Customer Service Expert At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. What We’re Looking For - · Language Level: B2 – 80% conversational English - · Education and Work Experience Requirement: High school diploma (Bachiller) - · Availability: Full-time (42 hours/week) Skills & Qualities: - Excellent communication and writing skills - Customer-centric mindset with emotional intelligence - Problem-solving and active listening abilities - Ability to adapt quickly and manage multiple systems - Basic computer literacy - Sales negotiation skills - Goal-oriented mindset Why Choose TP? - Career Growth Programs and Employee Welfare Fund - Work-Life Balance: Fixed schedule from 9:00 am to 7:00 pm with two days off per week. - World-Class Training: Continuous learning and development programs designed to fuel your success - Multinational Experience: Be part of a global company with a diverse and inclusive culture Compensation & Benefits: - Competitive Salary: Base salary of COP $2,315,000 - Hiring Bonus: COP $1,000,000 (terms and conditions apply) - Tenure Bonus: Up to COP $4,500,000 (terms and conditions apply) - Sales Bonus: Up to COP $400,000 Make a difference with the TOP Team!