A banquet waiter/ess is responsible for serving guests in a friendly and timely manner, delivering an exceptional experience. Responsibilities - Manage guest queries in a friendly and efficient manner. - Serve beverages in accordance with licensing regulations. - Maintain knowledge of the menu and products. - Ensure mis-en-place is well stocked. - Report any issues promptly. - Deliver food and beverage orders to a high standard. - Follow Hilton grooming standards. - Comply with hotel security and health legislation. Requirements - Demonstrate a positive attitude. - Develop good communication skills. - Commit to delivering high levels of customer service. - Maintain excellent grooming standards. - Show flexibility in work situations. - Work independently or as part of a team. About Hilton Hilton is a leading global hospitality company offering a range of accommodations. Our mission is to create remarkable experiences worldwide by providing exceptional service and amenities. We value our team members, who are central to achieving this vision and delivering outstanding guest experiences every day.