At athena, we empower possibility throughtransformative delegation. true leaders reflect on what they wantin life and map the path to get there. we clear the way by pairingexceptional philippine-based eas with our driven clients andensuring both receive ongoing support throughout the journey. theresult is 10x more leverage, more time, and a greater impact on ourclients' work and lives. with a waitlist growing by the day, athenahas already showcased compelling demand. as part of the athenateam, you will have an exponential opportunity, empowering thefiercely ambitious to reach the most audacious goals. role overviewthe director, operations is a key leadership role at athena,primarily responsible for overseeing the client partnershipmanagers (cpms) and ensuring the delivery of high-quality serviceacross all client interactions. this position will lead strategicinitiatives within the operations department, focusing on enhancingservice delivery, optimizing operational efficiency, andmaintaining compliance with quality standards. the director,operations will also play a crucial role in strategicdecision-making processes, offering insights and analysis thatdrive business improvements. duties & responsibilities 1. leadership and oversight: provide leadership and direction to theclient partnership managers, ensuring alignment with athena'sstrategic objectives and service standards. 2. quality assuranceand compliance: work with the partnership quality director tooversee all aspects of quality and compliance within the operationsdepartment, ensuring all client interactions meet at...
At athena, we empower possibility throughtransformative delegation. true leaders reflect on what they wantin life and map the path to get there. we clear the way by pairingexceptional philippine-based eas with our driven clients andensuring both receive ongoing support throughout the journey. theresult is 10x more leverage, more time, and a greater impact on ourclients' work and lives. with a waitlist growing by the day, athenahas already showcased compelling demand. as part of the athenateam, you will have an exponential opportunity, empowering thefiercely ambitious to reach the most audacious goals. role overviewthe director, operations is a key leadership role at athena,primarily responsible for overseeing the client partnershipmanagers (cpms) and ensuring the delivery of high-quality serviceacross all client interactions. this position will lead strategicinitiatives within the operations department, focusing on enhancingservice delivery, optimizing operational efficiency, andmaintaining compliance with quality standards. the director,operations will also play a crucial role in strategicdecision-making processes, offering insights and analysis thatdrive business improvements. duties & responsibilities 1.leadership and oversight: provide leadership and direction to theclient partnership managers, ensuring alignment with athena'sstrategic objectives and service standards. 2. quality assuranceand compliance: work with the partnership quality director tooversee all aspects of quality and compliance within the operationsdepartment, ensuring all client interactions meet athena...
At athena, we empower possibility throughtransformative delegation. true leaders reflect on what they wantin life and map the path to get there. we clear the way by pairingexceptional philippine-based eas with our driven clients andensuring both receive ongoing support throughout the journey. theresult is 10x more leverage, more time, and a greater impact on ourclients' work and lives. with a waitlist growing by the day, athenahas already showcased compelling demand. as part of the athenateam, you will have an exponential opportunity, empowering thefiercely ambitious to reach the most audacious goals. role overviewthe director, operations is a key leadership role at athena,primarily responsible for overseeing the client partnershipmanagers (cpms) and ensuring the delivery of high-quality serviceacross all client interactions. this position will lead strategicinitiatives within the operations department, focusing on enhancingservice delivery, optimizing operational efficiency, andmaintaining compliance with quality standards. the director,operations will also play a crucial role in strategicdecision-making processes, offering insights and analysis thatdrive business improvements. duties & responsibilities 1.leadership and oversight: provide leadership and direction to theclient partnership managers, ensuring alignment with athena'sstrategic objectives and service standards. 2. quality assuranceand compliance: work with the partnership quality director tooversee all aspects of quality and compliance within the operationsdepartment, ensuring all client interactions meet athena...
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