Representative operations & customer service page is loaded representative operations & customer service apply locations bogota, colombia time type full time posted on posted 2 days ago job requisition id r254357 our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position title: operations representative ii position on site 100% position summary: under the supervision of the operation supervisor, is responsible to coordinate the cooperation between his/her work area with all other areas of the company such that the flow of information is always friction-free, unfettered, and ensuring a positive comprehensive coordination. he/she is responsible for shipments management, planning and execution. always he/she has to be committed to improving customer satisfaction. primary duties and responsibilities: fulfill all the position duties, such as ensuring that all activities are accomplished in an adequate, timely, quickly and cost-effective way. the client needs and expectations are considered and performed by other company's offices. all the applicable regulations and guidelines are applied. to maintain shipments (exports/imports) at worldstar and tms. to perform a route review, specifically regarding the selection and combination of d...
Representative operations & customer service page is loaded representative operations & customer service apply locations bogota, colombia time type full time posted on posted 2 days ago job requisition id r254357 our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position title: operations representative ii position on site 100% position summary: under the supervision of the operation supervisor, is responsible to coordinate the cooperation between his/her work area with all other areas of the company such that the flow of information is always friction-free, unfettered, and ensuring a positive comprehensive coordination. he/she is responsible for shipments management, planning and execution. always he/she has to be committed to improving customer satisfaction. primary duties and responsibilities: fulfill all the position duties, such as ensuring that all activities are accomplished in an adequate, timely, quickly and cost-effective way. the client needs and expectations are considered and performed by other company’s offices. all the applicable regulations and guidelines are applied. to maintain shipments (exports/imports) at worldstar and tms. to perform a route review, specifically regarding the selection and combination of different ki...
Jr specialist - quote team page is loaded jr specialist - quote team apply locations bogota, colombia time type full time posted on posted 3 days ago job requisition id r256553 our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details provides budgets based on client completed quote questionnaire for temperature & time sensitive transport; cell & gene therapies, direct to/from patient, general clinical trials, commercial pharmaceuticals and r&d material which includes: pricing packaging routing communicate via e-mail and phone with clients, prospects, the sales team, customer service. under the supervision of supervisor or specialist communicates with finance. liaises with other world courier offices/departments to find optimal solutions as necessary. a jr specialist understands the critical nature of these requests and produces the estimates in a timely manner. while trained across all the different levels of quotes, will likely spend most of the time on level 1 and 2 and in a support role for the more complex (3 and 4) and rfps. handling level 1 quotes (5 lanes or less) for the following packaging gtc, gdi, vip, or any packaging within our global network. handling level 2 quotes (6-25) handling level 3 quotes (26+ lanes and out of network packa...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details under direct supervision of the fp&a; manager, performs various financial analyses, budgeting, and accounting functions for world courier and its various sales & business unit functions. provides financial reporting to management to ensure expenses are monitored, recorded and operational issues relative to finance are highlighted and addressed. - create and maintain analytical dashboards to identify key cost drivers. present reports and findings to relevant stakeholders - create and maintain detailed analytical reports for various p&l; drivers - lead efforts to drive cost savings initiatives and work cross-functionally with relevant stakeholders - track and review p&l; results during monthly financial close and post relevant journal entries - analyze variances to plan and prior year and prepare illustrative slides for monthly business review presentation - play a key role in annual budgeting process with a focus on payroll and direct costs. create and oversee relevant budget models and submit final plan numbers into the budgeting system. - assist with data validation, preparation, and analysis for payroll and headcount - collaborate and partner with business segments teams to gather and...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position summary (resumen de la posiciÓn) : under the direction of the global hub manager, is responsible for leading and monitoring team efficiency and effectiveness based on performance metrics (kpi´s) in alignment with team goals. will have to coordinate the team but also execute tasks, track and review activities related to css operational activities providing support and assistance to any css depot in latam covering css operation and related administrative tasks. the supervisor must perform a high level of customer service / focus, sense of awareness for daily problem solving while applying high level of interpersonal and communicational skills. primary duties and responsibilities (deberes y responsabilidades principales) : ensure training staff in order that all tasks are completed in an appropriate, timely and cost-effective manner. make suggestions to improve processes, efficiency, and consistency to develop the performance of the department. ensure the timely filing and update of the activities under its responsibility, to allow the generation of performance indicators and reports for the team and other offices. to keep proper communication with other offices / depots of ...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! what you will be doing position summary : plan and execute shipment orders as well as their administrative execution according to company’s standard operating procedures (sops) or any other required standards related to customer. complete all tasks in a correct, timely and cost-efficient manner in order to fulfil and exceed clients’ expectations for them to receive maximum amount of service-quality. primary duties and responsibilities : resolve all customer inquires related to shipments, packaging, routes, etc.. quote to customers, considering local policies and procedures. open jobs and follow up with clients by telephone, email or internet. order entry within 4 hours from customer’s request, shipment planning, packaging reviewing, temperature controls if apply , temperature monitor, dry ice replenishment or pcms’s change , routes, etc.) start jobs on tms, write and follow up notes as needed, including all paperwork ‘support in order to obtain the ok to send. select routing according to customers’ needs by deciding on a single or combination of transportation type (airplane, car, train etc.), and calculate transit times and shipment prices and / or provide intended flights. provide detailed...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details position summary : prepares, and manages clients’ shipping orders domestically and internationally. main duties include reviewing shipment requirements to ensure shipments are promptly processed and proactively communicating updates. primary duties and responsibilities : professionally answer emails directed to the core logistics department create new shipment orders for both domestic and international routes. validate new orders received from the customer portal to ensure the accuracy of information and documentation. works closely with us and eu customer services teams. utilize world courier’s operational tools to search import requirements. advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). pre-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. provide standard quotes to customers. planning domestic routings while considering carrier requirements. routing domestic shipments on next reliable and direct flights out (nfo service). entering clear and precise notes / inst...
Our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details experience and educational requirements ( ) : required : - university degree in logistics, international trade, business administration, international relations, transportation or related fields. - 3 to 5 years of proven experience in customer service or operations department with leadership experience - english and spanish fluency desired : - computer skills including usage of formulas, dashboards development. - 1 to 2 years of experience leading teams () reports directly to (reporta directamente a ) : reports to (reporta a) - ssc hub latam manager minimum skills, knowledge and ability requirements (requisitos mÍnimos de hÁbilidades, conocimientos y capacidades) : - english and spanish fluency. portuguese not mandatory but will contribute to daily activities ( - excellent interpersonal relationships. - ability to work quickly and accurately under time and volume constraints and pressure. . - strong interpersonal and communication skills. capable of generating customer confidence. . - good analytical skills. - strong organizational skills, attention to detail and teamwork. - be able to take initiatives and responsibilities. - work schedule flexibility what cencora offers benef...
Yango delivery is hiring an operations specialist in bogotá with experience in express delivery and fluency in english to manage courier acquisition, last-mile logistics, and partner relations. responsibilities creating effective operational flows in courier acquisition, planning, support, and fleet and partner relations management managing courier acquisition and relationships with courier companies making data-driven decisions for more accurate, efficient, safe, and optimal warehouse and last-mile operations monitoring of courier company key metrics maximizing business procedure efficiency ensuring the smooth operation of all systems and their alignment with our quality standards you might be a fit if you have strong verbal and written communication skills in english proficiency in microsoft office (outlook, word, excel, powerpoint) experience with last-mile and express logistics operations strong negotiation skills ability to identify the strengths and weaknesses of services and products capability to work with large amounts of data located in bogotá about us yango is a global technology company operating in 30+ countries across africa, latin america, europe, and the middle east. we specialize in transforming cutting-edge innovations into seamlessly integrated services that enrich local communities and enhance daily life. our mission is to bridge the gap between leading world technologies and local needs—fostering connections and making a tangible difference in people’s everyday experiences. why yango? go beyond: we never settle for the ordinary. every day is a chance to...
Operations specialist - yango delivery - bogota yango bogota, d.c., capital district, colombia we are an international, tech-driven, last-mile delivery company operating in 20+ countries across the globe. just in 2022 alone, we launched on-demand, same-day and next-day delivery services in 10+ new countries. we are designing a world where sending a parcel is as easy as sending a message. driven by this mission, we build our business around cutting-edge tech and customer experience that comes above anything else. we constantly strive to attract and retain top-tier professionals who are passionate about shaping the future of transportation and logistics. responsibilities: manage courier acquisition and relationships with courier companies create effective operational flows in courier acquisition, planning, support, fleet and partner relations management make data-driven decisions for more accurate, efficient, safe and optimal warehouse and last mile operations control key metrics of all courier companies qualifications: have strong verbal and written communications skills in english proficient in microsoft office (outlook, word, excel, powerpoint) have experience with last mile, logistics express operations have good negotiating skills can identify strengths and weaknesses of services and products can work with large amounts of data why work with yango? international exposure: gain valuable international frontier experience that expands your professional horizons collaborative team: join a team of like-minded professionals who share your passion and drive impactful contributi...
Specialist ii - control center (co) apply locations bogota, colombia time type full time posted on posted 30 days ago job requisition id r2425642 our team members are at the heart of everything we do. at cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. if you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. apply today! job details primary duties and responsibilities: professionally answer emails directed to the customer service department. create new shipment orders for both domestic and international routes. validate new orders received from the customer portal to ensure the accuracy of information and documentation. work closely with global customer services teams. utilize world courier’s operational tools to search import requirements. advise customers on the regulatory requirements of importing into foreign countries (customs procedures, duties, taxes, time spent in customs according to value, and documentation requirements). pre-advise destination office for commodities requiring special attention, such as import permits, formal entry, large size, etc. provide standard quotes to customers. plan domestic routings while considering carrier requirements. route domestic shipments on next reliable and direct flights out (nfo service). enter clear and precise notes/instructions of customer expectations into the job file. manage system visibility reports. liaise with other w...
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