Join to apply for the Field Support Engineer role at Ottomatik.io 2 weeks ago Be among the first 25 applicants Join to apply for the Field Support Engineer role at Ottomatik.io Hi there! We are South and our client is looking for a Field Support Engineer! Note To Applicants Eligibility: This position is open to candidates residing in Latin America. Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered. Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority. Job Summary Our US-based client is a leading solar energy solutions provider in Texas, committed to delivering efficient and sustainable power to our communities. The Field Support Engineer (FSE) is a key role within our client’s operations team, focused on enhancing field operations. This position strengthens technical response capabilities, maximizes crew installation efficiency, and ensures high-quality standards for installation, inspection, and service processes. The FSE serves as a direct resource for installers and electricians, facilitating smooth coordination between field teams, project coordinators (PCs), and leadership. Additionally, the role plays a crucial part in troubleshooting technical challenges and optimizing resource allocation to maintain operational excellence. Key Responsibilities Address technical concerns and operational challenges encountered by field teams on a day-to-day basis. Support installers and electricians by providing guidance on technical issues, including failed inspections and complex electrical work. Assist in performance management by tracking field performance and offering constructive feedback to crews. Ensure optimal utilization of field personnel and resources, making real-time adjustments as needed. Serve as a liaison between field teams and project coordinators to enhance workflow efficiency. Provide live support at job sites when necessary to ensure installations and services are completed successfully. Monitor and report recurring field issues to identify areas for improvement in installation processes. Train and help develop field employees, offering technical knowledge and best practices to enhance job site performance. Qualifications Advanced English level written & spoken Engineering background in one of the following disciplines, in order of preference: Energy Engineering (Preferred), Electrical Engineering, Mechanical Engineering, would be preferred If the candidate does not have a degree in Energy Engineering, completion of a course or training in Solar PV systems is highly valuable. This ensures they have the necessary foundational knowledge to support field operations effectively. Construction management experience is highly valuable Technical Skills: Proficiency in diagnosing and resolving field-related technical challenges. Licensing: NABCEP certification or electrical licensing is a plus, but not required. Familiarity with local electrical and building codes related to solar installations is a plus. Requirements Ability to troubleshoot and resolve installation, electrical, and structural challenges in real time. Strong communication skills to effectively relay technical information between field teams and office personnel. Willingness to work in a fast-paced environment and adapt to evolving field operations. High level of organizational skills to track, prioritize, and respond to field support needs Time zone and working hours: Monday to Friday, 7 am to 4 pm CST. Compensation: 2,000 - 3,000 usd/month Perks 3 weeks of PTO (15 business days) per year 6 US holidays per year If this opportunity sounds good to you, send us your resume! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Industries Renewable Energy Semiconductor Manufacturing Referrals increase your chances of interviewing at Ottomatik.io by 2x Get notified about new Field Support Engineer jobs in Bogota, D.C., Capital District, Colombia . Bogota, D.C., Capital District, Colombia 3 days ago Bogota, D.C., Capital District, Colombia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr