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ELIGIBILITY MANAGEMENT AGENT - (B-867)

Third way health ( ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we’re looking for full-time team members for our eligibility team in the medellin area. as part of our eligibility team you will have the chance to help us improve the healthcare experience in the us for thousands of patients by helping them with their eligibility information and inquiries (incl. eligibility verification, eligibility updates, coordination of benefits , etc.). salary: 3.000.000 cop , plus bonus 150.000 cop indefinite contract. responsibilities: enter new member eligibility records into ez cap following established guidelines validate coordination of benefits (cob) to determine payment responsibilities verify current and past patient eligibility obtain eligibility requests via email, and eligibility portal and perform eligibility checks provide assistance to personnel from other departments with eligibility-related issues review accounts, providing updates and information current plan statuses help to train new employees and inform them about the twh’s procedures and management policies required skills and quali...


PROVIDER SUPPORT SERVICES AGENT - (SH-893)

Third way health ( ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we’re looking for full-time agents for our medical provider support services team in the medellin area. as part of our provider support services team you will have the chance to help us improve the healthcare experience in the us for thousands of patients and providers by helping them with their inquiries (incl. claims payment status checks, provider dispute resolution, insurance eligibility verification, authorization status check, etc.). salary: 3.000.000 cop , plus bonus 150.000 cop contract type: indefinite contract work location: onsite with the possibility to work from home starting in q2 2024 based on performance responsibilities: provide inbound call center services for client’s providers take provider calls and help them with e.g., claims payment status checks, insurance eligibility verification, medical authorizations, dispute resolution, etc. provide accurate, satisfactory answers to providers’ queries and concerns de-escalate situations involving dissatisfied providers, offering assistance and support review accounts, ...


TEST ANALYST - N-302

Third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world-class team of service representatives. what unites us is our passion for supporting independent physicians and helping patients from all backgrounds have a better healthcare experience. about the position we’re looking for a full-time test analyst to join our team in medellín, colombia. as a test analyst, your primary responsibility will be to conduct thorough testing of voice-based applications, assessing usability, functionality, and performance of ai-driven patient engagement tools. key responsibilities - collaborating with product team members (e.g., product managers, software engineers, system administrators, analysts) to establish targets and processes for continuously improving system reliability, with a focus on voice interactions and ai-generated responses. - embedding quality engineering principles, including defining data standards and acceptance criteria, to help “shift testing left” in the product development process. - designing, executing, and documenting test plans, system monitoring, and data sync routines to ensure that our voice ui and llm-based functionalities meet functional and non-functional requirements as internal and external software configurations change. - executing structured test cases for voice-based interactions, ensuring accuracy, clarity, ...


MEMBER SERVICES ASSISTANT TEAM LEAD

Third way health ( www.thirdway.health ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we are seeking a full-time assistant team lead for our member's team. the assistant team lead will support the team lead in various administrative and leadership tasks, ensuring efficient team operations and high-quality client services. you will play a key role in supporting different aspects of operations including helping our clients and managing teams. responsibilities: take patient calls and help patients to e.g., schedule appointments, navigate intake, etc. provide accurate, satisfactory answers to patients’ queries and concerns de-escalate situations involving dissatisfied patients, offering patient assistance and support contact patients to inform them about available test results or remind them about upcoming events in their care plan (e.g., annual wellness visit) guide patients through navigating the practice website and or troubleshooting the member/patient app assist the team lead in guiding and managing the members team provide recommendations and support for allocating team resources effectively to practices/patients a...


PROVIDER SUPPORT SERVICES AGENT

Third way health ( www.thirdway.health ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we’re looking for full-time agents for our medical provider support services team in the medellin area. as part of our provider support services team you will have the chance to help us improve the healthcare experience in the us for thousands of patients and providers by helping them with their inquiries (incl. claims payment status checks, provider dispute resolution, insurance eligibility verification, authorization status check, etc.). salary: 3.000.000 cop , plus bonus 150.000 cop contract type: indefinite contract work location: onsite with the possibility to work from home starting in q2 2024 based on performance responsibilities: provide inbound call center services for client’s providers take provider calls and help them with e.g., claims payment status checks, insurance eligibility verification, medical authorizations, dispute resolution, etc. provide accurate, satisfactory answers to providers’ queries and concerns de-escalate situations involving dissatisfied providers, offering assistance and support review accounts, pr...


ELIGIBILITY MANAGEMENT AGENT

Third way health ( www.thirdway.health ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we’re looking for full-time team members for our eligibility team in the medellin area. as part of our eligibility team you will have the chance to help us improve the healthcare experience in the us for thousands of patients by helping them with their eligibility information and inquiries (incl. eligibility verification, eligibility updates, coordination of benefits , etc.). salary: 3.000.000 cop , plus bonus 150.000 cop indefinite contract. responsibilities: enter new member eligibility records into ez cap following established guidelines validate coordination of benefits (cob) to determine payment responsibilities verify current and past patient eligibility obtain eligibility requests via email, and eligibility portal and perform eligibility checks provide assistance to personnel from other departments with eligibility-related issues review accounts, providing updates and information current plan statuses help to train new employees and inform them about the twh’s procedures and management policies required skills and qualificati...


HIRING SUCCESS MANAGER AMERICAS

Join to apply for the hiring success manager americas role at remofirst continue with google continue with google join to apply for the hiring success manager americas role at remofirst remofirst empowers employers to be free from geographical boundaries when accessing talent, allowing employees to pursue opportunities wherever they may exist. we are on a mission to be the first to truly revolutionise the industry and be a generational company. our platform offers a full-range people management tool, employee benefits like health insurance, and financial benefits, and enabling clients to hire anyone from anywhere with one click. remofirst manages employees and contractors for fortune 500 companies (e.g., microsoft, mastercard) and the best startups worldwide (e.g., transfergo). we are a small but strong team of 140 people (and growing) hyper-focussed on delivering a world-class platform and unparalleled service with our industry-leading partnerships. to help accelerate our growth and pace of delivery, we are looking for talented hiring success manager to help spearhead the overall look and feel of our features and services. as a hiring success manager, you will be responsible for advising and proactively guiding customers and their employees through the global employment process. this involves providing insight about employment in the country of hire, providing a clear explanation of how to hire compliantly via an eor, providing proactive updates on progress to all parties involved in hiring, keeping internally platforms updated, and following internal processes to ensur...


USER EXPERIENCE LEAD

Get immediate access to 2,181,000 premium jobs direct access to top employers gain full access to exclusive job listings from leading companies worldwide. verified, high-quality jobs only no ads, scams, or junk-just genuine opportunities. explore thousands of open positions tailored to your lifestyle, including flexible remote jobs. exclusive resume review receive expert feedback with personalized suggestions to enhance your resume. who we are third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position as a user experience (ux) lead at third way health, you will play a critical role in shaping the digital experience for both medical providers and patients. you’ll be responsible for designing intuitive, accessible, and user-friendly solutions that align with our mission of improving patient access and satisfaction while supporting healthcare providers in their daily operations. this is an opportunity to drive ux strategy from the ground up and have a direct impact on healthcare delivery in practices nationwide. responsibilities drive the ux design process, from concept to execution, across our various engagement platform. collaborate closely with product mana...


SOFTWARE ENGINEER

Third way health helps medical practices across the united states improve patient experience and access while reducing the administrative burden on practices. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support independent physicians and help patients from all backgrounds to have a better healthcare experience. about the role we’re looking for a full-time software engineer who will help design, develop, deploy, and scale applications that power a suite of medical front office workflows, leveraging technology to reduce the potential for error while minimizing the amount of manual effort required. these workflows, which include appointment scheduling, financial clearance, and inquiry handling, are maintained alongside actively curated knowledge bases and an evolving ecosystem of third party systems (e.g., ehrs, eligibility / authorization services, provider registries). you will help design and optimize real-time voice ai applications, integrating nlp models, speech-to-text (stt), text-to-speech (tts), and intent recognition to service interactions. you will also advance software engineering practices for securely delivering microservices and real-time voice applications across our own cloud infrastructure, as well as infrastructure managed by salesforce and other strategic partners. you will help shape our engineering culture and uphold our values to act as one team, own the outcome, default to open, learn throug...


TECH PRODUCT MANAGER COLOMBIA

For more than 20 years, our global network of passionate technologists and pioneering craftspeople has delivered cutting-edge technology and game-changing consulting to companies on the brink of ai-driven digital transformation. since 2001, we have grown into a full-service digital consulting company with 5500+ professionals working on a worldwide ambition. driven by the desire to make a difference, we keep innovating. fueling the growth of our company with our knowledge worker culture. when teaming up with xebia, expect in-depth expertise based on an authentic, value-led, and high-quality way of working that inspires all we do.
about the role we are looking for an experienced senior technical product manager who loves retail and has a passion for delivering best-in-class experiences for consumers. what you'll do drive the strategic vision for consumer identity as a globally scalable platform, developing today’s authentication space into a cohesive, consumer-focused value proposition. build alignment across a wide group of stakeholders in support of your vision. build relationships with external partners and vendors to support our vision and roadmaps, including managing the selection of solutions via the rfp process. partner with commercial, product and engineering teams in translating commercial goals and the platform vision into a well-sequenced, global roadmap: balance foundational needs and specific use cases. identify opportunities, partner to identify roi, and prioritize and negotiate initiatives to develop a roadmap that delivers on the vision and strategy. ensu...


TEST ANALYST

Third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world-class team of service representatives. what unites us is our passion for supporting independent physicians and helping patients from all backgrounds have a better healthcare experience. about the position we’re looking for a full-time test analyst to join our team in medellín, colombia. as a test analyst, your primary responsibility will be to conduct thorough testing of voice-based applications, assessing usability, functionality, and performance of ai-driven patient engagement tools. key responsibilities collaborating with product team members (e.g., product managers, software engineers, system administrators, analysts) to establish targets and processes for continuously improving system reliability, with a focus on voice interactions and ai-generated responses. embedding quality engineering principles, including defining data standards and acceptance criteria, to help “shift testing left” in the product development process. designing, executing, and documenting test plans, system monitoring, and data sync routines to ensure that our voice ui and llm-based functionalities meet functional and non-functional requirements as internal and external software configurations change. executing structured test cases for voice-based interactions, ensuring accuracy, clarity, and consistency in ...


USER EXPERIENCE LEAD

Third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world-class team of service representatives. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position as a user experience (ux) lead at third way health, you will play a critical role in shaping the digital experience for both medical providers and patients. you’ll be responsible for designing intuitive, accessible, and user-friendly solutions that align with our mission of improving patient access and satisfaction while supporting healthcare providers in their daily operations. this is an opportunity to drive ux strategy from the ground up and have a direct impact on healthcare delivery in practices nationwide. responsibilities drive the ux design process, from concept to execution, across our various engagement platforms. collaborate closely with product managers, developers/engineers, system administrators, operations/service teams, and commercial teams to create seamless, human-centered designs that improve patient and provider experiences. conduct user research, interviews, and usability tests with both patients and medical staff to deeply understand their needs, pain points, and behaviors. translate complex healthcare experiences into simple, intuitive interfaces that increase patient engageme...


SOFTWARE ENGINEER - FC654

Third way health helps medical practices across the united states improve patient experience and access while reducing the administrative burden on practices. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support independent physicians and help patients from all backgrounds to have a better healthcare experience. about the role we’re looking for a full-time software engineer who will help design, develop, deploy, and scale applications that power a suite of medical front office workflows, leveraging technology to reduce the potential for error while minimizing the amount of manual effort required. these workflows, which include appointment scheduling, financial clearance, and inquiry handling, are maintained alongside actively curated knowledge bases and an evolving ecosystem of third party systems (e.g., ehrs, eligibility / authorization services, provider registries). you will help design and optimize real-time voice ai applications, integrating nlp models, speech-to-text (stt), text-to-speech (tts), and intent recognition to service interactions. you will also advance software engineering practices for securely delivering microservices and real-time voice applications across our own cloud infrastructure, as well as infrastructure managed by salesforce and other strategic partners. you will help shape our engineering culture and uphold our values to act as one team, own the outcome, default to open, learn th...


MULESOFT DEVELOPER

Third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading service automation platform and a world class team of service representatives. what unites us is our passion to support physicians and provide better access for patients from all backgrounds. about the position we're looking for a mulesoft developer to join our team in medellín, colombia. you'll architect and build critical api integrations that connect healthcare providers' ehr systems with our platform, enabling seamless data flow for millions of patient interactions. this is a high-impact role where you'll define how healthcare data flows through our platform, directly enabling better patient care through real time system integration. what you'll do design and architect scalable integration solutions that enable seamless data exchange between diverse ehr systems and our platform, with reusable components for multiple clients. lead the design and development of mulesoft applications, ensuring they align with the business needs. design error handling and monitoring strategies for mission-critical healthcare integrations. establish integration architecture standards and best practices for healthcare data exchange. develop and maintain detailed implementation and migration documentation, including integration points, and configuration details. implement ci/cd workflows for controlled releases with automated testing and post-...


TALENT ACQUISITION ANALYST

Third way health ( www.thirdway.health ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world-class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we are seeking a motivated and detail-oriented talent acquisition analyst to join our dynamic hr team in medellín, colombia. this role is crucial for ensuring the continuous inflow and adequate sourcing of talent that meets our growing needs. as part of this role, you will support the management of the recruitment process, from posting jobs to finalizing candidate documentation. responsibilities: update job descriptions and job requisitions. post job openings on various employment portals, social media, and other recruitment channels to attract a diverse pool of candidates. source and recruit candidates by using databases, social media, etc. review resumes to screen for candidates who meet the required profile. coordinate interviews between candidates, the talent team, and respective department leaders. forge partnerships with educational institutions and other organizations to ensure a steady flow of candidates. act as a point of contact and build influential candidate relationships during the selection process. persistence and co...


PATIENT CONCIERGE REPRESENTATIVE

Third way health ( www.thirdway.health ) helps medical practices and healthcare organizations across the united states to improve the patient experience while reducing the administrative burden on practice owners and management. we enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. what unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. about the position: we’re looking for a full-time patient concierge representative for our patient concierge team in the medellin area. as part of our patient concierge team you will have the chance to help us improve the healthcare experience in the us for thousands of patients. ideal candidates are passionate about helping patients with scheduling appointments, answering questions, and addressing any non-clinical concerns. salary: 3.000.000 cop , plus bonus indefinite contract. responsibilities: take patient calls and help patients to e.g., schedule appointments, navigate intake, etc. provide accurate, satisfactory answers to patients’ queries and concerns de-escalate situations involving dissatisfied patients, offering patient assistance and support contact patients to inform them about available test results or remind them about upcoming events in their care plan (e.g., annual wellness visit) guide patients through navigating the practice website and or troubleshooting the member/patient app help patients to find the right care and specialists with...


FIXTURES MANAGEMENT AND SETTLEMENT ADMINISTRATOR (T611)

**a **b**it **a**bout **u**s** genius sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media. our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder all the way through to the fan. we are the trusted partner to over 500 sports organisations globally, capturing the highest quality data for many of the world's largest leagues and federations such as the nfl, nba, mlb, english premier league, serie a, fiba and the ncaa. from enabling leagues to take control of their official data, to creating immersive fan experiences for sports, betting and media organisations, we are driven to the deliver the difference for our partners. **what **w**e **d**o** - **sportstech** data capture, management and analysis tools that help leagues run their sport, unlock new revenue streams, and protect the integrity of their competitions. - **video** fully automated streaming technology, production and distribution services that help showcase sports to the world. - **sportsbook** everything a sportsbook operator needs to manager their operation and grow profits - all powered by the finest live sports data available. - **media & engagement** we help brands and publishers engage and monetise sports fans with personalised campaigns and content they will love. **the role** fixtures management and settlement administrator is a research-oriented fulltime role. you'll be responsible for a database of global sporting events and ensuring the da...


[KR-890] SOFTWARE ENGINEER

**who we are**: third way health helps medical practices across the united states improve patient experience and access while reducing the administrative burden on practices. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support independent physicians and help patients from all backgrounds to have a better healthcare experience. **about the role**: **primary job duties**: - ensure compliance with hipaa and other regulatory standards while implementing voice ai solutions that mitigate bias and improve accessibility. - coordinate any product improvements that impact day-to-day operations, working alongside our implementation team, patient care team, and our technology partners to anticipate and mitigate issues **desired qualifications**: - bachelor’s degree in computer science, information systems, engineering, or related field, or equivalent relevant work experience - experience developing and deploying real-time voice ai systems using technologies like asr (e.g., whisper, deepspeech), tts (e.g., amazon polly, google wavenet), and conversational ai (e.g., rasa, dialogflow, amazon lex) - strong understanding of healthcare workflows and data, with an emphasis on prior experience with administrative processes for u.s. healthcare providers and payers - track record of contributing meaningfully to team-based development work in a hybrid (on-site / remote) environment...


STREAMING TECHNICAL SUPPORT ANALYST - LUY436

**a **b **it **a **bout **u **s** genius sports is the official data, technology and commercial partner that powers the global ecosystem connecting sports, betting and media. our mission is to champion a more sustainable sports data ecosystem that benefits all parties - from the rights holder all the way through to the fan. we are the trusted partner to over 500 sports organizations globally, capturing the highest quality data for many of the world's largest leagues and federations such as the nfl, nba, mlb, english premier league, serie a, fiba and the ncaa. from enabling leagues to take control of their official data, to creating immersive fan experiences for sports, betting and media organizations, we are driven to the deliver the difference for our partners. **the role** we are looking for a **_streaming technical support analyst _**to become an essential part of our team, providing top-tier assistance for the genius sports video streaming product. this role is pivotal in maintaining high-quality streaming services for our customers and partners worldwide. **duties and responsibilities** - **live stream support**:respond to and resolve live streaming issues escalated by customer support. - **technical troubleshooting**:analyze and troubleshoot streaming problems for live and no live content. - **collaboration & communication**:interact with global teams and departments; communicate effectively with clients and third-party providers using skype and other internal tools. - **monitoring & reporting**:perform setup, checks, and continuous monitoring of live...


MULESOFT DEVELOPER (TT-031)

Third way health helps medical practices across the united states improve the patient experience while reducing the administrative burden on practice owners. we enable practices to enhance the experience of their patients by providing them with a leading service automation platform and a world class team of service representatives. what unites us is our passion to support physicians and provide better access for patients from all backgrounds. about the position we're looking for a mulesoft developer to join our team in medellín, colombia. you'll architect and build critical api integrations that connect healthcare providers' ehr systems with our platform, enabling seamless data flow for millions of patient interactions. this is a high-impact role where you'll define how healthcare data flows through our platform, directly enabling better patient care through real time system integration. what you'll do design and architect scalable integration solutions that enable seamless data exchange between diverse ehr systems and our platform, with reusable components for multiple clients. lead the design and development of mulesoft applications, ensuring they align with the business needs. design error handling and monitoring strategies for mission-critical healthcare integrations. establish integration architecture standards and best practices for healthcare data exchange. develop and maintain detailed implementation and migration documentation, including integration points, and configuration details. implement ci/cd workflows for controlled releases with automated testin...


BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

We're looking for a full-time patient concierge representative for our patient concierge team in the medellin area. as part of our patient concierge team you will have the chance to help us improve the healthcare experience in the us for thousands of patients. ideal candidates are passionate about helping patients with scheduling appointments, answering questions, and addressing any non-clinical concerns. responsibilities: take patient calls and help patients to eg, schedule appointments, navigate intake, etc. provide accurate, satisfactory answers to patients' queries and concerns de-escalate situations involving dissatisfied patients, offering patient assistance and support contact patients to inform them about available test results or remind them about upcoming events in their care plan (eg, annual wellness visit) guide patients through navigating the practice website and or troubleshooting the member/patient app help patients to find the right care and specialists within the practice network review patient accounts, providing updates and information about billing and other account items collaborate with other concierge services professionals to improve patient experience help to train new employees and inform them about the company's customer management policies required skills and qualifications: university degree strong communication, both written and verbal (candidates must be fluent in english, spanish and cantonese c1 or above preferred) great active listening skills a patient and empathetic attitude strong time management and organizational skills adaptability...


ZO380 | LTL SPECIALIST JUNIOR

**bilingual b2+ english - onsite position** location: medellín, colombia **company brief** we are sworkz, a nearshoring company headquartered in miami, fl. with operations in medellín, colombia. launched in november 2021, our long-term goal is to match us businesses’ growth with positive impact. in sworkz you'll find more than a workplace! we promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way. **position overview**: **key responsibilities**: - shipment coordination: assist in the planning and coordination of ltl shipments, ensuring ecient and timely distribution of goods to meet client expectations. - shipment tracking and updates: monitor and track the progress of shipments, providing timely updates to customers and stakeholders on shipment status, and proactively addressing any delays or issues. - carrier communication and coordination: work closely with carriers and transportation partners to schedule pickups and deliveries, confirming alignment with timelines and service standards. - documentation management: prepare and manage shipment documentation, ensuring accuracy and compliance with company and regulatory standards. - customer service and support: serve as a primary point of contact for customers, addressing inquiries related to shipment status, delivery timelines, and potential issues. - problem solving: identify and resolve challenges that arise during shipment, whether related to scheduling, route optimization, or cargo handling. - compliance adher...


SOFTWARE ENGINEER - (LOI676)

Third way health helps medical practices across the united states improve patient experience and access while reducing the administrative burden on practices. we enable practices to enhance the experience of their patients by providing them with a leading patient engagement platform and a world class team of service representatives. what unites us is our passion to support independent physicians and help patients from all backgrounds to have a better healthcare experience. about the role we’re looking for a full-time software engineer who will help design, develop, deploy, and scale applications that power a suite of medical front office workflows, leveraging technology to reduce the potential for error while minimizing the amount of manual effort required. these workflows, which include appointment scheduling, financial clearance, and inquiry handling, are maintained alongside actively curated knowledge bases and an evolving ecosystem of third party systems (e.g., ehrs, eligibility / authorization services, provider registries). you will help design and optimize real-time voice ai applications, integrating nlp models, speech-to-text (stt), text-to-speech (tts), and intent recognition to service interactions. you will also advance software engineering practices for securely delivering microservices and real-time voice applications across our own cloud infrastructure, as well as infrastructure managed by salesforce and other strategic partners. you will help shape our engineering culture and uphold our values to act as one team, own the outcome, default to open, learn thro...


[NQ501] | MULESOFT DEVELOPER

Third way health enables medical practices to improve the patient experience and reduce administrative burdens. our service automation platform and team of experts help physicians provide better access for patients from all backgrounds. about the position we're seeking a mulesoft developer in medellín, colombia, to architect and build critical api integrations connecting healthcare providers' ehr systems with our platform. this role will define how healthcare data flows through our platform, enabling better patient care through real-time system integration. key responsibilities - design scalable integration solutions for seamless data exchange between diverse ehr systems and our platform. - lead the design and development of mulesoft applications, ensuring alignment with business needs. - design error handling and monitoring strategies for mission-critical healthcare integrations. - establish integration architecture standards and best practices for healthcare data exchange. - develop and maintain detailed implementation and migration documentation. - implement ci/cd workflows for controlled releases with automated testing and post-deployment monitoring. - participate in peer-reviews of solution designs and related code. requirements - 3-5 years of mulesoft development experience with expertise in api design, integration patterns, and data transformation. - hands-on experience with mulesoft anypoint platform, including api-led connectivity and error handling strategies. - proven experience integrating with electronic health records (ehr) systems and healthcare data st...


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