IT SUPPORT ENGINEER, TIER 3 (ENGLISH, HYBRID)

40.000.000 - 80.000.000
Redvalley


1 day ago Be among the first 25 applicants Direct message the job poster from RedValley Talent Acquisition at Red Valley Staffing Full Time - Hybrid VIP Medical Group is a leading vein and pain clinic committed to providing exceptional, patient-centered care. Our expert team uses cutting-edge technology and innovative treatments to improve the health and well-being of our patients. As we continue to grow, we are seeking a talented IT Support Engineer, Tier 3 to join our team and help us build and maintain efficient, secure, and user-friendly solutions to support our patients and staff. Position Summary: We are seeking a highly skilled Level 3 IT Systems & Cloud Engineer to join our global IT team. This role will lead the most complex escalations and projects involving AWS infrastructure, Google Workspace administration, Rippling IT modules automation, Identity & Access Management (IDP/SSO), Mobile Device Management (MDM) , and core cybersecurity operations . The ideal candidate will combine deep technical expertise with a strong focus on automation, security, and operational excellence. What You'll Do: Design, deploy, and manage AWS services including EC2, RDS, S3, IAM, VPC, and CloudWatch. Optimize AWS cost, performance, and security posture. Integrate AWS services with enterprise systems for automation and monitoring. Manage and secure Google Workspace users, groups, and policies. Automate Google Workspace user lifecycle management and mailbox provisioning. Implement Google Workspace DLP and compliance policies. Configure and manage Rippling IT modules for onboarding and offboarding automation. Integrate Rippling with IDP, MDM, and cloud services for seamless workflows. Automate IT asset management and role-based access control via Rippling. Administer and enhance identity providers like Okta or Azure AD. Implement SSO integrations for SaaS and internal applications. Enforce MFA and role-based access control policies. Deploy and manage MDM solutions (e.g., Intune, Jamf) across all device platforms. Ensure device compliance with encryption, patching, and security standards. Act as escalation point for advanced cybersecurity incidents and investigations. Monitor and remediate vulnerabilities across cloud and endpoint environments. Implement security best practices aligned with HIPAA and NIST frameworks. Maintain and audit security logs, configurations, and access controls. Serve as Tier 3 escalation point for complex technical issues and mentor junior IT staff and provide technical leadership. Perform root cause analysis and implement long-term remediation plans. Document technical procedures, known issues, and resolutions. Collaborate with vendors and service providers for specialized IT support. What You'll Bring To The Team: Bachelor's degree in IT, Computer Science, or related field (or equivalent experience). Preferred certifications: AWS Solutions Architect (Associate/Professional), Security+, Network+, CISSP, or equivalent. Enterprise-level experience managing AWS infrastructure. Proficient in Google Workspace, Rippling (or similar), IDP/SSO, and MDM platforms. Strong grasp of networking, cloud security, and compliance (HIPAA, SOC 2). Skilled in automation and scripting with Python, Bash, or PowerShell. Excellent English communication skills (written and verbal). Independent, problem-solving mindset with minimal supervision needed. Detail-oriented, customer-focused, and proactive in system improvements. We Offer You: Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose. Flexible working environment, great schedules and salary offers up to $8M per month! One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work. If you want to join a family of collaborative designers and thinkers, this is the place for you! Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at RedValley by 2x Sign in to set job alerts for “Information Technology Support Engineer” roles. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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