledge of networking (vpn/firewall/amazon/azure services, network as a service, cloud networking) - basic understanding of cybersecurity, working experience with isp - customer-oriented and responsible attitude - excellent interpersonal skills will be a grea...
(native german) customer support consultant, emails/chats (latam, remote) (native german) customer support consultant, emails/chats (latam, remote) 4 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: - provide exceptional customer support via chats, and emails - build positive and long-lasting relationships with customers - meet team kpis - always be up-to-date with cutting-edge technology - securely work with customers' sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client's products and services - communicate with developers and other departments of various it companies what you need to succeed in this role: - native german and english communication skills - at least 6 months of experience in a customer support role - analytical and research skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable ...
(fluent english) customer support consultant (colombia) (fluent english) customer support consultant (colombia) 3 weeks ago be among the first 25 applicants passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our customer support consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional customer support via calls, chats, and emails keeping things run smoothly across the platforms and with vendors build positive and long-lasting relationships with customers meet team kpis always be up-to-date with cutting-edge technology securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client's products and services communicate with developers and other departments of various it companies what you need to succeed in this role: excellent english skills (at least c1 for both spoken and written) experience in customer service analytical and research skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download ...
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a customer support consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes 💛 what you will do: - contacting submitted leads to confirm their interest - forwarding qualified inquiries to the appropriate retailer - accurately update and categorize leads in the system - securely work with customers’ sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client’s products and services what you need to succeed in this role: - fluent german and english (c1 written and spoken for both languages is a must) - previous experience in customer service or marketing - hands-on experience communicating with and following up on leads - attentive to details - strong administrative and organizational skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: - previous experience working with a luxury brand benefits and perks: - fixed schedule: 5 days per week, 4 pm – 12 am cet - opportunity to work fully remotely - inclusive international environment - compensation in usd - good bonuses for referring frie...
(native german) customer support consultant, emails/chats (latam, remote) (native german) customer support consultant, emails/chats (latam, remote) 4 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: provide exceptional customer support via chats, and emails build positive and long-lasting relationships with customers meet team kpis always be up-to-date with cutting-edge technology securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client's products and services communicate with developers and other departments of various it companies what you need to succeed in this role: native german and english communication skills at least 6 months of experience in a customer support role analytical and research skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable interne...
Passionate about the world of tech? what if you had a chance to be a part of the world’s leading saas, software, or hardware solutions? join our team as a lead verification support agent for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let’s see what it takes what you will do: - contacting submitted leads to confirm their interest - forwarding qualified inquiries to the appropriate retailer - accurately update and categorize leads in the system - securely work with customers’ sensitive information - apply the latest and greatest customer happiness practices - maintain working knowledge of our client’s products and services what you need to succeed in this role: - fluent german and english (c1 written and spoken for both languages is a must ) - previous experience in customer service or marketing - hands-on experience communicating with and following up on leads - attentive to details - strong administrative and organizational skills - positive and responsible attitude - personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps–download and 40 mbps–upload) will be a great plus: - previous experience working with a luxury brand benefits and perks: - fixed schedule: 5 days per week, 4 pm – 12 am cet - opportunity to work fully remotely - inclusive international environment - compensation in usd - good bonus...
Passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a customer support consultant for a luxury brand and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes what you will do: contacting submitted leads to confirm their interest forwarding qualified inquiries to the appropriate retailer accurately update and categorize leads in the system securely work with customers' sensitive information apply the latest and greatest customer happiness practices maintain working knowledge of our client's products and services what you need to succeed in this role: fluent german and english (c1 written and spoken for both languages is a must) previous experience in customer service or marketing hands-on experience communicating with and following up on leads attentive to details strong administrative and organizational skills positive and responsible attitude personal laptop or computer (at least 8gb of ram) and a stable internet connection (minimum 50 mbps-download and 40 mbps-upload) will be a great plus: previous experience working with a luxury brand benefits and perks: fixed schedule: 5 days per week, 4 pm - 12 am cet opportunity to work fully remotely inclusive international environment compensation in usd good bonuses for referring friend...
Passionate about the world of tech? what if you had a chance to be a part of the world's leading saas, software, or hardware solutions? join our team as a technical support consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. excited? let's see what it takes. what you will do: provide exceptional technical support via calls, chats, and emails resolve support inquiries of various difficulties gather data to ensure the required technical info is collected to resolve even more complex tickets gather required technical information to ensure the resolution of complex cases ensure customers' satisfaction with any interaction maintain working knowledge of our client's products and services securely work with customers' sensitive information communicate with developers and other departments of various it companies to identify and troubleshoot technical issues what you need to succeed in this role: excellent english communication skills (at least c1 for both spoken and written) prior experience in tech support, desktop support, or a similar role strong troubleshooting and problem-solving skills, attention to detail basic knowledge of networking (vpn/firewall/amazon/azure services, network as a service, cloud networking) basic understanding of cybersecurity, working experience with isp customer-oriented and responsible attitude excellent interpersonal skills will be a great plus: experience with zendesk or sim...
(.net core mvc applications) l2 technical support consultant (colombia) 4 days ago - be among the first 25 applicants passionate about technology? join our team as a l2 technical support consultant and work in a multicultural, multilingual environment from your home office. enhance your skills and achieve goals with our people first approach. here's what you'll do: answer support calls and document issues or requests in the feedback log attend daily meetings with developers to stay updated on app changes test new releases, document bugs, and report issues monitor the feedback log for new entries reproduce bugs or issues, documenting steps to reproduce assist in preparing requirements for enhancements communicate with developers and it departments to troubleshoot issues what you need to succeed: excellent english skills (c1 or higher, spoken and written) over 2 years of experience with .net core mvc framework strong troubleshooting skills qa mindset and attention to detail ability to reproduce issues customer-oriented attitude strong interpersonal skills nice to have: degree in computer science or it benefits include: flexible schedule and remote work international, inclusive environment usd compensation bonuses for referrals paid training and probation work-life balance and growth opportunities about supportyourapp: we provide secure technical and customer support for tech companies worldwide, working with clients from over 30 countries and speaking over 60 languages. since 2010, we've grown into an industry leader with 8 global hubs, treating our team with care...
(.net core mvc applications) l2 technical support consultant (colombia) 2 days ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. passionate about the world of tech? what if you had a chance to be part of the world's leading saas, software, or hardware solutions? join our team as a l2 technical support consultant and thrive in a multicultural and multilingual environment while working from home. unlock your potential by mastering new skills and achieving challenging goals with our people first management approach. here's what you will do: answer support calls and document issues or requests in the feedback log. attend daily meetings with developers to stay updated on app changes. assist in testing new releases, document bugs, and report them. monitor feedback logs for new input daily. reproduce reported issues and document steps. assist in preparing requirements for enhancements after discussions with management. communicate with developers and other departments to troubleshoot issues. what you need to succeed: excellent english communication skills (at least c1 in spoken and written). over 2 years of experience with .net core mvc framework. technical troubleshooting skills. a qa mindset and strong attention to detail. ability to reproduce issues. customer-oriented attitude and responsibility. excellent interpersonal skills. great plus: degree in computer science or it. benefits and perks include: flexible schedule and remote work. inclusive international environment. compensation in usd. bonuses for referrals. paid training ...
(.net core mvc applications) l2 technical support consultant (colombia) 4 days ago be among the first 25 applicants are you passionate about technology? would you like to be part of the world's leading saas, software, or hardware solutions? join our team as a l2 technical support consultant and thrive in a multicultural, multilingual environment while working remotely. unlock your potential by developing new skills and achieving challenging goals with our people first management approach. responsibilities: answer support calls and document issues or requests in the feedback log. participate in daily meetings with developers to stay informed about app changes. test new releases, identify bugs, and report them to developers. monitor and manage feedback within the applications. reproduce reported issues and document steps to reproduce. assist in preparing requirements for enhancements after discussions with management. communicate effectively with developers and other it departments to troubleshoot technical issues. requirements: excellent english communication skills (minimum c1 level, spoken and written). over 2 years of experience with the .net core mvc framework. strong troubleshooting skills for bugs. qa mindset with attention to detail. ability to reproduce issues accurately. customer-oriented attitude and responsibility. excellent interpersonal skills. preferred: degree in computer science or it (a plus). benefits: flexible schedule and fully remote work. inclusive international environment. compensation in usd. bonuses for employee referrals. paid training and probatio...
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