TECHNICAL SUPPORT REPRESENTATIVE

5 days ago be among the first 25 applicants vald is the world leader in technology for the allied health industry, providing innovative human-measurement technology to over 8,000 clients in over 150 countries. if you have a favorite team in the nba, epl, or nfl, there's a good chance they use vald technologies. since its humble beginnings in 2015 in brisbane, australia, vald has grown to a team of over 300 team members in over 35 countries, with 5 offices across four continents. driven by a multidisciplinary team of researchers, clinicians, sports scientists, designers, developers and engineers, vald's suite of systems offer unparalleled insight into human movement, performance, injury risk and rehabilitation. about the role we have plenty of growing left to do, so we are looking for a technical support representative to join our team in a remote role. you will provide world class support to our expanding client base, working closely with our product and success teams to provide world class support. as a technical support representative, you need to be a product expert of the entire vald suite – knowing our systems inside and out. full training will be provided to ensure you develop a deep understanding of our products. you’ll then leverage your communication and client support expertise to provide top-quality, timely support to our clients. what you will do become a product expert across the entire vald suite, knowing our systems inside-out. provide top quality, timely support to our global customers across a range of products. diagnose and resolve issues via phone and ema...