Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. **main responsibilities** - write some technical documentation; - install and configure the solution on hardware, according to the customer requirements (crs) and the project plan, and following thales deployment rules and best practices; - review the customer acceptance plan documents and updated if needed; - follow the thales process and best practices defined within ggs; - assist the development and validation team during the project; - integrate the solution at the customer site, connecting with customer backend or core network elements; - provide visibility to integration technical leader and project manager on his/her work progress (actual and estimated time to complete tasks); - execute the acceptance test plan with the customers; - write the operation and maintenance guide (omg). **requirements** - bachelor's degree in computer science, telecom or related areas; - advanced english; - knowledge in unix systems, shell scripting programming, network (lan, wan, web, security), log analysis and troubl...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.**main activities** participate in all the phases of the development process (pre-study, specifications, development, unit testing, validation, deployment and maintenance); - follow the development life cycle with engineering best practices; - work closely to the technical leader to design and implement the features to satisfy customer needs; - validation and integration teams to provide support during validation phases; - participate and lead the design of new features according to the system architecture design - deliver code with quality and security under the specified deadlines; - report progress against deadlines as requested by management; - you will contribute on the different phases of an agile process, starting from the planning, passing through execution and supporting the inspection and adaptation phases; - elaborate professional-grade technical documentation. **requirements**: - bachelor’s degree in computer science or system engineering or software engineering; relevant experience with_ _java ...
**missions & responsibilities** build the account plan in order to define the account strategy and align the plan with the customer and the internal stakeholders by: - understanding the customer's stakes, expectations and vision and how thales offers can support the customer's business - monitoring the performance of thales’ competitors with the customer - identifying and defining strategic initiatives, in collaboration with the customer, to generate growth beyond business as usual and contributing to build and strengthen a customer relationship based on partnership - working closely with the account marketing for support on actions plans (growth opportunities, engagement plan, must-wins, market segment content) orchestrate and network with all internal and external stakeholders by: - sharing general interest information on the customer (i.e. customer strategy and structure, customer needs, budgets) and represent the customer internally - sharing the account plan and facilitating the execution of the related action plan with countries and gbus involved. the account manager takes part in the enhancement and update of group crm data - informing the account team and account steering committee of customer satisfaction issues and supporting the development of customer satisfaction measuring in the account act as “one face to the customer” on behalf of thales by: - maximizing customer satisfaction - setting actions together with the customer to develop trust and loyalty between both organizations - developing group order intake in the short and medium term by m...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. **position summary** the head of security will be in charge of the security for all countries of the sub regions andean countries (colombia, peru, bolivia, ecuador) and cac (central america-caribbean) countries. he will be the security advisor of: - the andean countries director (for his area of competence) - the cac countries director (for his area of competence) - thales colombia and the bogota torre thales site manager he will assure that security process complies with thales group and gbu specific procedures and policies, including necessary reviews and approvals. he will set up a continuous improvement process to ensure the group’s methodology and way of working are efficient and aligned with the best practices. in this framework, the objectives will be to: - develop, implement and supervise all safety and protection measures for people, property, operations and information in its two geographical areas of competence. - ensure the functions of security and hse manager of the legal entity thales col...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.**main activities** - responsible for part of the project team working on innovative solutions to issue government official documents and abis solutions;- participate in all the phases of the development process (pre-study, specifications, development, unit testing, validation, deployment and maintenance); - follow the development life cycle with engineering best practices; - work closely to the technical leader to design and implement the features to satisfy customer needs; - validation and integration teams to provide support during validation phases and devise solution to system bugs and bottlenecks; - deliver code with quality and security under the specified deadlines; - you will elaborate professional-grade technical documentation. **requirements**: - bachelor’s degree in computer science, it, electronics, system engineering or software engineering; - relevant experience in c#, and a good knowledge of its ecosystems. also, familiarity with the.net framework and.net core. it is required strong understandi...
Join to apply for the customer service specialist role at thales join to apply for the customer service specialist role at thales get ai-powered advice on this job and more exclusive features. thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. with the guidance of the customer service lead, acts as main interface for tier 2 customers. acts as liaison with internal sales, marketing, technical team, card manufacturing and personalization center stakeholders during order treatment process. build, grow and maintain a good relationship with regional customers by coordinating day to day activities. responsibilities receive purchase orders & control order features according to contract or quote. track approval process with “owners” for printing, coding, and personalization approvals. to monitor customer semi-finished cards inventory against service level agreement and require preventive/corrective actions on planning if needed. to contribute to the sla fulfillment, change request & pull process according to personalization sites organization. to manage any post sale ...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. **main responsibilities**: - do consulting selling and present thales product portfolio to banking customers in andean pact and caribbean regions - identify the stakeholders of each customer and develop a strong network with key contacts - be responsible for account management including strategy formulation, customer relationship management, opportunity identification and deal closing. - implement a reliable 6 month rolling forecast in order to ensure delivery. - be responsible for commercial operations such as pricing negotiation, contract signing and cash collection. - manage existing customers to develop partnerships within retail and banking industries for the region. - liaise and coordinate with internal resources to meet customer expectations. - report market needs, opportunities for solutions and services, competition activity and recommendations on product definition. - follow up with product and solution deliveries. - increase market share, revenue and margin in-line with quarterly and yearly objec...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. as a junior solutions architect, from the technical point of view you will be an authority, responsible for the general definition of design, scope and requirements according to life cycle. you´ll lead the engineering teams guaranteeing the development of the solution and managing relationships with stakeholders. **responsibilities** - responsible for the definition of product specifications according to customer requirements ensuring clean software development and validation process facilitation. - define the architecture of the solution. - set and ensure project guidelines, deliverables, structure and requirements. - lead the engineering strategy considering third-party deliveries related to software development, team coordination and stakeholder management. - define workforce required for each project according to rfps, change requests while ensuring risk management. **qualifications & experience** - bachelor´s degree in systems engineering, electronics engineering, software engineering, it, or related fi...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.as an account manager for our pay business line, you will promote innovative products and solutions for financial institutions and increase business opportunities that will secure the digital lives of millions of people. you will work on consultative selling approach and present thales product portfolio to banking customers in andean countries and in the caribbeanresponsibilitieswork on consultative selling approach to banking customers.identify the stakeholders of each customer and develop a strong network with key contacts.responsible for account management including strategy formulation, customer relationship management, opportunity identification and deal closing.responsible for commercial operations such as pricing negotiation, contract signing and collection.manage existing and new customers to develop partnerships within retail banking industries for the region.liaise and coordinate with internal resources to meet customer expectations.report market needs, opportunities for solutions and services, competition ...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billions of digital interactions they have with people. our technologies and services help banks exchange funds, enable cross-border interactions, make energy smarter, and much more. more than 30,000 organizations already rely on us to verify identities, grant access to digital services, analyze vast data, and encrypt information to secure the connected world. under the guidance of the customer service lead, the role acts as the main interface for tier 2 customers. it serves as a liaison with internal teams such as sales, marketing, technical support, card manufacturing, and personalization centers during the order processing. the role involves building, maintaining, and growing good relationships with regional customers by coordinating daily activities. responsibilities receive purchase orders and verify order details according to contracts or quotes. monitor approval processes with relevant stakeholders for printing, coding, and personalization approvals. monitor customer semi-finished card inventory against service level agreements and initiate preventive or corrective actions as needed. contribute to sla fulfillment, change requests, and pull processes within the personalization sites. manage post-sale services and customer complaints, tracking issues and engaging relevant teams for quick corrective actions. work with the customer service lead to get accurate forecasts per product, follow up on...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. as an account manager for our pay business line, you will promote innovative products and solutions for financial institutions and increase business opportunities that will secure the digital lives of millions of people. you will work on consultative selling approach and present thales product portfolio to banking customers in andean countries and in the caribbean responsibilities work on consultative selling approach to banking customers. identify the stakeholders of each customer and develop a strong network with key contacts. responsible for account management including strategy formulation, customer relationship management, opportunity identification and deal closing. responsible for commercial operations such as pricing negotiation, contract signing and collection. manage existing and new customers to develop partnerships within retail banking industries for the region. liaise and coordinate with internal resources to meet customer expectations. report market needs, opportunities for solutions and services, competi...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billons of digital interactions they have with people. our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. more than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure. as technical project manager, you will be responsible for all aspects of technical project execution, from planning and budgeting to execution and monitoring. you will work closely with stakeholders, manage resources effectively, and ensure the project is delivered on time, within budget, and to the highest standards. responsibilities lead the engineering project team working cross functionally with other teams and stakeholders. at a technical level, be the maximum authority in the project from the engineering side, always guaranteeing alignment with the authorised design. responsible for the overall solution delivery process according to internal ddqs methodology used in thales. contribute to define the specifications provided by the costumer ensuring enough details for a clean software development and facilitating the validation process. specify project delivery expectations to the team, defining items to be delivered from the beginning of the project (sw deliveries, documents, guides, trainin...
Thales people architect identity management and data protection solutions at the heart of digital security. business and governments rely on us to bring trust to the billions of digital interactions they have with people. our technologies and services help banks exchange funds, enable cross-border interactions, make energy smarter, and much more. more than 30,000 organizations already rely on us to verify identities, grant access to digital services, analyze vast data, and encrypt information to secure the connected world. under the guidance of the customer service lead, the role acts as the main interface for tier 2 customers. it serves as a liaison with internal teams such as sales, marketing, technical support, card manufacturing, and personalization centers during the order processing. the role involves building, maintaining, and growing good relationships with regional customers by coordinating daily activities. responsibilities receive purchase orders and verify order details according to contracts or quotes. monitor approval processes with relevant stakeholders for printing, coding, and personalization approvals. monitor customer semi-finished card inventory against service level agreements and initiate preventive or corrective actions as needed. contribute to sla fulfillment, change requests, and pull processes within the personalization sites. manage post-sale services and customer complaints, tracking issues and engaging relevant teams for quick corrective actions. work with the customer service lead to get accurate forecasts per product, follow up...
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