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CUSTOMER SERVICE REPRESENTATIVE

Description about the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities : effectively and professionally handles all customer inquiries - calls, email, web, and fax transactions to ensure satisfaction, while supporting stanley black & decker’s key performance indicators (kpis). kpis measured will include abandonment rate and answer time. acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. consistently improves and manages customer communication flow on promotions and product information. updates, maintains, and analyzes customer profiles. maintains working knowledge of all company products, services, and promotions. assists in training new employees in addition to other duties as assigned by management. knowledge/skills/abilities: proficient in microsoft office; excel, powerpoint, word. sap & salesforce, zendesk preferred. interpreting kpi’s high level of english excellent written and verbal communication skills ability to research answers using multiple resources to satisfy customer inquiries in a timely manner. patience and positive atti...


IT INTERN

Full time Tiempo completo

Descripción del puesto: como practicante de it en stanley black & decker, desempeñarás un papel crucial dando apoyo transversal a todas nuestras áreas con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en tecnología de la información y desarrollar habilidades esenciales para una carrera. responsabilidades clave: apoyo inventario equipos destapar equipos y cambiar partes(opcional) temas administrativos en general alistamiento equipos para envió capacidad para desconectar/reconectar estaciones de trabajo informáticas, periféricos etc. mover equipos de forma segura de un punto a otro utilizando carros y vehículos con ruedas atención de usuarios o servicio al cliente habilidades de escritura manejo de excel calificaciones: actualmente cursando una carrera técnica o tecnologica en mantenimiento de equipos de computo y redes o relacionados . fuertes habilidades organizativas y atención al detalle. excelentes habilidades de comunicación e interpersonales. capacidad para manejar información sensible con confidencialidad. dominio del paquete microsoft office (word, excel, powerpoint). deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you’ll get the unique chance to impact some of the world’s most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + decker. your ideas ...


BUSINESS DEVELOPMENT REPRESENTATIVE - FACTORIES

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The/studio is a cutting-edge manufacturing platform designed to help creators, brands, and organizations seamlessly design and produce custom products. from apparel and accessories to promotional items, we make the process easy with low minimum order quantities (moqs), exceptional quality, and the ability to meet even the tightest deadlines.
👋 about us at the/studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. we are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and ai-integrated systems. by shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. together, we turn dreams into tangible realities and shape a world where creativity knows no bounds. our headquarters are in los angeles, california, but we are a truly global company with team-members across the u.s., europe, south america, africa, and asia/pacific. we have gone to a fully remote working platform so that we can attract the world’s best talent. all roles at the/studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection! we know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit! 💻 the role w...


CONFIGURATION ANALYST#

Be part of an expanding global implementation team in the exciting role of configuration analyst, working on a global employee benefits platform serving over 250,000 customers across 21 countries, and growing. willis towers watson has developed a highly-configurable employee benefits platform designed to meet the demands of corporate clients in a complex global market, providing end users with a simple and intuitive personalised experience to help them manage their employee benefits portfolio. as a configuration analyst you will elicit requirements and configure organisations and benefits plans and reporting for local and global clients. this will involve working within a global project team, analysing requirements and data, designing your configuration approach, preparing and managing your project tasks using a task management workflow system, configuring your client organisations, product rules and rates, customising the user interface and system notifications, carrying out and supporting unit, integration and user acceptance testing, preparing and provisioning data and successfully launching your projects. you will also use various azure systems for etl (extract, transform load) work such as azure data factory, devops. the role being part of a global project team, you will attend regular project calls and provide updates on the status of your project activities, highlighting and managing risks and issues that could impact the overall success of the project. assess requirements documentation and data to ensure a clear understanding of what is required, questioning and cla...


I801 - TREASURY ANALYST

Medtronic treasury analyst role we are a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. as a treasury analyst, you will be responsible for managing and monitoring cash flows, investment activities, and financial forecasting to ensure optimal use of funds and working capital. this role includes overseeing domestic and international bank transactions, preparing short-term investment and borrowing plans, recommending debt and investment instruments, and handling corporate cashiering operations. you will analyze financial and economic data to support strategic investment decisions. main responsibilities: - control and monitor various cash flows and procedures, including domestic and international bank accounts, investment returns, interest expenses, long-and short-term debt and investment management - forecast, analyze, and report on investment yields, cash position, source and use of funds and economic trends - review cash requirements, plans and prepares short-term investments/borrowings to optimize daily working capital - recommend favorable debt and investment instruments - assume responsibility for corporate cashiering, accounts-receivable deposits, disbursements, and check preparation as required required knowledge and experience: - bachelor's degree - fluent in english - one or more years of relevant experience in treasury - knowledge working with ms office – excel - previous work with multinational companies is advantageous about medtronic we lead global healthcare technology and boldly attack the most cha...


IT INTERN | [H-940]

Descripción del puesto: como practicante de it en stanley black & decker, desempeñarás un papel crucial dando apoyo transversal a todas nuestras áreas con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiência práctica en tecnología de la información y desarrollar habilidades esenciales para una carrera. responsabilidades clave: - apoyo inventario equipos - destapar equipos y cambiar partes(opcional) - temas administrativos en general - alistamiento equipos para envió - capacidad para desconectar/reconectar estaciones de trabajo informáticas, periféricos etc. - mover equipos de forma segura de un punto a otro utilizando carros y vehículos con ruedas - atención de usuarios o servicio al cliente - habilidades de escritura - manejo de excel calificaciones: - actualmente cursando una carrera técnica o tecnologica en mantenimiento de equipos de computo y redes o relacionados.- fuertes habilidades organizativas y atención al detalle.- excelentes habilidades de comunicación e interpersonales.- capacidad para manejar información sensible con confidencialidad.- dominio del paquete microsoft office (word, excel, powerpoint).- deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. - we don’t just build the world, we build innovative technology too._ joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you’ll get the unique chance to impact some of the...


HR INTERN (GF857)

Descripción del puesto: como practicante de recursos humanos en stanley black & decker, desempeñarás un papel crucial apoyando a nuestro equipo de rrhh con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiência práctica en recursos humanos y desarrollar habilidades esenciales para una carrera en rrhh. responsabilidades clave: - 1. gestionar y apoyar actividades de los equipos.- 2. dar apoyo y soporte al área de nómina.- 3. creación de estrategias de engagement.- 4. apoyar en la inducción y capacitación de nuevos empleados.- 5. colaborar en la implementación de políticas y procedimientos de recursos humanos. calificaciones: - actualmente cursando últimos semestres de administración de empresas, negocios internacionales u otros similares.- deseable inglés b1 o superior.- fuertes habilidades organizativas y atención al detalle.- excelentes habilidades de comunicación e interpersonales.- capacidad para manejar información sensible con confidencialidad.- dominio del paquete microsoft office (word, excel, powerpoint).- deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. - we don’t just build the world, we build innovative technology too._ joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you’ll get the unique chance to impact some of the world’s most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + decker. your ideas a...


STRATEGIC ACCOUNT MANAGER

At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life we’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. the role will support will be a strategic account manager for private accounts. this position will be hybrid based in colombia. responsibilities may include the following and other duties may be assigned: responsible for developing and maintaining senior/c-suite level relationships with strategic partners and working with them to identify and qualify new business opportunities develop and drive appropriate portfolio management strategy in collaboration with the business units to expand and protect market share, optimize pricing strategy, and build long-term contractual agreements and relationships with clients and strategic partners responsible for understanding the assigned account's strategic priorities and developing appropriate value-added programs for each account develop, communicate, and implement business plans to achieve strategic target business results identify and develop ongoing mutual opportunities for sales growth with key strategic accounts required knowledge and experience: bachelor’s degree five years of experience in the medical device or healthcare industry, ide...


AUTOMATION & COMMISSIONING ENGINEER

Gea group bogota, d.c., capital district, colombia automation & commissioning engineer gea group bogota, d.c., capital district, colombia get ai-powered advice on this job and more exclusive features. gea is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. our portfolio includes machinery and plants as well as advanced process technology, components and comprehensive services. used across diverse industries, they enhance the sustainability and efficiency of production processes globally. as the team is growing, we are looking for a automation & commissioning engineer, their main responsibilities are: development the automation engineering during different phases of a project (planning, design, execution, commissioning and closing) in order to review, validate, adjust or propose ideas or solutions for effective continuity of these or their improvements. generate pre-engineering of automation development dimensioning, software and hardware list generation for automation architecture. plc programming of process and cip sequences. hmi and scada programming. fat procedures. product testing. review existing process engineering and make necessary changes to support project execution when necessary. actively managing internal and external stakeholders. travel will be required, involving periods on side throughout year (up to 75% travelling time expected). your profile / qualifications degree in engineering career (industrial, electrical, automation, electronic mechatronics). 5+ years of experience working as automation engineer. 3+ yea...


[ZLX348] | STRATEGIC ACCOUNT MANAGER

At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.a day in the lifewe're a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. the role will support will be a strategic account manager for private accounts. this position will be hybrid based in colombia.responsibilities may include the following and other duties may be assigned:responsible for developing and maintaining senior/c-suite level relationships with strategic partners and working with them to identify and qualify new business opportunitiesdevelop and drive appropriate portfolio management strategy in collaboration with the business units to expand and protect market share, optimize pricing strategy, and build long-term contractual agreements and relationships with clients and strategic partnersresponsible for understanding the assigned account's strategic priorities and developing appropriate value-added programs for each accountdevelop, communicate, and implement business plans to achieve strategic target business resultsidentify and develop ongoing mutual opportunities for sales growth with key strategic accountsrequired knowledge and experience:bachelor's degreefive years of experience in the medical device or healthcare industry, ideally in...


HR INTERN

Full time Tiempo completo

Descripción del puesto: como practicante de recursos humanos en stanley black & decker, desempeñarás un papel crucial apoyando a nuestro equipo de rrhh con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en recursos humanos y desarrollar habilidades esenciales para una carrera en rrhh. responsabilidades clave: 1. gestionar y apoyar actividades de los equipos. 2. dar apoyo y soporte al área de nómina. 3. creación de estrategias de engagement. 4. apoyar en la inducción y capacitación de nuevos empleados. 5. colaborar en la implementación de políticas y procedimientos de recursos humanos. calificaciones: actualmente cursando últimos semestres de administración de empresas, negocios internacionales u otros similares. deseable inglés b1 o superior. fuertes habilidades organizativas y atención al detalle. excelentes habilidades de comunicación e interpersonales. capacidad para manejar información sensible con confidencialidad. dominio del paquete microsoft office (word, excel, powerpoint). deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you’ll get the unique chance to impact some of the world’s most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + decker. your ideas and solutions have the potential to reach millions of customers as we work together to write th...


ASSOCIATE REGULATORY AFFAIRS SPECIALIST | [F339]

At medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. you'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. a day in the life we're a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. join this newly created team in global regulatory affairs and be part of a community that welcomes learners and values growth—we're bringing these devices to markets across the world and looking for those eager to become experts. step into a role where your ideas matter, your growth is supported, and your work changes lives. responsibilities may include the following and other duties may be assigned. - prepare, obtain and maintain global rf registrations for medtronic and our third-party radio products. - coordinate and execute global strategies in collaboration with our operating units. - support our operating units with any rf related queries. - provide rf regulatory support for new products/therapies that include wireless components. - provide impact assessment on rf compliance due to changes to existing products. - work cross-functionally to resolve regulatory queries from regulatory agencies. - manage and maintain technical documentation in line with local rf regulations. - maintain project lists with status and activities for assigned projects. required knowledge and experience: - bachelor's degree in electric or (bio)medical engineering. - 1-2 years' experience in (radio) regulatory functio...


CUSTOMER SERVICE REPRESENTATIVE J921

About the role: the customer service representative is responsible for solving customer’s questions and complaints related to our tools, striving to achieve customer satisfaction. by identifying customer needs, displaying empathy, and using active listening, the representative will be empowered to make decisions and find the best suitable resolution for the customer while working in a collaborative environment where they can gain knowledge and enhance soft skills by receiving support and supporting others. specific responsibilities: - kpis measured will include abandonment rate and answer time. - acts as a liaison with sales personnel, distributors, and service personnel to meet and exceed customer expectations. - consistently improves and manages customer communication flow on promotions and product information. - updates, maintains, and analyzes customer - account profiles. - maintains working knowledge of all company products, services, and promotions. - assists in training new employees in addition to other duties as assigned by management. knowledge/skills/abilities: - proficient in microsoft office; excel, powerpoint, word. sap & salesforce, zendesk preferred. - interpreting kpi’s - high level of english - excellent written and verbal communication skills - ability to research answers using multiple resources to satisfy customer inquiries in a timely manner. - patience and positive attitude education/experience: - high school diploma or its equivalent required - 6 months to 1 years’ worth of experience within customer service and call cent...


(MSA061) - DIGITAL MARKETING ASSISTANT

The ideas factory es una consultora creativa de marketing centrada en colombia que trabaja con clientes en sus marcas y estrategias de crecimiento. actualmente estás buscando un asistente de marketing digital para unirse a nuestro equipo digital de rockstars. los profesionales bilingües de marketing digital en tif, dirigen la ejecución de los esfuerzos en marketing usando nuevos valores en medios de comunicación y digital. te encargarás de varios activos de marketing digital y herramientas para nuestros clientes: websites, blogs, podcasts, canales de redes sociales, ppc, campañas, publicidad digital y pr digital con la intención de generar tráfico hacia su embudo digital. trabajarás en coordinación con el equipo de desarrollo, el líder creativo (para campañas digitales) y el líder de comunicaciones o manager de contenido que te proveerá con las herramientas de contenido para nuestras tareas mensuales. responsabilidades: coordinar la creación de contenido digital: para website, blogs, prensa, post de redes sociales. monitorear kpi’s y roi de las acciones de marketing digital de acuerdo a la estrategia apoyar al equipo de marketing con procesos de investigación para nuevos clientes y campañas coordinar la creación de contenido digital monitorear kpi y roi de las acciones de marketing digital de acuerdo a la estrategia desarrollar e implementar planes de marketing digital mantenerse actualizado con los últimos avances en herramienta de marketing digital mantener y coordinar correos de los esfuerzos realizados en marketing con nuestros clientes. requisitos debe es...


IT INTERN | (I-875)

Descripción del puesto: como practicante de it en stanley black & decker, desempeñarás un papel crucial dando apoyo transversal a todas nuestras áreas con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en tecnología de la información y desarrollar habilidades esenciales para una carrera. responsabilidades clave: - apoyo inventario equipos - destapar equipos y cambiar partes(opcional) - temas administrativos en general - alistamiento equipos para envió - capacidad para desconectar/reconectar estaciones de trabajo informáticas, periféricos etc. - mover equipos de forma segura de un punto a otro utilizando carros y vehículos con ruedas - atención de usuarios o servicio al cliente - habilidades de escritura - manejo de excel calificaciones: - actualmente cursando una carrera técnica o tecnologica en mantenimiento de equipos de computo y redes o relacionados . - fuertes habilidades organizativas y atención al detalle. - excelentes habilidades de comunicación e interpersonales. - capacidad para manejar información sensible con confidencialidad. - dominio del paquete microsoft office (word, excel, powerpoint). - deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. we don't just build the world, we build innovative technology too. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you'll get the unique chance to impact some of the wor...


[Z-071] HR INTERN

Descripción del puesto: como practicante de recursos humanos en stanley black & decker, desempeñarás un papel crucial apoyando a nuestro equipo de rrhh con diversas tareas y proyectos. esta pasantía ofrece una valiosa oportunidad para adquirir experiencia práctica en recursos humanos y desarrollar habilidades esenciales para una carrera en rrhh. responsabilidades clave: - 1. gestionar y apoyar actividades de los equipos. - 2. dar apoyo y soporte al área de nómina. - 3. creación de estrategias de engagement. - 4. apoyar en la inducción y capacitación de nuevos empleados. - 5. colaborar en la implementación de políticas y procedimientos de recursos humanos. calificaciones: - actualmente cursando últimos semestres de administración de empresas, negocios internacionales u otros similares. - deseable inglés b1 o superior. - fuertes habilidades organizativas y atención al detalle. - excelentes habilidades de comunicación e interpersonales. - capacidad para manejar información sensible con confidencialidad. - dominio del paquete microsoft office (word, excel, powerpoint). - deseo de aprender y contribuir en un entorno orientado al trabajo en equipo. we don't just build the world, we build innovative technology too. joining the stanley black & decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. here, you'll get the unique chance to impact some of the world's most iconic brands including stanley tools, dewalt, craftsman, mac tools and black + deck...


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