Company Overview Scotiabank is a leading financial institution that aims to deliver innovative solutions to its customers. Our Technology hub, ScotiaTech, is dedicated to providing cutting-edge technology systems and processes. Job Description We are seeking an experienced Business Solutions Support Analyst to join our team. The successful candidate will be responsible for onboarding new customers and supporting applications related to managed file transfers. Key Responsibilities - Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. - Conduct testing of new software releases to ensure successful implementation with no impact to existing code base. - Maintain system performance, troubleshoot, and fix errors. - Work in a cross-functional Agile team to deliver core business and regulatory solutions. Requirements - Bachelor's Degree in Computer Engineering, Information Sciences, or a related field. - At least 1 year of experience in application support or customer support applications. - Working knowledge of communication protocols. - Experience with Agile delivery methodologies. Benefits We offer a competitive salary, excellent benefits, and a positive work environment. If you are a motivated individual who is passionate about delivering innovative solutions, we encourage you to apply for this exciting opportunity.