**job title**:wolfram technology engineer **responsibilities** - diagnosing and resolving customer software and programming issues - researching required information using available resources - following standard processes and procedures - identifying and escalating priority issues per client specifications - creating and updating internal and customer-facing knowledgebase content as needed - reviewing and improving existing training materials - designing, creating and preparing custom training materials on specialized topics - delivering training to individuals or groups of customers and employees remotely or in person - writing, analyzing, reviewing and rewriting standard wolfram language programs and build models using wolfram system modeler following provided specifications - performing revision, repair or expansion of existing programs/models to increase operating efficiency or adapt to new requirements - documenting program/model design, usage instructions and work progress - testing and correcting programs/models - developing expertise in and expanding understanding of existing and forthcoming wolfram technologies **qualifications** - proficiency in english, with excellent written and verbal communication skills - bachelor’s degree in a technical or scientific field - excellent problem-solving skills - programming experience in one or several programming languages - research experience/teaching experience - open-minded to explore new fields - desire and drive to learn and self-educate - self-motivated and self-disciplined - able to articulat...
**job title**: inside sales representative wolfram, creator of mathematica, wolfram|alpha and wolfram language, is seeking a highly motivated inside sales representative to join the inside sales team. the inside sales representative will be working with consumers, nonprofits and commercial institutions to handle the sale of our software and technology. this includes the renewal of licenses and software maintenance. the inside sales representative will be responsible for following up with incoming leads in a timely manner and handling customer service and care for our clients. a mix of technical and sales knowledge is required, as well as a love for cutting-edge technology. **responsibilities** maintaining and growing sales by: - serving as the primary point of contact to grow business-to-consumer sales within a designated territory - utilizing sugarcrm to generate quotes and track quote-to-sale success - maintaining the sugarcrm pipeline of opportunities and closed sales, as well as accurately providing forecasting information of expected sales to sales management - expanding existing customer portfolios of products/services by upselling them based on what they currently have or maintain **qualifications** - proficiency in english, with excellent interpersonal, written and verbal communication skills - strong work ethic and the ability to network - analytical and presentation skills - strong decision-making, problem-solving and negotiation skills **preferred qualifications** - sales experience - bachelor's degree **job type**: full time (40 hours per ...
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