Operational Care Specialist Bogota, Cundinamarca, Colombia | Frachttransport und Kundenservice | Vollzeit | CO2168177 You build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference. Your Role As an Operational Care Specialist, you will be part of a team responsible for managing and coordinating international shipments. Your main tasks include booking transport with our partners, preparing the necessary documentation, and tracking each shipment to ensure everything goes smoothly. Your Responsibilities As an Operational Care Specialist, you will be part of a team responsible for managing and coordinating international shipments. Your main tasks include booking transport with our partners, preparing the necessary documentation, and tracking each shipment to ensure everything goes smoothly.. - To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables - To follow the communication concept for effective communication with stakeholders - To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies - To immediately report problems, operational disputes or discrepancies to supervisors or managers - To collaborate with all partners / suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed - To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered Your Skills and Experiences - Professional degree in International Trade, International Business, Business Administration, or related fields. - Minimum of 2 years of experience in roles such as Care Specialist, Forwarding, or similar positions. - Advanced knowledge of Microsoft Office. - Strong communication and coordination skills to work effectively with internal teams and external partners. Good Reasons to Join At Kuehne+Nagel, we are committed to matching that excitement with a company culture that puts people first. You can expect excellent training programs, a competitive compensation, tuition reimbursements, employee discounts, benefits package and more. We are one of the world's leading logistics companies with offices worldwide. With us, you not only land your next job, but an opportunity for a career. Join us now!