Housekeeping Director \ The successful candidate will have the responsibility to oversee all housekeeping activities onboard. This includes ensuring that guests are provided with a clean and comfortable environment during their stay. \ Key responsibilities include: \ \ - Developing and implementing housekeeping policies and procedures \ - Overseeing the training and development of housekeeping staff \ - Maintaining high standards of cleanliness and organization throughout the ship \ - Managing budgets and resources to ensure efficient operation of the housekeeping department \ - Ensuring compliance with company standards and regulations \ - Communicating effectively with other departments to ensure seamless delivery of services \ - Providing exceptional customer service and resolving guest complaints in a timely and professional manner \ - Monitoring and reporting on housekeeping performance metrics \ - Identifying areas for improvement and implementing changes as necessary \ - Collaborating with other departments to improve overall guest experience \ - Staying up-to-date with industry trends and best practices in housekeeping \\ Required skills and qualifications: \\ - Minimum 2-3 years progressive housekeeping management experience \ - Preferred degree in hospitality management, business administration or related field \ - Excellent leadership and communication skills \ - Ability to work independently and as part of a team \ - Strong problem-solving and analytical skills \ - Knowledge of budgeting and financial management principles \ - Ability to prioritize tasks and manage multiple projects simultaneously \ - Highly organized and detail-oriented with excellent time management skills \ - Flexibility to adapt to changing priorities and deadlines \ - Passion for delivering exceptional customer service \\ Benefits: \\ - Competitive salary and benefits package \ - Opportunities for career advancement and professional growth \ - Recognition and rewards for outstanding performance \ - Comprehensive training and development programs \\ Others: \\ - Must be able to pass Omnia Assessment for Behavior and Cognitive \ - Good knowledge of English language is required. Ability to speak additional languages such as Spanish, preferred \\ Language Requirements: \\ - Good knowledge of the English language is required. Ability to speak additional languages such as Spanish, preferred \\ Keyword: Leadership