Customer Service Representative (English & Spanish) - Remote Company: Callnovo Inc. Key Responsibilities: - Answer customer calls and address inquiries. - Manage and resolve missed calls. - Acquire in-depth product knowledge. - Complete additional customer-requested tasks. Requirements: - 1-2 years of customer service experience. - Experience with the Amazon e-commerce platform is essential. - Sales experience is a plus. - Strong familiarity with Amazon's after-sales processes and policies. - Excellent communication skills with a neutral accent. - Associate degree or higher education. How to Apply: If you meet the above criteria and are passionate about delivering outstanding customer service, we would love to hear from you! Job Type: Full-time Application Question(s): - How many years of call center experience do you have? - How many years of e-commerce experience do you have? - How many years of technical support experience do you have? - What is your level of English proficiency? - What is your current employment status, and how soon can you start working?