See yourself at twilio join the team as twilio’s next senior gtm data engineer 3 on the sales systems team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundre...
Join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: - lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. - act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. - oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. - manage customer-faci...
2 weeks ago be among the first 25 applicants get ai-powered advice on this job and more exclusive features. join dacodes! we are a high-impact software and digital transformation firm. for over 10 years, we have developed technology-driven and innovative solutions thanks to our team of 220+ talented #dacoders , including developers, architects, ux/ui designers, pms, qa testers, and more. our team collaborates on projects with clients across latam and the united states , delivering outstanding results. at dacodes , you will have the opportunity to grow professionally , work on a variety of projects across different industries, and contribute to building innovative, high-performance ios applications. our dacoders play a crucial role in the success of our company and our clients. you will have the chance to work with disruptive startups and global brands while contributing your expertise to impactful projects. requirements role objective as a fullstack engineer at dacodes, you will play a key role in building and maintaining both the frontend and backend components of scalable digital platforms. you will collaborate closely with ui/ux designers and backend engineers to create responsive web applications and robust rest apis. your focus will be on writing clean, maintainable code and ensuring seamless integration between systems. key responsibilities develop frontend interfaces using react.js and modern javascript/typescript frameworks. build and maintain restful apis using node.js (express or similar) design and manage relational databases ...
Talentek by hubtek es una empresa que cree en el talento joven y busca apoyar el desarrollo de sus empleados a nivel personal y profesional a través de experiencias de aprendizaje y oportunidades de crecimiento. apoyamos a las empresas mediante nuestros servicios de talento y tecnología. hemos estado impactando al mundo desde 2018 y queremos seguir esforzándonos para convertirnos en las mentes más brillantes de nuestro campo y servir mejor a nuestros clientes. como twilio developer algunas de tus responsabilidades son, pero no se limitan a: escribir código reutilizable, comprobable y eficiente en python. desarrollar e implementar aplicaciones con baja latencia, alta disponibilidad y buen rendimiento. integrar componentes de backend con el sistema de telefonía twilio. implementar soluciones de almacenamiento de datos. colaborar con equipos multidisciplinarios bajo metodologías ágiles. usar herramientas de control de versiones como git en entornos colaborativos. conocimiento en integración de servicios a través de apis rest. requisitos mÍnimos requerimientos minimos: experiencia comprobable en desarrollo e implementación con twilio. dominio del lenguaje python. conocimiento y práctica en programación orientada a objetos e implementación de algoritmos. manejo de herramientas de control de versiones (git). conocimientos básicos en tecnologías front-end como javascript, html y css. la experiencia con react es un plus. conocimiento en integración de servicios a través de apis rest. contrato: contractor. remoto colombia salario: $1.5...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next personalized support expert 2. about the job the personalized support expert (pse) is a member of the global personalized support team supporting our top tier customers. they are responsible for handling a variety of twilio products while also working and collaborating with the technical account managers (tams.) the global pse team advocates for our tams’ customers as if they are their own while providing 24x7x365 coverage, managing specializations and guarding the queue responsibilities in this role, you will: - be an owner: use your strong technical and diplomatic skills to address customer issues and provide customer feedback to twilio’s product and engineering teams. - wear the customer shoes: work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences. - empower others: c...
Join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. manage customer-facing reports and documentatio...
Join to apply for the personalized support expert 2 role at twilio join to apply for the personalized support expert 2 role at twilio get ai-powered advice on this job and more exclusive features. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next personalized support expert 2. about the job the personalized support expert (pse) is a member of the global personalized support team supporting our top tier customers. they are responsible for handling a variety of twilio products while also working and collaborating with the technical account managers (tams.) the global pse team advocates for our tams’ customers as if they are their own while providin...
Como twilio developer algunas de tus responsabilidades son, pero no se limitan a: escribir código reutilizable, comprobable y eficiente en python. desarrollar e implementar aplicaciones con baja latencia, alta disponibilidad y buen rendimiento. integrar componentes de backend con el sistema de telefonía twilio. implementar soluciones de almacenamiento de datos. colaborar con equipos multidisciplinarios bajo metodologías ágiles. usar herramientas de control de versiones como git en entornos colaborativos. conocimiento en integración de servicios a través de apis rest. minimum requirements* requerimientos minimos: experiência comprobable en desarrollo e implementación con twilio. dominio del lenguaje python. conocimiento y práctica en programación orientada a objetos e implementación de algoritmos. manejo de herramientas de control de versiones (git). conocimientos básicos en tecnologías front-end como javascript, html y css. la experiência con react es un plus. conocimiento en integración de servicios a través de apis rest....
At twilio, we're shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next personalized support expert 2. about the job the personalized support expert (pse) is a member of the global personalized support team supporting our top tier customers. they are responsible for handling a variety of twilio products while also working and collaborating with the technical account managers (tams.) the global pse team advocates for our tams' customers as if they are their own while providing 24x7x365 coverage, managing specializations and guarding the queue responsibilities in this role, you will: be an owner: use your strong technical and diplomatic skills to address customer issues and provide customer feedback to twilio's product and engineering teams. wear the customer shoes: work with our customers' and partners' developers, architects, and support personnel to resolve problems with potentially very costly and far-reaching consequences. empower others: collaborate wit...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio segment join the twilio segment team as our next technical support engineer (p2). who we are & why we’re hiring twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. although we're headquartered in san francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. we employ thousands of twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. about the job we’re looking for a passionate technical support engineer with customer-facing experience, who loves helping people, solving complex problems, and wants to be a major factor in the success of our customers. this position is for someone who is technical and enjoys using multiple tools to solve complex implementation...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next contingent workforce program specialist. about the job we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio’s contingent workforce. you’ll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. responsibilities in this role, you’ll: utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders own and manage the full lifecycle process for onboarding and offboarding contingent work...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sales development representative (sdr). about the job this position is needed to play a crucial role in driving twilio's growth in the region. your primary responsibility will be to identify and qualify new business opportunities, engage with potential clients, and support the sales team in expanding twilio's footprint across latam markets. responsibilities in this role, you’ll: lead generation: proactively identify and research potential clients in the latin american region, focusing on industries that can benefit from twilio's communication solutions. outreach and engagement: initiate contact with prospects through various channels, including email, phone, and social media, to introduce twilio's products and services. qualification: assess the needs and challenges of potential clients to determine their fit for twilio's offerings, and qualify leads for the sales team. collaboration: work c...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. join the twilio segment team as our next technical support engineer (p2). about the job we’re looking for a passionate technical support engineer with customer-facing experience, who loves helping people, solving complex problems, and wants to be a major factor in the success of our customers. this position is for someone who is technical and enjoys using multiple tools to solve complex implementation issues. you’re likely to interact with multiple languages, web frameworks, apis, data warehouses, sql queries, and many internal tools while troubleshooting customer questions. every problem is unique, and will often require collaborating with your colleagues or engineering teams. the main responsibility of a technical support engineer is to provide answers, share standard methodologies, and solve technical issues that segment customers are facing. customer interactions happen within zendesk, and also occasionally over phone calls (zoom). tses als...
Senior business systems analyst, salesforce remote - colombia who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and a strong culture of connection and global inclusion, means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of system, process, and data improvements that unlock new possibilities across sales, revenue operations, and gtm organization. the sr ba, olm will work within the sales automation team to support, build, and maintain solutions for the opportunity lifecycle value stream. responsibilities collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce and adjacent technologies. develop and maintain a holistic view of crm-based process...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 who we are & why we’re hiring twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. although we're headquartered in san francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. we employ thousands of twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst/cst/est working hours. as a designated technical contact you will work with our customers to resolve complex technical problems with p...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sales development representative (sdr). about the job this position is needed to play a crucial role in driving twilio's growth in the region. your primary responsibility will be to identify and qualify new business opportunities, engage with potential clients, and support the sales team in expanding twilio's footprint across latam markets. responsibilities in this role, you’ll: lead generation: proactively identify and research potential clients in the latin american region, focusing on industries that can benefit from twilio's communication solutions. outreach and engagement: initiate contact with prospects through various channels, including email, phone, and social media, to introduce twilio's products and services. qualification: assess the needs and challenges of potential clients to determine their fit for twilio's offerings, and qualify leads for the sales team. collabora...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sales development representative (sdr). about the job this position is needed to play a crucial role in driving twilio's growth in the region. your primary responsibility will be to identify and qualify new business opportunities, engage with potential clients, and support the sales team in expanding twilio's footprint across latam markets. responsibilities in this role, you’ll: lead generation: proactively identify and research potential clients in the latin american region, focusing on industries that can benefit from twilio's communication solutions. outreach and engagement: initiate contact with prospects through various channels, including email, phone, and social media, to introduce twilio's products and services. qualification: assess the needs and challenges of potential clients to determine their fit for twilio's offerings, and qualify leads for the sales team. collaboration: work c...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next contingent workforce program specialist. about the job we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio’s contingent workforce. you’ll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. responsibilities in this role, you’ll: utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders own and manage the full lifecycle process for onboarding and offboarding contingent workforce resour...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next sr. business systems analyst, salesforce opportunity lifecycle management. about the job this position is needed to build extraordinary tools and solutions for our rapidly growing go-to-market teams. the gtm systems operations is crucial for the success and scalability of our go-to-market efforts. we are the drivers of the system, process, and data improvements that unlock new possibilities across the sales, revenue operations and gtm organization. the sr ba, olm will work within the sales automation team to support, build and maintain solutions for the opportunity lifecycle value stream. responsibilities in this role, you’ll: collaborate with product owners, builders, and program managers to architect and manage solutions within salesforce as well as adjacent technologies develop and maintain a holistic view of crm-based processes and user personas to ensure your projects are co...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next technical account manager 3 about the job twilio is looking for an experienced technical account manager who is going to be the designated technical point contact to support and partner with our top tier strategic customers in north america during pst working hours. as a designated technical contact you will work with our customers to resolve complex technical problems with potentially very costly and far-reaching consequences. you should have an interest in digging deep as well as be able to zoom out and look at the larger picture. tams are technical product experts that are most familiar with their customer's’ implementation and twilio technologies to deliver recommendations to make the customer’s environment less susceptible to business impacting downtime resolution. with their proactive insights & guidance tams are supporting their customers and nurturing the customer twilio partne...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next technical account manager 3. about the job this role is essential for providing technical support and serving as the primary point of contact for our personalized support customers. as the designated technical liaison, you will collaborate with customers to troubleshoot and resolve complex technical issues that may have significant and widespread impact. you should possess a strong curiosity for deep problem-solving, while also being able to step back and consider broader strategic implications. the technical account manager role (tam) offers proactive guidance to help customers maximize the value of twilio technologies and recommends improvements to reduce the risk of critical downtime. success in this role requires staying composed under pressure, effectively managing high workloads, and demonstrating strong prioritization and situational assessment skills. responsibilities in this role, y...
See yourself at twilio join the team as our next noc manager for twilio’s network operations team. who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. about the job twilio is looking for a seasoned manager to join our noc team. the noc is responsible for monitoring the performance of our carrier partner network and troubleshooting carrier-related issues across voice, sms, and identity services. the noc works tirelessly to ensure that our carrier partner network provides the high quality and high performance that twilio’s customers expect. responsibilities in this role, you’ll: lead and coordinate the day-to-day operations of a team of noc engineers, ensuring 24/7 availability and on-call coverage. act as an escalation point for complex issues, engaging directly with carriers, providers, and suppliers to resolve incidents. oversee real-time monitoring and alerting for voice, sms, and identity service quality, continuously improving detection, automation, and incident response. manage customer-facing ...
At neuraflash, we are redefining the future of business through the power of ai and groundbreaking technologies like agentforce. as a trusted leader in ai, amazon, and salesforce innovation, we craft intelligent solutions—integrating salesforce einstein, service cloud voice, amazon connect, agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. from conversational ai to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. we are proud to be creating the future of generative ai and ai agents. salesforce has launched agentforce, and neuraflash was selected as the only partner for the private beta prior to launch. post-launch, we’ve earned the distinction of being salesforce’s #1 partner for agentforce, reinforcing our role as pioneers in this transformative space. be part of the neuraflash journey and help shape the next wave of ai-powered transformation. here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like agentforce to create impactful customer outcomes. whether you're developing advanced ai-powered bots, streamlining business operations, or building solutions using the latest generative ai technologies, your work will drive innovation at scale. if you’re ready to make your mark in the ai space, neuraflash is the place for you. responsibilities: work closely with a solution architect to deliver successful contact center solutions provide technical advisory support...
Who we are at twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as our next fraud operations specialist. about the job this position is needed to help combat fraud and abuse on our communications platform. we are looking for a curious, analytical and quick thinking individual to join our global fraud operations team. in this role, you will utilize a variety of tools to prevent, respond and mitigate instances of fraud and abuse across all of our products, protecting our customers and our platform. twilio operates on a 24/7 model, so the ability to work weekends and holidays (as needed) is required. responsibilities in this role, you’ll: utilize a variety of tools to review, respond and resolve instances of fraud and abuse of the twilio products, protecting our customers while offering them best-in-class support. conduct thorough investigations showcasing your analytical skills on cases of fraud and abuse, reviewing non-compliant traffic, and making decisions b...
About the job twilio is looking for a business intelligence analyst to join our customer experience (cx) team, which is part of the customer intelligence group. this team focuses on delivering high-quality analysis, process improvements, and quality assurance to enhance customer experience and increase revenue. the role will involve reviewing feedback, understanding issues, and working with different teams to improve systems. the ideal candidate will be able to analyze both detailed and big-picture data, using both quantitative and qualitative information to uncover issues, find root causes, and represent the customer’s perspective. responsibilities use qualitative and quantitative data to identify the root causes of gaps between customer expectations and their actual experiences. provide scalable recommendations to improve the overall customer experience (e.g., processes, systems, or organizational improvements). represent the voice of the customer in decision-making and prioritization processes for internal teams. collaborate with teams across the communications bu, including engineering, product, program, and analytics. build relationships with other teams to understand their needs and help develop roadmaps and solutions. communicate clearly, honestly, and transparently in all interactions. qualifications twilio encourages applicants from all backgrounds to apply, even if your experience doesn't exactly match the job description. required: bachelor’s degree or equivalent experience. proficiency in conducting broad qualitative and quantitative analyses, as well as familia...
At twilio, we’re shaping the future of communications, all from the comfort of our homes. we deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. as we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. your career at twilio is in your hands. see yourself at twilio join the team as twilio’s next contingent workforce program specialist. about the job we are seeking a detail-oriented and proactive contingent workforce program specialist to support our global contingent workforce program. in this role, you will manage and streamline end-to-end processes related to onboarding, offboarding, and lifecycle management for non-employees, referred to as twilio’s contingent workforce. you’ll act as a primary point of contact for global inquiries and collaborate closely with multiple teams, including but not limited to hr, procurement, it, and third-party vendors to drive process and adoption. responsibilities in this role, you’ll: utilize beeline vendor management system (vms), workday, and servicenow to perform transactions and deliver operational support to employees and internal stakeholders own and manage the full lifecycle process for onboarding and offboarding contingent workforce resour...
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