Case outcome and client experience coordinator join to apply for the case outcome and client experience coordinator role at the united firm | la liga defensora, apc . job overview the united firm | la liga defensora, apc is seeking a proactive, people-oriented case outcome and client experience coordinator to help grow and maintain our firm's online reputation by reaching out to clients. the main objective is to engage satisfied clients and encourage them to share their experiences through online reviews. this role is ideal for someone who is persuasive, empathetic, and understands the value of social proof in building trust with potential clients. key responsibilities proactively contact clients to request online google reviews. guide clients through the process of writing and posting reviews, providing support as needed. identify the best timing and approach for outreach based on each case and client relationship. maintain a database of contacted clients, responses, and review statuses. collaborate with the legal and intake teams to identify suitable clients for outreach. monitor review platforms and prepare regular reports on review volume, quality, and impact. flag any negative feedback for internal review and follow-up. qualifications strong communication and interpersonal skills — friendly, tactful, persuasive. experience in customer service, marketing, or client outreach preferred. detail-oriented and organized; capable of managing follow-up cycles effectively. comfortable working with review platforms and crm tools. bilingual in english and spanish is required. come...
Get ai-powered advice on this job and more exclusive features. the united firm | la liga defensora, apc. is looking for a remote waiver legal assistant to join our growing legal team. you will report directly to the immigration department supervisor. you have a legal knowledge of immigration-related laws and can make reasoned decisions. candidates must have a client-service attitude with excellent case management skills. we're looking for someone who possesses the knowledge of procedural requirements for different types of non-immigrant, and immigrant visas. this legal assistant will participate in all aspects of our immigration practice, including assisting in the management of client relationships, case review, analysis, preparation, and filing of non-immigrant petitions. responsibilities analyze case documents and prepare immigration applications for filing with the appropriate government agency communicate with clients and foreign nationals regarding procedural and case processing issues, assisting with the review of cases oversee status of cases through utilization of case management and billing systems. run reports follow internal intake procedures after a client retains our firm make regular updates to our case management system including client information, case tracking information, and client communications maintain hard copy files and documents to support all immigration activity on behalf of clients ensure that clients are kept informed on the progress of their cases assist attorneys and other team members to manage caseload complete assignments and com...
Remote ai immigration automation specialist join to apply for the remote ai immigration automation specialist role at the united firm | la liga defensora, apc remote ai immigration automation specialist 1 month ago be among the first 25 applicants join to apply for the remote ai immigration automation specialist role at the united firm | la liga defensora, apc get ai-powered advice on this job and more exclusive features. ai automation engineer – legal & finance system the united firm | la liga defensora, a.p.c. is seeking an experienced and innovative ai automation engineer to lead the development and implementation of intelligent automation solutions across our immigration and finance processes. this pivotal role will be responsible for designing, training, and deploying ai agents that streamline workflows such as visa tracking, financial and intake reporting, document management, compliance monitoring, and client communications. we're looking for someone with hands-on experience in creating advanced ai agents that can interpret complex data and deliver real-time insights. one of the immediate goals of this role is to build an internal agent capable of producing finance and intake reports instantly—simply by asking. key responsibilities: design, build, and deploy ai agents to support various stages of the immigration process and internal reporting needs. collaborate with legal, finance, and compliance teams to identify automation opportunities in workflows. develop intelligent tools that enable instant access to financial and intake reports through natura...
Join to apply for the remote legal analysis case assistant va role at the united firm | la liga defensora, apc join to apply for the remote legal analysis case assistant va role at the united firm | la liga defensora, apc get ai-powered advice on this job and more exclusive features. the united firm | la liga defensora, apc. is seeking a skilled and proactive remote legal analysis case assistant va to join our growing legal team. this position will report directly to the immigration department supervisor. the ideal candidate will have a solid understanding of immigration-related laws and be capable of making reasoned decisions while performing a variety of filing activities. we are looking for someone with a client-service attitude and exceptional case management skills. you should also possess knowledge of procedural requirements for various non-immigrant and immigrant visas, particularly in the u-certs area. this legal assistant will participate in all aspects of our immigration practice, including assisting in the management of client relationships, case review, document preparation, and filing of non-immigrant petitions. responsibilities: client consultation: conduct client interviews to collect necessary information and explain procedural requirements for u-certs and related visa filings. document preparation: prepare all necessary forms, petitions, and supporting documents for filing, ensuring accuracy and compliance with immigration laws. legal research: conduct legal research on relevant immigration laws, policies, and regulations to support case preparatio...
**responsibilities**: - utilize in-depth legal knowledge to make reasoned decisions in immigration matters. - manage client relationships with a strong client-service attitude. - conduct case review, analysis, and preparation for immigrant and non-immigrant petitions. - stay informed about procedural requirements for various non-immigrant and immigrant visas. - participate in all aspects of the immigration practice. - utilize case management and billing systems **requirements**: - at least 2 years of immigration law experience - strong understanding of immigration-related laws and procedures - excellent case management skills - client-service mindset and effective communication skills - ability to work collaboratively in a growing legal team - bilingual (english and spanish) **come work as an immigration legal assistant in our growing firm with opportunities to advance in your career!** **the united firm, apc is an equal employment opportunity employer. we're dedicated to providing an inclusive, open, and diverse work environment....
**responsibilities**: - utilize in-depth legal knowledge of immigration law and eoir procedures to make reasoned decisions and ensure accurate filings. - manage client relationships with a client-service focus, providing clear updates and assistance throughout the immigration process. - conduct comprehensive case review, analysis, and preparation for both immigrant and non-immigrant petitions, particularly those involving eoir proceedings. - stay informed about and adhere to the procedural requirements for eoir cases, including detained and removal defense petitions. - collaborate with attorneys and other team members to ensure effective case preparation and successful resolution. - utilize case management and billing systems to track case progress, monitor deadlines, and ensure timely filings. - ensure compliance with all eoir filing requirements and deadlines, helping clients navigate the immigration court process. **requirements**: - at least 2 years of immigration law experience, specifically with eoir cases, including removal defense and other immigration court proceedings. - strong understanding of immigration-related laws, including eoir procedures, and the ability to stay updated on changes to immigration law. - excellent case management skills, including managing multiple cases, tracking deadlines, and maintaining organized records. - client-service mindset with exceptional communication skills, both written and verbal, to assist clients effectively. - ability to work collaboratively in a growing legal team while managing individual casework and dea...
**responsibilities**: - **consultation and advice**: providing legal advice to clients on the terms and implications of canceling a contract. this includes evaluating whether cancellation is legally permissible and advising on potential risks and consequences. - **drafting and reviewing documents**: drafting cancellation notices, termination letters, and settlement agreements. reviewing existing contracts to identify any clauses related to termination and ensuring compliance with these terms. - **negotiation**: negotiating with the other party involved to reach a mutually agreeable termination or settlement. this often involves discussions to resolve disputes or obtain favorable terms for the client. - **litigation and dispute resolution**: representing clients in legal disputes related to contract cancellation. this may involve filing lawsuits, responding to legal actions, and appearing in court or arbitration. - **mediation and arbitration**: assisting clients in alternative dispute resolution processes such as mediation or arbitration, where they help negotiate settlements outside of the courtroom. - **compliance and risk management**: ensuring that the termination process adheres to legal requirements and minimizing the risk of legal repercussions. this includes advising on compliance with contract terms and relevant laws. - **client communication**: keeping clients informed about the progress of their case, explaining legal options, and providing updates on any developments. **legal research**: conducting research on relevant laws, regulations, and case preced...
The united firm | la liga defensora apc is seeking a proactive, people-oriented **case outcome and client experience coordinator** to join our grow and maintain our firm's online reputation by reaching out to clients. the main objective will be to engage satisfied clients and encourage them to share their experiences through online reviews. this role is ideal for someone who is persuasive, empathetic, and understands the value of social proof in building trust with potential clients. **key responsibilities** - proactively contact clients to request online google reviews. - guide clients through the process of writing and posting reviews, provide support as needed. - identify the best timing and approach outreach based on each case and client relationship - maintain a database of contacted clients, responses, and review statuses - collaborate with the legal team and intake team to identify which clients are most appropriate for outreach. - monitor review platforms and compline regular reports on review volume, quality, and impact - flag any negative feedback for internal review and follow-up **qualifications**: strong communication and people skills - friendly, tactful, persuasive - experience in customer service, marketing, or client outreach preferred - detail oriented and organized; able to manage follow-up cycles effectively - comfortable working with review platforms and crm tools - bilingual (english/spanish) required. come be a part of our growing firm and its opportunities for your career development. you will learn to develop alongside a team of p...
The united firm, apc is looking to hire an experienced** personal injury** **client** **intake virtual assistant**with a desire to grow within the legal industry. the **personal injury** **client** **intake virtual assistant**will be the first point of contact with prospective clients, will screen leads, and will be responsible for obtaining case details that will allow the firm to determine if a case should be retained. this position must be staffed by an individual who is business development oriented and works well with people. we ask that you have a strong customer service background and possess the ability to screen potential client calls. you will ensure operational excellence and handle a large volume of incoming client calls. **responsibilities** - handling inbound phone calls, setting appointments, and screening prospective clients before scheduling an attorney-client consultation - assists with answering customer inquiries and problems by routing customer to the proper contact and/or department - accurately log client information in our software database system - assist attorneys with administrative tasks related to opening new cases and maintaining databases **qualifications** - must be bilingual (english/spanish) with written and verbal proficiency - at least 2 years of experience doing intake, preferably in the legal field _preferred _but not required - great interpersonal skills, extending patience when working with individuals and proactive when issues arise. - ability to maintain several responsibilities at once and time-management skills, priori...
**responsibilities** - responsible for daily interaction with clients, defense attorneys/adjusters and doctor offices - manage attorney schedule efficiently (attorney-client meetings, court appearances, etc.) - oversee status of cases through utilization of case management and billing systems. run reports - follow internal intake procedures after a client retains our firm - enter and process all legal and medical mail, including ames, pqmes, etc. - prepare correspondence to opposing attorney, and/or insurance company - ensure that clients are kept informed on the progress of their cases - assist attorneys and other team members to manage caseload - complete assignments and communicate case progress/status/issues to supervisors **qualifications** - at least 1-2 years of workers' compensation law experience - bilingual (english/spanish) preferred, but not required - excellent relationship building, process improvement, and communication skills are required - previous experience as a paralegal or other legal field - experience with ames, pqmes, etc. - experience with case management software here at the united firm | la liga defensora, apc **we offer medical, dental, and vision insurance. we have a great compensation package including a 401(k) plan**. **some perks include catered lunches, complimentary parking, paid time off, and more**! come be apart of our growing firm and its opportunities for your career development. you will learn and develop alongside a team of professionals who aim to excel in the legal industry. the united firm | la liga defensora,...
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