Overview We are seeking a proactive and detail-oriented Revenue Operations Manager to oversee and optimize our revenue operations (RevOps) processes and technology stack . This role will support Marketing, Sales, Customer Success, and Support teams by ensuring seamless system functionality, driving process improvements, and managing the end-to-end execution of RevOps initiatives. The ideal candidate thrives in a fast-paced environment , has a deep understanding of lead flow and attribution , and takes full ownership of tasks, projects, and the RevOps roadmap. Key Responsibilities Technology Stack Management - Maintain and optimize the RevOps tech stack (e.g., HubSpot, Salesforce, Pandadoc ) to minimize disruptions across Marketing, Sales, Customer Success, and Support teams . - Ensure software updates and package management to keep systems current and secure. - Troubleshoot and resolve system bugs in a timely manner, prioritizing critical issues. - Implement necessary workflow, form, and field modifications as needed. - Evaluate and implement new RevOps tools to enhance operational efficiency. Testing & Deployment - Test changes in sandbox environments , deploy updates to production, and validate post-deployment functionality. - Conduct lead flow testing to ensure RevOps changes do not disrupt demand generation and sales processes. Project Ownership - Manage and maintain the RevOps Roadmap Jira board , ensuring priorities align with stakeholder feedback. - Lead weekly RevOps sprint planning sessions and provide actionable insights. - Oversee large-scale RevOps projects , such as implementing Pandadoc for order management . - Own RevOps reporting that requires integrations across platforms (e.g., Zendesk, HubSpot, VWO, and Salesforce ). Process Optimization & Documentation - Develop a deep understanding of lead flow processes and attribution models (e.g., why a lead is categorized as "Other" vs. another channel). - Document the RevOps tech stack , outlining each vendors purpose and function (e.g., in a spreadsheet or similar format). - Identify and implement opportunities for process improvements in revenue operations. Qualifications - Proven experience in Revenue Operations, Sales Operations, or a related role , with hands-on expertise in HubSpot, Salesforce, and Pandadoc . - Strong technical aptitude , with the ability to troubleshoot bugs, manage integrations, and update software packages . - Exceptional attention to detail and experience with testing and deploying changes in a production environment. - Deep understanding of lead flow, attribution models, and CRM systems , with the ability to explain complex processes clearly. - Self-starter with a proactive mindset , able to work independently. - Familiarity with Jira or similar project management tools is a plus. - Strong communication and collaboration skills to work effectively across Marketing, Sales, Success, and Support teams . - Experience creating detailed documentation or spreadsheets mapping tech stack components and their functions. - Passion for analyzing and optimizing lead flow processes to enhance revenue operations. If you are an analytical, tech-savvy professional with a passion for revenue operations, we would love to hear from you!