Customer service representative (english & spanish) - remote company: callnovo inc. key responsibilities: - answer customer calls and address inquiries. - manage and resolve missed calls. - acquire in-depth product knowledge. - complete additional customer-requested tasks. requirements: - 1-2 years of customer service experience. - experience with the amazon e-commerce platform is essential. - sales experience is a plus. - strong familiarity with amazon's after-sales processes and policies. - excellent communication skills with a neutral accent. - associate degree or higher education. how to apply: if you meet the above criteria and are passionate about delivering outstanding customer service, we would love to hear from you! job type: full-time application question(s): - how many years of call center experience do you have? - how many years of e-commerce experience do you have? - how many years of technical support experience do you have? - what is your level of english proficiency? - what is your current employment status, and how soon can you start working?...
Job title: remote english customer service representative company: callnovo inc location: remote responsibilities: - answer customer calls, respond to inquiries, and manage missed calls. - handle online chats promptly, addressing customer service questions. - complete a set number of email responses efficiently. - collect and address customer suggestions and complaints to help optimize products and processes. - learn and maintain product knowledge to fulfill customer requests. requirements: - minimum 2 years of customer service experience. - fluent in english, both spoken and written. - strong stability and reliability in previous roles. - at least 2 years of e-commerce experience. - technical support experience is a plus. work schedule: - monday to friday, 9:30 am to 6:30 pm pst - 1-hour unpaid lunch break how to apply: if you meet the qualifications and are interested in joining a dynamic team, please submit your resume and a brief cover letter detailing your relevant experience. job type: full-time application question(s): - how many years of call center experience do you have? - how many years of experience do you have working in e-commerce? - how many years of technical support experience do you have? - are you familiar with baby monitor cameras? - what is your level of proficiency in english? - what is your current employment status? how soon can you start working with us?...
**position: remote bilingual customer service representative (english/spanish)** **company: callnovo inc.** **key responsibilities**: - deliver outstanding customer service to english and spanish-speaking clients remotely. - provide after-sales support on e-commerce platforms. - offer technical assistance for electronic products. - maintain detailed and accurate records of customer interactions. **qualifications**: - 1-2 years of customer service experience. - proficiency in english and spanish (b2+ level). - experience with e-commerce platforms. - preferably experienced in technical support for electronic products. - excellent communication and problem-solving skills. **benefits**: - competitive salary. - remote work flexibility. - opportunities for professional development. if you meet these qualifications and are ready for a new challenge, we would love to hear from you! application question(s): - how many years of call center experience do you have? - how many years of experience do you have working on e-commerce platforms? - how many years of technical support experience do you have? - what is your level of proficiency in english? - what is your current employment status, and how soon can you start working?...
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